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Trusted Traders

Chim Me Sweep Chim Me Build

Profile thumb which certificate of distinction winner may 2020 chimney magnet

5.0

234 Reviews

Opening Hours
Today - 07:00–18:00
  • Monday 07:00–18:00
  • Tuesday 07:00–18:00
  • Wednesday 07:00–18:00
  • Thursday 07:00–18:00
  • Friday 07:00–18:00
  • Saturday 10:00–16:00
  • Sunday 10:30–15:00

Organisations and Awards

May 2020

About

This is now our 14th year at £39 per chimney flue for an area day,
We are very proud to still be keeping customers SAFE and at a fair price.

Social distancing is an extension to our normal safety measures.
We check your carbon monoxide alarm is working and positioned correctly.
We carry out smoke test two to check your appliance is working safely.
We appreciate these difficult times, if you could be patient with us as the social distancing does affect the time it takes to do each job safely.
Please Stay Safe and Well.


A traditional chimney sweep that uses both old and new methods to clean and maintain your chimney, keeping you SAFE & warm

Established in 1981, Registered and trained with APICS
We also train sweeps and work closely with APICS.
Qualifications:
Tquk level 3
Hetas installer
Hetas sweep
Safety in the workplace.

Always looking to improve and offer a better customer experience.

What we do

  • Chimney Sweeps

  • Chimney builders, liners and specialists

  • Fireplace and stove installers

  • More Services

    • everything to do with chimneys is what we do
    • advice is free

Customer reviews

5.0
234 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Quality work
Customer Service
Quality
Value
Through and efficient service. Second time used this company. Gave lots of advice last year for correct and smoke free way of lighting fire. Excellent safety checks and advice, including the correct position for carbon monoxide detector. Advice also on invoice in pictorial form. Reinforce advice this visit. Would highly recommend this company. Feel very safe with this chimney sweeping company. Costs are very fair, in fact cheaper than sweep I used 5 years ago who did not give advice. Rate is cheaper if agree to have chimney swept when sweep working on sand day in area, rather than special visit. Arrived at correct time.
Customer in Surrey Posted on 18/08/2020 , work completed 11/08/2020
The trader replied (on 01/09/2020)
Thank you for such a helpful review, it helps us to keep our price fair with such an explanation from a customer. Stay Safe.
Good job
Customer Service
Quality
Value
First time used. Very pleased with work done and useful advice on chimney care. Will definitely use again.
Customer in Surrey Posted on 12/08/2020 , work completed 12/08/2020
The trader replied (on 13/08/2020)
It makes me feel good every time a new customer reviews me and I enjoy meeting a new customer and making sure that there chimney is safe. Stay Safe.
Excellent job
Customer Service
Quality
Value
Kids really enjoyed checking for the brush to come out of the chimney and watching Robert using his cleaning equipment.
Customer in Windsor and Maidenhead Posted on 11/08/2020 , work completed 11/08/2020
The trader replied (on 13/08/2020)
Hearing the children saying, "I can see the brush" still makes me smile, although you cannot see me smile for all the PPE, but it is still great to see them happy. Stay Safe.
Excellent service
Customer Service
Quality
Value
Very impressed with Robert, who was friendly, extremely knowledgeable about all things chimney related, and extremely professional. Would definitely recommend and use again. Thank you Robert!
Customer in Surrey Posted on 07/08/2020 , work completed 07/08/2020
The trader replied (on 13/08/2020)
I enjoy keeping my customers happy and safe in our current climate, this is easy as all my customers are thinking the same way. Stay Safe.
Satisfied customer
Customer Service
Quality
Value
Mr R Wallace came to do my chimney and he found a pigeon in the chimney, he got it out, he put the brushes up the chimney, he swept the chimney and all the feathers and soot came down. He left it all clean and tidy and I thought it was a brilliant job.
Customer, Surrey Posted on 03/08/2020 , work completed 27/07/2020
The trader replied (on 03/08/2020)
Always feels good to save a life, this time a pigeon, mostly I help to prevent carbon monoxide poisoning, by testing alarms and keeping chimneys clear and safe. Thank you for your review.
Friendly and efficient
Customer Service
Quality
Value
I've got awkward chimneys in my house to say the least as the previous owners removed old fireplaces and boxed in the flues without capping the top or cleaning the flues themselves. Rob was great from the initial viewing until the works completed as he advised me everything that was possible and the costs and repercussions associated with any works I intended to complete and lent me their industrial vacuum cleaner free of charge to clean as best I could before completing the works. Whilst completing the works, he also fitted my new TV aerial as that killed 2 birds with one stone for us. Absolutely brilliant, thoroughly recommend!
Customer in Surrey Posted on 21/07/2020 , work completed 20/07/2020
The trader replied (on 11/08/2020)
We always try to advise and help customers to keep costs reasonable, it is satisfiey when a customer appreciates our efforts to help, it also makes us feel good to be helpful. Thank you
Very highly recommended!
Customer Service
Quality
Value
Rob has been sweeping our chimney for over 10 years now and I don't think has put the price up once! He is very reliable, very quick and very professional - I have no hesitation in recommending him. This year Rob worked with extra PPE and safely measures which he took time to phone me about before visiting.
Customer in Surrey Posted on 06/07/2020 , work completed 09/06/2020
Great service!
Customer Service
Quality
Value
A true professional who puts his heart into the job, and has the kindest personality. We can highly recommend his service!
Customer in Surrey Posted on 04/07/2020 , work completed 03/07/2020
The trader replied (on 18/07/2020)
It is a privilege to help and keep my customers safe in the current environment and also making sure there chimney is safe for the whole family. Thank you
Perfect chimney sweep at a very reasonable price
Chimney sweep Robert is friendly, professional (Covid ppe worn) and very knowledgeable about everything there is to know about fires, chimneys and advised me on how to change my fireplace surround . He cleans both our chimneys and has done since we moved into the area 5 years ago. Highly recommend - very reasonably priced also.
Customer in Surrey Posted on 24/06/2020 (Reviewer did not use service)
The trader replied (on 03/07/2020)
Thank you, PPE and distancing is just an extension of checking your appliance is safe and you have a working carbon monoxide detector, keeping customers safe is the most important thing in today's world keep safe and well
Fab service
Customer Service
Quality
Value
Very impressed with Chimney sweep Robert who was friendly, professional (Covid ppe worn)and very knowledgable about everything there is to know about fires, chimneys and different options to help me choose new fire. Only had existing chimney swept but due for installation next year and would definitely recommend. Thanks again Robert.
Customer in Surrey Posted on 14/06/2020 , work completed 08/06/2020
The trader replied (on 19/06/2020)
Thank you very much for taking the time to give me such a helpful and positive review. Always good to support and advise customers on safety and the choices available for more environmentally friendly appliances, DEFRA exempt stoves for example.