Excellent and prompt service
Contacted ABW Heating as the heating wasn't working a few days before Christmas. They initially advised they would be able to come out the following day, but then phoned me back that afternoon to say they could come that day. Identified the fault and had the required part on the van, so got the heating working straight away. Excellent service, and great customer service. Would highly recommend them.
Customer in Surrey
Posted on 23/12/2021
, work completed 22/12/2021
Recommended
Installation of new boiler and additional radiator
We've used ABW for 30 years for all of our heating projects. They are very professional, do an excellent job quickly and efficiently and are very pleasant people to deal with. Also, the installer was very good at communicating with us throughout the process.
Customer in Surrey
Posted on 28/10/2020
, work completed 08/10/2020
Recommended
Excellent friends & professional
Completed on time. Professional staff. Very impressed with service & happy to recommend.
Brian, Surrey
Posted on 14/07/2020
, work completed 30/06/2020
Recommended
Professional and trustworthy
Which? Trusted Traders Consumer
Posted on 08/11/2019
, work completed 08/11/2019
Recommended
Rapid and efficient
The job was replacement of our gas boiler. The quotation was comprehensive and clear. The engineer arrived on time each day and carried out the job quickly, efficiently and skilfully. He was neat and tidy. He ensured that we were without heating for the minimum possible time. When a small leak developed in the towel rail pipework the following week he returned promptly to fix the problem. I would recommend this firm to anybody requiring a heating engineer.
Customer in Surrey
Posted on 26/10/2019
, work completed 17/10/2019
Recommended
Excellent.
Excellent in all aspects. Price, service, efficiency.
Robert, Surrey
Posted on 23/07/2019
, work completed 23/07/2019
Recommended
Boiler replacement
Excellent work, friendly, helpful and courteous technician.
Nicholas, Surrey
Posted on 24/06/2019
, work completed 24/06/2019
Recommended
Excellent work
We have used ABW Heating for the last 4 years and cannot fault their reliable service. This time they installed a new boiler for my mum. Engineers arrived on time. Kitchen was kept clean and tidy whilst working. Mum kept informed of what they were doing. Invoiced job as per their estimate. Would not hesitate in recommending this company to anyone.
Customer in West Sussex
Posted on 26/03/2019
, work completed 11/03/2019
Recommended
Considerate and thorough
I chose this company to replace my boiler because I have been attended and served, to a high standard, many times over the last 20 years. They have earnt my trust. I am happy to recommend them to anyone who is happy being attended by a small company who keep their word, and are very honest.
Vernon, Surrey
Posted on 04/03/2019
, work completed 04/03/2019
Recommended
My review
Impressed - efficient service
John, Surrey
Posted on 15/10/2018
, work completed 15/10/2018
Recommended
My review
Elizabeth, Surrey
Posted on 19/09/2018
, work completed 19/09/2018
Recommended
Exemplary
They installed and tested a new boiler on time and with no fuss or mess. They also demonstrated how everything worked and answered lots of questions with infinite patience. I wish all 'traders' were like this!
Brian, Surrey
Posted on 18/09/2018
, work completed 18/09/2018
Recommended
Efficient
Polite, efficient, tidy and clean.
Thelma, Surrey
Posted on 20/08/2018
, work completed 20/08/2018
Recommended
Highly recommend
Did not give up in finding a solution. Fitted my job in around other work. Neat and tidy and very trustworthy. Kept me informed throughout excellent service.
Melanie, Surrey
Posted on 03/08/2018
, work completed 03/08/2018
Recommended
Prompt, professional
Answered any questions I asked about the boiler and sorted out the thermostat control, unlike British Gas!
Paul, Surrey
Posted on 25/07/2018
, work completed 25/07/2018
Recommended
Excellent job
We had our central heating re-plumbed and new radiators filled. The engineer turned up at time agreed. He was very neat and tidy and minimising disruption to all rooms and suggested ways to minimise seeing the pipework in some places. Very polite and helpful. The whole job was done efficiently and quickly. I have no hesitation in strongly recommending this company.
Nicholas, Surrey
Posted on 08/05/2018
, work completed 08/05/2018
Recommended
Prompt and professional
Angela, Surrey
Posted on 12/03/2018
, work completed 12/03/2018
Recommended
Brilliant job
June, Surrey
Posted on 14/02/2018
, work completed 14/02/2018
Recommended
Excellent Job
An excellent job. Very clean and neat installation.
Colin, Surrey
Posted on 17/11/2017
, work completed 17/11/2017
Recommended
Good and professional
I am delighted to have had a new boiler fitted whilst I was away on holiday. They always give me good and prompt service.
Margaret, Surrey
Posted on 25/10/2017
, work completed 25/10/2017
Recommended
Excellent Service
Excellent service throughout from initial visit to explain the options i.e. cost through to the work itself. The engineer, Derek, was excellent, working hard, keeping us informed of progress and keeping the place clean and tidy.
Robert, Surrey
Posted on 20/10/2017
, work completed 20/10/2017
Recommended
Excellent job
Installation of boiler. Carried out professionally and no problems.
Arthur, Surrey
Posted on 11/07/2017
, work completed 11/07/2017
Recommended
Pleasant and professional.
We found ABW delivered a professional and top quality service.
I, Surrey
Posted on 25/04/2017
, work completed 25/04/2017
Recommended
Fast, efficient, tidy service
Very experienced, fast, efficient tidy service. All questions answered well.
Peter, Surrey
Posted on 18/04/2017
, work completed 18/04/2017
Recommended
Excellent & friendly service
ABW Heating Ltd gave us excellent & friendly service with a quick response to an emergency boiler breakdown.
George, Surrey
Posted on 20/02/2017
, work completed 20/02/2017
Recommended
Excellent service as always
Prompt, honest, excellent service.
A M, Surrey
Posted on 28/11/2016
, work completed 28/11/2016
Recommended
Very good job
Very good service and prompt.
John, Surrey
Posted on 25/11/2016
, work completed 25/11/2016
Recommended
Excellent
Difficult installation carried out throughout and with care.
Tony, London
Posted on 17/11/2016
, work completed 17/11/2016
Recommended
Brilliant job, very professional
Excellent job - very punctual, tidy and professional. Would always recommend. Might not always be the cheapest but worth every penny and I trust them enough to leave in the house.
Rod, Surrey
Posted on 11/11/2016
, work completed 11/11/2016
Recommended
Super job
Quick, efficient, neat & tidy. Thanks.
David, Surrey
Posted on 21/07/2016
, work completed 21/07/2016
Recommended
Friendly and efficient
Central heating boiler replacement and replacing some radiators took three days. Everything took place as planned and was undertaken with care and consideration by heating engineers who were helpful, courteous and friendly.
C Duncan, Surrey
Posted on 28/06/2016
, work completed 28/06/2016
Recommended
Excellent service
Boiler replacement very satisfactory.
Tony, Surrey
Posted on 23/06/2016
, work completed 23/06/2016
Recommended
Very helpful & friendly in a crisis.
I had a leaking pipe, rang them up & they were very helpful & honest.
maxine.watkins
Posted on 17/06/2016
, work completed 17/06/2016
Recommended
Excellent job
Very obliging, very helpful, excellent service, excellent job. Highly recommend.
Alex, Surrey
Posted on 18/04/2016
, work completed 18/04/2016
Recommended
Brilliant job
Which? Trusted Traders Consumer
Posted on 07/04/2016
, work completed 07/04/2016
Recommended
Very good job
The job was carried out carefully and effectively. It was not straightforward and called on the experience of the senior technical. All personnel were efficient, friendly and tidy. We were kept fully informed of progress and any problems.
James, Surrey
Posted on 14/03/2016
, work completed 14/03/2016
Recommended
Brilliant job, prompt & professional
I cannot speak too highly about the service which I received from A B W Heating. My new boiler installation was particularly tricky owing to different positioning of pipes etc. but they completed a very professional job.
Kay, Surrey
Posted on 25/01/2016
, work completed 25/01/2016
Recommended
Excellent friendly and honest service
First time using ABW and they were so helpful, did a great job and came back with no hesitation when things didn't seem right, time not an issue, they stayed until they fixed the problem. Would have no hesitation in recommending them.
Alison
Posted on 08/01/2016
, work completed 08/01/2016
Recommended
My Review
I have used this company for many years and have always found them excellent.
William, Surrey
Posted on 01/12/2015
, work completed 01/12/2015
Recommended
Very good, as normal. 10/10
On time, clean and tidy. Good job. Very happy
M, Surrey
Posted on 01/10/2015
, work completed 01/10/2015
Recommended
Brilliant job.
Sweetly completed a replacement boiler.
Mark, Surrey
Posted on 05/07/2015
, work completed 05/07/2015
Recommended
My Review
Nigel, Surrey
Posted on 22/06/2015
, work completed 22/06/2015
Recommended
Competent, polite and to estimate.
New boiler installation completed on schedule, on time and to cost estimate. ABW's installers were competent, polite, neat and tidy. You can't expect more.
Martin, Surrey
Posted on 10/06/2015
, work completed 10/06/2015
Recommended
Good job, very professional.
Very professional, friendly team. Clean & tidy work. Five stars.
Eva, Surrey
Posted on 09/02/2015
, work completed 09/02/2015
Recommended
Which? Local Review
Followed Which recommendation to replace old boiler with combi system. Thorough and professional, polite, tidy, efficient. Good advice but also happy to listen to our preferences. Great service. Would recommend to anyone, for big or small jobs.
Juliette W
Posted on 11/04/2012
, work completed 11/04/2012
Recommended
Which? Local Review
A long established family firm, offering a quality old fashioned service with courtesy and efficiency.
Leonie Wickes
Posted on 18/07/2011
, work completed 18/07/2011
Recommended
Which? Local Review
Our boiler broke down on 23 December. I phoned at 4PM was asked diagnostic questions. I was promised a call back and this happened within 15 minutes offering a call at 8AM the following day. The engineer turned up on time diagnosed an airlock and fixed it swiftly without fuss. The charge given the time of year was entirely reasonable.
chrisw
Posted on 10/01/2011
, work completed 10/01/2011
Recommended
Which? Local Review
Replaced my ancient boiler, a radiator and all radiator thermostats. Thoroughly professional, from their detailed estimate (not the cheapest nor the most expensive of the three I obtained) to the efficient, careful and pleasant engineers. Highly recommended.
Mogey
Posted on 16/09/2010
, work completed 16/09/2010
Recommended
Which? Local Review
Small business, always very prompt and courteous, very proficient and able technicians, quick on emergencies.
bibby
Posted on 27/05/2009
, work completed 27/05/2009
Recommended
Which? Local Review
Fitted replacement Combi Gas boiler. Prompt, professional, polite, clean.
sophos70p
Posted on 23/12/2008
, work completed 23/12/2008
Recommended
Which? Local Review
Work done on time. A very tidy job. The house was left clean and tidy.
Ian, Bookham
Posted on 01/12/2006
, work completed 01/12/2006
Recommended