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Heat Electric Northwest Limited

4.9

99 Reviews

Opening Hours
Today -
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

HeatElectric is the UK’s freshest, most switched-on and forward-thinking heating company.

With more than a decade working to keep families comfortable using the industry’s most advanced heating systems, and expert understanding of the world’s energy challenges – HeatElectric is 100% focused on keeping our customers warm long term.

We provide the complete home energy solution: solar, energy storage, smart heating and hot water.

We're proud to be a Which Trusted Trader.

What we do

  • Heating contractors

  • Boiler, central heating and gas engineers

    • Radiators and central heating
  • Renewable energy

    • Battery storage
    • Solar panels
  • More Services

    • electric heating systems
    • electric radiators
    • hot water heating

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
99 reviews
Customer Service
5.0
Quality
5.0
Value
4.8
Sort by
Great service!
Customer Service
Quality
Value
I had 2 old storage heaters replaced recently. Doing this did cost me more than I had anticipated and with it being the summer, it's too soon to tell how efficient these new heaters will be. However, they look great, thermostatic controls, easy to use control panel and programming etc. I have no doubts that these heaters will give me more control to provide heat when I want it instead of the old heaters making heat overnight for 7 hours then giving out throughout the day. Difficult to make efficient use of the old system to provide heat for the next day. So I look forward to the winter, and feeling the difference with these new heaters - hopefully with a more comfortable heat and with cheaper bills! The service given was top notch from the start. Emily was great, friendly, and helpful. David visited to size the project and give me a quote. He was quite the gentleman and professional. I knew I was in good hands with these guys. The boys on the day did a perfect job, cleaned up after themselves, very professional and nice to talk to. Thanks to you all for your service!
Customer in Greater Manchester Posted on 08/07/2019 , work completed 25/06/2019
The trader replied (on 07/02/2020)
Thank you for taking the time to review North West Heating Solutions. It's so nice to hear that you were pleased with the service you received, I will pass your kind comments onto the team. Warm Regards, NWHS Team
Prompt & professional.
Customer Service
Quality
Value
They did do a good job & for the agreed price. Everyone I interacted with was friendly & helpful. They were timely & everything went as planned. I'm not sure of value as I need to wait till winter to use the heating. They were expensive but if they work well & don't cost a lot to run, then maybe it will be worth it.
Ian, Lancashire Posted on 21/06/2019 , work completed 21/06/2019
The trader replied (on 07/02/2020)
Thank you for taking the time to review North West Heating Solutions. I will pass your comments onto our team. Warm Regards, NWHS Team
Professional work
Customer Service
Quality
Value
Very pleased with North West Heating Solutions. I had three heater's installed replacing the old storage heaters. The engineer's were professional at their work carried out and cleaned up after they had finished. I have not had them on yet with it being the middle of summer but I can control how I use my heating.
Nicola, Merseyside Posted on 14/06/2019 , work completed 14/06/2019
The trader replied (on 07/02/2020)
Thank you for taking the time to review the service from North West Heating Solutions. We are glad you are happy with the service you received. Warm Regards, North West Heating Solutions Team.
Excellent service
Customer Service
Quality
Value
We had 7 radiators installed. The process was clean, quiet and painless. We found the guys who came to put them in to be prompt, friendly and efficient. They were keen to show us the settings and how to use them. The whole package is pretty pricey, but we hope that the combination of cheaper electricity and the long guarantee will be good value for money in the long term. No hesitation in recommending North West Heating Solutions to you.
Customer in Lancashire Posted on 30/05/2019 , work completed 23/05/2019
The trader replied (on 31/05/2019)
Thank you for taking the time to review North West Heating Solutions. We are delighted that you are happy with the service you received. Warm Regards, North West Heating Solutions Team
Prompt and professional.
Customer Service
Quality
Value
First impressions were good. Communication was always friendly and courteous. All work was carried out well. A discount was given for a quick order.
Laurence, Cheshire Posted on 24/05/2019 , work completed 24/05/2019
The trader replied (on 07/02/2020)
Dear Laurence, Thank you for reviewing North West Heating Solutions. I'm glad you are happy with the service that you received. Warm Regards, North West Heating Solutions Team
My review
Customer Service
Quality
Value
A simple job installing heater in a new conservatory. Sales discussion was very informative but not pushy. Ordering was easy and installation team very tidy, quick and helpful.
Paul, Cheshire Posted on 03/05/2019 , work completed 03/05/2019
The trader replied (on 31/05/2019)
Hi Paul, Thank you for taking the time to review North West Heating Solutions. We will pass your comments onto our team. Warm Regards, North West Heating Solutions Team
Good job
Customer Service
Quality
Value
Helpful fitters very respectful of my home and myself.
Beryl, Cheshire Posted on 05/03/2019 , work completed 05/03/2019
The trader replied (on 31/05/2019)
Hi Beryl, Thank you for taking the time to review North West Heating Solutions. We're pleased you are happy with the service your received, I will pass your comments onto our fitters. Warm Regards, North West Heating Solutions Team
Professional
Customer Service
Quality
Value
⭐⭐⭐⭐⭐ I had my new heating system installed yesterday. These were to replace outdated storage heaters in the living and kitchen area and panel radiators in the 2 bedrooms. From start to finish, the process was very professional from the moment David came to my apartment, to ordering, to speaking to Emily if needed to the installment. The guys who fitted the heating system were very professional but also very funny. They explained everything to me and then showed me how to use the app which was set up there and then. It only took the guys a couple of hours to install. I was given an information booklet for the app if I have any problems. I would highly recommend North West Heating Solutions to anyone to replace there heating system.
Customer in Greater Manchester Posted on 27/02/2019 , work completed 26/02/2019
The trader replied (on 31/05/2019)
Thank you for taking the time to review North West Heating Solutions. I will pass your comments onto our team. Warm Regards, North West Heating Solutions
My review
Customer Service
Quality
Value
The work was done to the agree schedule. The men were very clean in their work. Very helpful, very understanding and patient with me as an elderly lady. I am very pleased with the work that has been done.
Dorothy Margaret, Lancashire Posted on 06/12/2018 , work completed 06/12/2018
Excellent service
Customer Service
Quality
Value
From the initial enquiry through to completion of the work, I was very impressed with the customer care and professionalism shown by everyone at the firm. Nothing was too much trouble and the work was carried out to a high standard. The heaters are easy to use and cost efficient. They have made a big difference to how warm the house is. Highly recommended.
Customer in Cumbria Posted on 20/11/2018 , work completed 09/11/2018
The trader replied (on 30/11/2018)
Thank you for taking the time to review the service you received from North West Heating Solutions and the kind words about your experience are really appreciated by our team. Thanks again from the whole team at North West Heating Solutions