Abode Heat Ltd

This is an excellent company - I can't recommend them highly enough. From start to finish everybody at Abode has been helpful, knowledgeable, responsive and friendly. This has made buying and installing an air source heat pump possible, despite the considerable obstacles put up by the government Green Homes Grant. We bought our ASHP through the government green homes grant. It was a difficult experience, and at one point it looked as though the grant would not be be paid out. Ali and Sophie at Abode helped with every stage of the process, writing detailed, polite and well-thought-out letters to the grant scheme on our behalf, and even to their local MP. I honestly think that without their help we would not have received the grant, and therefore had to either foot the bill ourselves or look at costly alternatives. When it became apparent that the Vaillant system (that was originally quoted for) was not available due to supply problems, Ali and Sophie completely re-wrote our quote with a Daikin system instead. They even negotiated with Daikin to ensure that the more expensive system was delivered at the same price. When the time came to install our ASHP, Wayne and Scott did an excellent job. They worked closely with our builder, electrician and plumber and were always tidy, polite and punctual. The pipework (of which there is quite a lot!) was neat and as compact as possible. Additionally, the support following installation has also been excellent. Thank you Abode!

We chose Abode because they were on the list of Daikin approved installers. We had 2 other quotes but they weren't thorough, one didn't even visit the property! We were impressed by Abode's initial visit and checks prior to installation. We had a couple of problems due to the limited access to our property e.g. the Daikin delivery sent 1 man on his own, we had to get neighbours to help lift it in and the Hippo collection couldn't get to us. This was resolved easily through Sophie and Ali, great work. The installation went well, after a hiccup with the location, the installation team were hardworking and efficient. The sub-contracted plumbers, Justin Eyre and team, were impressive with our installation completed quickly and efficiently. Finally Craig from Heat Pump Care was professional and dedicated to getting everything working correctly. Really delighted with the installation and the team's work, we would highly recommend Abode and their contractors.

I have built a large new build. Adobe were one of several companies that quoted for an air source heat pump & hot water system using mordern, green tech. From start to finish they were very helpful & completely honest. The price was high but fair. I liked how well they communicated from start to finish & everything they did, any emails, issues, or invoices were easily accessible & visible on their buildertrend site. The works were completed in stages & the adobe team that came to site were very flexible & easy to get on with. The quality of work is excellent & they have left the plant room looking so good, that when visitors come I can show off their work! Definitely recommend them.

Abode installed an air source heat pump at my home in the middle of Dartmoor, not the easiest house to heat! Any preliminary teething problems were quickly ironed out, and a lot of time and effort has been put in to get the system running efficiently. The Abode team are knowledgeable, friendly and patient! I cannot recommend them highly enough. They have treated me very fairly, and during Covid have been diligent with virus protection measures. And what's more, they turn up when they say they will --- very unusual up here on the Moor! I now have a nice warm home. A big thank you to the Abode team.

In spite on COVID19 crisis Abode came out to find out why my air source heat pump had stopped working. The original installer is no longer in business and I was pretty desperate to find someone qualified to do the checks. Amazingly Ali had been working previously for my installer so I was truly delighted to find that she was now with Adobe and knew that I was going to be in efficient hands. The team came out with all the necessary virus protection paraphernalia and sorted the problem much to my relief. I have no doubts in recommending them to anyone looking for renewable heat solutions.

The team are exceptionally knowledgeable and friendly to deal with. They provided hours of time on the phone and independent research of my specific situation without asking for a penny. I had an alternative installer looking to install an ASHP in my home but Abode would not even offer this until they had come to visit and carried out a heat survey this revealed that the system being offered by the other installer would never heat my home. They also noted that the proposal to install a gigantic water tank to work with the ASHP and my solar was not feasible Abode matched a cutting edge, very compact heat battery system from SunAmp with my solar and rather than sell me an inappropriate water tank/ASHP combo. They recommended I waited for a new model ASHP due to come out in the future that would integrate with my current central heating system. If you want someone to objectively provide a solution to home energy systems I could not recommend the team more highly. They are clearly not just motivated to sell stuff but to use their knowledge and experience to genuinely try to find the best solution based on scientific methods. Also just a lovely team to deal with .