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Heat Electric Northwest Limited

4.9

103 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

HeatElectric is the UK’s freshest, most switched-on and forward-thinking heating company.

With more than a decade working to keep families comfortable using the industry’s most advanced heating systems, and expert understanding of the world’s energy challenges – HeatElectric is 100% focused on keeping our customers warm long term.

We provide the complete home energy solution: solar, energy storage, smart heating and hot water.

We're proud to be a Which Trusted Trader.

What we do

  • Heating contractors

  • Boiler, central heating and gas engineers

    • Radiators and central heating
  • Renewable energy

    • Battery storage
    • Solar panels
  • More Services

    • electric heating systems
    • electric radiators
    • hot water heating

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
103 reviews
Customer Service
5.0
Quality
5.0
Value
4.8
Sort by
Good job
Customer Service
Quality
Value
Helpful fitters very respectful of my home and myself.
Beryl, Cheshire Posted on 05/03/2019 , work completed 05/03/2019
The trader replied (on 31/05/2019)
Hi Beryl, Thank you for taking the time to review North West Heating Solutions. We're pleased you are happy with the service your received, I will pass your comments onto our fitters. Warm Regards, North West Heating Solutions Team
Professional
Customer Service
Quality
Value
⭐⭐⭐⭐⭐ I had my new heating system installed yesterday. These were to replace outdated storage heaters in the living and kitchen area and panel radiators in the 2 bedrooms. From start to finish, the process was very professional from the moment David came to my apartment, to ordering, to speaking to Emily if needed to the installment. The guys who fitted the heating system were very professional but also very funny. They explained everything to me and then showed me how to use the app which was set up there and then. It only took the guys a couple of hours to install. I was given an information booklet for the app if I have any problems. I would highly recommend North West Heating Solutions to anyone to replace there heating system.
Customer in Greater Manchester Posted on 27/02/2019 , work completed 26/02/2019
The trader replied (on 31/05/2019)
Thank you for taking the time to review North West Heating Solutions. I will pass your comments onto our team. Warm Regards, North West Heating Solutions
My review
Customer Service
Quality
Value
The work was done to the agree schedule. The men were very clean in their work. Very helpful, very understanding and patient with me as an elderly lady. I am very pleased with the work that has been done.
Dorothy Margaret, Lancashire Posted on 06/12/2018 , work completed 06/12/2018
Excellent service
Customer Service
Quality
Value
From the initial enquiry through to completion of the work, I was very impressed with the customer care and professionalism shown by everyone at the firm. Nothing was too much trouble and the work was carried out to a high standard. The heaters are easy to use and cost efficient. They have made a big difference to how warm the house is. Highly recommended.
Customer in Cumbria Posted on 20/11/2018 , work completed 09/11/2018
The trader replied (on 30/11/2018)
Thank you for taking the time to review the service you received from North West Heating Solutions and the kind words about your experience are really appreciated by our team. Thanks again from the whole team at North West Heating Solutions
Brilliant
Customer Service
Quality
Value
The two lads that installed the heaters were brilliant, clean, tidy. Never stopped working. Very helpful, heating is great.
Norman, Merseyside Posted on 13/11/2018 , work completed 13/11/2018
Professional and Efficient
Customer Service
Quality
Value
The above company installed five storage heaters and removed three wall heaters. The work was done at an agreed cost and date. The two installers were efficient and professional They left no mess and installed the heaters without any fuss. How to operate the heaters was a little rushed but some written info was provided.
Pam, Lancashire Posted on 13/11/2018 , work completed 13/11/2018
Efficient, complete service
Customer Service
Quality
Value
A complete heating system was very efficiently installed in one morning. The two fitters who attended were pleasant, and clean in their work. They gave good information and answered questions. I would not hesitate to recommend highly both the system and those who fitted it.
Nigel Raymond, Lancashire Posted on 02/10/2018 , work completed 02/10/2018
The trader replied (on 30/11/2018)
Dear Nigel, Thank you for your feedback on the installation of your electric heating system from North West Heating Solutions. I will pass your comments to the whole team. Thank you again for your business from all the team here at North West Heating Solutions.
Very professional
Customer Service
Quality
Value
Had old storage heaters removed and replaced with new ones, from initial quote to installation, was kept informed every step of the way. The two guys who turned up to do the work were very professional, left the house as it was found, before leaving demonstrated how the heaters worked. Very impressed.
Richard, Lancashire Posted on 02/10/2018 , work completed 02/10/2018
The trader replied (on 30/11/2018)
Hi Richard, Thank you for taking the time to review the service you received from North West Heating Solutions Replacing your Night Storage Heating for our ELKAtherm electric radiators. We hope you can now enjoy comfy cosy heat. Many Thanks again from all the team at North West Heating Solutions
Very prompt and professional.
Customer Service
Quality
Value
Steve and John were very friendly and efficient, nothing was too much trouble. I would highly recommend (North West Heating Solutions). The job was so neat & tidy we are very pleased with the radiators. I need to mention Dave who took our order and Emily the receptionist...lovely!!.
Julie Marie, Lancashire Posted on 01/10/2018 , work completed 01/10/2018
The trader replied (on 18/10/2018)
Hi Julia, Thank you for taking the time to review the service you received from North West Heating Solutions installing your Elkatherm Electric Heating System. I will make sure I pass your comments on to all of the team. Warm Regards, North West Heating Solutions
Satisfied Customer
Customer Service
Quality
Value
Very pleased with the work done when I had my storage heaters removed and replaced with modern, efficient electric radiators. From having a survey done to them being installed, everything went smoothly. I am not exactly local to this business but they went out of their way to do this work for me. Installers worked quickly and they were very pleasant and friendly and left everywhere tidy and clean. I needed an instruction sheet for the immersion timer that they installed and when i 'phoned the office I was told it would go in the post that day. I received it early next morning! Would recommend these people without hesitation.
Sheila Posted on 22/08/2018 , work completed 22/08/2018
The trader replied (on 15/09/2018)
Dear Sheila, I'm really pleased you are happy with the service from North West Heating Solutions in replacing your old Night Storage Heaters. Thank you very much for taking the time to leave a review about us. Enjoy your new Electric Radiators. Warm Regards, North West Heating Solutions