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A C Wilgar Plumbing & Heating

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4.9

115 Reviews

About

Established in 1985, A.C.Wilgar are the most awarded plumbing and heating company in the U.K.
We have been voted "Domestic heating installer of the year 5 times, as well as winning a prestigious Worcester-Bosch environmental award, the CORGI best installer in the South East award, and the SBGI gas industry award at the Hilton hotel London.

We fully employ all our staff and pride ourselves in not using sub contractors, this enables us to maintain very high standards, with no financial incentive for installers or service engineers to rush.

We have branches in Orpington and Beckenham, and serve all of South East London and north Kent with a comprehensive heating and plumbing installation and maintenance service.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Radiators and central heating
    • Gas safety testing and inspection
    • Boiler servicing
    • Boiler repair
  • Plumbers

    • Unvented cylinder installation and maintenance
  • Heating contractors

    • Central heating systems (installation and servicing)
  • More Services

    • power flushing
    • heating installation

Customer reviews

Reviews summary

4.9
115 reviews
Customer Service
5.0
Quality
5.0
Value
4.8
Sort by
Boiler service
Customer Service
Quality
Value
Great job, friendly and professional, serviced boiler and heating system.
Frances, Kent09/05/2018
Very good
Customer Service
Quality
Value
I highly recommend them, Adrian L. was very knowledgeable and friendly, he explained me what was the problem, he fixed the boiler quick at a reasonable price. Will definitely use them again.
Florin Herman23/03/2018
Installed new boiler - Excellent service - Would definitely recommend
Customer Service
Quality
Value
It can be extremely stressful getting a new boiler installed, as it can be expensive and you can be unsure of the advice you receive. However, dealing with A.C. Wilgar was brilliant and stress free. There online estimate was very accurate, and was £1,500 cheaper than an online quote from a major gas supplier with the initials BG. Plus, they only quote for quality boilers. I got the Worcester Bosch and my boiler came with a 10-year guarantee. When the surveyor came to assess the job and give the final quote, he was helpful and knowledgeable and gave very good advice. There was no ‘up-sale’. The final quote was actually slightly cheaper than the online quote, which enabled me to upgrade my boiler and still be £1500 cheaper than the other supplier. I asked a really helpful woman in the office called Lisa if she could rush through the installation as my boiler had broken down and there is a 7 week old baby in the flat. She was extremely helpful and managed to move things around and accommodate my request. The installers arrived on time, and were clean, courteous and helpful. They completed the work within the one day and cleaned up after themselves. I have absolutely no hesitation in recommending this firm. The whole journey from initial call to completed installation was seamless and stress free, and at a good price. Thank you to everyone at A.C. Wilgar for a stress free installation, and thank you all for your help and politeness.
Patricia Haikin02/03/2018
Thermostat replaced
Customer Service
Quality
Value
Central Heating was very erratic. Engineer took 25 minutes to diagnose the problem. Within 5 days I had a replacement thermostat at below market value based on a google search. Very Happy
K-Ruff30/01/2018
Efficient
Customer Service
Quality
Value
Prompt and efficient, even on a Saturday. Gary found the boiler fault in no time and the heating was back on. Very good service. Thank you
Kent201712/11/2017
Very good job
Customer Service
Quality
Value
Efficient, tidy & polite.
Carole, Kent04/10/2017
High quality and professional
Customer Service
Quality
Value
All work was done to a high quality, I was kept informed at every stage. The team, were extremely professional and involved us in the decision making process. Personal service with the professionalism of a big company.
Robert, Kent29/09/2017
Professional job.
Customer Service
Quality
Value
The installer was professional and courteous. Tidy and clean job as never before. He was very good and made sure we understood everything before he left.
Beatrice, Kent28/09/2017
Outstanding work!
Customer Service
Quality
Value
Right from the beginning, I have had excellent service. My 400 year old property is very challenging and the neatness and craftmanship in which my central heating has been installed is first rate. Cleanliness and service from all the staff has been very good at all times. Definitely recommend!
Margaret, Kent22/09/2017
Installation of Replacement Boiler - An Outstanding Job!
Customer Service
Quality
Value
After my boiler blew up, AC Wilgar visited us within 1 day to survey and estimate the replacement costs. Billy provided excellent advice on everything from the recommended make / size of boiler, (i.e. for the size of my property), to explaining the need for a Powerflush. This was invaluable - everything clearly explained and very competitively priced. Within 3 days of accepting the quote, they installed the boiler. Always punctual and reliable. The work was completed to an excellent standard - very tidy / clean, (including laying their own carpet protection). I strongly recommend AC Wilgar!
Martyn Doré11/09/2017