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1st Call Gas Services Limited

5.0

260 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

Organisations and Awards

SEPTEMBER 2025

About

1st Call Gas Services are fully qualified and accredited gas and plumbing engineers based near the centre of Sheffield. At 1st Call Gas Services, we pride ourselves on providing excellent customer service, maintaining customer relationships and offering the best advice and expertise on your plumbing and gas related problems.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Radiators and central heating
    • Power flushing
    • Underfloor heating
    • Gas cooker installation
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
  • Gas installers

  • Bathroom fitters

  • Renewable energy

    • Air source heat pumps
    • Solar panels
    • Heat pumps
    • Battery storage
  • Electricians

Customer reviews

Why you can trust these reviews

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5.0
260 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Good job done to time and budget
Customer Service
Quality
Value
The boiler fitters were efficient courteous and very tidy. The work was done on the days agreed and the price was very competitive. Will be using this company for our annual service.
Customer in South Yorkshire Posted on 07/08/2019 , work completed 17/07/2019
New bolier
Customer Service
Quality
Value
No problem
Carl, South Yorkshire Posted on 18/07/2019 , work completed 18/07/2019
Fast & professional
Customer Service
Quality
Value
Called 1st Call out after accidently putting a nail through a pipe. 1st Call engineer Billy came straight out and sorted the problem within half an hour. 1st Call = 1st Class service.
Chris, South Yorkshire Posted on 17/07/2019 , work completed 17/07/2019
Very impressed!
Customer Service
Quality
Value
Our first visit from 1st Call was the week before to remove a large radiator that wasn't required anymore and to check on two other radiators that were not working. The engineer was very friendly, polite and worked very quickly. It was no easy task for him to get to the piping under the floor, but he took it all in his stride. We decided to order a new radiator for one of the rooms and the engineer measured up for this. This was ordered very quickly for us after we were given the price first. Very impressed with the quick, effcient sevice and another very friendly engineer. Will definitely use 1st Call again.
Liz Posted on 10/06/2019 , work completed 03/06/2019
Professional service with a smile.
Customer Service
Quality
Value
The work was carried out professionally and to schedule. The office staff responded quickly to resolve a small issue, and the heating engineer completed the job to our satisfaction. We would recommend 1st Call Gas to other consumers wanting a boiler installed and other works on they central heating systems.
G, South Yorkshire Posted on 10/06/2019 , work completed 10/06/2019
Excellent, prompt and efficient service
Customer Service
Quality
Value
We experienced a problem with our boiler and the diagnosis suggested that the best option was a new boiler which was fitted in 3 working days time. Also some minor repairs have been carried out promptly and efficiently. We are very grateful for the responsive and reliable service.
Customer in South Yorkshire Posted on 30/05/2019 , work completed 08/05/2019
1st Call replaced old radiators
Customer Service
Quality
Value
I couldn’t speak too highly of this company. Over the last few years we have used them on three occasions and they have been very efficient work was done to a high standard and all aspects of the work went as smoothly as we could have wished. The engineer was so pleasant and friendly and left the premises very clean and tidy. 5 stars to the company and engineer
Customer in South Yorkshire Posted on 30/05/2019 , work completed 29/05/2019
Pleasant guys
Customer Service
Quality
Value
This was completed as arranged and as expected. All done in 1 day, two hardworking pleasant guys, no mess left. Well done. Will certainly recommend 1st call Gas Services.
Ronald, South Yorkshire Posted on 23/04/2019 , work completed 23/04/2019
Fantastic service
Customer Service
Quality
Value
From start to finish, fantastic service. Professional, reliable and polite. Would thoroughly recommend 1st call gas.
Nicola, South Yorkshire Posted on 29/03/2019 , work completed 29/03/2019
Prompt and professional
Customer Service
Quality
Value
New boiler fitted, done to agreed schedule and budget. James the fitter arrived on time, he worked continuously both days not shirking at all. He was extremely polite and cleaned up after himself and left my home clean. After care. They came back twice to explain how to regulate heating, no problem to him.
Patricia Anne, South Yorkshire Posted on 27/03/2019 , work completed 27/03/2019
Replace boiler
Customer Service
Quality
Value
Great job . Dave came to assess the work on the Friday and Jamie completed the work on Saturday . Very clean efficient and polite workmen. 10 out of 10 Thanks from Chris & Linda
Customer in Derbyshire Posted on 25/03/2019 , work completed 23/03/2019
Polite, prompt and professional
Customer Service
Quality
Value
First call gas installed a new boiler for us. Work was done promptly and efficiently. We have also used them for boiler servicing. Recommended.
Elizabeth, South Yorkshire Posted on 21/03/2019 , work completed 21/03/2019
Great Service
Customer Service
Quality
Value
Replaced very old boiler/water cylinder, completed on schedule and budget. They were polite, friendly, hard working. They covered all carpets and areas were they were working, nothing was too much trouble. They have been back since installation to help me use the thermostat. Would definitely recommend.
Customer in South Yorkshire Posted on 04/03/2019 , work completed 21/01/2019
My review
Customer Service
Quality
Value
The gas fitter was punctual clean and tidy and worked non-stop until the job was finished. He cleaned up and washed down the patio where he stored his tools etc. I would definitely recommend him and 1st Gas Services to anyone.
Thomas William, South Yorkshire Posted on 25/02/2019 , work completed 25/02/2019
Highly rated
Customer Service
Quality
Value
Everything was done correctly Daniel never stopped working he cleaned up afterwards. Would recommend 1st call Gas to anyone. Highly rated.
Carol Ann, South Yorkshire Posted on 20/02/2019 , work completed 20/02/2019
Professional & prompt.
Customer Service
Quality
Value
1st call very efficient service. Installed a Combi Boiler, new radiators. Staff very hard working and polite. Did requested work, sometimes not stopping for lunch breaks.
John, South Yorkshire Posted on 08/02/2019 , work completed 08/02/2019
1st Call and 1st Class.
Customer Service
Quality
Value
From the first visit to discuss what was required we were told the type of boiler which would meet all our needs . We were able to have the boiler fitted exactly where we wished . The date and time to suit was no problem. We were given an approximate estimate immediately which was confirmed by phone within 2 Hours.The actual fitters were punctual and very efficient. The first job was to cover all carpets and vulnerable areas. The Replacement wasn't straightforward because it was a back boiler that required removing to be replaced with a combi boiler. But the workmanship was first class and completed to our satisfaction over 2 days. I can certainly recommend 1st Call Gas Services to anyone requiring a 1st class fast efficient service.
Customer in South Yorkshire Posted on 23/01/2019 , work completed 17/01/2019
Great service
Customer Service
Quality
Value
Contacted 1st call gas services with regards a boiler service had a speedy response work was completed to schedule the engineer was very efficient ,competent ,friendly left the site clean and tidy I would highly recommend this company
Customer in South Yorkshire Posted on 18/01/2019 , work completed 17/01/2019
Really friendly
Customer Service
Quality
Value
I have no hesitation in recommending 1st Call. They were professional but really friendly. They completed the work as promised and would definitely use them again.
Ian, Derbyshire Posted on 08/01/2019 , work completed 08/01/2019
Prompt, professional and clean
Customer Service
Quality
Value
Installed new gas boiler, flu, and gas pipe, as agreed. Clean, efficient workers. Helpful with follow up instructions and using system. Honest and reliable company, having used their services for over 10 years.
Barry, South Yorkshire Posted on 07/01/2019 , work completed 07/01/2019
New boiler and radiators
Customer Service
Quality
Value
We first used them 10 years ago and over the years they have consistently provided a high level of workmanship and an excellent service; always prompt, reliable, helpful, polite. So when moving house, valuing their experience and expertise, they were our 1st Call for a replacement heating system. We can recommend them without reservation.
Customer in South Yorkshire Posted on 20/12/2018 , work completed 16/11/2018
Excellent service
Customer Service
Quality
Value
Highly skilled professional workmen. Kept mess to a minimum. An excellent service at a very reasonable price. Delighted with new boiler.
Patricia, South Yorkshire Posted on 07/12/2018 , work completed 07/12/2018
Excellent Service
Customer Service
Quality
Value
Called 1st Call Gas at 2pm on a Friday for boiler breakdown. They got an engineer out within 2 hours and my boiler required a part. The engineer left, picked up the part and had my heating back on by 5pm. Very good service. Thank you.
Bev, South Yorkshire Posted on 16/11/2018 , work completed 16/11/2018
Thanks so much!
Customer Service
Quality
Value
Had a new boiler fitted. Really helpful with the quote and a good quality service throughout. The whole process was painless and everyone involved was really friendly. Definitely a welcome change and we would use them again without a doubt!
Sarah bowles Posted on 06/11/2018 , work completed 06/11/2018
Excellent. True professionals
Customer Service
Quality
Value
I was let down by another heating company and had been without heating or hot water for a week. I rang 1st call on 1/11/2018. They came out on the 2/11/2018 and my boiler was fitted on 05/11/2018. They were courteous, professional and worked all day removing and replacing. As I'd just moved to this property it was all very traumatic to say the least. I will certainly recommend to anyone. They are absolutely fabulous!
Denise, South Yorkshire Posted on 05/11/2018 , work completed 05/11/2018