Academy Remedial Surveyors Limited

Having a very old house, we were asked to provide a report on the potential for damp and any timber issues by our re-mortgage provider. I spoke with the Academy surveyor on Wednesday afternoon stressing that it was urgent to get this completed asap, as it was the only thing holding up the offer. The trader agreed to fast-track the survey and arrived as agreed on the Friday, 2 days later. Having done the survey, he wrote the report over the weekend and emailed it to me on Sunday. We went from initial phone call to the report in my hand in 4 days - couldn't ask for more than that! Excellent friendly, efficient, rapid and professional service!

Our buyer had a valuation survey which threw up some damp queries and sent round a “damp proofing expert” who provided an extortionate quote. I contacted Ray, who was fantastic and conducted a thorough independent survey, providing estimated costs of work to be completed as and when our buyer felt necessary with their choice of workmen,at less than a third of said “experts” quote. I can’t ever thank Ray for giving me complete peace of mind and preventing our sale from falling through. Would thoroughly recommend his services to anyone wanting a professional and independent survey.

I - like many other people - commissioned a Building Survey on a property I am buying, which highlighted that I may have damp and timber infestation. I contacted AR Surveyors for an independent report and I'm delighted that I did. Not only were they able to fit in the survey at the only time the vendors were available, but they completely allayed my fears and saved unnecessary expense. Ray was extremely professional and the report was comprehensive and covered far more than I had requested. It also contained technical information on damp and condensation and how to avoid it in properties of this age. I would not hesitate in recommending AR Surveyors, and - the next time I buy a house - I will be contacting Ray instead of commissioning a costly survey that required follow-up and additional expense. Had I contacted AR Surveyors in the first place, I would have saved several hundred pounds. It just remains to say: thank you so much!

We engaged Ray to undertake a damp assessment report on a property we were purchasing. Ray attended quickly and performed a thorough review, providing us with a very detailed written report. He highlighted the key issues that needed addressing and provided guideline estimates for remediation. In addition, he also provided advice on other areas we should consider / investigate. Ray was very responsive in dealing with the follow up questions and we have been very happy with his service. We would have no hesitation in recommending Ray and Academy Remedial Surveyors.

Ray Baker's survey report is thorough and very clear with a good amount of general information helping us to better understand the technical aspects of the building. The whole process from initial enquiry to receipt of the report was amazingly efficient. Well worth an independent review of the property. Would highly recommend.

I have had Ray Baker visit my property on 2 occasions and he has been very helpful. Hi advice and service was very reassuring. I have no issue with recommend him and his services.

Excellent communication during booking, helpful and accommodating with regard to finding a suitable time. Arrived on time and emailed prior to arrival. Clear concise conversation throughout the survey, professional and knowledgeable. Would not hesitate to recommend and/or use again.

We just received our third report from Ray. As private landlords we know that Ray will give us the correct diagnosis & required action. As usual the inspection was booked quickly, Ray arrived when he said he would, and the report was with us within 48 hours. Great service, great value. If damp is suspected, we won't do anything until we have a report from Ray.

After a couple of years of failed attempts to resolve a damp problem with our bay window, Ray carried out a thorough inspection of the window in questions and make a series of recommendations. Having implemented the recommendations of the report the problem appears now to be resolved. We are grateful to Ray for his professional work - well worth the fee we paid.

I called AR Surveyors on the Friday, the appointment was booked for the following Wednesday and I had the report by that evening. Ray was friendly, informative and efficient and provided exactly what we needed. Our buyers pulled out after two free damp surveys (taking less than 10 mins each) identified rising damp and recommended they install a chemical DPC , costing in excess of £3000. We were not convinced so asked AR Surveyors to take an impartial look. Turns out it was the type of plaster used and not rising damp at all, which a new DPC would not fix. Much cheaper to remedy as well. We needed the report quickly and Ray kindly put it to the top of his list and produced it in less than 24 hours at no additional cost. It covered everything that we needed to know and included the way to remedy the issue, the exact materials to use and an estimate of likely cost. We are extremely grateful for his care and attention and would not hesitate to use him again or recommend the firm.