Academy Remedial Surveyors Limited

Academy were willing to be flexible to make sure we had a survey on the day we needed it. Ray arrived promptly and was professional and reassuring. He listened to our concerns and inspected every area that needed attention. He finished the report within a few hours as we needed it quickly in order to brief in our decorators who had started that day. It was an incredible service. He quickly answered my follow up questions. The advice seems sensible and low cost. We hope that it will result in us solving the damp problems.

From the moment I first made a telephone enquiry to Academy Remedial Surveyors Ltd, I knew I was in a safe pairs of hands. Every question I had was promptly answered and I felt completely at ease. The communications were truly excellent. It is so refreshing to be able to speak to polite, courteous, efficient and helpful human beings. I initially chose AR Surveyors specifically because of their ‘which’ recommended status plus the fact this company clearly advocates unbiased surveying rather than trying to make up non-existent problems in order to sell an unneeded chemical remedy. I was not at all dissatisfied. Prior to survey I was able to speak directly to the office (Jenny is fantastic) and also to my surveyor (Ray) who kindly put my mind at ease with some queries I had following an RICS building survey on a house I am trying to purchase. I highly recommend using ARS Ltd if you need specialist independent damp/property expertise. There is no hard sell to purchase any chemical remedies because they are professional surveyors, NOT damp proof salesmen! I cannot stress this point enough. Beware of any company that sells remedial products and offers a ‘free survey’. I truly cannot recommend this company high enough. A+++

Quick and efficient. The survey report was of high quality and prompt. We need the survey done urgently following some findings and recommendations from the Level 3 survey for our prospective property. As they mentioned in their website, they provide no remedial or construction service and this makes their survey independent and therefore has no incentive in exaggerating defects. Highly recommended.

As first-time buyers we did not have too much knowledge about what to expect with a survey on our first house. Ray and Jenny Baker made the process as easy as could be. They surveyed the property within days of requesting and the report was very thorough and easy to understand. Great communication all the way through. Will definitely be using again in the future. Thank you.

We have used Academy Remedial Surveyors in the past and the service given is exemplary. Mr. Ray Baker who did the timber and damp survey on a 500 year old cottage we are buying was superb. Very accommodating and the survey was sent to us the very next day. Cannot recommend them too highly. Five stars!!

I used AR Surveyors to complete a damp and timber inspection on a period property as part of my mortgage application as a first time buyer. Despite the difficulties of their being tenants in situ they promptly arranged inspection within 5 days and produced a very detailed and helpful report that was very reassuring and easy to read. The service was very good value compared to other quotes.

I dealt with Ray Baker from ARS and he super helpful, a pleasure to talk with and completed our report ahead of time. The report was very detailed and exactly what I needed. What more can you ask for!

I instructed AR surveyors to do a damp and timber survey of my house after a buyer's survey recommended a damp and timber survey. They turned around the entire process from booking into sending through the report in less than 5 working days. Ray was extremely helpful and polite, he turned up on time, answered all of my questions and talked me through the survey process, as well as explaining his initial findings at the time. I received the report the next day as we needed to get it to the buyer quickly. The report was very thorough and Ray was on hand to answer any questions. I will be recommending him to any of my friends and family who need a damp survey. So nice to deal with a true professional, it really took the stress out of the surveying stage of our sale.

Ray undertook a comprehensive damp survey on a property we are considering buying. The inspection and report were completed in a timely and efficient manner, and the whole process from first contact with Jenny to receiving the report ran smoothly. The report produced was clear and to the point, providing an estimate of cost for work highlighted and a timeframe. Of particular benefit was the opportunity to speak with Ray once we had read the report to ensure our understanding of its recommendations.

I found this company very efficient, approachable and thorough. The survey was carried out comprehensively and the results were with me soon after. Ray was polite, helpful and understanding. I have no hesitation in recommending this company to anyone who needs an Independent Timber Survey.