A J Marsden Ltd

I asked Andrew round to quote on a new boiler to compare with the one from British Gas. His experience of the work was apparent immediately, answering all questions, and explaining how they would get around foreseen problems I thought I'd better warn him about. I then asked about getting a thermostatic shower/taps for the bathroom since the boiler was going to be more than capable and my current electric shower needed replacing. After another brief visit to check the bathroom for work needed, Andrew gave a very reasonable price for parts and labour considering the quality of the taps and shower suggested. A week after quoting me Andrew got in touch to advise that a new boiler, greenstar i8000 lifestyle had just been released and asked if I'd like to upgrade for now a large increase in cost. I said yes please Both days of the two day job the two lads, (sorry I'm terrible for remembering names) appeared at 8am on the dot and got stuck in. Andrew arrived halfway through day one to advise as the boiler was so new he'd had problems getting one, so had gone for a higher spec to avoid postponing the install but absorbed the extra cost. These guys are definitely getting any future business.

Andy and Dean helped to solve a low hot water pressure problem for us by installing an unvented cylinder. They also moved various central heating radiators, fitted shower and sink pipes, doing both first and second fixes at different dates to suit our needs. All work was done with care to a high standard, they were very pleasant people to have in your home, and answered all our questions clearly. All at a fair price. We will certainly use them again for any further work, and would strongly recommend them to others.

We had several quotes for our new boiler but from the discussion with Andrew on his initial visit, his knowledge and experience shone through. He gave excellent advice, kept in contact and did exactly what he said he would do - extremely rare quality these days! The fitting was completed to schedule and no mess and is an exceptionally neat job both in and outside. The fitters were both very pleasant and extremely hardworking. Never have we had work completed that was so pain free! Registrations and all paperwork completed by Andrew too. I wouldn't hesitate to recommend Andrew and his staff to others and will certainly use his company again in the future.

Great service from start to finish all completed on time and left clean and tidy, Andrew checked to make sure all was fine but no complaints at all. I would have no hesitation in recommending.

I just wanted to say a proper thank you to the team at AJ Marsden Ltd after arranging their visit for a Gas Boiler service, and work by Dean. This engineer's conduct and advice was exemplary! Dean, you are a great ambassador for your company and for the gas heating & plumbing industry in general. People don’t generally get enough praise but yours is very well deserved and so I felt it should be noted. It is especially important to distinguish you, and your company, as a cut above the rest. The added benefits of using a local trusted company like Marsden's is that you get personal care, continuity, responsible and accountable service from people that are passionate about their work and quality; You don't get slack, unmotivated and shoddy - (which often comes through the big global and national corporations with a 'faceless' service delivery...). I would have no hesitation in recommending AJ Marsden Ltd and, as a result of their timely and well expedited service, I've already chosen this firm to carry out further work in the very near future.

Thoroughly professional job from the quote process, through to installation. All technical queries thoroughly answered and it’s clear that they knows their stuff and does what they says they're going to do. Very pleased and would have no problem at all recommending AJ Marsden.

Another 5* review to add to the list. Have used before for gas safety checks and then discovered that they do other work as well like fitting bath screen so asked them to source and install bath screen as well as repairing leaking radiators, valves Andy is a very professional worker, thoughtful and helpful. Likewise with Dean, who was considerate of not making a mess, and went above and beyond to help out. Aimed to please, providing excellent aftercare and resolving a persistent leak. Definitely the best I have used.

Comprehensive quote and effective responses to queries. Good work carried out in a thoughtful and caring manner.

Andy first came to quote for the replacement boiler, he explained the process thoroughly and came back with a very competitive quote the same day. When the guys came around to replace the boiler they made sure all protective flooring was fitted to prevent causing any damage and made sure everything was clean and tidy once completed. They replaced the boiler the within a day and we was back up and running. Overall the service from start to finish was profession and I highly recommend them.

The installation & level of service was to a very high standard. Our old boiler had broken down & Andrew was able to provide us with a very prompt service in the middle of winter. We had complicated gas pipe issues which were solved without disruption by Dean & Sam, who did a very professional job throughout & were always punctual. We were very impressed with this company & will definitely recommend them.