Endorsed by Which?

Ableworld St Helens

Approved Service
Logo on white
Installation, Servicing and Repair
5.0

43 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 09:00–17:00
  • Sunday 11:00–16:00

What is an Approved Service endorsement?

Retailers apply to have the services they provide assessed and endorsed by Which? Trusted Traders. In the ‘Approved Service’ ribbon endorsement logo you can see exactly which services we have assessed for a retailer. As an example services may include installation, design or fitting.

Organisations and Awards

Dec 2019

About

Ableworld are the leading Mobility and Stairlift retailer in the UK. We offer an extensive range of value for money, quality products for the elderly and disabled.

We employ experienced care and mobility professionals so you get the right advice and support.

We have over 800 mobility products so you’ll definitely find something to suit your needs. Our friendly store staff can help you find a product to meet your requirements. For convenience we also have an online store for many of our products and offer Click and Collect at your local store.

As a Which Trusted Trader we have a highly skilled engineering Department that provides servicing and repairs for lots of different mobility products, at reasonable rates. We provide servicing and repairs on wheelchairs, stairlifts, mobility scooters and powerchairs, all by our fully trained and experienced in-house engineers.

For more information, or free advice with no obligation to purchase anything why not give us a call today.

What we do

  • Disability and mobility

    • Stairlifts
    • Bathing aids
    • Access ramps - indoor and outdoor
    • Home adaptations
    • Wheelchairs
    • Disabled Lifts
    • Mobility vehicle repairs
    • Mobility vehicle servicing
    • Powerchairs
    • Rise and recline chairs
    • Stairlift Engineers
  • More Services

    • mobility scooter repairs
    • mobility scooter servicing

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
43 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Very Happy
Customer Service
Quality
Value
Really good company. Good and speedy service. Full service on my scooter and checked a puncture. Would recommend.
Which? Trusted Traders Consumer Posted on 01/12/2022 , work completed 29/11/2022
The trader replied (on 25/07/2024)
Hello, Thank you for taking the time to leave us this review. We are thrilled to hear our St Helens store was able to provide you with excellent service. We hope to see you again soon! Take care, Ableworld
Stair lift fitted.
Customer Service
Quality
Value
Had a stair lift fitted for my father, 100% recommend, Chris did a fantastic job and would definitely not hesitate to use Ableworld again! Great to see him going up the stairs on the lift rather than struggling. Big thanks again.
Customer in Warrington Posted on 24/08/2022 , work completed 24/08/2022
The trader replied (on 25/07/2024)
Hello, Thank you for taking the time to leave us this review. We are thrilled to hear our St Helens store and engineer were able to provide you with excellent service. We hope to see you again soon! Take care, Ableworld
Really impressed
Customer Service
Quality
Value
Gary was such a pleasent person and extrememly helpful, felt I could really trust him. Really impressed with how quickly the work was done.
Which? Trusted Traders Consumer Posted on 18/08/2022 , work completed 16/08/2022
The trader replied (on 25/07/2024)
Hello, Thank you for taking the time to leave us this review. We are thrilled to hear our St Helens store was able to provide you with excellent service. We hope to see you again soon! Take care, Ableworld
Excellent Service
Customer Service
Quality
Value
Collected my fold up mobility scooter, rectified the fault. They completely serviced and overhauled it and returned it well within the time scale. Both Gary and Tracey were excellent members of their staff, very kind, considerate and helpful. Sharron
Which? Trusted Traders Consumer Posted on 18/08/2022 , work completed 11/08/2022
The trader replied (on 25/07/2024)
Hello, Thank you for taking the time to leave us this review. We are thrilled to hear our St Helens store was able to provide you with excellent service. We hope to see you again soon! Take care, Ableworld
Great service
Customer Service
Quality
Value
Contacted Ableworld on behalf of my elderly house bound father whose recliner chair had stopped working. The contact at the shop told me exactly what to expect and logged the call with the engineers saying one to two days. On day two I was contacted by the engineers to say they would call that morning giving me a time slot. Gary the engineer called me soon after to say he was on his way. Gary turned up found the problem and sorted it there and then and all done before lunch. So to summarise very professional from first call to last and a speedy first class job carried out. What's not to like.
Mike in West Yorkshire Posted on 08/08/2022 , work completed 03/08/2022
The trader replied (on 25/07/2024)
Hello, Thank you for taking the time to leave us this review. We are thrilled to hear our St Helens store was able to provide you with excellent service. We hope to see you again soon! Take care, Ableworld
Scooter Service
Customer Service
Quality
Value
Nothing was too much trouble, Tracey was amazing. The way they conducted themselves was very efficient. I felt confident that they would get the job done. I will return to them if I ever need anything in the future for sure.
Which? Trusted Traders Consumer Posted on 04/08/2022 , work completed 02/08/2022
The trader replied (on 25/07/2024)
Hello, Thank you for taking the time to leave us this review. We are thrilled to hear our St Helens store was able to provide you with excellent service. We hope to see you again soon! Take care, Ableworld
My review
Customer Service
Quality
Value
Stairlift fitted. Engineer (Dave) kept me in touch with work required & carried out the fitting very well. Good to have an engineer of his quality.
Graham, Lancashire Posted on 04/05/2020 , work completed 22/01/2020
The trader replied (on 04/06/2020)
Hi Graham, Thank you for leaving us some feedback, we appreciate you taking your time to do so. We are really pleased that Dave could help with your Stairlift installation recently, and glad you were happy with the quality of the job. Kind regards
Prompt and professional.
Customer Service
Quality
Value
Very satisfied with work done professionally and on time, as quoted. Engineers very helpful and friendly. previously used aftercare, which was excellent.
Norman, Merseyside Posted on 31/01/2020 , work completed 31/01/2020
The trader replied (on 25/03/2020)
Thank you for leaving us some great feedback Norman. We are really pleased that our team could help you recently, and glad you were happy with the work provided. Kind regards
Very impressed
Customer Service
Quality
Value
The stair-lift was fitted within 24 hours of receiving a quotation. The engineer who did the installation was very friendly, professional and knowledgeable. His work was incredibly neat and tidy and was completed in good time. He advised us both before making the decision and once the stair-lift was fitted. He understood our needs and was able to recommend the product most suited to us. We are very pleased not only with the service but also with the product which has provided a huge improvement to my husband's mobility. I would recommend Ableworld fully to anyone considering having a stair-lift fitted.
Customer in Merseyside Posted on 22/01/2020 , work completed 15/01/2020
The trader replied (on 04/02/2020)
Hello, Thanks for leaving us some feedback. We are pleased that our engineer could help with your husbands stairlift installation at your home recently. Thank you for your lovely comments. Kind Regards
Excellent.
Customer Service
Quality
Value
The engineer who carried out the survey and the installation was very professional and also tidy. There was minimal disruption and hardly any noise. The hall was clean with no mess left. The installation was excellent.
William Frederick, Lancashire Posted on 16/01/2020 , work completed 16/01/2020
The trader replied (on 04/02/2020)
Thank you for leaving us some great feedback William. We are pleased that our team could help with your stairlift installation recently, and glad you were happy with the service. Take Care
First class service.
Customer Service
Quality
Value
First class service "5 star."
Margaret, Lancashire Posted on 15/01/2020 , work completed 15/01/2020
The trader replied (on 25/03/2020)
Thank you for leaving us a great rating Margaret, we appreciate it. We are really pleased that we could help with your service recently. Kind regards
Very helpful and pleasant.
Customer Service
Quality
Value
Ableworld were as good as their word, arrived on time, got on with the work and finished within the time stated. Very efficient and clean and tidy. The engineer was very pleasant. I would like to add that all the staff in Ableworld Wigan are very helpful and pleasant.
Kenneth, Lancashire Posted on 14/01/2020 , work completed 14/01/2020
The trader replied (on 04/02/2020)
We appreciate you leaving us some feedback Kenneth, Thank you. We are pleased that our team could help with your service recently, and glad you found the service and work provided good. Kind regards
Prompt and very friendly.
Customer Service
Quality
Value
The trader was very polite and helpful. We went through all the steps with the chairlift, showing all the features.
Clifford, Merseyside Posted on 14/01/2020 , work completed 14/01/2020
The trader replied (on 04/02/2020)
Hi Clifford, Thanks for leaving us some feedback. We are pleased that our team could help with your stairlift installation recently. Kind regards
Excellent.
Customer Service
Quality
Value
I got 3 quotes but Ableworld were the best price for what we wanted. The fitter came out and explained everything. He was very helpful and answered all our questions. His work was excellent no mess. The lift was fitted within 4 days of the survey.
Diane, Merseyside Posted on 10/01/2020 , work completed 10/01/2020
The trader replied (on 04/02/2020)
Hi Diane, Thank you for leaving us some feedback, we are pleased we could assist with your stairlift installation recently! Hope it is working well. Kind regards
Professional
Customer Service
Quality
Value
Ableworld very professional, reacted to my requirements very quickly. Very trustworthy.
Mildred, Lancashire Posted on 08/01/2020 , work completed 08/01/2020
The trader replied (on 04/02/2020)
Thank you for leaving us your kind words Mildred. We are pleased we could help you with your mobility aids recently. Kind Regards
Excellent
Customer Service
Quality
Value
Install stairlift. Service excellent. Engineer first-class. Would certainly recommend your service.
Rosemary, Cheshire Posted on 08/01/2020 , work completed 08/01/2020
The trader replied (on 04/02/2020)
Hi Rosemary, Thank you for leaving us some feedback. We are pleased that our engineering team could assist with your stairlift installation recently, and glad to hear you would recommend us further. Kind regards
Prompt and Efficient
Customer Service
Quality
Value
The service at your shop was excellent. Your engineer was prompt and efficient when measuring up and fitting the chairlift. His work and explanations were clean and clear and he left no mess.
Nigel, Merseyside Posted on 07/01/2020 , work completed 07/01/2020
The trader replied (on 04/02/2020)
Hi Nigel, Thank you for leaving us some feedback. We are pleased that our team could help with your stairlift installation recently, and glad you were happy with the overall service. Take Care
Prompt and professional.
Customer Service
Quality
Value
I have no hesitation recommending, we tried the product and it was fine, recommended to family members.
Joyce, Lancashire Posted on 07/01/2020 , work completed 07/01/2020
The trader replied (on 04/02/2020)
Hello Joyce, We appreciate you leaving us some feedback- Thank you. We are pleased that our team could help you in store recently! Kind Regards
Absolutely superb.
Customer Service
Quality
Value
Sean (Shaun?) was very courteous, professional and informative. He measured, calculated and then explained in detail the cost and the best stairlift for me. He arrived promptly on the day of installation and worked diligently. Absolutely no rubbish was left behind (no-one would have known there had been a workman in). I am delighted with the stairlift (life is so much easier) but I am even more delighted with the quick, easy and efficient way in which my request was dealt with. Well done Ableworld! Full marks in every aspect of your dealings. If I can I will recommend your services to anyone in need.
Margaret, Merseyside Posted on 06/01/2020 , work completed 06/01/2020
The trader replied (on 04/02/2020)
Hello Margaret, Thank you for leaving us some feedback. We are really pleased that Sean and the rest of the team could help with your stairlift installation at your home recently. Thank you for further recommending us, we appreciate it. Kind regards
Excellent service.
Customer Service
Quality
Value
Engineer priced the job on Tuesday & fitted it Friday. Very knowledgeable and professional.
Muriel, Merseyside Posted on 03/01/2020 , work completed 03/01/2020
The trader replied (on 04/02/2020)
Thank you for your kind words Muriel. We are pleased we could help with your installation at home recently, and glad you were happy with the service. Kind regards
Thank you
Customer Service
Quality
Value
Fix stairlift! On time and on budget! Considerate and friendly and caring! Thank you.
Marjorie, Lancashire Posted on 23/12/2019 , work completed 23/12/2019
Prompt, efficient, courteous professional.
Customer Service
Quality
Value
The work was carried out to an extremely high standard. The men were very caring. The place was left meticulous and a thorough explanation was given as to use of equipment. Two gentlemen who were a great advert for Ableworld.
Tony, Merseyside Posted on 13/12/2019 , work completed 13/12/2019
The trader replied (on 04/02/2020)
Thank you for leaving us your kind words Tony. We are pleased that our team could help recently with the service. Kind regards
David Bridge
Customer Service
Quality
Value
Fit stairlift. It was fitted to agreed schedule and budget. David was very helpful and a good worker. Resolved satisfactorily.
Margaret, Lancashire Posted on 08/11/2019 , work completed 08/11/2019
The trader replied (on 16/12/2019)
Hello Margaret, Thanks for leaving us some feedback. We appreciate your comments. We are pleased that David come help with your stairlift installation recently, and glad you were happy with the service! Kind Regards.
Highly recommend the procedure.
Customer Service
Quality
Value
From the beginning, when the actual fitter arrived to measure-up, to the end, we were very impressed. Really good system in place to make the whole experience easy and enjoyable. The fitter (Sean) was exceptional in everything he did and said.
S, Merseyside Posted on 05/11/2019 , work completed 05/11/2019
The trader replied (on 04/02/2020)
Thank you for leaving us a great rating recently, we appreciate you taking your time to do so. We are pleased that Sean and the rest of our team could help with your stairlift installation recently, and glad it is working well and is easy to use. Kind regards
Prompt, polite, very professional
Customer Service
Quality
Value
Chris attended my house to give advice and a quotation first. He advised me to visit the showroom in Southport which I did. They were very helpful there and an agreement was made prior to Chris fitting the stair lift on 31/10/19.
Jacqueline, Merseyside Posted on 31/10/2019 , work completed 31/10/2019
The trader replied (on 25/11/2019)
Thank you for leaving us some feedback Jacqueline, we appreciate it! We are pleased we could help with your stairlift installation recently. Kind Regards
Very good.
Customer Service
Quality
Value
The young man who fitted the lift was very good. To me told all what he was doing and I've enjoyed going up & down stairs since.
Betty, Lancashire Posted on 22/10/2019 , work completed 22/10/2019
The trader replied (on 25/11/2019)
Thank you for leaving us some feedback Betty. We are pleased we could help with your recent stairlift installation! Kind Regards
Very helpful
Customer Service
Quality
Value
Very friendly and helpful. Did a good job.
Dorothy, Lancashire Posted on 15/10/2019 , work completed 15/10/2019
The trader replied (on 25/11/2019)
Hi Dorothy, Thanks for leaving us some feedback- we appreciate it. We're pleased we could help with your recent service with us. Kind Regards.
Prompt and professional
Customer Service
Quality
Value
Everything went without a hitch. Engineers were very professional and helpful. An excellent job.
Douglas, Merseyside Posted on 11/10/2019 , work completed 11/10/2019
The trader replied (on 25/11/2019)
Hi Douglas, Thanks for leaving us some feedback, we appreciate it. We are pleased we could help! Kind Regards
Prompt and professional.
Customer Service
Quality
Value
The men that came and fitted the stair lift were neat tidy. Did a great job and explained everything, Top men 10/10.
Christine, Merseyside Posted on 11/10/2019 , work completed 11/10/2019
The trader replied (on 25/11/2019)
Hi Christine, Thanks for leaving us some feedback. We're pleased we could help with your stairlift installation recently. Kind Regards
Our experience.
Customer Service
Quality
Value
My phone call was returned within 5 mins. Very helpful, courteous, informative. Visited within 2 days. Friendly, professional and knowledgeable. Measure & ordered following day & fitted approx. 10 days later as for schedule. Work done quickly, clean & efficient. We have no hesitation in recommending your service to others.
Ethel, Lancashire Posted on 02/10/2019 , work completed 02/10/2019
The trader replied (on 04/02/2020)
Hello Ethel, Thank you for leaving us some feedback. We are pleased that our team could help with your stairlift enquiry recently, and glad we could install it to a high standard. Hope it is working well. Kind Regards
Very prompt service.
Customer Service
Quality
Value
Stairlift installation. Very prompt service. Engineers very helpful and friendly. Good service given from 1st phone call to installation.
Annie, Lancashire Posted on 30/09/2019 , work completed 30/09/2019
The trader replied (on 25/11/2019)
Thanks for leaving us some feedback Annie, we're pleased we could help!
Very good service
Customer Service
Quality
Value
Very good service. Both telephone and engineer very nice people to deal with.
Alice, Lancashire Posted on 10/09/2019 , work completed 10/09/2019
The trader replied (on 21/10/2019)
Hi Alice, Thank you for leaving us some feedback, we appreciate it. We are pleased we could help with your stairlift installation recently. Kind regards.
Most impressed.
Customer Service
Quality
Value
Most impressed would use them again.
Mary, Merseyside Posted on 02/09/2019 , work completed 02/09/2019
The trader replied (on 18/09/2019)
Hi Mary, Thank you for leaving us some feedback recently, we really appreciate it. We are pleased that we could help with your mobility needs, and glad you were happy with the service received. Kind Regards.
Great job
Customer Service
Quality
Value
Finished in under 2 hours. They were on time. Clean and helpful.
Rosemary, Merseyside Posted on 19/07/2019 , work completed 19/07/2019
The trader replied (on 04/09/2019)
Hello Rosemary, Thank you for leaving us a review recently, we appreciate it. We are pleased we could help you out quickly and efficiently, and glad you were happy with the service. Kind Regards.
Very polite
Customer Service
Quality
Value
We are pleased with the lift, pleasant young mand very polite, would recommend you!
Eric, Merseyside Posted on 02/07/2019 , work completed 02/07/2019
The trader replied (on 22/07/2019)
Hello Eric, Thank you for leaving us a review recently, we are grateful. We are pleased we could fit a stairlift into your home recently, and glad you were happy with the service. Kind Regards.
Installed very quickly.
Customer Service
Quality
Value
The time from ordering to the completion of the fitting was excellent with very little disturbance and mess.
Myra, Merseyside Posted on 20/06/2019 , work completed 20/06/2019
The trader replied (on 22/07/2019)
Hello Myra, Thank you for leaving us a review recently, we appreciate your kind words. We are pleased that we could install a stairlift in your home, and glad you found the service good. We hope you are enjoying using it. Kind Regards.
Great efficiency
Customer Service
Quality
Value
Fitted a stairlift. Came on two occasions, once to measure up and prepare old stairlift for removal and again on 29-3-19 to fit new one with great efficiency.
Edmund B, Merseyside Posted on 15/04/2019 , work completed 15/04/2019
The trader replied (on 22/07/2019)
Hello, Thank you for leaving us a review recently, we appreciate it. We are pleased we could fit you a stairlift recently, and glad that you found our service helpful. We hope it is working well! Kind regards.
Very Impressed
Customer Service
Quality
Value
Had a stairlift installed. I was very happy with the service and no pressure sales! I have recommended Ableworld to my friends and they loved them too
Maureen, Merseyside Posted on 21/03/2019 , work completed 21/03/2019
The trader replied (on 05/04/2019)
Hi Maureen, Thanks for leaving us some feedback, we appreciate it! We are pleased we could help with your stairlift installation recently, and glad that you were happy with the service received. Thank you for recommending us further! Kind Regards.
Exceeds all expectations
Customer Service
Quality
Value
From the first phone call the survey was booked. Arrived on time, very polite and with the minimum of fuss, we were given an estimate at a very good price. Fitting was arranged for following day. Engineer arrived as promised and installation was very quick with no disruption. Full working demonstration given. All aspects of visit first class.
Arthur, Merseyside Posted on 20/03/2019 , work completed 20/03/2019
The trader replied (on 12/04/2019)
Hi Arthur, Thanks for leaving us some feedback, we appreciate your comments! We are pleased we could assist with your stairlift installation recently, and glad you were happy with the service from start to end. We hope all is working well! Kind Regards.
Excellent service
Customer Service
Quality
Value
Ableworld employee Laura was very helpful, professional and caring. Nothing was to much trouble and she listened to all our concerns and put us at ease. 10/10.
Anthony, Merseyside Posted on 08/02/2019 , work completed 08/02/2019
The trader replied (on 29/03/2019)
Hi Anthony, Thanks for taking your time to leave us a review, we appreciate your feedback. We are pleased that Laura and the rest of the team could assist you in store recently, and that you were happy with the service. Kind Regards
My review
Customer Service
Quality
Value
A Mr Crosby came to us, I opened the door and left him to it. All I did was make him two drinks when I asked him. When I asked him did he want another drink, he said he was finished. He told me to go up on the chairlift and told me all about what made him stand out. He helped my husband too - he had just come out of hospital. Lovely man.
Which? Trusted Traders Consumer Posted on 08/02/2019 , work completed 08/02/2019
The trader replied (on 12/04/2019)
Hello, Thanks for leaving us some feedback. We are pleased we could assist you with your stairlift installation recently, and glad you were happy with the service provided! We hope your stairlift is working well! Kind Regards.
Pleased
Customer Service
Quality
Value
Very pleased with the work carried out and the engineer was well recommended.
Charles Edward, Merseyside Posted on 04/02/2019 , work completed 04/02/2019
The trader replied (on 29/03/2019)
Hello Charles Edward, Thank you for leaving us a review of your service recently, we appreciate it. We are pleased we could assist with your mobility service, and glad you were happy with the work. Kind Regards
Professional
Customer Service
Quality
Value
From enquiry to fitter. Everyone was very helpful and efficient thanks.
Eric, Merseyside Posted on 29/01/2019 , work completed 29/01/2019
The trader replied (on 29/03/2019)
Hello Eric, Thank you for leaving us some feedback recently, we appreciate it. We are pleased we could install a stairlift in your home, and glad you were happy with the service. Kind Regards.