Endorsed by Which?

Ableworld Salford

Approved Service
Logo on white
Installation, Servicing and Repair
4.9

30 Reviews

Opening Hours
Today - 09:00–16:00
  • Monday 09:00–16:00
  • Tuesday 09:00–16:00
  • Wednesday 09:00–16:00
  • Thursday 09:00–16:00
  • Friday 09:00–16:00
  • Saturday - Closed
  • Sunday - Closed

What is an Approved Service endorsement?

Retailers apply to have the services they provide assessed and endorsed by Which? Trusted Traders. In the ‘Approved Service’ ribbon endorsement logo you can see exactly which services we have assessed for a retailer. As an example services may include installation, design or fitting.

Organisations and Awards

Dec 2019

About

Ableworld are the leading Mobility and Stairlift retailer in the UK. We offer an extensive range of value for money, quality products for the elderly and disabled.

We employ experienced care and mobility professionals so you get the right advice and support.

We have over 800 mobility products so you’ll definitely find something to suit your needs. Our friendly store staff can help you find a product to meet your requirements. For convenience we also have an online store for many of our products and offer Click and Collect at your local store.

As a Which Trusted Trader we have a highly skilled engineering Department that provides servicing and repairs for lots of different mobility products, at reasonable rates. We provide servicing and repairs on wheelchairs, stairlifts, mobility scooters and powerchairs, all by our fully trained and experienced in-house engineers.

For more information, or free advice with no obligation to purchase anything why not give us a call today.

What we do

  • Disability and mobility

    • Stairlifts
    • Bathing aids
    • Access ramps - indoor and outdoor
    • Home adaptations
    • Wheelchairs
    • Disabled Lifts
    • Mobility vehicle repairs
    • Mobility vehicle servicing
    • Rise and recline chairs
    • Powerchairs
    • Stairlift Engineers
  • More Services

    • mobility scooter repairs
    • mobility scooter service

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
30 reviews
Customer Service
5.0
Quality
4.9
Value
4.9
Sort by
Repair
Customer Service
Quality
Value
Phoned them at five PM last night and by today it was repaired. Excellent service.
Which? Trusted Traders Consumer Posted on 23/11/2022 , work completed 17/11/2022
The trader replied (on 12/01/2023)
Hello, Thank you for taking the time to leave us some excellent feedback. We are thrilled to hear that you are delighted with the service received from the Ableworld Stairlift team. We hope to see you again! Take care, Ableworld
Fixing a chair
Customer Service
Quality
Value
Gary was a credit to the team and very friendly. Everything was done with the job. Pleasant man.
Which? Trusted Traders Consumer Posted on 23/11/2022 , work completed 17/11/2022
Scooter Repair
Customer Service
Quality
Value
Gary dealt with me and I just wanted to say what a good lad he is. He did an absolutely brilliant job and was very well mannered.
Which? Trusted Traders Consumer Posted on 12/09/2022 , work completed 02/09/2022
The trader replied (on 12/01/2023)
Hello, Thank you for taking the time to leave us some excellent feedback. We are thrilled to hear that you are delighted with the service received from the Ableworld Stairlift team. We hope to see you again! Take care, Ableworld
Repair to Jiffy mobillity scooter
Customer Service
Quality
Value
Tracy initially carried out a temporary repair, when the part arrived Gary completed the repair. Both engineers pleasant and polite, excellent job done. The work was completed as part of an insurance claim when my scooter was accidentally damaged
Customer in Greater Manchester Posted on 02/08/2022 , work completed 02/08/2022
The trader replied (on 12/01/2023)
Hello Thank you for taking the time to leave us some excellent feedback. We are thrilled to hear that you are delighted with the service received from the Ableworld Stairlift team. We hope to see you again! Take care, Ableworld
My review
Customer Service
Quality
Value
Excellent service.
J, Lancashire Posted on 30/07/2019 , work completed 30/07/2019
The trader replied (on 02/08/2019)
Thanks for leaving us a review. We are pleased we could help with your mobility needs recently, and glad you found the service excellent. Kind regards.
Prompt & very professional.
Customer Service
Quality
Value
Very well mannered. Very helpful. And everything explained well.
Iris, Lancashire Posted on 26/07/2019 , work completed 26/07/2019
The trader replied (on 04/09/2019)
Thank you for leaving us a review recently Iris, we appreciate it. We are pleased we could help with your mobility service recently, and glad you found our service helpful. Kind Regards.
Stairlift call out.
Customer Service
Quality
Value
I have always found all the staff at Ableworld (Mobility) very professional, friendly and cannot do enough for you. Always arrive at the time they state and explain the repair and costs.
Christine, Lancashire Posted on 09/07/2019 , work completed 09/07/2019
The trader replied (on 02/08/2019)
Hello Christine, Thank you for leaving us a review, we are pleased we could help with your stairlift call out recently. We are glad you found our service helpful and friendly. Hope your stairlift is working well. Kind regards.
Quietly and efficient
Customer Service
Quality
Value
A new stair lift was installed. It was done as ordered, they worked quietly and efficiently, they explained how it worked. I was told if any queries would be dealt with as soon as possible.
Margaret, Lancashire Posted on 03/07/2019 , work completed 03/07/2019
The trader replied (on 02/08/2019)
Thank you for leaving us a review Margaret, we appreciate it. We are pleased we could help with your new stairlift installation recently, and glad you found our service good. Kind Regards.
My review
Customer Service
Quality
Value
Stairlift fitted
Eunice, Lancashire Posted on 13/06/2019 , work completed 13/06/2019
The trader replied (on 22/07/2019)
Hello Eunice, Thanks for leaving us a review, we are grateful. We are pleased we could install a stairlift into your home recently, and glad you were happy with the service. Kind Regards.
Recliner chair
Customer Service
Quality
Value
Brought a lift and recline cosi chair on 18th May and used it for a few weeks to try it out. I think it's a five star rating for me. It's helping me a lot and the service was very good, could not ask for better.
Pauline, Lancashire Posted on 17/05/2019 , work completed 17/05/2019
The trader replied (on 29/05/2019)
Hello Pauline, Thank you for leaving us a review, we appreciate your feedback. We are pleased that we could assist with your riser recliner chair purchase recently, and glad that you were happy with the service. We hope you enjoy using your new chair! Kind Regards.
Both these things
Customer Service
Quality
Value
I have no problem with your service. Both ladies were very polite and did a good service. We will come to your shop again.
Dorothy, Lancashire Posted on 09/05/2019 , work completed 09/05/2019
The trader replied (on 10/06/2019)
Hello Dorothy, Thanks for leaving us a review, we appreciate it. We are pleased we could help with your service in store recently, and glad you were happy with the overall experience. Kind Regards
Very helpful
Customer Service
Quality
Value
The lady was nice, very helpful , really quick delivery, very happy with the chair.
Margaret, Lancashire Posted on 01/05/2019 , work completed 01/05/2019
The trader replied (on 17/05/2019)
Hello Margaret, Thank you fr leaving us some feedback, we are grateful of your kind words. We are pleased that we could assist with your chair purchase recently, and glad you were happy with the service received. Kind Regards.
Excellent Service
Customer Service
Quality
Value
Very patient and understanding service from both Donna and Louise. Not pushed into making a decision and nothing too much trouble. The chair which was purchased was delivered on time. Installation was quick and everything was explained.
Customer in Greater Manchester Posted on 14/04/2019 , work completed 10/04/2019
The trader replied (on 01/05/2019)
Hello, Thank you for leaving us a review recently, we appreciate your comments. We are glad that Donna and Louise could assist with your chair purchase recently, and that you were happy with the service and delivery. Take Care.
1st class job
Customer Service
Quality
Value
Very happy with the work done, very friendly staff and would recommend them. 1st class job.
Barbara, Lancashire Posted on 09/04/2019 , work completed 09/04/2019
The trader replied (on 01/05/2019)
Hi Barbara, Thanks for leaving us some feedback, we appreciate it! We are pleased that we could help you in store recently, and that you were happy with the service received. We hope to see you again in the near future! Kind Regards
Definitely recommend
Customer Service
Quality
Value
Well done. Job done by engineer with a lot of pride, left my home spotless. Would definitely recommend you.
John, Lancashire Posted on 01/04/2019 , work completed 01/04/2019
The trader replied (on 12/04/2019)
Hi John, Thanks for leaving us a review, we appreciate your feedback! We are pleased we could help with your installation recently, and that you were happy with the service and work provided. Thank you for recommending us further, we are grateful! Kind Regards.
Prompt
Customer Service
Quality
Value
Deliver and build.
Alan, Lancashire Posted on 28/01/2019 , work completed 28/01/2019
The trader replied (on 05/04/2019)
Hi Alan, Thanks for leaving us some feedback, we appreciate it! We are pleased we could assist you recently. Kind Regards.
Prompt and professional
Customer Service
Quality
Value
The workman David arrived earlier than expected. Which was better for us. Although it is only a week ago since the stairlift was fitted. Up to now everything has been satisfactory. We are extremely pleased.
David, Lancashire Posted on 10/01/2019 , work completed 10/01/2019
The trader replied (on 27/03/2019)
Hello David, Thanks for leaving us a review, we appreciate your feedback. We are pleased that David could install your stairlift earlier than expected, and that you were happy with the service received. Kind Regards
Professional.
Customer Service
Quality
Value
We had excellent service, very helpful and considerate sales lady Donna. Not pushy, didn't try to sell us things we didn't need, very patient. Also no rush or pressure to buy.
Leonard, Lancashire Posted on 24/08/2018 , work completed 24/08/2018
The trader replied (on 13/09/2018)
Hello Leonard, Thank you for taking your time to leave us some feedback- we appreciate it. We are pleased that Donna could assist you with your mobility needs in store, and that you felt comfortable buying with us. We hope to see you in store again in the near future. Many Thanks.
Excellent
Customer Service
Quality
Value
Excellent, friendly, helpful and patient service from Donna and Tracy. Thank you!
Ann Marie, Lancashire Posted on 07/08/2018 , work completed 07/08/2018
The trader replied (on 17/08/2018)
Hi Ann-Marie, Thank you for taking your time to leave us a review, it is much appreciated. We are so pleased that Donna and Tracy could help with your mobility needs, we will pass your comments onto them. Take Care.
Good service
Customer Service
Quality
Value
Both Donna and Tracy at Salford Ableworld were very helpful. We went in with an idea of what we wanted and they demonstrated several models and what was suitable for our needs. We purchased a mobility scooter. They demonstrated how to break it down and helped us lead it into the boot.
James, Lancashire Posted on 03/07/2018 , work completed 03/07/2018
The trader replied (on 11/07/2018)
Hello James, thank you for taking your time to leave us a kind review, we appreciate it! We are so pleased that Donna and Tracy could assist you with choosing a new mobility scooter, and that they showed you how it is easily transportable. We hope you enjoy using you new scooter, and hope to see you in store again in the future.
Helpful
Customer Service
Quality
Value
We were served by Donna and Tracey. They were informative and helpful. They were so courteous and very pleasant.
Stuart, Lancashire Posted on 24/05/2018 , work completed 24/05/2018
The trader replied (on 02/07/2018)
Hello Stuart, thank you for taking the time to leave us a kind review, we appreciate it. We are so pleased that Donna and Tracey could assist you in store with your mobility aids, and were pleasant when helping you. We hope to see you again in store in the near future.
My review
Customer Service
Quality
Value
Before meeting the manager and Tracey Walker I spoke to them on the phone. I was given clear directions about how to reach the Salford branch. As an elderly person I travelled by public transport. I phoned to let them know I had arrived in the area. A voice said 'stay there and I shall pick you up I am in a black car and wearing our uniform'. I got what I needed thanks to them and their patience. From start to finish I experienced the VIP treatment.
Joan, Lancashire Posted on 05/04/2018 , work completed 05/04/2018
The trader replied (on 03/05/2018)
Thank you for taking the time to leave us a review Joan, we are pleased that we could help you and that you were pleased with the service from our Salford team. Many thanks and hope to see you again soon.
My review
Customer Service
Quality
Value
Before meeting the manager and Tracey Walker I spoke to them on the phone. I was given clear directions about how to reach the Salford branch. As an elderly person I travelled by public transport. I phoned to let them know I had arrived in the area. A voice said 'stay there and I shall pick you up I am in a black car and wearing our uniform'. I got what I needed thanks to them and their patience. From start to finish I experienced the VIP treatment.
Joan, Lancashire Posted on 05/04/2018 , work completed 05/04/2018
The trader replied (on 03/05/2018)
Thank you for taking the time to leave us a review Joan, we are pleased that we could help you and that you were pleased with the service from our Salford team. Many thanks and hope to see you again soon.
My review
Customer Service
Quality
Value
Bought scooter from them. Service excellent, courteous, and patient demos.
Jack, Lancashire Posted on 08/02/2018 , work completed 08/02/2018
The trader replied (on 20/02/2018)
Thank you for your kind review Jack, we very much appreciate feedback from our customers. We are happy we could assist you with your scooter.
Fantastic
Customer Service
Quality
Value
Customer service was fantastic. Nothing was too much trouble, the staff went out of their way to help. Everything was explained to me about the item I was purchasing. Will certainly recommend this shop and will be purchasing further items.
David, Lancashire Posted on 31/01/2018 , work completed 31/01/2018
The trader replied (on 20/02/2018)
Thank you for taking your time to leave us a review David, we very much appreciate it. We are glad we could help you and pleased we will be seeing you again in store soon.
Perfect place
Customer Service
Quality
Value
Excellent customer service, the lady looked after me very well. Would definitely recommend this shop to others.
Brian, Lancashire Posted on 25/01/2018 , work completed 25/01/2018
The trader replied (on 20/02/2018)
Thank you for leaving us a review Brian, we very much appreciate it. We are pleased our colleagues in store were able to help you.
My review
Customer Service
Quality
Value
Brilliant, friendly and knowledgeable. Would definitely recommend and go back again.
Sue, Lancashire Posted on 24/01/2018 , work completed 24/01/2018
The trader replied (on 20/02/2018)
Thank you for leaving us a review Sue. We are glad we could be of assistance in store and look forward to seeing you again.
Very helpful staff
Customer Service
Quality
Value
Called into Mobility to pick up some supplies and looked round the shop. The staff were so helpful & explained how the disability aids worked. They were a credit to the shop.
Geoffrey, Lancashire Posted on 12/01/2018 , work completed 12/01/2018
The trader replied (on 07/02/2018)
Thanks for leaving us lovely feedback. We are pleased the team looked after you during your visit Geoffrey.
Great job
Customer Service
Quality
Value
Nice friendly ladies who made my visit a pleasant experience.
Barbara, Lancashire Posted on 11/01/2018 , work completed 11/01/2018
The trader replied (on 07/02/2018)
Thank you Barbara, we are pleased the ladies in store were able to help you
Extremely helpful.
Customer Service
Quality
Value
Both ladies at this location were extremely helpful, very professional. Made you feel relaxed. No sales pressure. Would certainly use them again.
Thomas, Lancashire Posted on 10/01/2018 , work completed 10/01/2018
The trader replied (on 07/02/2018)
Thank you for taking the time to leave us feedback Thomas, we really appreciate it.