Endorsed by Which?

1st Call Southwest Locksmiths

4.9

61 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

1st Call Southwest Locksmiths was established in 2007.

We are a small family business with a passion for great customer service and communication.

We are UPVC door and window repair specialist and offer a no obligation free quote on all our services.

We also offer a 24hr Locksmith service and am a NCFE level 3 accredited Engineer.

We are extremely proud to be an Accredited Trusted Trader under the Which program.

For a fast , friendly and competitive service please call 07999349049.

What we do

  • Locksmiths

    • Comprehensive locksmith service
    • Emergency locksmith service
    • Masterkeyed systems
    • Safes
    • UPVC lock specialists
  • Doors

    • UPVC doors
  • Double glazing

    • Double glazing repairs
  • More Services

    • upvc window locks and hinges

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
61 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Everything Excellent
Customer Service
Quality
Value
Everything was excellent, service, manner and presentation, nothing was too much trouble. Dean is tall and good looking and helped me move some plant pots too, he was delightful and did a very good job.
Customer in Salcombe Posted on 29/07/2021 , work completed (undated)
The trader replied (on 26/10/2021)
Thank you very much. Dean
First class service and a very professional tradesman
Customer Service
Quality
Value
We had just moved so we needed front and back door locks replaced. It is unusual nowadays to find a genuine tradesman who takes pride in the work he does. Dean does this and he is an absolute professional, knowledgeable and helpful. We can't recommend him highly enough. The price quoted was very reasonable. We are very satisfied customers. We were so pleased with his work we have asked him to come back and do some more work for us.
David in Plymouth Posted on 28/07/2021 , work completed 28/07/2021
The trader replied (on 26/10/2021)
Thank you very much. Dean
Sorted the problem
Customer Service
Quality
Value
Prompt, efficient and friendly service; sorted out jammed lock mechanism on our UPVC door, with good follow-up advice. Highly recommended.
Customer in Devon Posted on 23/07/2021 , work completed 22/07/2021
Great service
Customer Service
Quality
Value
Dean quickly resolved my problem with a PVC front door efficiently and in a friendly, courteous manner, effectively communicating to make sure I understood the problem and what he was doing. He also adjusted the alignment of the door to ensure everything was working properly when he left. I would recommend him to anyone with lock problems.
Customer in Devon Posted on 10/07/2021 , work completed 10/07/2021
Would recommend strongly
Customer Service
Quality
Value
I was recommended to use Dean for replacing a lock installed by a cowboy emergency “ locksmith". Dean was on time, very pleasant, a quick worker who handled the job extremely well. I was delighted with the outcome. Happy to recommend 1st Call Locksmiths.
Tony in Devon Posted on 18/06/2021 , work completed 17/06/2021
The trader replied (on 21/01/2022)
Thank you.
1st Call Southwest Locksmiths - Two new locks
Customer Service
Quality
Value
I can certainly recommend 1st call's prompt, excellent and friendly service. The work was done to the agreed schedule and budget.
Margaret in Plymouth Posted on 11/06/2021 , work completed 10/06/2021
First class wirk
Customer Service
Quality
Value
Dean arrived promptly and was able to fix the patio door which was refusing to open. He has a friendly open manner but above all he was professional and knowledgeable throughout. I am so pleased to have found him and would not hesitate in recommending him or using his services in the future. Thank you for an excellent service
Sandra in Devon Posted on 07/06/2021 , work completed 07/06/2021
The trader replied (on 21/01/2022)
Thank you.
Good job, well done
Customer Service
Quality
Value
I called 1st call Southwest Locksmiths in the morning as the front door lock was not working. I told him the problem and he gave me a price and I asked what was the call out charge and he said the price I have given you includes supply and fitting which I thought was very reasonable. He said he would be with us mid afternoon and would phone when he was on his way which he did. I would happily use him again and recommend him to friends and family.
Bryan in Plymouth Posted on 24/05/2021 , work completed 20/05/2021
The trader replied (on 21/01/2022)
Thank you Bryan.
Lifesaver
Customer Service
Quality
Value
What an absolute lifesaver, great fast service - all in the same day. Very professional customer service provided. Friendly and polite, outstanding work carried out. Highly recommended
Which? Trusted Traders Consumer Posted on 06/05/2021 , work completed 06/05/2021
The trader replied (on 21/01/2022)
Thank you.
Lock repair
Customer Service
Quality
Value
Prompt, efficient, reasonable cost. I would recommend. *****************************************
Customer in Devon Posted on 23/04/2021 , work completed 20/04/2021
The trader replied (on 21/01/2022)
Thank you very much.