Endorsed by Which?

EA Mobility

4.9

164 Reviews

Opening Hours
Today -
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

EA Mobility is a family-run specialist in accessible bathrooms for older and disabled people, with over 20 years' experience and Which? Trusted Trader status for eight years running. We design and install wet rooms, walk-in showers, walk-in baths and accessible kitchens, complete with smart toilets and any extra adaptations your home needs, managing each project from design to building work.

Every customer has different access needs, so each installation is designed around the person using it, with discretion, fast turnaround and quality materials. Our installers, surveyors and project managers are fully trained, directly employed and DBS-checked. We're approved by the Trading Standards Approved Code, Which? Trusted Traders and Safe Local Trades and Services, and proud partners of Parkinson's UK and the MS Society.

We cover all of the UK. Qualifying customers pay 0% VAT. Call FREEPHONE 0800 955 8810 or visit eamobility.com for a free home visit or a free brochure by post.

What we do

  • Bathroom fitters

    • Accessible bathrooms and showers
    • Wet rooms
    • Bathroom design services
    • Bathroom refurbishment
    • Bathroom suppliers
  • Disability and mobility

  • More Services

    • walk in baths
    • walk in showers
    • level access showers

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
164 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Great job
Customer Service
Quality
Value
EA are a very good company, very professional from start to finish. They were quoted a price at first visit which we were happy with Had a new wet room floor installed. The fitter Adam was such a nice guy, nothing was too much trouble. The finished job was great, we are so happy. I would recommend them to anyone.
Customer in West Yorkshire Posted on 10/03/2026 , work completed 07/03/2026
The trader replied (on 13/05/2026)
Thank you so much for your kind words! We're delighted to hear you're happy with your new wet room floor. Adam is a great member of our team and it's wonderful to hear he made the whole process so smooth and trouble-free. We hope you enjoy it for many years to come!
The cleanest tradesman we have ever had.
Customer Service
Quality
Value
LAWSON was our fitter. What a nice man. He is the cleanest,and most considerate trades person we have ever had. He arrived on time this Monday having travelled 4hrs from S/Wales and finished today Wednes He worked all the time, never stopped for lunch and very rarely accepted drinks. When ever we met in the hallway he always allowed me to pass and was very polite. He used the garage for all the parts and even put a ground sheet down when sawing on the drive way to catch the sawdust. He left everything as clean when he left as when he started. He assisted me as to where grab handles and poles should go and explained why. Nothing was to much trouble. We say a big thank you to him.
Customer in Devon Posted on 04/03/2026 , work completed 04/03/2026
The trader replied (on 13/05/2026)
Thank you so much for this wonderful review — what a lovely thing to say! Lawson truly embodies everything we stand for at EA Mobility and we couldn't be prouder to have him on our team. We will absolutely pass on your kind words to him. It's also great to hear the grab handle and pole placement advice was helpful — getting those details right makes such a difference. We hope you enjoy your new installation for many years to come!
Professional Service and Excellent Workmanship
Customer Service
Quality
Value
Phil was our fitter and he did a great job. Turned up on time every day, he never seemed to stop even for lunch and cleaned up everything before he left. We were kept informed all through the job and every stage was explained to us. We are very pleased with the result, it is just what we required.
Customer in Cambridgeshire Posted on 16/02/2026 , work completed 13/02/2026
The trader replied (on 23/02/2026)
We really appreciate you taking the time to share this! It’s wonderful to hear that Phil took such good care of your home—we pride ourselves on leaving things spotless. We’re so glad the project met your requirements perfectly. Thanks for choosing us!
Excellent work
Customer Service
Quality
Value
A new shower installed on time and on budget. Auris who installed it was fantastic. AE Mobility kept me nformed through all stages and made it quite clear what was going to happen and what to expect. A great job done. I would recommend AE Mobility to anyone
Customer in Peterborough Posted on 15/12/2025 , work completed 11/12/2025
The trader replied (on 23/01/2026)
Thank you for your recommendation! We are delighted to hear the project ran on time and within budget. We pride ourselves on clear communication, so it is wonderful to know you felt well-informed throughout the process. We will make sure to pass your fantastic feedback on to Auris—he will be thrilled. Best wishes from the EA Mobility team.
High quality work
Customer Service
Quality
Value
We chose EA Mobility due to their accredited status with Which and the fact they were prepared to take on a complex project in an old house for an elderly lady. Andy the installer proved himself to be diligent, skillful and extremely hardworking. His ability to overcome challenges and problems, and to deliver a high quality end result was very impressive. The project took longer than planned but Andy was prepared to go the extra mile until completion. Although initially resistant to the project, an elderly lady is now very happy and feeling very safe with her new walk in shower. The whole process from start to finish was handled very professionally and we would have no hesitation in recommending EA Mobility.
Customer in Hertfordshire Posted on 09/12/2025 , work completed 17/11/2025
The trader replied (on 23/01/2026)
Thank you for trusting us with this complex project. We are thrilled to hear that Andy’s diligence and problem-solving ensured a high-quality finish, even with the challenges of an older property. Most importantly, it is wonderful to know the new shower has brought safety and happiness to the user. We will make sure to pass your kind words on to Andy!
Installation of walk in shower
All interactions with EA Mobility were very courteous and professional. Sales person made it very clear that he was not going to try and sell us a "package but instead only those components that met our unique requirements. Cost and time involved would thereby both be optimised. It was made clear that the installers were very experienced and all their work would be covered by EA's insurance. Installers went to great lengths to minimise any mess and went to great lengths to tidy and clean up after they had finished for the day. End result met / exceeded my expectations.
Customer in Central Bedfordshire Posted on 04/12/2025 (Reviewer did not use service)
The trader replied (on 23/01/2026)
Thank you for such wonderful feedback. We are really pleased that you appreciated our honest, bespoke approach to the design process—we always aim to provide exactly what you need rather than a 'standard package.' It is also great to hear that the installation team treated your home with respect and kept everything tidy. We are delighted that the final result has exceeded your expectations!
Considerably more difficult than expected, but magnificent.
Customer Service
Quality
Value
We have just moved house and the first thing we needed done was a new wet room within what was a dining room previously and was to become a ground floor bedroom, including sealing up the old access which could not be used by a wheelchair and opening up a new access point which involved a load bearing wall. The initial survey did not reveal quite how difficult this process would prove to be. To give EA their credit, the team stuck to their review pricing and we agreed to go ahead. All persons involved, from contact with the HQ staff to the project manager and the several skilled tradesmen involved on site were dedicated and knowledgeable but we have to give particular praise to Paul Barratt, who performed the great majority of the work; work that would have disheartened a lesser man, but not Paul. He is a multi-skilled expert and produced inspired answers to some thorny problems. The end result, although it took considerably longer than originally thought, was a magnificent testament to Paul's ability and EAs workforce.
Customer in North East Lincolnshire Posted on 20/11/2025 , work completed 17/11/2025
The trader replied (on 23/01/2026)
Thank you for this wonderful feedback. We are proud that we honoured our original price despite the unforeseen structural challenges found on-site. Paul is a true asset to our team, and we will make sure he receives your glowing praise for his problem-solving and hard work. We are delighted that the final result is exactly what you hoped for!
Walk in shower installation
Customer Service
Quality
Value
I can’t praise this company high enough. From Michael, the salesman, who talked through the various options, recognised my dads needs, provided samples of materials to be used, was polite, and efficient - all without being pushy! The office staff were great too. Always dealt with any queries promptly. Materials arrived on site at agreed time. Chris, the installer, so polite and worked quietly and efficiently. He asked if it was okay to turn the water off, what time to arrive in the morning and was aware of our needs whilst he was there. He was a very clean and tidy worker. Rubbish removal was done on time once Chris has finished. More companies should follow this company’s example of how to provide excellent service and experience. Thank you to all at EA Mobility.
Customer in Kent Posted on 08/11/2025 , work completed 05/11/2025
The trader replied (on 11/11/2025)
Thank you so much for your wonderful feedback. We’re delighted your dad’s new walk-in shower and the whole experience met your expectations. Michael, Chris, and our office team will be thrilled to read your comments. We take great pride in providing a smooth, respectful, and professional service from start to finish — your kind words mean a lot to us all.
A job well done
Customer Service
Quality
Value
Thank you for my walk in shower. It fully meets my needs and expectations. Plus it is visually beautiful. I have every admiration for the installer who worked alone, hope I served enough cuppas for him! Don't know he did it in 2 days, he has my full respect.
Which? Trusted Traders Consumer Posted on 30/10/2025 , work completed 15/10/2025
The trader replied (on 11/11/2025)
Thank you so much for your lovely feedback! We’re delighted that your new walk-in shower meets your needs and that you’re so pleased with the result. Our installer will be thrilled to hear your kind words (and he certainly enjoyed the cuppas!). We truly appreciate your recommendation.
1975 ensuite conversion
Customer Service
Quality
Value
Very impressed from the start, converted a dated ensuite to a wet room. Trader came to my property and showed me what I could do and gave me the cost at the same time. Impressed with the service, within a week the surveyor had attended and company confirmed work could be started. Work took two weeks, parts arrived before work started. Worked clean and professionally.Impressed with the quality of the bathroom. Can't praise the fitter enough.
Which? Trusted Traders Consumer Posted on 13/10/2025 , work completed 10/10/2025
The trader replied (on 22/10/2025)
Thank you so much for your kind words and for taking the time to share your experience. We’re delighted to hear you’re so pleased with your new wet room and the quality of the work. Our team takes great pride in delivering a professional, seamless service from the first visit through to completion, so it’s wonderful to know that came across. We’ll be sure to pass your compliments on to your fitter and the rest of the installation team — they’ll really appreciate it. Enjoy your new bathroom, and thank you again for choosing EA Mobility.