Endorsed by Which?

Abode Heat Ltd

4.9

10 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

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About

Heat pump & heat battery storage, design, supply, install and commission.

We have over 12 years' experience operating across Somerset, Devon & Cornwall - MCS & RECC Code accredited we provide a range of services & support to support your heat pump & heat battery requirements

Abode Heat help the South West benefit from heat pump and heat battery technology, as an alternative to traditional fossil fuel boilers and direct electric heaters in domestic dwellings and light commercial buildings.

Our design led approach helps customers understand their real heating and hot water requirement that puts them in the best position to invest in the right technical solution to meet current and future heating needs.

We support customer projects in Cornwall, Devon, Somerset, West Dorset, West Wiltshire and the Bristol area.

- Air source heat pumps
- Ground source heat pumps
- Home energy analysis
- Heat battery storage
- Heat pump maintenance and services
- Underfloor heating

What we do

  • Heating contractors

  • Boiler, central heating and gas engineers

    • Underfloor heating
  • Renewable energy

    • Air source heat pumps
    • Ground source heat pumps
    • Home energy analysis
  • More Services

    • heat battery storage
    • heat pump maintenance and services

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
10 reviews
Customer Service
5.0
Quality
5.0
Value
4.8
Sort by
Air source heat pump
Customer Service
Quality
Value
This is an excellent company - I can't recommend them highly enough. From start to finish everybody at Abode has been helpful, knowledgeable, responsive and friendly. This has made buying and installing an air source heat pump possible, despite the considerable obstacles put up by the government Green Homes Grant. We bought our ASHP through the government green homes grant. It was a difficult experience, and at one point it looked as though the grant would not be be paid out. Ali and Sophie at Abode helped with every stage of the process, writing detailed, polite and well-thought-out letters to the grant scheme on our behalf, and even to their local MP. I honestly think that without their help we would not have received the grant, and therefore had to either foot the bill ourselves or look at costly alternatives. When it became apparent that the Vaillant system (that was originally quoted for) was not available due to supply problems, Ali and Sophie completely re-wrote our quote with a Daikin system instead. They even negotiated with Daikin to ensure that the more expensive system was delivered at the same price. When the time came to install our ASHP, Wayne and Scott did an excellent job. They worked closely with our builder, electrician and plumber and were always tidy, polite and punctual. The pipework (of which there is quite a lot!) was neat and as compact as possible. Additionally, the support following installation has also been excellent. Thank you Abode!
Customer in Devon Posted on 30/01/2022 , work completed 01/11/2021
The trader replied (on 01/02/2022)
Thank you, that's such a lovely review and we appreciate you taking time to give us this valuable feedback and thank you so much for recognising the "back office" team, thanks must come to you as well for supporting our plea for assistance to the scheme and thanks also to Scott Mann MP for their support. All together a great team effort! We're delighted and proud that you have had a great experience with us. Many thanks Sophie and team
Very pleased - good company
Customer Service
Quality
Value
We chose Abode because they were on the list of Daikin approved installers. We had 2 other quotes but they weren't thorough, one didn't even visit the property! We were impressed by Abode's initial visit and checks prior to installation. We had a couple of problems due to the limited access to our property e.g. the Daikin delivery sent 1 man on his own, we had to get neighbours to help lift it in and the Hippo collection couldn't get to us. This was resolved easily through Sophie and Ali, great work. The installation went well, after a hiccup with the location, the installation team were hardworking and efficient. The sub-contracted plumbers, Justin Eyre and team, were impressive with our installation completed quickly and efficiently. Finally Craig from Heat Pump Care was professional and dedicated to getting everything working correctly. Really delighted with the installation and the team's work, we would highly recommend Abode and their contractors.
Customer in Cornwall Posted on 12/11/2021 , work completed 08/10/2021
The trader replied (on 12/11/2021)
Hi Customer in Cornwall - thank you so much for your review, we really appreciate it. We also truly appreciate your support in working out solutions for some of the hiccups - inevitably these things happen and we can't thank you enough for working with us to find speedy solutions. We are delighted you are happy and we will share your kind words to our wider team. We are proud to work with our sister company Heat Pump Care and our trusted sub-contractor Justin and your feedback will mean the world to them too. Thank you so much for taking the time to post this review. With our very best wishes always Sophie Govier, Abode Team & Heat Pump Care team
Air source heat pump install
Customer Service
Quality
Value
I have built a large new build. Adobe were one of several companies that quoted for an air source heat pump & hot water system using mordern, green tech. From start to finish they were very helpful & completely honest. The price was high but fair. I liked how well they communicated from start to finish & everything they did, any emails, issues, or invoices were easily accessible & visible on their buildertrend site. The works were completed in stages & the adobe team that came to site were very flexible & easy to get on with. The quality of work is excellent & they have left the plant room looking so good, that when visitors come I can show off their work! Definitely recommend them.
Customer in Somerset Posted on 09/04/2021 , work completed 29/03/2021
efficient and knowledgeable
Customer Service
Quality
Value
Abode installed an air source heat pump at my home in the middle of Dartmoor, not the easiest house to heat! Any preliminary teething problems were quickly ironed out, and a lot of time and effort has been put in to get the system running efficiently. The Abode team are knowledgeable, friendly and patient! I cannot recommend them highly enough. They have treated me very fairly, and during Covid have been diligent with virus protection measures. And what's more, they turn up when they say they will --- very unusual up here on the Moor! I now have a nice warm home. A big thank you to the Abode team.
Jude in Devon Posted on 08/01/2021 , work completed 06/01/2020
The trader replied (on 12/01/2021)
Hi Jude, thank you so much for your kind words and feedback, really appreciate it. In particular the co-operation you gave the team with the enhanced Covid plan to keep us all safe - that helps us all to keep delivering to every customer. We are absolutely delighted your beautiful home is cosy and warm, it's been a pleasure working with you particularly in such a stunning location! Stay safe and warm up there on the moor! Our very best wishes to you from Sophie, Luke & all the Abode team
Emergency Repair
Customer Service
Quality
Value
In spite on COVID19 crisis Abode came out to find out why my air source heat pump had stopped working. The original installer is no longer in business and I was pretty desperate to find someone qualified to do the checks. Amazingly Ali had been working previously for my installer so I was truly delighted to find that she was now with Adobe and knew that I was going to be in efficient hands. The team came out with all the necessary virus protection paraphernalia and sorted the problem much to my relief. I have no doubts in recommending them to anyone looking for renewable heat solutions.
Customer in Cornwall Posted on 12/06/2020 , work completed 26/03/2020
The trader replied (on 22/06/2020)
Hi Cornwall Customer, it was a delight to be back in touch with you albeit would have preferred your heat pump not to be broken! Really pleased that the team solved your issue quickly and to your satisfaction. And thank you for accepting the Covid 19 protocols we needed to put in place - your co-operation is also very much appreciated. Stay safe now and look forward to seeing you in more normal circumstances with very best wishes Ali & The Abode Team
Extremely knowledgeable and motivated to help homeowners use the best technology to reduce the environmental impact of their homes
Customer Service
Quality
Value
The team are exceptionally knowledgeable and friendly to deal with. They provided hours of time on the phone and independent research of my specific situation without asking for a penny. I had an alternative installer looking to install an ASHP in my home but Abode would not even offer this until they had come to visit and carried out a heat survey this revealed that the system being offered by the other installer would never heat my home. They also noted that the proposal to install a gigantic water tank to work with the ASHP and my solar was not feasible Abode matched a cutting edge, very compact heat battery system from SunAmp with my solar and rather than sell me an inappropriate water tank/ASHP combo. They recommended I waited for a new model ASHP due to come out in the future that would integrate with my current central heating system. If you want someone to objectively provide a solution to home energy systems I could not recommend the team more highly. They are clearly not just motivated to sell stuff but to use their knowledge and experience to genuinely try to find the best solution based on scientific methods. Also just a lovely team to deal with .
Customer in Bristol City Posted on 11/06/2020 , work completed 07/07/2019
The trader replied (on 01/07/2020)
Hi Bristol City Customer, thank you for taking time out to post this review. We really appreciate it. Your comments and feedback help us define what we need to do to support our customers to ensure they get the best solution. Delighted you are happy with our approach and more importantly with the Sunamp heat battery. Looking forward to the air source launch soon! Thank you again, with very best wishes from Luke, Ben, Ali & the Abode Team
Endorsement reference - Outstanding company
Customer Service
Quality
Value
An air source heat pump installation. This is a first rate company and from my experience I would have no problem in recommending them to any future customer. I am a retired engineer, I have not seen this excellent quality of workmanship and service in recent years! I am happy to show you around my installed system if you contact me.
Gusloveridge Posted on 23/05/2020 , work completed (undated)
The trader replied (on 04/06/2020)
Hi Gus, many thanks for your review. We are over the moon you are pleased with our work. We look forward to seeing the finished results of your amazing property, with very best wishes Ali & all of the Abode team
Endorsement reference - Air source heat pump
Customer Service
Quality
Value
We had an air source heat pump and boiler installed. When the boiler arrived the packing was badly damaged, so I spoke to Abode. They replaced the boiler and still completed the job on time. All through the process they were very helpful, and ensured that we were fully informed. I would highly recommend them to freinds and family.
CornishOllie Posted on 29/02/2020 , work completed (undated)
The trader replied (on 04/06/2020)
Hi Cornish Ollie - thank you so much for your review, we really appreciate you taking the time to do this. And thank you for the endorsement of recommendation, it means so much to us that you support us, with thanks and best wishes Ali & The Abode Team
Endorsement reference - Knowledgeable, professional, helpful and easy to deal with.
Customer Service
Quality
Value
We had a new Air Source Heat Pump Designed and Installed at our office. This was designed to provide a more efficient heating system and deal with the cold snaps and it works well. We also work professionally as Architects with Abode Heat and are working with them on a number of large high end coastal dwellings using air and ground source heat pumps. We find the design stage information extremely useful and they have a good in depth knowledge and always looking at cutting edge technology. Very professional when talking with our clients. Happy to recommend Abode Heat.
Ian Armstrong Posted on 10/10/2019 , work completed (undated)
The trader replied (on 04/06/2020)
Hi Ian, as always a pleasure and honour to work with you, your team and your customers. Thank you so much for taking the time to post a review for us and for your ongoing engagement and support - we are delighted to work with you. As always, stay safe and again, thank you to you and your amazing, talented team at Arco2 with very best wishes Ben & all of the Abode team
Endorsement reference - Abode make a house into a home
Customer Service
Quality
Value
Abode designed, installed and commissioned an air source heat pump system for our 300 year old thatched & cob farmhouse. I began the process in January and contacted multiple suppliers. I selected Abode because of their excellent pre-sales information and support for my planning application and listed building consent. The work was completed at the end of September and the farmhouse was toasty warm all through the winter. Abode were very helpful throughout the process and answered all my questions. They also helped with the RHI application once the installation was completed.
MarkSmith Posted on 01/10/2019 , work completed (undated)
The trader replied (on 04/06/2020)
Hi Mark, many thanks for your review. We are so pleased you are happy with our work and our service. As always you know where we are if you need us for anything. Take care, with best wishes Luke & all of the Abode team