Absolute Mobility Limited

We received highly professional, friendly, patient and on time service from our countless queries which Antony graciously endured with boundless patience; to James coming out to competently complete a survey and acceding to our limitless requests to guarantee that our needs were met in terms of the design, style and functionality of the walk-in bathtub which was to be installed. These prerequisites were followed by fast, skilful and quality service from Trevor the courteous fitter who removed our existing tub and installed the new one along with a beautiful splashback, all done with meticulous precision. We were impressed with Trevor’s attention to tidiness and order as he ensured that our home remained mess free! Mark the electrician’s work showed that this was a customer focus team as he went the extra mile, literally up into our loft to ensure that no unsightly trunking would be seen since he had to provide power to the tub. Nathan is to be commended for his superhero ability of bringing the bathtub up the stairs and his friendliness of ensuring that we were satisfied with the job. Finally, all the rubbish was cleared from our drive within just a few hours of the completed job. This service, along with the lovely bathtub and splashback was second to none. Thank you all.

The work done was exactly as described, there were no issues. The whole process was easy and pain free. All appointments were on time and i was advised as to who to expect before the appointment, something that is very reassuring for someone with mobility issues and alone. The fitter that came to do the job (Nigel) could not have been better, he worked hard, tidied up as he went along and was polite and friendly. The best company I have worked with for home improvements by far. I was 100% at ease through the whole process.

The service received from Absolute Mobility has been of the highest standard with no sales pressure at any stage. On the appointed day and time, the surveyor arrived in a van fitted with two different baths so we could assess these particular products in advance of any order being placed. He advised us about their use and also on other options we had been considering. The survey he carried out was thorough and the budget we agreed remained unchanged. In due course, the team of two installers arrived on schedule, protection was provided for carpets, the walk-in bath with height adjustable seat was installed and remedial carpentry and tiling was carried out neatly and professionally. The installers were very helpful explaining carefully and demonstrating how to use the equipment. They were courteous, and cleaned up thoroughly each day. The electrician was very efficient and the electrical certificate was provided without delay. Communication with head office was excellent throughout. Absolute Mobility listened carefully to our needs and we are very pleased we followed their advice.

The whole bathroom was refurbished with walk in bath fitted. Professional, friendly service from survey of the bathroom to completion. The fitters did a great job, they were punctual, polite and tidy. After care very good, a small fault on the walking bath door was resolved promptly.