Endorsed by Which?

1st Call Southwest Locksmiths

4.9

65 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

1st Call Southwest Locksmiths was established in 2007.

We are a small family business with a passion for great customer service and communication.

We are UPVC door and window repair specialist and offer a no obligation free quote on all our services.

We also offer a 24hr Locksmith service and am a NCFE level 3 accredited Engineer.

We are extremely proud to be an Accredited Trusted Trader under the Which program.

For a fast , friendly and competitive service please call 07999349049.

What we do

  • Locksmiths

    • Comprehensive locksmith service
    • Emergency locksmith service
    • Masterkeyed systems
    • Safes
    • UPVC lock specialists
  • Doors

    • UPVC doors
  • Double glazing

    • Double glazing repairs
  • More Services

    • upvc window locks and hinges

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
65 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Efficient, good quality workmanship at a good price
Customer Service
Quality
Value
Dean was prompt and efficient, working very tidily and provided a high-quality service. We have recommended him to the other properties on our estate who may require his services. Thanks.
Danny in Devon Posted on 20/11/2021 , work completed 10/11/2021
The trader replied (on 21/01/2022)
Thank you very much.
Very impressed - highly recommend
Customer Service
Quality
Value
Dean first popped by to assess our requirements and then arranged to get the new high security locks made. The installation visit was on the date agreed and the work was carried out very well with no fuss. Throughout the process, Dean was extremely polite, professional and a pleasure to do business with. On a couple of occasions, we changed our specifications yet there was no problem in accommodating the new requirements. We definitely recommend him (with six stars if that was possible).
Customer in Greater London Posted on 03/11/2021 , work completed 18/09/2021
The trader replied (on 21/01/2022)
Thank you very much.
Window repair
Customer Service
Quality
Value
Dean came and got right on with the job, he was very courteous, and very happy with the price, will have him out again if needed.
Mrs Hick in Plymouth Posted on 11/08/2021 , work completed 11/08/2021
The trader replied (on 26/10/2021)
Thank you very much. Dean
Everything Excellent
Customer Service
Quality
Value
Everything was excellent, service, manner and presentation; nothing was too much trouble. Dean is tall and good-looking and helped me move some plant pots too, he was delightful and did a very good job.
Posted on 29/07/2021 , work completed 13/07/2021
Everything Excellent
Customer Service
Quality
Value
Everything was excellent, service, manner and presentation, nothing was too much trouble. Dean is tall and good looking and helped me move some plant pots too, he was delightful and did a very good job.
Customer in Salcombe Posted on 29/07/2021 , work completed (undated)
The trader replied (on 26/10/2021)
Thank you very much. Dean
First class service and a very professional tradesman
Customer Service
Quality
Value
We had just moved so we needed front and back door locks replaced. It is unusual nowadays to find a genuine tradesman who takes pride in the work he does. Dean does this and he is an absolute professional, knowledgeable and helpful. We can't recommend him highly enough. The price quoted was very reasonable. We are very satisfied customers. We were so pleased with his work we have asked him to come back and do some more work for us.
David in Plymouth Posted on 28/07/2021 , work completed 28/07/2021
The trader replied (on 26/10/2021)
Thank you very much. Dean
Sorted the problem
Customer Service
Quality
Value
Prompt, efficient and friendly service; sorted out jammed lock mechanism on our UPVC door, with good follow-up advice. Highly recommended.
Customer in Devon Posted on 23/07/2021 , work completed 22/07/2021
Great service
Customer Service
Quality
Value
Dean quickly resolved my problem with a PVC front door efficiently and in a friendly, courteous manner, effectively communicating to make sure I understood the problem and what he was doing. He also adjusted the alignment of the door to ensure everything was working properly when he left. I would recommend him to anyone with lock problems.
Customer in Devon Posted on 10/07/2021 , work completed 10/07/2021
Would recommend strongly
Customer Service
Quality
Value
I was recommended to use Dean for replacing a lock installed by a cowboy emergency “ locksmith". Dean was on time, very pleasant, a quick worker who handled the job extremely well. I was delighted with the outcome. Happy to recommend 1st Call Locksmiths.
Tony in Devon Posted on 18/06/2021 , work completed 17/06/2021
The trader replied (on 21/01/2022)
Thank you.
1st Call Southwest Locksmiths - Two new locks
Customer Service
Quality
Value
I can certainly recommend 1st call's prompt, excellent and friendly service. The work was done to the agreed schedule and budget.
Margaret in Plymouth Posted on 11/06/2021 , work completed 10/06/2021