Endorsed by Which?

Absolute Plumbing & Heating

5.0

27 Reviews

Opening Hours
Today - 07:00–23:30
  • Monday 07:00–23:30
  • Tuesday 07:00–23:30
  • Wednesday 07:00–23:30
  • Thursday 07:00–23:30
  • Friday 07:00–23:30
  • Saturday 07:00–23:30
  • Sunday 07:00–23:30

About

Absolute Plumbing & Heating is a family run plumbing and heating business based in Crowborough, East Sussex, owned and operated by Daniel and Cristina. We specialise in domestic gas boilers, central heating systems, servicing, breakdowns and full replacements for homeowners across Crowborough, the Ashdown Forest area, Uckfield and the Tunbridge Wells region.

Daniel is a fully Gas Safe registered engineer with over 25 years of experience. Cristina works alongside Daniel on installations, servicing and diagnostics, so every job is handled by people who genuinely care about the quality of the work and the customer experience.

When you contact us, we discuss what you need, arrange a visit if required, provide a clear written quotation, and if you are happy to proceed we book the work in at a time that suits you. This simple process avoids surprises and keeps everything straightforward.

Most of our work comes from recommendations and repeat customers and we are proud to be a Which? Trusted Trader.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas emergencies
    • Gas safety testing and inspection
    • Immersion Heaters
    • Power flushing
    • Radiators and central heating
  • Plumbers

    • Plumbing Fixtures
    • Unvented cylinder installation and maintenance
    • Water Heater Repair Services
  • More Services

    • gas fire service

Customer reviews

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5.0
27 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Great service, clear quotes, very professional
Customer Service
Quality
Value
Daniel and Christina have fitted a new boiler, answered an emergency call for a leak on a pressurised hot water tank system, carried out subsequent repairs and installed a remotely controlled thermostat. The boiler has been working well for 2 months. They are helpful and considerate, lending us heaters while awaiting the new boiler installation. They arrived within 15 minutes of my emergency call. Their advice is clearly delivered and they are very pleasant to have in the home.
Customer in East Sussex Posted on 20/01/2026 , work completed 20/01/2026
The trader replied (on 02/03/2026)
Thank you very much for taking the time to leave such a detailed review. We’re really pleased we could help quickly in the emergency and support you while everything was being sorted. It’s important to us that customers feel looked after and confident in the advice we give. Thank you again for your trust and recommendation. Daniel & Cristina
Absolute Plumbing and Heating are Stars!
Customer Service
Quality
Value
The Crowborough Wolfe Bowls Club had our water heater for our WC wash facilities fail completely. It had reached end of life after 19 years of service. Daniel and Cristina sourced a direct replacement for the unit and came to fit it and commission it for us. Their communication (for us via WhatsApp) is the best of any trader that I've come across, plus they are both really nice people. The work was done efficiently and tidily, so now we have our hot water back again. The price was very competitive as well, they did a very fair price and were honest about additional works that needed doing to bring the insatallation in line with current standards. I cannot recommend them highly enough.
Customer in East Sussex Posted on 20/01/2026 , work completed 12/01/2026
The trader replied (on 02/03/2026)
Thank you very much for your kind review. We’re pleased we could source the right replacement quickly and get everything fitted and commissioned so the club had hot water back up and running again. Clear communication and tidy work are always important to us. We really appreciate your support. Daniel & Cristina
Great approach to customer service
Customer Service
Quality
Value
We have known Dan and Christina for many years after they replaced our boiler and subsequently visited annually for the yearly check and maintenance. We were very grateful to them for coming out at short notice yesterday when the heating started to play up. Replaced the parts (pre their install) and left us with a fully functioning system again. They have a “can do” attitude and are efficient / professional. Also very friendly and trustworthy.
Customer in East Sussex Posted on 09/01/2026 , work completed 08/01/2026
The trader replied (on 02/03/2026)
Thank you very much for your continued support over the years. We’re pleased we could attend quickly and get everything back up and running again. Looking after customers long term and keeping systems working reliably is always our priority. We really appreciate your kind words. Daniel & Cristina
Reliable and professional
Customer Service
Quality
Value
I have used Absolute Plumbing since 2023 when Daniel and Cristina installed a new boiler into my home. They are always reliable and professional. Yesterday my outside tap came apart and water was going skyward! I called absolute Plumbing who helped me locate my stopcock over the phone and advised I fill some jugs with drinking water to see me through to today. This afternoon my tap is all fixed and sporting new clips for extra support. Fast, efficient and just nice people. I always highly recommend them to friends.
Customer in East Sussex Posted on 07/01/2026 , work completed 07/01/2026
The trader replied (on 02/03/2026)
Thank you very much for your kind review and continued trust in us. We’re glad we could guide you over the phone straight away and then get the tap repaired properly the following day. Helping customers stay calm and sorted in unexpected situations is always important to us. We really appreciate your recommendation. Daniel & Cristina
Brilliant Plumbers!
Customer Service
Quality
Value
We recently had Absolute Plumbing & Heating install a new boiler for us, and I cannot recommend them highly enough. From start to finish, the team was incredibly competent, professional, and friendly. What really stood out was their genuine care for us; when we experienced a heating outage during the transition, they actually went out and bought oil radiators for us to ensure we stayed warm. They arrived on time, worked efficiently, and left the house spotless after they finished. If you’re looking for a reliable, helpful, and skilled plumber, look no further than Absolute Plumbing & Heating.
Customer in East Sussex Posted on 02/01/2026 , work completed 28/11/2025
The trader replied (on 02/03/2026)
Thank you so much for your kind and detailed review. We’re really pleased you were happy with the installation and the overall experience. Keeping customers comfortable during a boiler change is always important to us, so we’re glad the temporary heaters helped while everything was being completed. We truly appreciate your recommendation. Daniel & Cristina
Can’t recommend enough
Customer Service
Quality
Value
Daniel and Cristina were so helpful and kind in squeezing me in for a new boiler fitting before Christmas so that I was able to host with hot water and heating! They have also previously come at short notice to help my elderly and disabled mother when she needed boiler help. They’re great at what they do, incredibly courteous and polite and unfailingly reliable. I will always choose them going forward and can’t recommend enough.
Customer in Kent Posted on 31/12/2025 , work completed 23/12/2025
The trader replied (on 02/03/2026)
Thank you so much for your kind words. We’re really pleased we could get everything sorted in time before Christmas and ensure you had heating and hot water when it mattered most. It’s always important to us that customers and their families feel supported, especially in urgent situations. We truly appreciate your continued trust and recommendation. Daniel & Cristina