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Endorsed by Which?
1st Call Southwest Locksmiths
Opening Hours
Today - 24 hours
- Monday - 24 hours
- Tuesday - 24 hours
- Wednesday - 24 hours
- Thursday - 24 hours
- Friday - 24 hours
- Saturday - 24 hours
- Sunday - 24 hours
Why you can trust this trader
After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.
About
1st Call Southwest Locksmiths was established in 2007.
We are a small family business with a passion for great customer service and communication.
We are UPVC door and window repair specialist and offer a no obligation free quote on all our services.
We also offer a 24hr Locksmith service and am a NCFE level 3 accredited Engineer.
We are extremely proud to be an Accredited Trusted Trader under the Which program.
For a fast , friendly and competitive service please call 07999349049.
What we do
Locksmiths
- Comprehensive locksmith service
- Emergency locksmith service
- Masterkeyed systems
- Safes
- UPVC lock specialists
Doors
- UPVC doors
Double glazing
- Double glazing repairs
More Services
- upvc window locks and hinges
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.9
74 reviews
Recommended
Recommended
by 99% of customers
Sort by
Very impressed - highly recommend
Customer Service
Quality
Value
Dean first popped by to assess our requirements and then arranged to get the new high security locks made. The installation visit was on the date agreed and the work was carried out very well with no fuss. Throughout the process, Dean was extremely polite, professional and a pleasure to do business with. On a couple of occasions, we changed our specifications yet there was no problem in accommodating the new requirements. We definitely recommend him (with six stars if that was possible).
Customer in Greater London
, work completed
Recommended
Window repair
Customer Service
Quality
Value
Dean came and got right on with the job, he was very courteous, and very happy with the price, will have him out again if needed.
Mrs Hick in Plymouth
, work completed
Recommended
Everything Excellent
Customer Service
Quality
Value
Everything was excellent, service, manner and presentation; nothing was too much trouble. Dean is tall and good-looking and helped me move some plant pots too, he was delightful and did a very good job.
, work completed
Recommended
Everything Excellent
Customer Service
Quality
Value
Everything was excellent, service, manner and presentation, nothing was too much trouble. Dean is tall and good looking and helped me move some plant pots too, he was delightful and did a very good job.
Customer in Salcombe
, work completed
Recommended
First class service and a very professional tradesman
Customer Service
Quality
Value
We had just moved so we needed front and back door locks replaced. It is unusual nowadays to find a genuine tradesman who takes pride in the work he does. Dean does this and he is an absolute professional, knowledgeable and helpful. We can't recommend him highly enough. The price quoted was very reasonable. We are very satisfied customers. We were so pleased with his work we have asked him to come back and do some more work for us.
David in Plymouth
, work completed
Recommended
Sorted the problem
Customer Service
Quality
Value
Prompt, efficient and friendly service; sorted out jammed lock mechanism on our UPVC door, with good follow-up advice. Highly recommended.
Customer in Devon
, work completed
Recommended
Great service
Customer Service
Quality
Value
Dean quickly resolved my problem with a PVC front door efficiently and in a friendly, courteous manner, effectively communicating to make sure I understood the problem and what he was doing. He also adjusted the alignment of the door to ensure everything was working properly when he left. I would recommend him to anyone with lock problems.
Customer in Devon
, work completed
Recommended
Would recommend strongly
Customer Service
Quality
Value
I was recommended to use Dean for replacing a lock installed by a cowboy emergency “ locksmith". Dean was on time, very pleasant, a quick worker who handled the job extremely well. I was delighted with the outcome. Happy to recommend 1st Call Locksmiths.
Tony in Devon
, work completed
Recommended
1st Call Southwest Locksmiths - Two new locks
Customer Service
Quality
Value
I can certainly recommend 1st call's prompt, excellent and friendly service. The work was done to the agreed schedule and budget.
Margaret in Plymouth
, work completed
Recommended
First class wirk
Customer Service
Quality
Value
Dean arrived promptly and was able to fix the patio door which was refusing to open. He has a friendly open manner but above all he was professional and knowledgeable throughout. I am so pleased to have found him and would not hesitate in recommending him or using his services in the future. Thank you for an excellent service
Sandra in Devon
, work completed
Recommended
Good job, well done
Customer Service
Quality
Value
I called 1st call Southwest Locksmiths in the morning as the front door lock was not working. I told him the problem and he gave me a price and I asked what was the call out charge and he said the price I have given you includes supply and fitting which I thought was very reasonable. He said he would be with us mid afternoon and would phone when he was on his way which he did. I would happily use him again and recommend him to friends and family.
Bryan in Plymouth
, work completed
Recommended
Lifesaver
Customer Service
Quality
Value
What an absolute lifesaver, great fast service - all in the same day. Very professional customer service provided. Friendly and polite, outstanding work carried out. Highly recommended
Which? Trusted Traders Consumer
, work completed
Recommended
Lock repair
Customer Service
Quality
Value
Prompt, efficient, reasonable cost. I would recommend. *****************************************
Customer in Devon
, work completed
Recommended
Efficient
Customer Service
Quality
Value
Found him to be efficient, friendly and did the job very cleanly. Adhered to Covid rules.
John, Plymouth
, work completed
Recommended
Happy customer
Customer Service
Quality
Value
The work was carried out very satisfactorily and we were very pleased with the result. The man who carried out the work arrived on time and was very pleasant throughout the work. We wouldn't hesitate to recommend him to anybody.
Which? Trusted Traders Consumer
, work completed
Recommended
Good work all as expected
Customer Service
Quality
Value
Dean did an excellent job on the various locks that needed attention including spending time to match the lock type with the style of the door.
Customer in Devon
, work completed
Recommended
Door lock service
Customer Service
Quality
Value
First rate service. Highly recommended.
Russel , Cornwall
, work completed
Recommended
Excellent
Customer Service
Quality
Value
Did what he said he'd do. Supplied and fitted new UPVC French Patio locks. Understandable, reasonable and a lovely guy.
Annette, Saltash
, work completed
Recommended
replacement glass
Customer Service
Quality
Value
First time I have used Dean to replace glass and am more than satisfied with both his professional approach and standard of workmanship. Excellent service and would have no hesitation in recommending Dean to any other client.
Customer in Plymouth
, work completed
Recommended
Endorsement Reference - Trustworthy Trader
Customer Service
Quality
Value
The exterior door would not open as the lock had jammed. it was dealt with very professionally , new parts supplied and fixed . Now all in good working order. Everything left clean and tidy , very pleased.
duffield , Endorsement Reference
, work completed
Recommended
Endorsement Reference
Customer Service
Quality
Value
I got Dean recommend on to me and he is great I would recommend him on. very helpful tradesmen and gave me time to discuss my quires.
, work completed
Recommended
Endorsement Reference
Customer Service
Quality
Value
I have used Dean a lot due to the work I am in and he is just great. Dean is very efficient. Always on time and on budget. I will and have recommend this company.
, work completed
Recommended
Endorsement Reference - Patio door lock fix, and new window
Customer Service
Quality
Value
Clean and tidy, reliable. I would trust him with any work. Even called to check everything was fine and said call anytime something goes wrong. On my list of hero traders.
Mrs Elston
, work completed
Recommended
Endorsement Reference
Customer Service
Quality
Value
I have used dean a few times and he was very great at the work. He is very quick and efficient and has great customer service skills.
, work completed
Recommended