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Endorsed by Which? Trusted Traders

Absolute Mobility Limited

Profile thumb absolute mobility png
4.8

102 Reviews

Opening Hours
Today -
  • Monday 08:30–17:00
  • Tuesday 08:30–17:00
  • Wednesday 08:30–17:00
  • Thursday 08:30–17:00
  • Friday 08:30–17:00
  • Saturday - Closed
  • Sunday - Closed

About

Absolute Mobility specialise in accessible bathrooms. Established in 2009, we install walk-in baths, easy access showers, wet rooms and power baths for private individuals who require safe to use and easy to access bathing facilities.

We also serve care homes and nursing homes.

We have been a member of Checkatrade since 2012 and a member of Which? Trusted Traders since October 2016.

Our appointment only showroom in Henley on Thames is the place to view and try out examples of walk-in baths, shower trays and a Windsor power bath.

Alternatively, a mobile showroom can bring an example of a walk-in bath to you for demonstration.

There are very few places to see a walk-in bath, so if you are considering one, please get in touch to try before you buy.

We design and install easy access/level access showers and wet rooms ensuring they are suitable for safe and easy access.

If you require a bathroom adaptation that is designed with your easy access needs in mind, please get in touch today.

What we do

  • Disability and mobility

    • Bathing aids
    • Home adaptations
  • Bathroom fitters

    • Accessible bathrooms and showers
    • Bathroom refurbishment
    • Wet rooms
    • Bathroom design services
  • Plumbers

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
102 reviews
Customer Service
4.9
Quality
4.9
Value
4.6
Sort by
An absolutely first-class job
Customer Service
Quality
Value
From the very first contact the team was professional, helpful, friendly and efficient. They happily gave lots of very welcome advice on how best to convert a small bathroom to a shower room to give elderly Mum more independence. From the initial survey and discussions about what would best help her, through to the fitting and tidy up, the whole experience was exceptional. Martin and Josh did an excellent job of the installation despite the cramped conditions, and handled any unforeseen issues (like the stop tap not working!) with no fuss and total confidence, completing everything on schedule and on budget. One minor issue found after completion was also dealt with by Will with no fuss and on the same day we let them know about it. Exceptionally happy with the service and no hesitation to recommend them.
Customer in Oxfordshire Posted on 01/06/2022 , work completed 27/05/2022
Excellent job.
Customer Service
Quality
Value
Did a first class job fitting our walk in bath. He was punctual, very clean and tidy. Would happily recommend them.
Customer in Buckinghamshire Posted on 26/05/2022 , work completed 28/04/2022
Creation of shower room.
Customer Service
Quality
Value
My bathroom was converted to a shower room to make it safer to use. The work took place and completed most satisfactorily as scheduled. Also within budget - I think. Will, the chap who did the work, was one of the best workmen I've had. He was so helpful, friendly and understanding of disabled needs as well as being very good doing the tasks required.
Customer in Berkshire Posted on 29/04/2022 , work completed 27/04/2022
The trader replied (on 13/05/2022)
Dear customer, Thank you for your kind words, it is gratefully appreciated. We are pleased that you were happy with the service from Absolute Mobility. Best wishes The Absolute Mobility team
An exceptionally well executed disabled bathroom/wetroom project
Customer Service
Quality
Value
Every aspect of the job was carried out exceptionally well, from assistance with the definition/specification of features to be incorporated, through planning, to all aspects of implementation and final inspection. The quality of workmanship was outstanding, and the project started and finished on schedule. All work, including clearance of existing fittings and other preparatory work, was carried out in a remarkably clean, tidy and efficient manner. The way in which the fitters devised and executed solutions to the inevitable minor unforeseen installation problems illustrated their exceptional professional skills. I cannot recommend Absolute Mobility too highly - they exceeded my expectations in every respect.
Customer in Surrey Posted on 09/03/2022 , work completed 25/02/2022
The trader replied (on 13/05/2022)
Dear customer, Thank you for your kind words, it is gratefully appreciated. We are pleased that you were happy with the service from Absolute Mobility. Best wishes The Absolute Mobility team
Replaced Bathroom.
Customer Service
Quality
Value
Upstairs bathroom replaced, tiles removed and replaced by wall panels. Non-slip flooring installed, shower, toilet and sink replaced. Quote given and accepted and date agreed for installation, we asked for a cancellation if possible to install quicker and this happened. Fitter arrived on time, covered the stairs and floors to protect them and kept us informed when he would be making noise. He was professional, helpful and friendly throughout. Very pleased with the finished bathroom and would highly recommend the company and staff.
Customer in Windsor and Maidenhead Posted on 23/02/2022 , work completed 18/02/2022
The trader replied (on 13/05/2022)
Dear customer, Thank you for your kind words, it is gratefully appreciated. We are pleased that you were happy with the service from Absolute Mobility. Best wishes The Absolute Mobility team
Installation of a walk in bath
Customer Service
Quality
Value
I contacted Absolute Mobility in September and placed the order after negotiations in September for delivery and fitting in my bathroom on Tuesday 4th January. They started fitting the bath on the 4th January and the job was finished to my complete satisfaction at an agreed date Friday 7th January The fitter (Andy) and the electrician were excellent and were well qualified. They finished off with some minor adjustments around the bath to my complete satisfaction and I have no reservations in recommending Absolute Mobility
Customer in Oxfordshire Posted on 19/01/2022 , work completed 02/09/2021
The trader replied (on 13/05/2022)
Dear customer, Thank you for your kind words, it is gratefully appreciated. We are pleased that you were happy with the service from Absolute Mobility. Best wishes The Absolute Mobility team
All round very pleased
Customer Service
Quality
Value
All round very please, their service was excellent. They were very professional and did a very good job.
Which? Trusted Traders Consumer Posted on 16/12/2021 , work completed 22/11/2021
The trader replied (on 13/05/2022)
Dear customer, Thank you for your kind words, it is gratefully appreciated. We are pleased that you were happy with the service from Absolute Mobility. Best wishes The Absolute Mobility team
Highly Professional Service
Customer Service
Quality
Value
Overall our experience with Absolute Mobility was highly positive, albeit some matters needed resolution. Initial planning went very well. However, there was some lack of product knowledge which caused consequent amendments, specifically, one product was unacceptable and had to be replaced. However, the company took the full cost for rectification. After initial planning, we did revise our requirement which was accepted and we were informed of an additional cost of £950. Whilst we thought this to be reasonable we were not provided with either an oral or written explanation detailing the costs, just the total. When we raised the matter we were given an oral explanation. Due to a delay in one product's availability, the implementation was in two phases. For both the same workmen came and they were excellent. They were true to every word of the company's promises and left us with a truly positive regard for their total competence. Clearly demonstrated through the ability to deal with some tricky issues that arose. The administration was covered and highly competent and proximate mater. All staff we met or spoke were polite, friendly and professional. If we required, we would most certainly use the company again. Additionally, we will have no hesitation in both speaking highly of them and recommending them to others.
Which? Trusted Traders Consumer Posted on 22/11/2021 , work completed 22/11/2021
The trader replied (on 13/05/2022)
Dear customer, Thank you for your kind words, it is gratefully appreciated. We are pleased that you were happy with the service from Absolute Mobility. Best wishes The Absolute Mobility team
Accessible Bathroom Installation
Customer Service
Quality
Value
The company installed an accessible wet room, removing all the existing fitting and replacing with new. They were easy to work with, the two guys doing the installation did a great job, overall very pleased with the finished product.
Customer in Windsor and Maidenhead Posted on 15/08/2021 , work completed 06/08/2021
The trader replied (on 13/05/2022)
Dear customer, Thank you for your kind words, it is gratefully appreciated. We are pleased that you were happy with the service from Absolute Mobility. Best wishes The Absolute Mobility team.
Disabled shower installation
Customer Service
Quality
Value
The company has both designed and installed a shower enclosure for me obviously knowing the dimensions involved. The seat, shower rail, handrail, and 6 inches protruding control leave no space for me to maneuver, the shower curtain in use is constantly in contact with one's body as is the shower control, basically a very unpleasant experience. I have MS which affects my mobility and causes spams, pain and poor muscle control, this situation to me is a constant nightmare. The company offered to further install a wetroom at more cost to me knowing full well that I had already refused this option as over my budget when ordering last September. There are other additional issues to include, a shower and it was faulty from first use. The response from the company is that I agreed to the dimensions and signed the order. So basically it is my fault! The consumer rights Act 2015 says that the trader must perform the service the reasonable care and skill which they have not done. Their attitude to resolve has been one of complacency and their platitudes insincere. This has also been a very costly financial experience. I am a very upset and dissatisfied customer, however, I will continue to further my complaint as is necessary to achieve an outcome that is acceptable to me. I would advise being wary to enter into any business with this Company
Pamela Posted on 17/05/2021 , work completed (undated)
The trader replied (on 17/05/2021)
Thank you for sharing your feedback on the Which? Trusted Trader platform. We’re sorry that your experience didn’t match your expectations. After reading your comments, I would like to note that you had agreed to your shower dimensions and subsequently signed your order forms for us to proceed with your new bathroom installation and were happy throughout the duration of works. Absolute Mobility prides itself on great customer service and feels that we had listened to your issues and wanted to work with you to put things right. This included using the Dispute Resolution Ombudsman, an independent adjudicator who looked at the case details and ruled in our favour advising that our response was a fair offer. Please feel free to reach out to me on 01491 411041, if you have any further concerns that you wish to discuss. Kind regards Gary Watts