A J Marsden Ltd

That time of year again for the boiler's annual service and to validate the Worcester 10 year guarantee it has to be done by a Worcester Accredited Installer. With the way things are at the moment, we were worried that we could not get our boiler serviced in time because COVID 19 has thrown everything up in the air. An email reply from AJ Marsden assured me that Worcester had allowed servicing to be up to 6 months late because of COVID. This gave us peace of mind that the Guarantee would not be affected. This is taken from the Worcester website; An annual service is essential to maintain the performance of the boiler and to validate the guarantee – this can be flexed for up to 6 months during this time. We’re committed to supporting you through this period and will ensure we offer flexibility around servicing timescales.

Dean came round and removed our radiator before the living room was decorated. Once living room was decorated (5 days later) Dean came back, moved the pipes and installed the new radiator. (Which he helped Choose for our room and colour scheme) Excellent service throughout, your recommend and will use again.

The scope of the work included replacing a combi boiler (18 years old) and all the radiators in the house (33 years old). It also included moving the position of several radiators, Following a thorough discussion with Andrew Marsden during his visit to the house, he provided a written quote. This was discussed and revised to my satisfaction prior to the work commencing. The work was carried out during the advised timescale exactly to the agreed scope of works. I am a qualified electrical engineer and have many years experience of skilled tradesman. The installation carried out by Dean, Sam and Andrew exceeded my expectations for the following reasons :- All carpets and delicate surfaces were fully protected prior to the work commencing. The dialogue between Dean and myself was maintained throughout the 4 days of installation. This provided a two way process to ensure both parties were satisfied that the work was installed to my expectation. All my questions were answered in a polite professional manner. The testing of the installed system was extremely thorough and I was a shown how to set up and operate the control system at the boiler, via the remote thermostat and associated phone app. Overall I cannot fault the attitude, politeness and communication during the work. On completion I was handed over all the completed documentation and provided with information regarding after care. Fantastic job particular as this type of work can significantly disrupt the whole house.

We've used Marsdens for many years from when they originally fitted our boiler. They've been servicing it and doing other odd jobs ever since. Always happy with the work carried out and will continue to use them in the future.

Even though we are in the middle of difficult times, our first annual service was completed today by Dean. We have had a trouble free year with the boiler Andrew and his team fitted last year and the first service was another trouble free experience. We are very pleased with the service Andrew and his team supply and have no hesitation in recommending them.

Andy and Dean fitted three top end bathrooms in my home in Didsbury, Manchester. Andy quoted me a price and emailed a works schedule. The work was done to a VERY high standard and to schedule, and true to his word I paid him what he initially quoted. Dean and Sam worked very cleanly and they were very respectful and trustworthy. I further recommended them to a work colleague who also has had three bathrooms fitted and is extremely satisfied. Don't look any any further!!

We used Andy and dean for fitting our boiler 5 years ago. They service every year and always quick on time and friendly. They came recommended by friends and we have also recommended them to other family. We wouldn’t go any where else.

Our boiler was more than 20 years old, I took the quote from 3 different companies but I found Andy advised was very simple and straight forward. In the mean time in November our boiler completely broke down with no hot water and heating it was not the best time, I requested Andy to replace the old boiler with new one asap, he accepted the request to install new boiler with in two days. On Wednesday Dean the gas engineer arrived on time, was courteous, tidy. The installation of our new boiler was completed and we are thrilled.. highly recommend this company as totally professional and arrive and action things when they say they will. 5 stars! I just want to add note here, our boiler installation was not very straight forward because it require to run another 28mm gas pipe (about 20 meters) from gas meter to kitchen which was also involved to take out roof tiles but job done very professionally!

Have seen three of Andy's previous contract's for friends so when we decided to upgrade Andy was the obvious choice. Loads of good, honest and sensible advice for both the central heating and the bathroom/toilet which we followed and which culminated with excellent results. Very happy with the sanitary fitments, tiling etc and the overall finish is first class. Central heating and hot water working very efficiently and latest bills drastically reduced. Good working team for the whole installation (Dean, Sam and Mat etc.) and Andy liaising with them and us throughout the contract. A company well worth considering.

I had a new Worcester Bosch combi boiler installed to replace an old and unreliable unit of a different make. Andrew responded quickly to my initial enquiry, provided a competitive quotation and answered all my questions thoroughly. The installation team were very efficient and tidy and carefully explained the operation of the new system. Afterwards there was a minor issue with the registration of the warranty with Worcester Bosch but Andrew rapidly resolved the matter with them on my behalf. I would have no hesitation in using the firm again.