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1st Choice Stairlifts Limited

5.0

64 Reviews

Opening Hours
Today -
  • Monday 08:30–17:00
  • Tuesday 08:30–17:00
  • Wednesday 08:30–17:00
  • Thursday 08:30–17:00
  • Friday 08:30–17:00
  • Saturday - Closed
  • Sunday - Closed
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Organisations and Awards

APRIL 2024

About

If it's an experienced, qualified lift company you want then look no further.

1st Choice Stairlifts is an independent family run company providing a wide choice of lifts that fit most stairs and homes for the last 20 years.

Our Directors Coral and Colin Major have over 60+ years experience in the stairlift industry, working for the manufacturers before setting up 1st Choice Stairlifts in 2004.

We install stairlifts, Homelift Elevators and Wheelchair lifts, and we service, repair, maintain and remove lifts too.

We install new, reconditioned and Rental models for all stair types including Straight, Curved, narrow and even spiral stairs.

Try a lift out in our showroom in Calne! We also have straight and curved stairlifts and Homelifts to test drive in our accessible showroom in Calne, just book an appointment to visit us where one of our friendly staff can answer all your questions.

Our office is open Mon-Fri 8.30am - 5pm and our Emergency On Call Service is available 24/7, 365 days a year.

What we do

  • Disability and mobility

    • Stairlifts
    • Step Lifts

  • More Services

    • home lifts
    • wheelchair lifts
    • outdoor wheelchair lifts

My work

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

5.0
64 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Recommended

Recommended

by 100% of customers
Sort by
Excellent service and first class installers
Customer Service
Quality
Value
My mother’s old stairlift had reached the end of its natural life and spares were becoming difficult to obtain. 1st Choice Stairlifts were the company that serviced the existing stairlift although they were not the company who installed it 15 years ago. We contacted 1st Choice to discuss a replacement, a representative of their company came out to see us and he was very patient and not at all pushy. We chose the stairlift that we wanted and everything was dealt with very swiftly. Within a week the installer arrive with the new stairlift and after introducing himself to my mother, started the work in taking the old one out. He was polite and very patient with my mother throughout his time with her. I would have no problems in recommending this company to anyone requiring a stairlift as they look after the recipient from start to finish. The stairlift is working well and is in fact better than the one that was removed. Fantastic company to deal with.
Customer in Oxfordshire Posted on 29/05/2019 , work completed 23/05/2019
Recommended
The trader replied (on 06/06/2019)
Thanks very much for leaving your feedback and being a loyal customer of ours for many years. We pride ourselves on great customer service and we are delighted that you continue to have a wonderful experience with us. Coral Affleck-Major, Director.
Very good. Efficient.
Customer Service
Quality
Value
Very good. Were on time from initial contact. They were quick to come out and give advice. Service was fast and efficient.
Customer in Wiltshire Posted on 28/02/2019 , work completed 28/02/2019
Recommended
The trader replied (on 06/06/2019)
We are really happy that you are pleased with our quick service. Thank you for leaving your comments. Coral Affleck-Major, Director.
Excellent friendly service.
Customer Service
Quality
Value
1st Choice Stairlifts was one of three companies I asked to quote for an installation. The Surveyor was professional, friendly, not pushy and the price was good. Installation was done in a morning with one engineer from 1st Choice and another from the loft manufacturer. It all went according to plan, no problems to report and my wife and I are delighted.
F Robin R, Wiltshire Posted on 29/08/2018 , work completed 29/08/2018
Recommended
The trader replied (on 06/06/2019)
Thank you very much for your kind comments, we really appreciate you leaving your feedback. We will pass on your comments to the team who will be really pleased to hear that you and your wife are happy with your stairlift. Coral Affleck-Major, Director.
1st Choice First Class
Customer Service
Quality
Value
Excellent service, from survey to installation, Polite staff excellent communication
Which? Trusted Traders Consumer Posted on 20/05/2018 , work completed 20/05/2018
Recommended
The trader replied (on 06/07/2018)
Thank you for your fabulous comments
Very pleased
Customer Service
Quality
Value
The installation of our stairlift was very good. All done and dusted on the day with no problems. We are very pleased with it.
Which? Trusted Traders Consumer Posted on 10/05/2018 , work completed 10/05/2018
Recommended
The trader replied (on 06/07/2018)
That's wonderful, so delighted that you are pleased with your lift. Thanks for your feedback.
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.