Thoroughly trustworthy
I was a little reluctant to have a survey done, but my fears were groundless. Survey was competent, matched our requirements, and came in at an affordable cost. My disabling condition was worsened markedly recently, otherwise we would definitely have gone ahead.
Customer in Hampshire
Posted on 09/05/2024
(Reviewer did not use service)
Recommended
Change ensuite from shower to wet room
We were very impressed by the two workmen who were always polite and attentive. Whenever they came across a problem they had a solution that they ran by us for approval. When finishing for the day they left the place tidy and always left us with a working toilet. The quality of the workmanship was superb The company kept us informed throughout the process from start to finish so there were no surprises. The work was completed on time and to budget
Customer in Berkshire
Posted on 24/04/2024
, work completed 17/04/2024
Recommended
An outstanding company to deal with.
From the first contact this company have been wonderful. My parents needed a sit in bath. James came to discuss and design the fitting. We also asked him for a quote for the whole bathroom. He took the time to listen, advised and went through all offerings and gave us 2 designs and quotes for the 2 options. We had others in and they weren't a patch on James. There was no chasing for the order, I had a few additional questions to James which were answered promptly. Every detail was made clear and even advised on the boiler replacement requirements which stopped us buying the wrong type! Organising the fitting was easy, Carolina on the phone and via email was very helpful and easy to talk to - very pleasant lady. Then the surveyor Trevor attended and assessed the work required, he changed the appointment to our convenience. Installation date was agreed. Martin the fitter was punctual every day, kept us informed, did a fantastic job and was a great guy - thanks Martin! My parents are very pleased with the outstanding result of their new bathroom. My brothers and I are also very happy that my parents will now have a safe environment reflecting their needs. Post work we had a follow up call to check everything was to our satisfaction - another very pleasant lady, Emily. This company are outstanding in everything they have done, congratulations to you all.
Customer in Hertfordshire
Posted on 22/04/2024
, work completed 18/04/2024
Recommended
First Class Job
We are delighted with the way our bathroom has been transformed by the installation of a walk-in shower to replace our bath. The quality of the materials is first class and it feels like we now have our own mini-spa! Martin and Jo arrived promptly each day and worked very hard to make sure the job was finished on schedule. They kept us informed about progress and were most helpful. Very happy indeed with the result.
Customer in Buckinghamshire
Posted on 23/02/2024
, work completed 16/02/2024
Recommended
Very good from start to finish.
Fractured hip and osteoporosis of my spine and other hip means much reduced mobility.From our first enquiry at the showroom we were never “hassled “into making a decision to go ahead with a survey, but left in peace to look elsewhere etc before deciding. Unusual and very welcome! James came first to do the survey, again no hurry and gave us lots of information and good advice about taking the bath out and replacing with an enormous walk in shower, then replacing the basin and putting in a “ comfort “ loo, something we hadn’t thought of but is excellent. New radiator dual heat, so can also be used when the central heating is off, great idea. New flooring and wall covering completed the great plan he did for us. Andy arrived to install it all. Very friendly, competent and super helpful, tidying up each day, always closing all the doors on his thousand trips to and fro his van. He also always checked with us before installing each component that it was exactly what we wanted. Completed in 2 weeks and he’s made it look like the best room in the house! We are extremely happy with it all and would have no hesitation in recommending Absolute Mobility to anyone who is in need of help in this area of their house.
Customer in Oxfordshire
Posted on 22/02/2024
, work completed 08/02/2024
Recommended
Would definitely recommend
Absolute mobility was used to replace my mother's bath into a shower. Their salesman and surveyor both arrived as booked and were very considerate in their dealings with an elderly lady, explaining exactly what she should expect during the work. Errol who carried out the installation was great, he arrived on time, kept everything clean and tidy during the work and finished on time. He was also very cheerful, friendly and easy to deal with. There was a problem with the glass door but this was replaced within a couple of weeks and now everything is working well.
Customer in Surrey
Posted on 14/02/2024
, work completed 08/02/2024
Recommended
Mobility bath and wet room
What can we say about our bathroom? It looks superb. The walk-in bath is fantastic. The finish of all the surfaces - marvellous. The best part of the installation the engineers. We had Martin and Jo with us every day and they were knowledgeable, efficient, professional, tidy in their work. They were polite snd considerate in communication. A total package, great products professional installed. Would not hestitate in recommending Absolute Mobility.
Customer in Buckinghamshire
Posted on 13/12/2023
, work completed 13/12/2023
Recommended
Satisfied Customer
We have recently had a walk-in bath fitted by Absolute Mobility to aid my wife who has serous mobility concerns, we must say that the whole experience from receiving the initial visit from James the bathroom designer, who discussed the options available in a knowable and helpful manner. After deciding on the model and options such as flooring, grip rails etc we received a quotation for us to peruse. We received quotations from other suppliers who I must say were pressing to accept their quotes and offering “free” offers of sinks and toilets. Quite frankly I was not impressed. Absolute were not at all forceful in asking if we had decided on a decision, other than if we were happy with the quotation. After asking a couple of questions of them we decided to accept the quote. We were given a date and their fitter arrived at the due date. Martin the fitters name, carried out the work in a neat and tidy fashion, asking when needed, questions regarding positions of the grip rails etc and explaining the operation of the bath’s pump etc. He left the area tidy at the end of the working day and completed the fitting of the bath and accessories in the allotted time. If Martin is an example of the fitters employed by Absolute, then any customer thinking of employing them will have no concerns over the quality of the work. We have no qualms in recommending Absolute Mobility.
Customer in Berkshire
Posted on 06/11/2023
, work completed 27/10/2023
Recommended
Good equipment and excellent installation
I had a walk in bath with a power lift seat installed after seeing the working model in their demonstration van. The initial appointment to see what would fit in a small bathroom was very thorough. The wait time for installation was not very long and the date and who was doing the job were confirmed by phone call. The two chaps who did the installation kept me informed on progress and were very considerate and tidy as they had to work around me. They had great attention to detail which has produced a great bathroom . Head office rang me mid job to check if I was happy with the work and then again at the end . Altogether a very satisfied customer here and I wouldn’t hesitate to recommend them to anyone.
Customer in Hampshire
Posted on 28/09/2023
, work completed 27/09/2023
Recommended
Our shower room transformed.
We are delighted with the job done for us by Absolute Mobility. We had two problems: our shower room is small and awkwardly arranged and my husband is disabled and frail. Absolute Mobility assured us that they would be able to provide an appropriate solution. When problems arose during installation they frequently repeated that they would not give up and this was very reassuring . We now have a smart and efficient system - a pleasure to look at and to use. The men who came were all very helpful and friendly and left everywhere clean and tidy. The ladies to whom we spoke on the phone were also very helpful and friendly and we felt that the company worked to a high standard with competent and caring staff. We would certainly recommend them to anyone wanting a smart, efficiently functioning bathroom especially if a family member is disabled.
Ian and Nancy in Surrey
Posted on 04/08/2023
, work completed 30/06/2023
Recommended
New Wet shower room
Due to my husband getting stuck in the bath, we had to consider a new way of life, without a bath! We did have a few Mobilty Bathroom companies come to visit us, but we finally decided upon Absolute Mobility. They were extremely encouraging about what they could do to make it perfect for us. They came on the appointed day and kept us informed of their progress everyday. Everything seemed to be so simple although it was a huge job. They were extremely tidy, rubbish in one place outside, and they kept to the one room. Thank you guys. Finally, I have to say on using our new room, that I feel I am on holiday in a posh hotel bathroom and it's now in my home!
Customer in Hertfordshire
Posted on 01/08/2023
, work completed 21/07/2023
Recommended
New Bath Fitted.
My Review is based on my Knowledge as a retired electrician and that in the past have fitted bathrooms myself. Due to my wife having an accident a bath with a lifting seat and entry door was required. We compared several baths that met these needs' are choice was not influenced by price. The size and width compared to what we already had. The bath entry door on their product has the strongest hingers and the thickness of it allows for better thermal insulation. The locking mechanism is fit for purpose I would recommend avoiding glass doors and ones with a button release system.(noticed because of the position of door my wife places her hand on it and her full body weight). I went to ABSOLUTE MOBILITY showroom at Henley-on-Thames to see the bath they offer supply only if required (distance to fare for wife to travel) The salesman will bring two baths with him for you to try. Once agreed a surveyor called and worked out flow rates, fill times, water temperature and electrical needs. The day of fitting was like a military operation at 8.00 the electrician arrived all work tested and certified, as he left the fitters arrived and the bath was delivered. We received a telephone call both days to check on our satisfaction. The fitters stayed at a local B&B so arrived the following day before 9.00am. The fitters are a credit to their company. The company had predicted 3 days for the work, but they did it in 2 Days. After using the bath for 2 weeks we are totally satisfied and pleased.
Customer in Warwickshire
Posted on 19/07/2023
, work completed 10/07/2023
Recommended
Adapted bathroom
Very professional and courteous, also cleaned up after themselves very well and left the place as they found it.
Which? Trusted Traders Consumer
Posted on 29/06/2023
, work completed 07/06/2023
Recommended
Outstanding professional customer service
I was doubtful that it was possible to convert my mother-in-law’s downstairs toilet into a wet room walk-in shower in order to accommodate her advanced immobility. However, from the first contacts with Darren and his team, our crisis was resolved by means of their technical expertise, professionalism and top-quality and prompt customer service. At every stage of the process, we were kept informed of progress and the work was completed on time and on the agreed price. I don’t normally bother with reviews but the level and class of service my family has received from Absolute Mobility has compelled me to report our experience.
Customer in Surrey
Posted on 14/06/2023
, work completed 11/04/2023
Recommended
A reconfigured bathroom for my elderly parents
Before I start I want to say completed bathroom for elderly parents (88/90) is more than the best I could have ever imagined- It looks like a 5 star hotel bathroom. Mother has dementia, CKD, more and father is unstable, wobbly and more. So to start from beg. I contacted Absolute Mobility March to ask for a quotation as needed to find a solution for their bathing. (By the way, I did contact other companies but decided to go with Absolute Mobility) Designer James came, offered a complete solution for parents. He was brilliant and gave advice on their ability/safety. Safety for James was paramount - his concern/kindness was untold. We had lots of discussions with my father as to design. James pointed out things I had never thought of. The design was set, with an option to change if we wanted to. But not needed. James' experience proved to be exactly what was required. So, now we have design and then we meet Errol. Now Errol is one fabulous man who came to do the survey, the real nitty gritty of measuring. Such a gentle, kind man to my parents. Then agreement/installation. Well, Errol was coming back - brilliant and with him over the course of 2 weeks - Trevor then Andy. Such a team of kind people. I cannot thank Errol and his colleagues who were so patient with my parents. The bathroom is brilliant we have paneling on the walls, looks like marble. non slip floor, new sink, fab shower, bidet, mirror, radiator. It looks wonderful. Mum and Dad miss them now they've gone!!! But they now have a luxury Bathroom!
Customer in Greater London
Posted on 25/05/2023
, work completed 03/03/2023
Recommended
Installation of mobility bath
Bath installed on time and work done to a high specification. Done the job on time and on budget. All of the skilled workmen did their job with understanding and were extremely polite. From the first survey to the finished job could not give them higher praise. My wife and I would highly recommend Absolute Mobility in the future.
Brian in Buckinghamshire
Posted on 24/05/2023
, work completed 17/05/2023
Recommended
Simply the best!
It has been over two weeks now since the installation of our Absolute Mobility bathroom so just wanted to post a review. From start to finish we cannot praise them enough. So helpful from first moment we visited showroom in Henley to meeting Darren in our own home to give us an itemised quote. Our fitter (Andy) was superb. Every day he turned up on time and worked non-stop. His workmanship was faultless, and every evening he hoovered and left workplace tidy. We thoroughly recommend Absolute Mobility to anyone requiring future bathroom installations.
Joan and John in Berkshire
Posted on 24/03/2023
, work completed 06/03/2023
Recommended
Excellent Job
I am delighted with my new walk in shower and non slip bathroom floor. It was an efficient and friendly organisation, from the initial meeting to the finished result.
Which? Trusted Traders Consumer
Posted on 02/03/2023
, work completed 30/01/2023
Recommended
Bathroom refurbishment
We used Absolute Mobility to alter an existing bathroom so that my mum could have an accessible shower. The entire bathroom was stripped out and we installed new fittings, new tiles and new flooring. We were really impressed with the company's services from start to finish. The design stage was carried out carefully with plenty of time spent establishing what would work best. Communication was prompt & efficient throughout. The work on site was carried out to a really high standard. Martin was happy to discuss small details and very patient making sure all the small details were correct. Highly recommended.
Customer in High Wycombe
Posted on 22/02/2023
, work completed 01/02/2023
Recommended
Going one step further
We had our bath taken out and a shower put in to replace it. Absolute Mobility came out gave us a quote and kept us up to date on progress of job. When the tradesman Andy came to do the job he informed us each day what he was doing and even when we had a problem not to do with bathroom he helped us fix it. We are so pleased with the work he did and would recommend him and Absolute mobility to everyone. 15 out of 10 for everything. Thank you Andy for everything.
Customer in Berkshire
Posted on 17/01/2023
, work completed 13/01/2023
Recommended
Bathroom Conversion with walk in bath.
Fantastic company, they made it so easy from quote, when they came out with a mobile showroom so mum could try the bath out, to the final installation and payment, there were no issues at all, great communication at all points. When it came to fitting, Martin and his colleague (I feel bad, sorry I can’t remember his name) we’re brilliant, everything was done to a really high standard, the bathroom looks great, everything was left tidied away and rubbish cleared. All in all I can’t recommend Absolute Mobility enough, you won’t be disappointed if they’re your choice for a bathroom conversion
Customer in Buckinghamshire
Posted on 19/12/2022
, work completed 15/12/2022
Recommended
Excellent
This firm carried out instructions as asked. Everything was done on time. The workmen went over and above completing the tasks they had to do, excellent service.
Which? Trusted Traders Consumer
Posted on 17/11/2022
, work completed 04/11/2022
Recommended
Absolute Mobility
Excellent workmanship. Friendly, helpful staff. V clean and tidy job. I'm really pleased with this company. I will absolutely use them again. I negotiated a small reduction in the price which they agreed with. I could not ask for a more efficient company and helpful staff. Absolutely Excellent.
Customer in Kent
Posted on 28/07/2022
, work completed 22/07/2022
Recommended
An absolutely first-class job
From the very first contact the team was professional, helpful, friendly and efficient. They happily gave lots of very welcome advice on how best to convert a small bathroom to a shower room to give elderly Mum more independence. From the initial survey and discussions about what would best help her, through to the fitting and tidy up, the whole experience was exceptional. Martin and Josh did an excellent job of the installation despite the cramped conditions, and handled any unforeseen issues (like the stop tap not working!) with no fuss and total confidence, completing everything on schedule and on budget. One minor issue found after completion was also dealt with by Will with no fuss and on the same day we let them know about it. Exceptionally happy with the service and no hesitation to recommend them.
Customer in Oxfordshire
Posted on 01/06/2022
, work completed 27/05/2022
Recommended
Excellent job.
Did a first class job fitting our walk in bath. He was punctual, very clean and tidy. Would happily recommend them.
Customer in Buckinghamshire
Posted on 26/05/2022
, work completed 28/04/2022
Recommended