Great care and attention. Good follow up. All round good work.
The team at Four Seasons have been great. Good communication throughout the process, from initial sales to visit to post-installation follow up. Everything they promised to do, they did, on time. The installers had a tough job with our property but they stuck with it and never complained. They worked really hard and took time to tell us what they were doing and how everything worked. Head office followed up promptly after installation to confirm that everything was working and provided all the necessary documentation. Our solar panels are working well and we’ll be pleased to invite the team back to install a home battery system at a later date. Genuine, affordable solar PV supplier who you can depend on. I highly recommend them.
Customer in Wiltshire
Posted on 11/12/2019
, work completed 05/12/2019
Recommended
Installation of an air source heat pump in a 16th Century cottage and replacing an oil fired heating system well past its sell by date.
We live in a 16th century cottage with thick walls and all the attendant problems of an elderly thatched residence. We arranged for a split oil tank to be removed before the 4 Seasons team arrived but they removed the boiler and surveyed existing radiators, water tank and pipe work renewing where necessary. They then set about installing the Air Source Heat Pump system all done to the highest standards, with hard work and great humour. They arrived early each morning and cleared up each evening so as to cause the minimum of fuss and work for us. They went a day or two over the agreed schedule but remained within budget. From the very beginning we were impressed with this young team. Nothing was too much trouble and they were always cheerful and helpful. We are having the inevitable teething problems with an advanced heating system but have the telephone number of one of the technicians to ring if necessary. We would definitely recommend 4 Seasons to anyone looking to renew their central heating system.
Customer in Devon
Posted on 24/10/2019
, work completed 21/06/2019
Recommended
Highly recommended
I find the team at 4 Seasons to be professional and the quality of their work excellent. Having just had a second system installed I would have no hesitation recommending 4 Seasons. Customer service is also great.
Customer in West Berkshire
Posted on 29/08/2019
, work completed 28/08/2019
Recommended
Solar panel in meadow
Work involved putting the main cable underground for about 80 metres at a depth of 1 metre. This was effected cleanly and competently. The field work called for 32 panels and was completed with the cable-lay. The in-house control systems and supporting battery were installed within the time-frame with little fuss and no disruption. We are very satisfied with the quality of the system and the competence of the suppliers and are willing to recommend them.
Customer in Devon
Posted on 07/08/2019
, work completed 02/08/2019
Recommended
Top class company and personnel
We live in Walsall and 4 Seasons Solutions was recommended to us. We had the solar panels, inverter and a storage battery installed. We also have a dashboard on our computer so we can monitor the complete system daily and see what power it produces as well as how much we are using. Contact with them - Daniel H and Rob H - was excellent and we had detailed discussions at each stage, with a comprehensive analysis of how many panels we could choose to have, etc., and the different potential payback times. We had 22 panels and they travelled up from Exeter and installed the system in a day. There was a problem, caused entirely by the local scaffolders they had contracted, which meant they had to return to initiate part of the system the following week. The LG Chem battery was delayed due to production issues with the manufacturers, but was installed recently in a day and it works well. At each stage we were asked to pay just for the work they had completed. We have had excellent contact by emails, texts and phone during the process, from initial enquiry to completion, which has kept us informed about what is happening. We felt we were genuinely involved with the people in the company with regard to what happened and when it happened. Any problems they solved! The work was done to a high standard and the system looks good. I know that any after-care will be available in the same way as the original work was done. It's a pleasure to be able to leave such a positive review.
Ian
Posted on 24/06/2019
, work completed 17/06/2019
Recommended
Great service throughout
We had a solar panel system installed by 4seasons and they were professional, approachable and easy to contact throughout. During our first meeting Daniel H explained everything in a thorough but understandable way from the benefits of such a system to what would be involved in installation. We were given a two day installation time but unfortunately 4seasons were let down by a 3rd party scaffolding firm. With no impact on us 4 seasons rearranged the scaffolding and still installed the system in two days even though the team had to continue to work late on the second day. Communication was fantastic. I felt I had a solid point of contact throughout who would answer emails and calls swiftly whenever I had a question. A really good approach to customer service. Thoroughly recommended.
Dale, Devon
Posted on 13/06/2019
, work completed 12/06/2019
Recommended
Fantastic service from start to finish by a very knowledgeable and professional team
Four Seasons Solutions installed 20 solar panels for us in March 2019. We contacted them a few weeks before the feed in tariff was to finish for good at a time when they had a very large work load as many other people were getting solar installed before the end of the tariff. Despite their workload and the tight timescale everything was done quickly and efficiently and ahead of schedule. At the initial meeting their representative was very thorough and knowledgeable and explained everything clearly. We had already seen a local company and were more or less decided on going with them but we were so impressed with Daniel's information and expertise that we changed our minds. He helped us consider 'the bigger picture' and consider having some extra panels so that in winter/on dull days we'd would generate enough for our needs as well as having enough generation in the future if we get an electric car. The installation team were great and so speedy - they never stopped all day! There was a minor hitch relating to the app but it was put right very quickly and Robbie came out on a public holiday to fix it for us. Communication throughout was excellent, calls were returned promptly. Daniel H was very professional and personable and helped us with queries. Nothing was too much trouble. We would highly recommend Four Seasons.
Customer in Gloucestershire
Posted on 24/05/2019
, work completed 21/05/2019
Recommended
Efficient & Reliable Installation of Solar Panels
I've been very pleased with the service and workmanship by 4 Seasons Solutions. They communicated with me well throughout, turned up on time and on the day the said. The work was completed quickly and efficiently, they were very helpful answering my questions and setting up my account to monitor my solar production and getting my feed in tariff created so I could start earning quickly. I had one minor issue which they resolved very quickly without any fuss. I would use them again and recommend them to others.
Customer in Devon
Posted on 15/05/2019
, work completed 07/03/2019
Recommended
Heating and solar panels
From start to finish outstanding service from 4 Seasons who've designed a vented heating system that suited our needs, home and pocket. Their attention to detail was evident from design through to the installation - leaving no mess or disruption at the end of each day. Their attention to customer satisfaction impressed us too as was evidenced during their return visits to fine tune and commission the system. Once the heating was completed 4 Seasons arranged for a new EPC before returning to install solar panels. As before, the solar install team were friendly, efficient and tidy. We have been using the heating system for several months now and are delighted with how it is performing and how easy and flexible it is to use. We will continue to recommend 4 Seasons to friends and family without hesitation. Thank you to James, Gareth, Gary, Daniel, Jeremy and the rest of the team. Peter and Jane
Customer in Devon
Posted on 25/02/2019
, work completed 12/12/2018
Recommended
Professional Installation, Great Customer Service
4 Seasons installed a 14 panel PV system. The company were great to deal with from the initial site visit, organising an EPC survey, arranging installation and then the install itself. The installation team were very knowledgeable and approachable, completing a very tidy install and removing all rubbish, even in gale force winds! The development manager was a pleasure to deal with, adjusting the design midway through to suit my requirements. A great service, highly recommend.
Customer in Somerset
Posted on 15/02/2019
, work completed 15/02/2019
Recommended
Brilliant installation
The 14 panel solar panel system was installed within two weeks of placing the order and the work carried out within 6 hours. The engineers were very friendly, helpful and efficient, and left after completely cleaning up after themselves. I am more than pleased with the system.
Customer in Cornwall
Posted on 02/01/2019
, work completed 09/10/2018
Recommended
Friendly and Efficient
Our solar panels were fitted in a carefully planned and efficient way. 4 Seasons kept us informed on schedule and cost showing integrity and excellent communication with us as clients. My wife and I have no hesitation in recommending them to other potential customers.
Customer in Cornwall
Posted on 28/12/2018
, work completed 23/11/2018
Recommended
Excellent service.
4 Seasons Solutions responded quickly to our enquiry about solar panels, sent someone to do a site visit, gave us a price, and then fitted the panels all within a matter of weeks. Efficient and good value. Highly recommend.
Paula, Devon
Posted on 11/10/2018
, work completed 11/10/2018
Recommended
Air-conditioning
Many thanks to Gareth and the crew at 4 seasons for installing a air-conditioning unit in my conservatory. I am a bit of a geek and wanted it to work with my Amazon Alexa. So a big thank you to Gareth for finding out what sort of equipment I needed and how to install it. Wish I had done it years ago.
Steve P
Posted on 19/09/2018
, work completed 19/09/2018
Recommended
Very professional and extremely reliable
From our first contact with 4 Seasons, we were very impressed. The information we were given was easy to understand and follow, such that we placed our order after the first meeting (something we would not normally do). Having placed our order we had a few questions, Daniel was extremely helpful and postponed our installation date until we decided on which system to go ahead with i.e. the one we ordered or a more beefy one. We finally went ahead with a slightly bigger system and are very happy with this decision. The installation team were really helpful, professional and very tidy. They were a delight to have in the house.
Peter&Sue
Posted on 05/09/2018
, work completed 05/09/2018
Recommended
My review
Jeremy, Devon
Posted on 17/08/2018
, work completed 17/08/2018
Recommended
Highly recommend
Good communication along the way, fitted Solar Panels on roof neat and tidy work.
John, Cornwall
Posted on 26/07/2018
, work completed 26/07/2018
Recommended
Excellent job
4 Seasons made this a simple easy & efficient process from start to finish. Fitting team arrived on time, were helpful with explanations and process easily completed in 1 day.
Rodney, Somerset
Posted on 24/06/2018
, work completed 24/06/2018
Recommended
Proper old fashioned service
This was a good experience from start to finish. From the sales contact to the installations team. Full explanations were given, time scale met. This is how service should be and 4 Seasons surpassed some very big companies in the area of quality service. Very happy to recommend to any enquirer.
Peter, Cornwall
Posted on 14/06/2018
, work completed 14/06/2018
Recommended
Excellent work
Very pleased with all aspects of job.
Mary, Devon
Posted on 07/06/2018
, work completed 07/06/2018
Recommended
Very Professional
Would highly recommend this company. Excellent communication throughout. All staff were polite and professional. Very tidy and respectful during installation. Process was easy and straight forward.
Andrew, Devon
Posted on 03/04/2018
, work completed 03/04/2018
Recommended
Good job - difficult conditions.
Work delayed by 3rd party error. Quickly rescheduled to minimise inconvenience. Solar panels installed quickly, tidily and in inclement weather. Good job.
Patrick, Avon
Posted on 29/03/2018
, work completed 29/03/2018
Recommended
Excellent attitude
We purchased a combi-boiler to replace the old one that had failed during very cold weather. 4 Seasons' response was quick, their price was very reasonable and they were very easy to deal with. During the installation, the plumber, Paul, was very thorough and helpful. Despite the snow closing in, making it difficult for Paul to get home, he continued working and finished testing and tidying up, making sure we were happy before he left. Definitely recommended.
Millin
Posted on 13/03/2018
, work completed 13/03/2018
Recommended
Recommended.
System installed in one day to a high level of workmanship. Recommended for their fast and efficient service.
David, Wiltshire
Posted on 07/03/2018
, work completed 07/03/2018
Recommended
Very professional job.
A very competent and professional services that adapted to suit our needs.
Mike, Devon
Posted on 28/02/2018
, work completed 28/02/2018
Recommended