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Academy Remedial Surveyors Limited

4.9

104 Reviews

Opening Hours
Today -
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

We are Independent Damp and Timber Surveyors specialising in all matters relating to rising damp. penetrating damp, condensation, woodworm, wet rot, dry rot basement waterproofing and cavity wall tie condition.

We do NOT use call centres.

We are NOT contractors who carry out work meaning we have no financial interest in looking for work to meet sales targets.

We DO charge for surveys because that's all we do - Surveying.

Our mission and objective is to inspect, diagnose and provide opinion of problems reported by others or, to inspect for pre-sale purposes to determine if any problems actually exist.
We are employed by both the private and commercial sector however the largest proportion of our work is for Homebuyers after receiving the Homebuyers Building Survey report which normally recommends a damp and timber survey even only as a precaution.

Existing homeowners also find our services invaluable.

What we do

  • Damp proofing and timber preservation services

    • Condensation and humidification control
  • Surveyors

    • Damp proofing surveyors
    • Timber preservation surveyors
    • Water proofing surveyors
  • More Services

    • legal report for landlord and tenant disputes
    • surveys
    • survey

Customer reviews

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4.9
104 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Overall a very good and worthwhile experience
Customer Service
Quality
Value
After Ray surveyed possible rising damp I realised that I would not need to spend a potential fortune on various chemical damp proofing options which I had obtained quotes for and that work to be done was more of a straightforward set of tasks to resolve the issues, although I have yet to find out costs involved for the remedial works as I need to obtain quotations. The survey report was detailed, giving useful technical background details and work recommendations which were easy to understand. There was also a useful photo. Ray arrived on time, having telephoned half an hour before arrival, wearing a face mask and used the sanitiser I had ready. We observed the social distancing rules during the visit. He was very amicable, efficient, knowledgeable and thorough and I feel trustworthy, which is important in these matters. He was also happy to take follow up questions I had over the phone after the survey and said I could ring again if I needed to in the future. It is a good idea to pay for an independent survey-it's money well spent, as you get an impartial diagnosis and set of recommendations there's no hidden agenda. Jenny in the office was very friendly yet professional and efficient and kept in touch re appointment times etc. Overall a very positive experience.
Customer in Greater London Posted on 04/02/2021 , work completed 14/01/2021
Excellent and prompt service provided
Customer Service
Quality
Value
Academy Remedial Surveyors were quick to respond to my initial inquiry and appointment needs. Subsequently visited and provided a very detailed and clear survey report on the remedial works needed on my property. They were also able to clarify any points needed after. Highly recommended.
Amanda in East Sussex Posted on 01/02/2021 , work completed 07/12/2020
Great experience
Customer Service
Quality
Value
We used Academy Remedial Surveyors to provide a report about damp on the house we were purchasing. Their communication was excellent start to finish and the work was undertaken promptly with the report following shortly after. The report was comprehensive and clear, giving us a very clear course of action on what work was required to solve the issues along with indicative costs.
Customer in Kent Posted on 13/01/2021 , work completed 08/10/2020
Excellent work expeditiously perfore
Customer Service
Quality
Value
We needed a damp survey for an inside party wall for an over 100 year old terraced house. Ray Baker carried out the survey as asked and worked at the week-end to provide us with a clear and concise report. He is clearly well versed in damp problems and explaining solutions. Moreover his firm provides independent results without any ties to a contractor. We would not hesitate to use the firm again.
Customer in Greater London Posted on 09/01/2021 , work completed 08/01/2021
Detailed report, fast turnaround.
Customer Service
Quality
Value
Overall was very happy with the service provided. Academy Remedial Surveyors booked the survey in very quickly and dealt directly with the estate agents. Ray then turned the report around quickly. The report itself was very detailed, including pictures of problem areas and estimated costs of repair. Glad I chose them for my damp survey.
Customer in Greater London Posted on 21/12/2020 , work completed 04/12/2020
Damp and Timber Survey
Customer Service
Quality
Value
Academy Remedial Surveyors Limited were very professional and helpful. Ray was extremely kind and provided a lot of useful information and advice in his final report. Definitely recommended.
Customer in Greater London Posted on 30/11/2020 , work completed 05/11/2020
Damp and Timber Survey
Customer Service
Quality
Value
I instructed Academy Remedial Surveyors Ltd to carry out a Damp and Timber survey after our RICS Homebuyers Report highlighted some possible damp issues. I was very impressed by how quickly Ray Baker managed to visit the property and carry out the inspection; it was only two days after my original request! The subsequent report was very thorough, and gave me peace of mind that the property was not suffering from "rising damp" as suggested in the initial RICS report. Ray's report also provided me with some good suggestions for preventative measures that I could take to lessen the risk of damp in the property, and maintenance items that could come up in the next few years. I would not hesitate to recommend Academy Remedial Surveyors Ltd for an independent damp and timber inspection.
Customer in Hertfordshire Posted on 24/10/2020 , work completed 16/09/2020
Really helpful dealing with our mortgage lender
Customer Service
Quality
Value
Ray Baker carried out a damp and timber survey on a property we were purchasing requested by our mortgage lender. He produced a comprehensive report with practical advice. The mortgage lender were quite difficult and he very quickly amended the report to get it into a form they were happy with- his helpful and speedy responses were much appreciated at a stressful time. Thoroughly recommend him!
Customer in Greater London Posted on 17/10/2020 , work completed 04/09/2020
Excellent service!
Customer Service
Quality
Value
I contacted AR Surveyors to identify the cause of damp on internal walls. It had mystified a variety of builders for a number of years and they all recommended a chemical DPC. Ray did a thorough investigation and diagnosed the problem as hygroscopic brick and plaster. The solution was to replaster the walls rather than put in a chemical DPC. The very thorough report even detailed the exact method to be followed for the replastering. It was such a relief to finally have a diagnosis that made sense! Ray was punctual, polite and very knowledgeable. I would have no hesitation in using his services again and highly recommend him to others.
Customer in Greater London Posted on 13/10/2020 , work completed 10/10/2020
Damp survey
Customer Service
Quality
Value
We had several damp areas which we had no clue as to where they were coming from. We called Ray out to do a survey which was very professional and detailed totally put our minds at rest gave great insights as to the problem and the remedy we then received a very detailed report. Would highly recommend.
Customer in West Sussex Posted on 30/08/2020 , work completed 26/08/2020