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ABCentral Heating Services

4.9

38 Reviews

Opening Hours
Today - 08:00–19:00
  • Monday 08:00–19:00
  • Tuesday 08:00–19:00
  • Wednesday 08:00–19:00
  • Thursday 08:00–19:00
  • Friday 08:00–19:00
  • Saturday 08:00–19:00
  • Sunday - Closed

About

Boiler Installation Experts! ABCentral Heating are a small, friendly company who can offer excellent value for money and a personal service. We specialise in boiler installations and also do boiler servicing, gas safety certificates and plumbing. Check out our customer reviews and call now for a free quote.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Gas cooker installation
    • Gas safety testing and inspection
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
  • Gas installers

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.9
38 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Best Gas Safe Engineer
Customer Service
Quality
Value
We have used Alex for the past 8 years to service our old Worcester gas boiler. He’s always reliable, on time and polite. More importantly he’s totally thorough and helpful.
Customer in Greater London Posted on 30/09/2024 , work completed 30/09/2024
Another great service
Customer Service
Quality
Value
Alex recently serviced my boiler and did his usual thorough job, also providing a detailed Gas Service Record. He is always happy to explain what he is doing and make recommendations, where appropriate. Alex has completed several other plumbing jobs for me in the past and has always been efficient and offered good value. He is polite, friendly and reliable, so highly recommended.
Customer in Surrey Posted on 17/09/2024 , work completed 13/09/2024
GAS WARNING NOTICE - INCORRECTLY GIVEN
Customer Service
Quality
Value
After leaving B.Gas Homecare after 15+ years, I decided to go down the private route.Alex was recommended to undertake a gas safe on a rental property. He did this and gave a Gas Warning Notice with a DANGER DO NOT USE warning. He stated that the "Boiler flue terminal too close to an opening window", due to the windows being less than 1200mm from the flu terminal. Clearly concerned I advised tenants to keep all nearby windows closed and to not use the boiler. I was surprised at his findings as B.Gas had undertaken the same inspection for the previous 15 years. I raised a complaint with B.Gas as they had not noticed the same issue, and this over took 2.5 hours. I organised for the engineer who originally installed the boiler to undertake second inspection. After detailed measurements, i.e. opening the velux windows and using a tape measure, he found that all windows were over 1200mm away from the flu terminal. Alex's findings were incorrect. After emailing Alex he stated that he used a "Dewalt digital laser distance measurer" but did not open the windows. He also stated that he used his "engineering judgement and look at each scenario". If he had opened the windows, as he should have done, he would have found that the installation was within the guidelines. I wasted a lot of time and effort with B.Gas, Tenants, 2nd engineer and chasing Alex due to his incorrect findings. I am now chasing Alex for compensation via small claims court. I WOULD NOT RECOMMEND.
Customer in Surrey Posted on 10/09/2024 , work completed 01/07/2024
The trader replied (on 14/09/2024)
As a Gas Safe registered engineer I have a duty of care to ensure that when producing a gas safety certificate that I am 100% certain the installation is safe. One of the regulations stipulates that a vertical flue terminal must be a minimum distance away from a Velux window adjacent or below the terminal. When I measured the distance for this property (by opening the Velux and measuring using a digital measuring device) it fell slightly short of the requirement and so I was obliged to select this finding on an industry standard form; this triggers an automatic notification that warns of a potential risk. The customer was not happy about this and has disputed the findings. I strongly disagree with the customers recollection of events (who was not present for the inspection) and, despite my best efforts, to resolve their dissatisfaction amicably they have sought to impact the reputation of my business. To confirm, I have no choice but to raise concerns and err on the side of caution when dealing with gas safety.
Boiler service.
Customer Service
Quality
Value
Alex did our annual boiler service for us after seeing recommendations on local social media. We found him to be thorough, polite and very professional. We will definitely be using him in the future. Thanks again.
Customer in Greater London Posted on 28/08/2024 , work completed 28/08/2024
Diagnosing and fixing heating system problem
Customer Service
Quality
Value
Came back from holiday to find the heating system offline in our new house. Alex kindly walked me through a number of things to check over the phone, and was able to attend within a day or so despite a busy schedule. Once in front of the system he found that it was a build up of air in the system. He purged the air, checked the boiler, pump etc, and showed me how I can purge air if it happens again, if I feel brave enough to do it myself! Very reasonable call out charge. I’ve used AB Central a few times before at my old house, as did my brother, and we have always been extremely happy with the service. Recommended!
Customer in Greater London Posted on 23/08/2024 , work completed 23/08/2024
Worcester Bosch Gas Boiler Service
Customer Service
Quality
Value
Alex arrived on time and completed a thorough service of our boiler and expansion cylinder, including testing flue emissions.
Customer in Greater London Posted on 19/08/2024 , work completed 19/08/2024
Best plumber we've had!
Customer Service
Quality
Value
Alex is the best plumber we've had doing some work for us at our cottage over the past few years. He is brilliant at his job and has extensive knowledge and work experience. He helped us with our boiler, installed our Nest and also re-routed some external gas pipes. Alex is a lovely plumber - polite, friendly, good work ethic, and always shows up. Would highly recommend!
Customer in Surrey Posted on 18/08/2024 , work completed 29/07/2024
Boiler service
Customer Service
Quality
Value
Just had my boiler serviced by Alex. He arrived on time and his work is extremely neat and tidy. He takes great pride in his work, and takes time to explain what he is doing, and is very happy to answer questions and give advice. He has previously installed a new bathroom for me, as well as a new WC, and has been servicing my boiler for several years. I can thoroughly recommend him.
Customer in Greater London Posted on 13/08/2024 , work completed 12/08/2024
Excellent service and value.
Customer Service
Quality
Value
Having been round a few days previously to investigate an unusual problem with our central heating system, Alex came to fix the problem. He worked quickly and thoroughly to our satisfaction.
Customer in Posted on 28/06/2024 , work completed 26/06/2024
SERVICE
Customer Service
Quality
Value
Having put in a new boiler a year ago Alex came to carry out its first service. Everything went like clockwork and I look forward to seeing him again in another 12 months.
Customer in Surrey Posted on 24/06/2024 , work completed 24/06/2024