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Chim Me Sweep Chim Me Build

5.0

309 Reviews

Opening Hours
Today -
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed
See customer reviews & leave a review

Organisations and Awards

May 2020

About

Sadly, due to escalating operational costs, we have had to put our Area Day price up to £49.00 per chimney flue. We have tried everything not to put our price up and THANK CUSTOMERS who understand our Area Day pricing, helping to keep the price down and save the planet, little by little. Proudly keeping customers SAFE, at a fair price. We still believe in social distancing as it is an extension to our normal safety measures. We check your carbon monoxide alarm is working and positioned correctly. We carry out smoke test two to check your appliance is working safely.
Traditional chimney sweeps that use both old and new methods to clean and maintain your chimney, keeping you SAFE and WARM.

Established in 1981, we work closely with the industry to keep up with the standards as they evolve.
TQUK level 3.
Safety in the workplace.

Always looking to improve and offer a better customer experience. Our customer's safety, wellbeing and comfort are at the heart of our operational philosophy.

What we do

  • Chimney Sweeps

    • Chimney Repair

  • Chimney builders, liners and specialists

    • Chimney re-pointing

  • Fireplace and stove installers

  • More Services

    • everything to do with chimneys is what we do
    • advice is free

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
309 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Recommended

Recommended

by 100% of customers
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Great work
Customer Service
Quality
Value
Fraser was polite, personable, explained the procedure, answered questions and did a great job. Would certainly recommend
Customer in Surrey Posted on 29/11/2025 , work completed 24/11/2025
Recommended
The trader replied (on 07/12/2025)
Many thanks for your kind review. Advice is free and we always try and take the opportunity while with customers, to answer any questions they may have regarding the process. Being sociable and approachable is an important element to customer engagement, something we try to foster each time we perform a sweep.
Chimney Sweep
Customer Service
Quality
Value
I called Fraser to come and sweep my chimney at short notice He arrived exactly on time to the minute He was a very nice man Everything was protected and he was very quick and efficient with n undertaking the sweep. I also enjoyed him company I would not hesitate to recommend him to anyone and will be booking him next year and for years to come, Fantastic company recommended,
Customer in Surrey Posted on 29/11/2025 , work completed 27/11/2025
Recommended
The trader replied (on 07/12/2025)
Thank you so much for your kind review. Punctuality is high on our list of priorities as we know our customers have busy lives. Taking precautions to minimise soot and debris from entering the room while sweeping is a pre-requisite, so is part of our working practices. We look forward to being of service to you, for years to come...
Efficient, effective and knowledgeable
Customer Service
Quality
Value
Chim-me-sweep does an excellent job. They send reminders when it’s time to book a sweep in and are helpful when booking in a slot. Fraser is very friendly, knowledgeable and very helpful. The work was done promptly and efficiently. All within budget.
Customer in Surrey Posted on 23/11/2025 , work completed 20/11/2025
Recommended
The trader replied (on 29/11/2025)
Thank you so much for your kind review. Annual text reminders have proved invaluable to our customers, who, having busy lives, can understandably let the regular service of their appliance fall on their list of priorities. Our prices have always reflected our intention to encourage customers to have their appliance serviced, without feeling it is a burden to their household budget.
Excellent service
Customer Service
Quality
Value
Very efficient and professional work. Communications were good, he was very neat and tidy and overall we felt he was a trustworthy person.
Customer in Surrey Posted on 18/11/2025 , work completed 11/11/2025
Recommended
The trader replied (on 29/11/2025)
Many thanks for your kind review. We pride ourselves on our integrity as we often find customers are otherwise engaged when we attend appointments, either with family or on a work call, whatever it may be, our customers can trust us to perform the work and leave the property as tidy as possible. Communication is vitally important as our customers have busy lives, so making contact should we be running behind, or ahead of, schedule gives our customers time to evaluate the best use of their time before we arrive.
Excellent!
Customer Service
Quality
Value
Fraser is so professional and friendly. As well as providing an excellent service, with great expertise and tidying/cleaning up after working on the chimney, he provides sound advice. 100% recommend!
Customer in Surrey Posted on 17/11/2025 , work completed 11/11/2025
Recommended
The trader replied (on 17/11/2025)
The value to our business from such kind reviews cannot be underestimated, so thank you for posting such an encouraging review. Advice is free so we look forward to customers asking questions about their fire or stove. Enquiries often relate to best practice or improving efficiency and as such, encourage customers to have a vested interest in their appliance, which in turn, helps us to keep you all safe and warm.
Great
Customer Service
Quality
Value
Punctual, polite, thorough, meticulous in cleaning .well planned before he comes and books next Reminder as he finishes
Customer in Surrey Posted on 15/11/2025 , work completed 11/11/2025
Recommended
The trader replied (on 17/11/2025)
Thank you so much for your kind review. We pride ourselves on offering a service we as consumers would like to expect, so confirmation that our customers praise our work for those attributes encourage us to maintain such high standards. Our annual/ bi-annual text reminder service has been very well received by many customers and is a service we will continue to provide, understanding that our customers also have very busy lives.
Excellent service - thoroughly recommend
Customer Service
Quality
Value
Fraser arrived, introduced y and get setup. He talked through what he was doing and gave valuable advice. Was extremely clean & tidy.
Customer in Surrey Posted on 12/11/2025 , work completed 04/11/2025
Recommended
The trader replied (on 12/11/2025)
Many thanks for your review. We always try to offer unbiased and practical advice on the efficient use of a customers appliance, be that an open fire or a log burning stove. Cleanliness is a prerequisite of our service, ensuring the appliance is ready to use before leaving a property.
Fantastic
Customer Service
Quality
Value
Fraser was very polite and did a fantastic job. His advice was great. He was early which suited my working day better. All in all, a fantastic service.
Customer in Surrey Posted on 03/11/2025 , work completed 27/10/2025
Recommended
The trader replied (on 06/11/2025)
Thank you so much for your kind review. We understand our customers have very busy lives so always endeavour to be prompt for appointments. When offering appointments, we feel it important to offer a specific time (as opposed to a timed window, e.g. 1 to 5pm) so customers can better plan their day around their appointment, as well as offering structure to our working day.
Helpful advice, easy to book and great price
Customer Service
Quality
Value
Found the whole booking process smooth with a quick response. Fraser came on time and completed the work quickly, and was very careful to keep the whole area clean. Fraser then kindly took the time to explain some ways to improve chimney health and also didn’t try to upsell me for an additional sweep unnecessarily. Will happily book again and looking forward to the reminder text in a year’s time which is a very helpful service.
Customer in Surrey Posted on 21/10/2025 , work completed 21/10/2025
Recommended
The trader replied (on 21/10/2025)
Many thanks for your kind review. Our priority is our customers' welfare and safety, and part of our service is to be prompt, efficient, helpful and leave the customers property as clean as possible. Verbal feedback from our customers regarding our text prompts for annual sweeps has been extremely positive, a service we intend to continue.
Wood-burner stove sweep
Customer Service
Quality
Value
Second time I’ve had my stove flue swept by chim-me-sweep. Would definitely recommend and use again. They are friendly, punctual, efficient and experienced.
Customer in Surrey Posted on 01/07/2025 , work completed 26/06/2025
Recommended
The trader replied (on 02/07/2025)
Many thanks for your wonderful review. We pride ourselves on offering a service which our customers can rely on, time after time, ensuring their safety and well being is always our primary priority, whilst being approachable and unbiased.
Reliable and Efficient
Customer Service
Quality
Value
I have been using Chim Me Sweep for over 10 years and have always found their service outstanding. I would thoroughly recommend them for your annual chimney sweep - so essential for an efficient working wood burner.
Customer in Surrey Posted on 15/06/2025 , work completed 12/06/2025
Recommended
The trader replied (on 16/06/2025)
Many thanks for leaving such a GLOWing review. Thank you also for highlighting the need for regular sweeps. Indeed, the industry recommendation is to have your appliance swept at least twice a year, with insurance companies requesting at least an annual sweep. We are currently promoting a sweep twice a year, particularly for log burners, mainly because their liner is that much narrower than the flue of an open fire. Our first priority is the safety and wellbeing of our customers and to that end, having an annual sweep has always been our minimum recommendation. We look forward to being of service to you again.
Excellent chimney sweep
Customer Service
Quality
Value
We have used Chim Me Sweep for several years to sweep our wood burning stove & flue. They are always professional, friendly, very knowledgeable, do an excellent job & tidy up after themselves. Their comms are good, they keep to their appointments & the price is very fair.
Customer in Surrey Posted on 08/06/2025 , work completed 05/06/2025
Recommended
The trader replied (on 09/06/2025)
Thank you very much for your kind review, and your repeat business. We pride ourselves on offering free and impartial advice as well as offering a service which we aim to exceed our customer's expectations (including updating customers if we are running early (or late) for our appointed time).
Excellent chimney sweep service, highly recommended
Customer Service
Quality
Value
Excellent reliable service with an extremely knowledgeable professional. The work was carried out efficiently, cleanly and at a very good price. The additional advice given regarding positioning of carbon monoxide detectors and general chimney maintenance was invaluable. Thank you for a fantastic service. Highly recommended to anyone looking for a chimney sweep.
Customer in Berkshire Posted on 24/05/2025 , work completed 22/05/2025
Recommended
The trader replied (on 27/05/2025)
Thank you for a fantastic review. We take pride in ensuring we are respectful, efficient and perform the work as quickly and cleanly as possible. Our customer welfare is our primary priority which includes recommending the use of a carbon monoxide alarm, helping to keep our customers safe.
Continued great service
Customer Service
Quality
Value
We have used Chim Me Sweep for almost 10yrs. They’re quick, clean and efficient and excellent at reminding us to book in. A highly recommended professional and knowledgeable business. A lovely man. You won’t regret booking them! We must keep our fireplaces well looked after for those cosy nights! :)
Customer in Surrey Posted on 20/05/2025 , work completed 15/05/2025
Recommended
The trader replied (on 21/05/2025)
Thank you for addressing an area we are keen to promote, the continued and regular servicing of stoves (as well as open fireplaces). It is for this reason we try to keep our prices at a level customers feel are reasonable and easily accessible, particularly for those customers keen to follow the industry recommendation of having two sweeps per year. This gives us the opportunity to monitor the condition of the appliance as well as rectify any issues which may be present. Many thanks again for your kind words.
Professional and great service
Customer Service
Quality
Value
I know Fraser for years and he always does a great job plus happy to share valuable information regarding the stoves. Quick and professional service.
Customer in Surrey Posted on 18/05/2025 , work completed 13/05/2025
Recommended
The trader replied (on 21/05/2025)
Thank you so much for leaving us a review. Reviews are an invaluable part of our business, highlighting areas we are proficient in as well as notifying us should there be areas to improve upon. We are always happy to offer sound, impartial advice on whichever topic a customer may have a query.
Surrey Chimney Sweep
Customer Service
Quality
Value
Everything about this chimney sweep is good. His work, knowledge of the job, attention to detail, cleanliness and tidiness, willingness to go the extra distance to ensure everything is first rate, and last but by no means least, his prices. I wholeheartedly recommend him as I know he won't let me down
Customer in Surrey Posted on 17/05/2025 , work completed 06/05/2025
Recommended
The trader replied (on 21/05/2025)
Thank you for your review, our primary objective is to ensure the safety of our customers. To that aim, we always endeavor to offer impartial advice which the customer can relate to and to offer our services at competitive rates so as not to dissuade customers from ensuring their appliances are in good, serviceable order. Furthermore, we always aim to leave a customers property in a state of cleanliness our customers have come to expect.
Excellent service!
Customer Service
Quality
Value
Super service - communication excellent. Very easy to deal with and completely trustworthy. We work from home and are on calls; we know we can leave the team to get the job done and see themselves out when complete. Fraser makes it so easy for us. Just brilliant.
Customer in Surrey Posted on 14/05/2025 , work completed 08/05/2025
Recommended
The trader replied (on 16/05/2025)
Thank you for your wonderful review. We understand our customers have busy lives which can mean they are otherwise engaged when we attend our appointments but reassure our customers of our integrity and trustworthiness to perform our services with minimum disruption to their day.
Excellent
Customer Service
Quality
Value
High standard of work. Excellent communication. Efficient. Clean. Polite. Helpful advice. Competitive price. Highly recommended.
Customer in Berkshire Posted on 30/04/2025 , work completed 28/04/2025
Recommended
The trader replied (on 01/05/2025)
Thank you for your kind review. Many of our policies are highlighted by your review and our intention is always to maintain those standards with the aim of exceeding them whenever possible.
Good advice
Customer Service
Quality
Value
Arrived promptly and carried out a sweep of our flue as booked. Everything left clean and tidy. This is the second time we've used this service and will do so again. Some good advice offered.
Customer in Surrey Posted on 28/04/2025 , work completed 23/04/2025
Recommended
The trader replied (on 01/05/2025)
Thank you for your review. We always endeavor to be punctual for our appointments as we know our customers have busy lives. We aim to assure our customers of our reliability and efficiency with the objective of repeat appointments, and reviews are an invaluable indicator of us meeting that objective.
Fast and efficient
Customer Service
Quality
Value
Excellent fast and efficient service, very polite and friendly technician. Everything left clean and tidy.
Customer in Surrey Posted on 26/04/2025 , work completed 23/04/2025
Recommended
The trader replied (on 29/04/2025)
Thank you for your kind words. We hope to be of service to you again in the future.
Chimney sweep
Customer Service
Quality
Value
Arrived on time. Always friendly and polite. Always clean and tidy. Cleaned my chimney. Very professionally done. Advised me to get a detecter which I have done!!! Reminds me again in a year's time!!! Great service all round.
Customer in Surrey Posted on 07/04/2025 , work completed 04/04/2025
Recommended
The trader replied (on 08/04/2025)
Thank you very much for your encouraging review. Punctuality, cleanliness and efficiency are very important to us, as is the safety of our customers, hence recommending the use of a Carbon Monoxide alarm. Thank you also for highlighting the benefits of our reminder texts. As our customers have very busy lives, we feel it our obligation whenever possible, to remind customers that their appliance (be it an open fire or log burning stove) is due for a sweep.
Decommissioned chimney swept to clear any remaining debris.
Customer Service
Quality
Value
Arrived on time, very professional customer service in every way from knowledge and answering any queries to orderly paperwork and transparent pricing. The work was completed in exactly the same way as it was scheduled to be and with practically no mess at all as all necessary precautions were taken. Would definitely recommend to others having used this service before and will be continuing to do so in the future.
Customer in Greater London Posted on 23/03/2025 , work completed 22/03/2025
Recommended
The trader replied (on 02/04/2025)
Thank you so much for your kind words. The review platform is an indispensable tool for us not only to build on effective working practices but also to address any shortcomings. Our primary objective is the safety of our customers, keeping you safe and warm and a part of that service is offering impartial, sound advice but it is also important to us that we complete the work over and above the customers' expectations.
Great work
Customer Service
Quality
Value
2nd time I've used this business - excellent job. Reliable prompt and very tidy . Will definitely continue to use.
Customer in Surrey Posted on 20/11/2024 , work completed 31/10/2024
Recommended
The trader replied (on 24/11/2024)
Thank you for your kind words and repeat business. Our customers welfare is our first priority and ensuring the fireplace is left clean and tidy is an important part of our service.
Very Happy with service
Customer Service
Quality
Value
This is the second year Fraser has come to us. He is Friendly, Helpful, Knowledgeable, Reliable Will recommend Fraser to friends.
Customer in Surrey Posted on 02/10/2024 , work completed 02/10/2024
Recommended
The trader replied (on 06/10/2024)
Thank you for your kind words. Recommendations are the best compliment to receive.
Book early
Customer Service
Quality
Value
Had my bi annual chimney sweep recently and as usual Fraser did a great job. Always friendly, punctual and extremely tidy, plus , always happy to advise on any problems , if needed. Very busy , so best to book early
Customer in Surrey Posted on 26/09/2024 , work completed 09/09/2024
Recommended
The trader replied (on 28/09/2024)
Many thanks for your wonderful review and yes, booking in advance offers more choice of dates for an appointment.
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Mon–Fri: 9:00–17:00
Standard network rate.