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1st Call Southwest Locksmiths

4.9

65 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours
See customer reviews & leave a review

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

1st Call Southwest Locksmiths was established in 2007.

We are a small family business with a passion for great customer service and communication.

We are UPVC door and window repair specialist and offer a no obligation free quote on all our services.

We also offer a 24hr Locksmith service and am a NCFE level 3 accredited Engineer.

We are extremely proud to be an Accredited Trusted Trader under the Which program.

For a fast , friendly and competitive service please call 07999349049.

What we do

  • Locksmiths

    • Comprehensive locksmith service
    • Emergency locksmith service
    • Masterkeyed systems
    • Safes
    • UPVC lock specialists

  • Doors

    • UPVC doors

  • Double glazing

    • Double glazing repairs

  • More Services

    • upvc window locks and hinges

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
65 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Recommended

Recommended

by 98% of customers
Sort by
Good work
Customer Service
Quality
Value
Extremley nice, kind, did a great job. I am very pleased.
Which? Trusted Traders Consumer Posted on 16/08/2023 , work completed 07/08/2023
Recommended
The trader replied (on 11/09/2023)
Thank you very much for the review. Dean
Replaced broken door handle and fittings
Customer Service
Quality
Value
Dean arrived within a few hours of my phone call. He had to order a new door handle and fittings (mine is an Edwardian house, with original doors) and came back within a few days to fit them. He was very helpful, did a good job and I was very pleased. I have used his services before and I was very pleased then as well.
Customer in Plymouth Posted on 09/08/2023 , work completed 07/06/2023
Recommended
The trader replied (on 09/08/2023)
Thank you for taking the time to leave a review. Dean.
Broken window hinge
Customer Service
Quality
Value
I discovered my kitchen window hinge was broken last night. Called Dean this morning, and he was able to come to sort out the problem in the afternoon. Very professional and efficient service, and I would definitely recommend 1st Call Southwest Locksmiths.
Customer in Plymouth Posted on 10/07/2023 , work completed 10/07/2023
Recommended
The trader replied (on 11/07/2023)
Thank you very much. Leaving a review for my business is much appreciated. Dean.
A great job done
Customer Service
Quality
Value
My emergency callout was completed very quickly, efficiently and tidily, I would highly recommend.
Which? Trusted Traders Consumer Posted on 15/06/2023 , work completed 14/06/2023
Recommended
The trader replied (on 16/06/2023)
Much appreciated. Dean.
1st Call Locksmiths
Customer Service
Quality
Value
Prompt service and excellent work.
Which? Trusted Traders Consumer Posted on 25/05/2023 , work completed 25/05/2023
Recommended
The trader replied (on 16/06/2023)
Thank you very much. Dean
Great work and prompt.
Customer Service
Quality
Value
Dean did a really good job replacing some hinges on a couple of windows that didn't close properly. He also fixed a window that wouldn't open. He worked very professionally and protected the flooring from footprints by covering it. He spent the time to talk me through what he was doing. While he was here he noticed out front door wasn't shutting properly so quickly had a look at it and fixed it. I would definitely recommend him in the future and also use him again.
Helen in Plymouth Posted on 14/04/2023 , work completed 13/04/2023
Recommended
The trader replied (on 16/04/2023)
Thank you very much for taking the time to leave a review. Much appreciated. Dean.
Great customer service
Customer Service
Quality
Value
Follow up call due to having issues with the lock - entirely my fault for using it in the wrong way. Dean came out and was very friendly and professional. He was highly informative and did not charge for the additional call out.
Which? Trusted Traders Consumer Posted on 02/03/2023 , work completed 25/02/2023
Recommended
The trader replied (on 16/04/2023)
Thank you. Dean
Very Happy
Customer Service
Quality
Value
Dean assessed the problem with our lock quickly and advised on appropriate parts and how to source these. He came back to fit these and adjust another lock. All done efficiently and promptly and at a fair price.
Customer in Devon Posted on 20/02/2023 , work completed 14/02/2023
Recommended
The trader replied (on 16/04/2023)
Thank you very much . Dean
Great service
Customer Service
Quality
Value
Dean provided great service and replaced lock and keys to patio door in no time at all. Friendly advice on other issues which was extremely helpful and much appreciated. Will certainly use again.
Customer in Devon Posted on 04/01/2023 , work completed 04/01/2023
Recommended
The trader replied (on 04/01/2023)
Thank you very much for taking the time to leave a review. Dean
Great service
Customer Service
Quality
Value
Dean arrived on time and replaced two locks. The job took about 20mins. He was so helpful, efficient and tidy. I've already recommended 1st Call Southwest Locksmiths to several friends.
Customer in Devon Posted on 10/10/2022 , work completed 05/10/2022
Recommended
The trader replied (on 04/01/2023)
Thank you very much. Dean
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.