Endorsed by Which?

Ableworld St Helens

Approved Service
Logo on white
Installation, Servicing and Repair
5.0

43 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 09:00–17:00
  • Sunday 11:00–16:00

What is an Approved Service endorsement?

Retailers apply to have the services they provide assessed and endorsed by Which? Trusted Traders. In the ‘Approved Service’ ribbon endorsement logo you can see exactly which services we have assessed for a retailer. As an example services may include installation, design or fitting.

Organisations and Awards

Dec 2019

About

Ableworld are the leading Mobility and Stairlift retailer in the UK. We offer an extensive range of value for money, quality products for the elderly and disabled.

We employ experienced care and mobility professionals so you get the right advice and support.

We have over 800 mobility products so you’ll definitely find something to suit your needs. Our friendly store staff can help you find a product to meet your requirements. For convenience we also have an online store for many of our products and offer Click and Collect at your local store.

As a Which Trusted Trader we have a highly skilled engineering Department that provides servicing and repairs for lots of different mobility products, at reasonable rates. We provide servicing and repairs on wheelchairs, stairlifts, mobility scooters and powerchairs, all by our fully trained and experienced in-house engineers.

For more information, or free advice with no obligation to purchase anything why not give us a call today.

What we do

  • Disability and mobility

    • Stairlifts
    • Bathing aids
    • Access ramps - indoor and outdoor
    • Home adaptations
    • Wheelchairs
    • Disabled Lifts
    • Mobility vehicle repairs
    • Mobility vehicle servicing
    • Powerchairs
    • Rise and recline chairs
    • Stairlift Engineers
  • More Services

    • mobility scooter repairs
    • mobility scooter servicing

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
43 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Very good.
Customer Service
Quality
Value
The young man who fitted the lift was very good. To me told all what he was doing and I've enjoyed going up & down stairs since.
Betty, Lancashire Posted on 22/10/2019 , work completed 22/10/2019
The trader replied (on 25/11/2019)
Thank you for leaving us some feedback Betty. We are pleased we could help with your recent stairlift installation! Kind Regards
Very helpful
Customer Service
Quality
Value
Very friendly and helpful. Did a good job.
Dorothy, Lancashire Posted on 15/10/2019 , work completed 15/10/2019
The trader replied (on 25/11/2019)
Hi Dorothy, Thanks for leaving us some feedback- we appreciate it. We're pleased we could help with your recent service with us. Kind Regards.
Prompt and professional.
Customer Service
Quality
Value
The men that came and fitted the stair lift were neat tidy. Did a great job and explained everything, Top men 10/10.
Christine, Merseyside Posted on 11/10/2019 , work completed 11/10/2019
The trader replied (on 25/11/2019)
Hi Christine, Thanks for leaving us some feedback. We're pleased we could help with your stairlift installation recently. Kind Regards
Prompt and professional
Customer Service
Quality
Value
Everything went without a hitch. Engineers were very professional and helpful. An excellent job.
Douglas, Merseyside Posted on 11/10/2019 , work completed 11/10/2019
The trader replied (on 25/11/2019)
Hi Douglas, Thanks for leaving us some feedback, we appreciate it. We are pleased we could help! Kind Regards
Our experience.
Customer Service
Quality
Value
My phone call was returned within 5 mins. Very helpful, courteous, informative. Visited within 2 days. Friendly, professional and knowledgeable. Measure & ordered following day & fitted approx. 10 days later as for schedule. Work done quickly, clean & efficient. We have no hesitation in recommending your service to others.
Ethel, Lancashire Posted on 02/10/2019 , work completed 02/10/2019
The trader replied (on 04/02/2020)
Hello Ethel, Thank you for leaving us some feedback. We are pleased that our team could help with your stairlift enquiry recently, and glad we could install it to a high standard. Hope it is working well. Kind Regards
Very prompt service.
Customer Service
Quality
Value
Stairlift installation. Very prompt service. Engineers very helpful and friendly. Good service given from 1st phone call to installation.
Annie, Lancashire Posted on 30/09/2019 , work completed 30/09/2019
The trader replied (on 25/11/2019)
Thanks for leaving us some feedback Annie, we're pleased we could help!
Very good service
Customer Service
Quality
Value
Very good service. Both telephone and engineer very nice people to deal with.
Alice, Lancashire Posted on 10/09/2019 , work completed 10/09/2019
The trader replied (on 21/10/2019)
Hi Alice, Thank you for leaving us some feedback, we appreciate it. We are pleased we could help with your stairlift installation recently. Kind regards.
Most impressed.
Customer Service
Quality
Value
Most impressed would use them again.
Mary, Merseyside Posted on 02/09/2019 , work completed 02/09/2019
The trader replied (on 18/09/2019)
Hi Mary, Thank you for leaving us some feedback recently, we really appreciate it. We are pleased that we could help with your mobility needs, and glad you were happy with the service received. Kind Regards.
Great job
Customer Service
Quality
Value
Finished in under 2 hours. They were on time. Clean and helpful.
Rosemary, Merseyside Posted on 19/07/2019 , work completed 19/07/2019
The trader replied (on 04/09/2019)
Hello Rosemary, Thank you for leaving us a review recently, we appreciate it. We are pleased we could help you out quickly and efficiently, and glad you were happy with the service. Kind Regards.
Very polite
Customer Service
Quality
Value
We are pleased with the lift, pleasant young mand very polite, would recommend you!
Eric, Merseyside Posted on 02/07/2019 , work completed 02/07/2019
The trader replied (on 22/07/2019)
Hello Eric, Thank you for leaving us a review recently, we are grateful. We are pleased we could fit a stairlift into your home recently, and glad you were happy with the service. Kind Regards.
Installed very quickly.
Customer Service
Quality
Value
The time from ordering to the completion of the fitting was excellent with very little disturbance and mess.
Myra, Merseyside Posted on 20/06/2019 , work completed 20/06/2019
The trader replied (on 22/07/2019)
Hello Myra, Thank you for leaving us a review recently, we appreciate your kind words. We are pleased that we could install a stairlift in your home, and glad you found the service good. We hope you are enjoying using it. Kind Regards.
Great efficiency
Customer Service
Quality
Value
Fitted a stairlift. Came on two occasions, once to measure up and prepare old stairlift for removal and again on 29-3-19 to fit new one with great efficiency.
Edmund B, Merseyside Posted on 15/04/2019 , work completed 15/04/2019
The trader replied (on 22/07/2019)
Hello, Thank you for leaving us a review recently, we appreciate it. We are pleased we could fit you a stairlift recently, and glad that you found our service helpful. We hope it is working well! Kind regards.
Very Impressed
Customer Service
Quality
Value
Had a stairlift installed. I was very happy with the service and no pressure sales! I have recommended Ableworld to my friends and they loved them too
Maureen, Merseyside Posted on 21/03/2019 , work completed 21/03/2019
The trader replied (on 05/04/2019)
Hi Maureen, Thanks for leaving us some feedback, we appreciate it! We are pleased we could help with your stairlift installation recently, and glad that you were happy with the service received. Thank you for recommending us further! Kind Regards.
Exceeds all expectations
Customer Service
Quality
Value
From the first phone call the survey was booked. Arrived on time, very polite and with the minimum of fuss, we were given an estimate at a very good price. Fitting was arranged for following day. Engineer arrived as promised and installation was very quick with no disruption. Full working demonstration given. All aspects of visit first class.
Arthur, Merseyside Posted on 20/03/2019 , work completed 20/03/2019
The trader replied (on 12/04/2019)
Hi Arthur, Thanks for leaving us some feedback, we appreciate your comments! We are pleased we could assist with your stairlift installation recently, and glad you were happy with the service from start to end. We hope all is working well! Kind Regards.
My review
Customer Service
Quality
Value
A Mr Crosby came to us, I opened the door and left him to it. All I did was make him two drinks when I asked him. When I asked him did he want another drink, he said he was finished. He told me to go up on the chairlift and told me all about what made him stand out. He helped my husband too - he had just come out of hospital. Lovely man.
Which? Trusted Traders Consumer Posted on 08/02/2019 , work completed 08/02/2019
The trader replied (on 12/04/2019)
Hello, Thanks for leaving us some feedback. We are pleased we could assist you with your stairlift installation recently, and glad you were happy with the service provided! We hope your stairlift is working well! Kind Regards.
Excellent service
Customer Service
Quality
Value
Ableworld employee Laura was very helpful, professional and caring. Nothing was to much trouble and she listened to all our concerns and put us at ease. 10/10.
Anthony, Merseyside Posted on 08/02/2019 , work completed 08/02/2019
The trader replied (on 29/03/2019)
Hi Anthony, Thanks for taking your time to leave us a review, we appreciate your feedback. We are pleased that Laura and the rest of the team could assist you in store recently, and that you were happy with the service. Kind Regards
Pleased
Customer Service
Quality
Value
Very pleased with the work carried out and the engineer was well recommended.
Charles Edward, Merseyside Posted on 04/02/2019 , work completed 04/02/2019
The trader replied (on 29/03/2019)
Hello Charles Edward, Thank you for leaving us a review of your service recently, we appreciate it. We are pleased we could assist with your mobility service, and glad you were happy with the work. Kind Regards
Professional
Customer Service
Quality
Value
From enquiry to fitter. Everyone was very helpful and efficient thanks.
Eric, Merseyside Posted on 29/01/2019 , work completed 29/01/2019
The trader replied (on 29/03/2019)
Hello Eric, Thank you for leaving us some feedback recently, we appreciate it. We are pleased we could install a stairlift in your home, and glad you were happy with the service. Kind Regards.