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Ableworld Stockton

Approved Service
Logo on white
Installation, Servicing and Repair
4.9

27 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 09:00–17:00
  • Sunday - Closed
See customer reviews & leave a review

What is an Approved Service endorsement?

Retailers apply to have the services they provide assessed and endorsed by Which? Trusted Traders. In the ‘Approved Service’ ribbon endorsement logo you can see exactly which services we have assessed for a retailer. As an example services may include installation, design or fitting.

About

Ableworld are the leading Mobility and Stairlift retailer in the UK. We offer an extensive range of value for money, quality products for the elderly and disabled.

We employ experienced care and mobility professionals so you get the right advice and support.

We have over 800 mobility products so you’ll definitely find something to suit your needs. Our friendly store staff can help you find a product to meet your requirements. For convenience we also have an online store for many of our products and offer Click and Collect at your local store.

As a Which Trusted Trader we have a highly skilled engineering Department that provides servicing and repairs for lots of different mobility products, at reasonable rates. We provide servicing and repairs on wheelchairs, stairlifts, mobility scooters and powerchairs, all by our fully trained and experienced in-house engineers.

For more information, or free advice with no obligation to purchase anything why not give us a call today.

What we do

  • Disability and mobility

    • Stairlifts
    • Bathing aids
    • Access ramps - indoor and outdoor
    • Wheelchairs
    • Home adaptations
    • Disabled Lifts
    • Mobility vehicle repairs
    • Mobility vehicle servicing
    • Powerchairs
    • Rise and recline chairs
    • Stairlift Engineers

  • More Services

    • mobility scooter repairs
    • mobility scooter servicing

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
27 reviews
Customer Service
5.0
Quality
4.9
Value
4.9
Recommended

Recommended

by 100% of customers
Sort by
Fantastic Job
Customer Service
Quality
Value
Stairlift install - On time. Gentleman was very friendly, helpful, co-operative and very pleasant
Which? Trusted Traders Consumer Posted on 07/06/2023 , work completed 02/06/2023
Recommended
The trader replied (on 25/07/2024)
Hello, Thank you for taking the time to leave us this review. We are thrilled to hear our Stockton store and engineer were able to provide you with excellent service. We hope to see you again soon! Take care, Ableworld
Excellent service.
Customer Service
Quality
Value
My ninety six year old aunt, who lives alone, suddenly became unable to climb the stairs due to illness. I rang several firms to enquire about stairlift hire but no one could help immediately until I contacted Ableworld. From the first call, they were sympathetic to the urgency of the situation and fitted the stairlift in a couple of days. Ian the fitter couldn't have been more patient with my aunt, explaining everything in detail and unhurried which helped her cope with new situation. We're very grateful to this company for their caring attitude and help. We highly recommend them to prospective customers.
Customer in North Yorkshire Posted on 07/04/2022 , work completed 15/03/2022
Recommended
The trader replied (on 01/08/2022)
Hello, Thank you for taking the time to leave us an excellent review. Firstly, we are sorry to hear about your Aunts illness. It is great to hear that our Stairlift team were able to accommodate your situation as best as we could. We are thrilled to hear Ian was able to explain everything to your Aunt whilst being patient. Thank you for your recommendation and we hope to see you again. Take care, Ableworld
Friendly & reassuring
Customer Service
Quality
Value
Great service - absolutely nothing to complain about. Clear communication, very friendly and professional service, would recommend!
Deirdre, Cleveland Posted on 22/07/2019 , work completed 22/07/2019
Recommended
The trader replied (on 04/09/2019)
Hello Deirdre, Thank you for leaving us a review recently, we appreciate it. We are pleased that we could provide a professional service and glad you were happy with it. Kind Regards.
Approachable and efficient
Customer Service
Quality
Value
They came exactly on time. Engineer very approachable & efficient. Work carried out with minimum disruption and left clean & tidy. Gave easy to use instructions.
Rose, Cleveland Posted on 03/05/2019 , work completed 03/05/2019
Recommended
The trader replied (on 17/05/2019)
Hello Rose, Thanks for leaving us a review, we appreciate your kind words! We are glad we could assist with your mobility needs recently, and pleased you were happy with the service provided! Kind Regards.
Jiffy auto fold scooter
Customer Service
Quality
Value
Purchased Jiffy scooter today was served by Gemma very polite and informative nothing was any trouble demonstrated how to use the scooter fold and unfold it let my wife try it out no pushy sales patter very relaxed would not hesitate in making further purchases from Ableworld Stockton excellent service.
Customer in Stockton-on-Tees Posted on 24/04/2019 , work completed 24/04/2019
Recommended
The trader replied (on 03/05/2019)
Hello, Thank you for leaving us some feedback, we appreciate your comments! We are pleased that Gemma could help with your scooter purchase recently, and that you were happy with the service provided. We hope you are enjoying using your scooter! Kind Regards.
Excellent all round.
Customer Service
Quality
Value
Our criteria was for the firm to provide us with a stairlift, when they said they would do it, at a reasonable price for good quality. It was all of this. The young man, Shaun, came straight away to measure up, discuss our needs, and give us a quote. It was £1000 cheaper than the same stairlift from another quote. He was respectful, did not pressure us, and he planned it all so well and clearly without being patronising. He came back to install the lift within a couple of days. He explained how it all worked, and how to care for it so well, before he left, and left us with booklets and phone numbers too. He was efficient and friendly, and such a pleasant young man, a credit to his employers. I can highly recommend him, and Ableworld Stockton.
Customer in Middlesbrough Posted on 20/01/2019 , work completed 18/01/2019
Recommended
The trader replied (on 08/02/2019)
Hello, Thank you for leaving us some feedback, we appreciate it. We are pleased that Shaun and the rest of our team could help with your recent stairlift installation, and we are happy that you would recommend us further because of the high service we provided. We hope your stairlift is working well. Kind Regards.
Prompt & professional
Customer Service
Quality
Value
The young man who worked here was the same one who visited as last week. He was excellent an both occasions - punctual, thorough and polite. He gave us a full and clear explanation of how the stair lift works. We were very impressed.
Donald, Cleveland Posted on 16/07/2018 , work completed 16/07/2018
Recommended
The trader replied (on 08/08/2018)
Hi Donald, Thank you for taking your time to leave us a review, we appreciate it. We are happy that we could help you with a new stairlift installation, and that you felt comfortable with the explanation of it to you. We hope you enjoy using it. Many Thanks.
Very efficient
Customer Service
Quality
Value
The young man who installed the chair lift was very efficient and helpful. He arrived within 5 minutes of the time quoted & spent time at the end explaining all the details. Nothing has gone wrong since it was put in & hopefully will not do so. My only question is why didn't I do this months ago!
Margaret, Cleveland Posted on 11/07/2018 , work completed 11/07/2018
Recommended
The trader replied (on 15/08/2018)
Hello Margaret, Thank you for your kind words about our engineer, we appreciate you taking your time to do so. We are so pleased that we could help out with installing you a new stairlift and explaining the details to you! We hope you enjoy using your stairlift, and hope to see you in store again in the future. Many Thanks.
Highly recommended.
Customer Service
Quality
Value
Highly recommended. Good job done. Fast and efficient. Explained everything to me.
Brenda, Cleveland Posted on 01/06/2018 , work completed 01/06/2018
Recommended
The trader replied (on 14/06/2018)
We appreciate you taking the time to leave us a kind review Brenda, Thank you. We are happy that you were satisfied with the service you received from our team and we hope to see you again soon.
My review
Customer Service
Quality
Value
Prompt and professional.
Edward, Cleveland Posted on 30/05/2018 , work completed 30/05/2018
Recommended
The trader replied (on 14/06/2018)
Thank you for taking the time to leave us a kind review Edward, we are pleased that you were happy with the service you received from us. We hope to see you again soon.
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Standard network rate.