Endorsed by Which?

A J Marsden Ltd

5.0

129 Reviews

Opening Hours
Today - 08:00–12:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday 08:00–12:00
  • Sunday - Closed

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After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

A J Marsden Ltd was formed in November 2005 after 10 years of trading as A J Marsden Plumbing and Heating.
It was decided that due to continued expansion of Customers and staff that this was the best way to move the company forward in supplying quality plumbing, Heating and Fully fitted bathrooms to the public whom require our excellent supply and installation services.
All our gas fitters have attained the current gas safety certificates and are gas safe registered for the work they will carry out.
Please browse our website to find out in more detail the services we offer.All of our work is guaranteed, will be of the highest quality and carried out with as little disturbance to your everyday life as is possible.We look forward to hearing from you and know you will not be disappointed if you choose our company to carry out your requirements

We are a supply and install only company
Fully fitted bathrooms starting from £8000
kitchens from £14000
Worcester boiler replacements from £2500

What we do

  • Plumbers

    • Unvented cylinder installation and maintenance
  • Boiler, central heating and gas engineers

    • Boiler servicing
    • Boiler installation
    • Radiators and central heating
    • Underfloor heating
    • Gas safety testing and inspection
    • Power flushing
  • Bathroom fitters

    • Bathroom design services
    • Wet rooms
    • Bathroom refurbishment
    • Accessible bathrooms and showers
    • Bathroom suppliers
  • Kitchen fitters

    • Kitchen installation
    • Kitchen refurbishment
    • Kitchen design
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Renewable energy

  • More Services

    • worcester bosch accredited installers

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

5.0
129 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Excellent service and reliable!
Customer Service
Quality
Value
I contacted AJ Marsden when our boiler packed in during the beginning of lockdown in March. I was working on the front line at the hospital and was worried at the time that no-one would come given the situation! A J Marsden came right away and fitted us with a brand new boiler. Excellent, friendly service! They then came back to fit us a beautiful kitchen. The time and effort taken to create the designs was amazing. A J Marsden even came up with ideas that I wouldn't have thought of and gave great input. They worked so hard to give us our perfect kitchen and I wouldn't go anywhere else. Thank You A J Marsden!
Customer in Lancashire Posted on 15/12/2020 , work completed 10/08/2020
The trader replied (on 05/01/2021)
Thank you, Thank you, Thank you. If I have not already said, it is us who should be thanking you. As a young nurse who had worked on the main trauma wards, then moved into clinics to then volunteer to work on the main HDU for the covid pandemic I have nothing but admiration for you. We were more than happy to call to fit the new boiler to give you and your family hot water and heating in challenging times. The kitchen was a privilege as after lockdown it gave us time to meet you and your husband and discuss your requirements in detail and discuss all your requirements, it also gave us time to get to know you and your family and realise the stresses you as a family had faced during this pandemic. I always try to go above and beyond for all our customers but I think I tried to go the extra 10 mile to help to get you the dream kitchen you wanted at the best price we could. Thank you again for the work you do for the nhs. Andrew
Combi Boiler Replacement
Customer Service
Quality
Value
Found this company via Which trusted trader and used them to replace my boiler. Dean was a pleasant, friendly, polite and professional person. The work was done quickly and to a high standard with everything left very tidy when finished. Will definitely be using AJ Marsden again when I replace my downstairs toilet. Highly recommended.
Customer in Greater Manchester Posted on 22/11/2020 , work completed 16/11/2020
The trader replied (on 05/01/2021)
Thank you for your kind review and we really look forward to seeing you again for your downstairs Wc when it is safer for us all. Hopefully later in 2021. Dean is obviously my son and works alongside me now and when I see the reviews and comments about him it makes me very proud so thank you again for the really nice comments. Andrew
3 Refurbishment Projects All Completed This Year, Very Highly Recommended
Customer Service
Quality
Value
A J Marsden have now completed 3 projects for me in the last 9 months. Two complete Bathroom refurbishments and a boiler replacement. I initially found them via Which recommended Traders (along with two others) in November 2019. All three Traders were sent a full sanitary & finishes specification including a drawing so they all quoted on a like for like basis. Andrew Marsden was the first to respond and as it turned out returned the best price of the three. I won’t mention names of the other Traders but one of them quoted £Thousands more for exactly the same work. The installation date was agreed and all work was carried out to a very high standard and in the specified timescale. This included all building, electrical, plumbing, plastering and tiling works. The level of finish was excellent. There are some dodgy tilers about so rest assured you are getting a good one with Marsdens. The cleanliness of the installation was also well considered. All carpets protected with self adhesive film & debris removed to the skip regularly. So it followed from this job to the next. Replacing an old traditional boiler and hot water cylinder with a new high efficiency Worcester Combi boiler. If you’ve ever attempted this yourself you’ll know just how messy it can be. Especially removing the cylinder, cold water tank and heating expansion tank in the loft. Made it look easy, completed in 2 days. Finally the Ensuite bathroom, the pièce de résistance in my opinion completed in October. Superb.
Customer in Greater Manchester Posted on 05/10/2020 , work completed 05/10/2020
The trader replied (on 05/01/2021)
Thank you for the lovely reply and all the work over the past twelve months, with the year we have had it was very much appreciated for you to let the team into your home to carry out the work. Matt the tiler as you have mentioned is one of the best around and we are very lucky and proud to have him as part of the team. Thank you for giving us the drawings for your design to work to as it helped us to achieve exactly what you wanted. Hopefully one day you move so we can carry work out for you again as the work we have carried out should last for many years to come. Look forward to seeing you for the boiler service.
Flawless Annual Service by Dean from AJ Marsden Ltd
Customer Service
Quality
Value
That time of year again for the boiler's annual service and to validate the Worcester 10 year guarantee it has to be done by a Worcester Accredited Installer. With the way things are at the moment, we were worried that we could not get our boiler serviced in time because COVID 19 has thrown everything up in the air. An email reply from AJ Marsden assured me that Worcester had allowed servicing to be up to 6 months late because of COVID. This gave us peace of mind that the Guarantee would not be affected. This is taken from the Worcester website; An annual service is essential to maintain the performance of the boiler and to validate the guarantee – this can be flexed for up to 6 months during this time. We’re committed to supporting you through this period and will ensure we offer flexibility around servicing timescales.
Customer in Greater Manchester Posted on 03/10/2020 , work completed 02/10/2020
The trader replied (on 05/01/2021)
Thank you for taking the time to Leave your review. It was a very taxing year and Worcester worked along side it's loyal fitters in realising the lockdown would affect businesses and reassuring customers by flexing the boiler services which gave customers peace of mind and also helped us get through the backlog when we were allowed to return to work. Andrew
Radiator taken off, moved and new radiator fitted
Customer Service
Quality
Value
Dean came round and removed our radiator before the living room was decorated. Once living room was decorated (5 days later) Dean came back, moved the pipes and installed the new radiator. (Which he helped Choose for our room and colour scheme) Excellent service throughout, your recommend and will use again.
Customer in Greater Manchester Posted on 26/09/2020 , work completed 17/09/2020
The trader replied (on 05/01/2021)
Thank you for your kind review. Glad you were happy with our service and hopefully you will come back to us next time you need further work
Combi Boiler and Radiator Replacement
Customer Service
Quality
Value
The scope of the work included replacing a combi boiler (18 years old) and all the radiators in the house (33 years old). It also included moving the position of several radiators, Following a thorough discussion with Andrew Marsden during his visit to the house, he provided a written quote. This was discussed and revised to my satisfaction prior to the work commencing. The work was carried out during the advised timescale exactly to the agreed scope of works. I am a qualified electrical engineer and have many years experience of skilled tradesman. The installation carried out by Dean, Sam and Andrew exceeded my expectations for the following reasons :- All carpets and delicate surfaces were fully protected prior to the work commencing. The dialogue between Dean and myself was maintained throughout the 4 days of installation. This provided a two way process to ensure both parties were satisfied that the work was installed to my expectation. All my questions were answered in a polite professional manner. The testing of the installed system was extremely thorough and I was a shown how to set up and operate the control system at the boiler, via the remote thermostat and associated phone app. Overall I cannot fault the attitude, politeness and communication during the work. On completion I was handed over all the completed documentation and provided with information regarding after care. Fantastic job particular as this type of work can significantly disrupt the whole house.
Customer in Greater Manchester Posted on 02/08/2020 , work completed 31/07/2020
The trader replied (on 05/01/2021)
Thank you for taking the time to leave such a thorough review. This doesn't just help us with future work but lets customers know what to expect from the team. I am really happy the job turned out so well and to your satisfaction as there was quite a lot of disruption caused due to us working in every room. Thank you for your help with clear communication which helps tremendously for us to achieve the finish you wanted. Andrew
Trusted plumber for many years
Customer Service
Quality
Value
We've used Marsdens for many years from when they originally fitted our boiler. They've been servicing it and doing other odd jobs ever since. Always happy with the work carried out and will continue to use them in the future.
Customer in Greater Manchester Posted on 21/07/2020 , work completed 21/07/2020
The trader replied (on 05/01/2021)
Thank you for taking the time to leave a review and long may we continue to carry out work for you in the future. Andrew
First annual service
Customer Service
Quality
Value
Even though we are in the middle of difficult times, our first annual service was completed today by Dean. We have had a trouble free year with the boiler Andrew and his team fitted last year and the first service was another trouble free experience. We are very pleased with the service Andrew and his team supply and have no hesitation in recommending them.
Customer in Greater Manchester Posted on 10/06/2020 , work completed 10/06/2020
The trader replied (on 05/01/2021)
Thank you for taking the time to leave us a lovely review. Glad everything went smoothly and look forward to seeing you next time.
A real gentleman and professional
Customer Service
Quality
Value
Andy and Dean fitted three top end bathrooms in my home in Didsbury, Manchester. Andy quoted me a price and emailed a works schedule. The work was done to a VERY high standard and to schedule, and true to his word I paid him what he initially quoted. Dean and Sam worked very cleanly and they were very respectful and trustworthy. I further recommended them to a work colleague who also has had three bathrooms fitted and is extremely satisfied. Don't look any any further!!
Tauqeer Posted on 15/04/2020 , work completed 26/07/2019
The trader replied (on 14/05/2020)
Thanks for your great review Tauqeer. It was a pleasure to work for you and thank you very much for your referral to you work collegue and hopefully they are as pleased as yourself.
Excellent service as always.
Customer Service
Quality
Value
We used Andy and dean for fitting our boiler 5 years ago. They service every year and always quick on time and friendly. They came recommended by friends and we have also recommended them to other family. We wouldn’t go any where else.
Customer in Greater Manchester Posted on 10/02/2020 , work completed 09/02/2020
The trader replied (on 11/02/2020)
Thank you for a great review and for recommending us to friends and family. Myself, Dean and the rest of the team always try to make sure all our customers are totally happy