A J Rogers & Sons Limited

I arranged for Neville Johnson to supply and install new bannisters along two flights of stairs. On their recommendation I instructed AJ Rogers to take up the existing stair carpets. This was done efficiently and quickly including lifting and folding back as necessary the carpet on the landings. Then due to the replacement of telephone cables the completion of the new bannister installation took weeks longer than expected. AJ Rogers had taken away the stair carpets and stored them for me during this hiatus. They also advised that the carpet on the flight from ground to first floor had degraded. I therefore purchased a new carpet to match the colour and quality of the existing carpet from first floor to second floor. AJ Rogers found a colour match for me and supplied and fitted the new carpet with new underlay for both flights of stairs. The refitted carpet and new carpet have clearly been fitted with more skill than the original fitting, and definitely enhance the appearance of my new bannisters. At all times I found everyone that I spoke to and met at A J Rogers to be helpful, friendly and above all professional. I am thoroughly satisfied with their service.

Have used company for many years, friendly, good advice, understood my needs and budget. Referred to past records of previous purchases to bring appropriate samples. Little effort on my part. Flexible on timings to fit in with decorators timings. I like the personal touch with no subcontracting to unknown parties And the rooms look great.

We've used AJ Rogers a number of times for carpet fitting and each time we've been massively impressed with the quality of service in the shop, the politeness and helpfulness on the phone and also by the quality of carpets and workmanship of the fitters. You always feel you've made the correct decision by going with AJ Rogers.

Excellent customer service from all of the staff in their shop, to help us choose the right LVT flooring, and from the fitting teams who expertly installed our Amtico Form flooring. Everyone was very friendly, knowledgeable and helpful from the time we started looking at the numerous flooring options, right through to the installation and after sales service. Very pleased with the finished high quality result and their expertise of all aspects of the planning and installation areas. On top of all this, they quoted a competitive price for the supply and fitting of our Amtico Form flooring. I have no hesitation in highly recommending this family run flooring business. Thank you.

From estimation by Kevin to completion of our flooring job we give 10 out of 10! Our tiled kitchen and utility floor were screeded and levelled and then 2 days later the Amtico flooring was laid and both jobs were expertly carried out by Rob, Fraser and Richard. Along with the help of Gemma, Neil and Michael who helped put this into place at short notice we say thank you and would highly recommend AJ Rogers for excellent customer service.

We were recommended AJ Rogers by a friend. We were not disappointed. Excellent service from start to impressive finish. The customer care is exceptional and they went above and beyond in all aspects. Always on hand to take a call or email. They kept our flooring on premises as we encountered some delays with our decorators. When we eventually scheduled the fit out, we could not be more delighted, the service and product exceeds expectations. We are thrilled with the end result. All staff (customer care, fitters etc) were fantastic and very polite and courteous in our house. We will definitely be using again and would recommend to anyone. You can really feel the benefit of a small family run operation.

AJR replaced all our carpet through a medium-sized, 4 bedroom, detached house. They were helpful & professional throughout, with their breadth of knowledge of carpets & their installation. This spanned selection of the carpet, measuring up, quoting & installation. We had to delay the start of installation twice due to delays in preceding trades which they kindly accommodated. Changes in price were minor & justified. A sound & helpful organization.

The team were all very polite, tidy and conscientious. A great experience all around from initially visiting the shop, the quote, the communication, prep and installation. I would highly recommend using them.

A J Rogers were fantastic from start to finish. The service from the people in the shop to the gentleman who came out to measure our sitting room to the carpet fitters was excellent. The price was very competitive and they brought the samples to our house to see them in our own home. The whole service was very professional and we will definitely use them again for our next carpet.

Dealing with A.J.Rogers was a good experience. Initially I had to make a couple of trips because even though I was making a scheduled visit to the shop, all the wood samples were not available. Scheduling the work Friday to Tuesday to accommodate my having a bookcase put up in the back lounge worked a treat. The installers were a pleasure to have in the house. They did an excellent job of installing the flooring in the alcoves around the fireplace, even when one had to hold up a piece of furniture whilst the other laid the flooring (wires are running under the floor to speakers in two directions). I am very pleased with the workmanship and the result.