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Heat Electric Northwest Limited

4.9

96 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

HeatElectric is the UK’s freshest, most switched-on and forward-thinking heating company.

With more than a decade working to keep families comfortable using the industry’s most advanced heating systems, and expert understanding of the world’s energy challenges – HeatElectric is 100% focused on keeping our customers warm long term.

We provide the complete home energy solution: solar, energy storage, smart heating and hot water.

We're proud to be a Which Trusted Trader.

What we do

  • Heating contractors

  • Boiler, central heating and gas engineers

    • Radiators and central heating
  • Renewable energy

    • Battery storage
    • Solar panels
  • More Services

    • electric heating systems
    • electric radiators
    • hot water heating

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
96 reviews
Customer Service
5.0
Quality
5.0
Value
4.8
Sort by
Efficient, complete service
Customer Service
Quality
Value
A complete heating system was very efficiently installed in one morning. The two fitters who attended were pleasant, and clean in their work. They gave good information and answered questions. I would not hesitate to recommend highly both the system and those who fitted it.
Nigel Raymond, Lancashire Posted on 02/10/2018 , work completed 02/10/2018
The trader replied (on 30/11/2018)
Dear Nigel, Thank you for your feedback on the installation of your electric heating system from North West Heating Solutions. I will pass your comments to the whole team. Thank you again for your business from all the team here at North West Heating Solutions.
Very prompt and professional.
Customer Service
Quality
Value
Steve and John were very friendly and efficient, nothing was too much trouble. I would highly recommend (North West Heating Solutions). The job was so neat & tidy we are very pleased with the radiators. I need to mention Dave who took our order and Emily the receptionist...lovely!!.
Julie Marie, Lancashire Posted on 01/10/2018 , work completed 01/10/2018
The trader replied (on 18/10/2018)
Hi Julia, Thank you for taking the time to review the service you received from North West Heating Solutions installing your Elkatherm Electric Heating System. I will make sure I pass your comments on to all of the team. Warm Regards, North West Heating Solutions
Satisfied Customer
Customer Service
Quality
Value
Very pleased with the work done when I had my storage heaters removed and replaced with modern, efficient electric radiators. From having a survey done to them being installed, everything went smoothly. I am not exactly local to this business but they went out of their way to do this work for me. Installers worked quickly and they were very pleasant and friendly and left everywhere tidy and clean. I needed an instruction sheet for the immersion timer that they installed and when i 'phoned the office I was told it would go in the post that day. I received it early next morning! Would recommend these people without hesitation.
Sheila Posted on 22/08/2018 , work completed 22/08/2018
The trader replied (on 15/09/2018)
Dear Sheila, I'm really pleased you are happy with the service from North West Heating Solutions in replacing your old Night Storage Heaters. Thank you very much for taking the time to leave a review about us. Enjoy your new Electric Radiators. Warm Regards, North West Heating Solutions
Very efficient
Customer Service
Quality
Value
From enquiry through to installation, the company could not be nicer to deal with. Very efficient installation and cleaned up after themselves really well. Led me through the instructions with the offer of help over the telephone in the future if required. Not tried the heaters yet as it's still summer, but I expect them to be effective.
Paul J Posted on 21/08/2018 , work completed 21/08/2018
The trader replied (on 15/09/2018)
Hi Paul, Thank you for leaving your review of the service you received from North West Heating Solutions installing your electric heating and hope you enjoy your new electric radiators in the coming winter season. Warm Regards, North West Heating Solutions Team.
Prompt & professional.
Customer Service
Quality
Value
Removing the old storage heaters and replacing with new ones. Very clean and tidy in the work carried out. Nothing was a problem for them. Instructions on how to work the new heaters & digital water heater was brilliant. Would not hesitate in using them again. Very impressed.
Wynne, Gwynedd Posted on 16/08/2018 , work completed 16/08/2018
The trader replied (on 15/09/2018)
Hi Wynne, Thank you for taking the time to leave a review about the service you received replacing your old night storage heating system. We're glad you are happy and hope you enjoy comfortable controllable electric heating this winter. Warm Regards, North West Heating Solutions Team
Impressed from start to finish
Customer Service
Quality
Value
So glad we decided to go with North West Heating Solutions. From the first call, to the quote and installation, the whole process was seamless. I would not hesitate the highest of recommendations. The whole house is now complete and very stylish. Love the finish.
Penny, Lancashire Posted on 02/08/2018 , work completed 02/08/2018
The trader replied (on 08/08/2018)
Dear Penny, Thank you for taking the time to review North West Heating Solutions and the service you received. We are pleased you like the look of your new electric radiators. Warm Regards, North West Heating Solutions Team
Very professional
Customer Service
Quality
Value
Installed electric heater - very professional - from the first interview they have been prompt and tidy with everything - good to trade with pleasant people.
John, Shropshire Posted on 27/07/2018 , work completed 27/07/2018
The trader replied (on 15/09/2018)
Dear John, Thank you for taking the time to review the service from North West Heating Solutions supplying and installing your electric heater. Warm Regards, North West Heating Solutions Team
Very professional
Customer Service
Quality
Value
5 New radiators fitted & old storage heaters removed. Work carried out as promised on the day. Both workers were very professional. They did all work to the agreed costs. All was explained about the usage of the new radiators when work was finished, my house was left clean & tidy.
George, Lancashire Posted on 20/07/2018 , work completed 20/07/2018
The trader replied (on 08/08/2018)
Dear George, Thank you for reviewing your experience of replacement of old economy 7 night storage heaters with North West Heating Solutions. We hope you enjoy your new more controllable electric heating system. Warm Regards, North West Heating Solutions Team
Great service from start to finish , I have no hesitation in recommending this company
Customer Service
Quality
Value
We had new electric heating system installed and from the initial contact through to the fitting , this company were helpful, friendly, efficient and professional at all times. The installation was carried out with minimal disruption , the boys working , quickly, cleanly and tidily ... The new system was explained thoroughly , with plenty of guidance of how get the best from the controls . We also were happy that should we need any advice in the future we get to speak to the same people who installed the system. Highly recommend ...its five stars from me !
Andrea Richardson Posted on 06/07/2018 , work completed 06/07/2018
The trader replied (on 08/08/2018)
Dear Andrea, Thank you for taking the time to review the service you received from North West Heating Solutions. We're glad you liked the service received installing your modern electric radiators and explaining the controls. Warm Regards, North West Heating Solutions Team
Excellent & friendly service
Customer Service
Quality
Value
The group who installed my radiators were friendly, efficient & very professional. I am very pleased with the work & service I have received from this company. Would definitely recommend.
Olivia, Lancashire Posted on 04/07/2018 , work completed 04/07/2018
The trader replied (on 08/08/2018)
Dear Olivia, Thank you for your feedback and for taking the time to let us know what you think. We are delighted you are happy with the service provided by North West Heating Solutions in installing your electric heating system. Warm Regards, North West Heating Solutions