Endorsed by Which?

Heat Electric Northwest Limited

4.9

106 Reviews

Opening Hours
Today -
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

HeatElectric is the UK’s freshest, most switched-on and forward-thinking heating company.

With more than a decade working to keep families comfortable using the industry’s most advanced heating systems, and expert understanding of the world’s energy challenges – HeatElectric is 100% focused on keeping our customers warm long term.

We provide the complete home energy solution: solar, energy storage, smart heating and hot water.

We're proud to be a Which Trusted Trader.

What we do

  • Heating contractors

  • Boiler, central heating and gas engineers

    • Radiators and central heating
  • Renewable energy

    • Battery storage
    • Solar panels
  • More Services

    • electric heating systems
    • electric radiators
    • hot water heating

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
106 reviews
Customer Service
5.0
Quality
5.0
Value
4.8
Sort by
Prompt & professional.
Customer Service
Quality
Value
Removing the old storage heaters and replacing with new ones. Very clean and tidy in the work carried out. Nothing was a problem for them. Instructions on how to work the new heaters & digital water heater was brilliant. Would not hesitate in using them again. Very impressed.
Wynne, Gwynedd Posted on 16/08/2018 , work completed 16/08/2018
The trader replied (on 15/09/2018)
Hi Wynne, Thank you for taking the time to leave a review about the service you received replacing your old night storage heating system. We're glad you are happy and hope you enjoy comfortable controllable electric heating this winter. Warm Regards, North West Heating Solutions Team
Impressed from start to finish
Customer Service
Quality
Value
So glad we decided to go with North West Heating Solutions. From the first call, to the quote and installation, the whole process was seamless. I would not hesitate the highest of recommendations. The whole house is now complete and very stylish. Love the finish.
Penny, Lancashire Posted on 02/08/2018 , work completed 02/08/2018
The trader replied (on 08/08/2018)
Dear Penny, Thank you for taking the time to review North West Heating Solutions and the service you received. We are pleased you like the look of your new electric radiators. Warm Regards, North West Heating Solutions Team
Very professional
Customer Service
Quality
Value
Installed electric heater - very professional - from the first interview they have been prompt and tidy with everything - good to trade with pleasant people.
John, Shropshire Posted on 27/07/2018 , work completed 27/07/2018
The trader replied (on 15/09/2018)
Dear John, Thank you for taking the time to review the service from North West Heating Solutions supplying and installing your electric heater. Warm Regards, North West Heating Solutions Team
Very professional
Customer Service
Quality
Value
5 New radiators fitted & old storage heaters removed. Work carried out as promised on the day. Both workers were very professional. They did all work to the agreed costs. All was explained about the usage of the new radiators when work was finished, my house was left clean & tidy.
George, Lancashire Posted on 20/07/2018 , work completed 20/07/2018
The trader replied (on 08/08/2018)
Dear George, Thank you for reviewing your experience of replacement of old economy 7 night storage heaters with North West Heating Solutions. We hope you enjoy your new more controllable electric heating system. Warm Regards, North West Heating Solutions Team
Great service from start to finish , I have no hesitation in recommending this company
Customer Service
Quality
Value
We had new electric heating system installed and from the initial contact through to the fitting , this company were helpful, friendly, efficient and professional at all times. The installation was carried out with minimal disruption , the boys working , quickly, cleanly and tidily ... The new system was explained thoroughly , with plenty of guidance of how get the best from the controls . We also were happy that should we need any advice in the future we get to speak to the same people who installed the system. Highly recommend ...its five stars from me !
Andrea Richardson Posted on 06/07/2018 , work completed 06/07/2018
The trader replied (on 08/08/2018)
Dear Andrea, Thank you for taking the time to review the service you received from North West Heating Solutions. We're glad you liked the service received installing your modern electric radiators and explaining the controls. Warm Regards, North West Heating Solutions Team
Excellent & friendly service
Customer Service
Quality
Value
The group who installed my radiators were friendly, efficient & very professional. I am very pleased with the work & service I have received from this company. Would definitely recommend.
Olivia, Lancashire Posted on 04/07/2018 , work completed 04/07/2018
The trader replied (on 08/08/2018)
Dear Olivia, Thank you for your feedback and for taking the time to let us know what you think. We are delighted you are happy with the service provided by North West Heating Solutions in installing your electric heating system. Warm Regards, North West Heating Solutions
Recommended
Customer Service
Quality
Value
Well organised polite efficient Carried out the installation and left --job done
Holt, . Posted on 14/06/2018 , work completed 14/06/2018
The trader replied (on 15/06/2018)
Many thanks for taking the time to review the service you received from North West Heating Solutions installing your new electric heating. Warm Regards from the Team at North West Heating Solutions.
Satisfied client
Customer Service
Quality
Value
3 Electric radiators fitted to existing wiring.
John Bate, . Posted on 14/06/2018 , work completed 14/06/2018
The trader replied (on 15/06/2018)
Dear John, Thank you for your feedback. Glad you are happy with the service received from North West Heating Solutions. Warm Regards from the team at North West Heating Solutions.
My review
Customer Service
Quality
Value
Very good service.
Peter, Merseyside Posted on 23/04/2018 , work completed 23/04/2018
The trader replied (on 15/06/2018)
Dear Peter, Thank you for taking the time to review the service you received from North West Heating Solutions fitting your new electric heating. Warm Regards from the team at North West Heating Solutions.
Superb job
Customer Service
Quality
Value
From the first phone call through installation and resolving my queries afterwards, everyone at North West Heating Solutions were professional, courteous and extremely helpful every step of the way. The installation was quick and clean and the engineer was very respectful. On-going communication was excellent. Great job. Thank you!
Carla, Willenhall Posted on 21/04/2018 , work completed 21/04/2018
The trader replied (on 15/06/2018)
Dear Carla, We are thrilled you were happy with the service from the team at North West Heating Solutions. Thank you again for choosing us to update your electric heating system with our modern slimline electric radiators. Warm Regards from the team at North West Heating Solutions.
Quick, neat, polite & efficient.
Customer Service
Quality
Value
Would definitely use again.
David, Shropshire Posted on 16/04/2018 , work completed 16/04/2018
The trader replied (on 15/06/2018)
Hi David, Thank you for taking the time to review the service you received for installation of electric heating from North West Heating Solutions. Warm Regards from the team at North West Heating Solutions.
Excellent service
Customer Service
Quality
Value
Lovely radiators fitted by a very friendly, efficient fitter. House cleaned, no sign that work had taken place.
Maureen, Merseyside Posted on 01/04/2018 , work completed 01/04/2018
The trader replied (on 15/06/2018)
Dear Maureen, We are really pleased you like our energy efficient electric heating and were pleased with the service from North West Heating Solutions. Warm Regards from the team at North West Heating Solutions.
Very professional
Customer Service
Quality
Value
From initial phone call very good. On time for quote. Patient while making my mind up. On time very professional. When on job, no mess. Done in a day. Very pleased.
Craig, Merseyside Posted on 05/02/2018 , work completed 05/02/2018
The trader replied (on 08/03/2018)
Dear Craig, Thank you for taking the time to review the service you had from North West Heating Solutions. We're pleased that you were happy with the service you received. We hope you enjoy your new heating system. Warm Regards from the team at North West Heating Solutions.
Excellent job 100% satisfied
Customer Service
Quality
Value
Very professional traders, polite & cleaned up as they worked. Explained all about the system. Left contact numbers if we had any concerns.
Karen, Cheshire Posted on 02/02/2018 , work completed 02/02/2018
The trader replied (on 23/02/2018)
Dear Karen, Thank you for your review. I'm so pleased you were happy with the service. Many Thanks from the team at North West Heating Solutions
Excellent, excellent job.
Customer Service
Quality
Value
Really pleased with installation of my heaters. Very obliging, clean workmen.
Jean, Merseyside Posted on 24/01/2018 , work completed 24/01/2018
The trader replied (on 23/02/2018)
Hi Jean, Thank you for taking the time to review the service from North West Heating Solutions. We hope you enjoy your heating. Warm Regards from the Team @ North West Heating Solutions
Excellent job, would recommend.
Customer Service
Quality
Value
Customer friendly, arrived when they said they would. New heaters fitted with no mess, fast & efficient. Would recommend.
John, Cumbria Posted on 22/01/2018 , work completed 22/01/2018
The trader replied (on 27/02/2018)
Hi John, Thank you for your review. We are delighted that you were pleased with the service you received. Hope you are enjoying your heaters in this chilly weather. Many Thanks, The team @ North West Heating Solutions
Excellent workers, proficient & tidy
Customer Service
Quality
Value
In July 2013 I had 3 electric heaters installed & was so pleased with the efficiency of them. In January 2018 I had another 3 installed because I found them to be more economical to run & easy to regulate; they are much more efficient than the old storage heaters.
Mary, Shropshire Posted on 15/01/2018 , work completed 15/01/2018
The trader replied (on 13/02/2018)
Dear Mary, Thank you for your review. We are delighted that you like the heaters and chose North West Heating Solutions again for your heating. Warm Regards from the team at North West Heating Solutions.
First Class Professionals
Customer Service
Quality
Value
North West Heating were first class professionals from the initial meeting to quote, through to installation. Every single member of staff was kind, polite and helpful. The installation team were considerate, worked cleanly and efficiently in my home. I would not hesitate to recommend them to others.
Graham, Shropshire Posted on 19/12/2017 , work completed 19/12/2017
The trader replied (on 13/02/2018)
Dear Graham, Thank you for sharing your experience of North West Heating Solutions with Which Trusted Traders. We are glad you were happy with the service. Warm Regards from the team at North West Heating Solutions.
Brilliant job
Customer Service
Quality
Value
I have no hesitations in recommending. Fast & efficient service most helpful.
Helen, Shropshire Posted on 03/12/2017 , work completed 03/12/2017
The trader replied (on 23/02/2018)
Thank you for your comments Helen. We hope you enjoy your new heating. Warm Regards from the team at North West Heating Solutions.
My Review
Customer Service
Quality
Value
They were clean, tidy and polite.
Elfyn, Gwynedd Posted on 27/11/2017 , work completed 27/11/2017
The trader replied (on 13/02/2018)
Thank you for your review! Warm Regards from the team at North West Heating Solutions.
Everything was brilliant
Customer Service
Quality
Value
From the moment we got in touch with them everything was professional. The two men that installed the heater were very professional and left no mess.
Beryl, Merseyside Posted on 24/11/2017 , work completed 24/11/2017
The trader replied (on 13/02/2018)
Hi Beryl, Thank you for your review we're delighted you were happy with the service. Warm Regards from the team at North West Heating Solutions.
Fantastic.
Customer Service
Quality
Value
Brilliant job, also very polite lads. We're so pleased, thanks.
Elizabeth, Gwynedd Posted on 23/11/2017 , work completed 23/11/2017
The trader replied (on 09/01/2018)
Dear Elizabeth, Thank you for taking the time to give us your feedback. We are delighted you were happy with the service. Warm Regards, North West Heating Solutions Team
Efficient and clean
Customer Service
Quality
Value
Very satisfied, no mess. Installers were very good and sympathetic (to me being very deaf).
Marian, Merseyside Posted on 15/11/2017 , work completed 15/11/2017
The trader replied (on 12/12/2017)
Dear Marian, Thank you for your review. I have passed your comments on to all our team. So pleased you we're happy with the serivce.
Excellent service
Customer Service
Quality
Value
Very impressed with workmanship. Have recommended firm to neighbour.
Derek, Cheshire Posted on 07/11/2017 , work completed 07/11/2017
The trader replied (on 12/12/2017)
Many thanks for your review and recommendation Derek. Really pleased you were happy with the work we carried out. Warm Regards, North West Heating Solutions Team.
Excellent service
Customer Service
Quality
Value
Came on time. Completed in a day. Clean and tidy, very polite.
Which? Trusted Traders Consumer Posted on 06/11/2017 , work completed 06/11/2017
The trader replied (on 12/12/2017)
Thank you for your review from all at North West Heating Solutions.