Endorsed by Which?

Academy Windows


127 Reviews

Opening Hours
Today - 08:30–16:30
  • Monday 08:30–16:30
  • Tuesday 08:30–16:30
  • Wednesday 08:30–16:30
  • Thursday 08:30–16:30
  • Friday 08:30–16:00
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.


Academy Windows: domestic installation of quality uPVC and aluminium windows, doors and conservatories. With 30 years industry experience we have earned the trust of many thousands of customers. We are a FENSA registered business, the industry gold standard for replacement windows and doors. Choose Academy Windows and you are choosing quality products and service during and beyond your installation. We are happy to honour our guarantee because we believe in the quality of our products and service.

Our manufacturing arm, Windows Direct, make all our own windows, doors and conservatories in our factory in Brightlingsea. We use, as far as possible, British made components (i.e. hinges, locks and handles) which are more expensive but far superior to the mass produced products from the Far East. This ethos has gained us recognition as one of the leading manufacturers of uPVC products in the United Kingdom.

What we do

  • Double glazing

    • Double glazing installation
    • Double glazing suppliers
  • Glaziers

    • Aluminium Windows
    • Double glazed units
    • Double glazing installation
    • Glass boarding up and replacement
    • Sash windows
    • Stained glass
    • Triple Glazing
    • UPVC Windows
    • Window consultants
  • Conservatories

    • Conservatory Roof replacement
    • Sun Lounge
  • Doors

    • ​Aluminium doors
    • Bi-fold doors
    • Composite doors
    • Fire doors
    • French doors
    • Front door
    • Orangeries
    • Patio doors
    • UPVC doors
  • Roofers

    • Cladding
    • Roof and skylights

Customer reviews

Why you can trust these reviews

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127 reviews
Customer Service
Sort by
Brilliant Workmanship and service deserves a mention
Customer Service
Dear Academy Windows, Thank you for the good job your lads have done tutting in our five new windows in our bungalow in Brightlingsea, we were very pleased with the quality and finish of the windows, and also the way your lads cleaned up when they had finished, even to the point of cleaning the glass inside and out so it was spotless when they left, as for the price of the work We were pleasantly surprised, We will certainly recommend you, Excellent work thank you.
Ted & Sue in Essex Posted on 02/08/2023 , work completed 31/07/2023
Excellent Service, Windows, soffits & Gutters replaced
Customer Service
From the initial enquiry, the service from Allen Installations has been excellent. As most customers I expect we had many questions on style, colour, design options and all were answered in a timely manner, and the costs agreeable. Work commenced as planned and completed as expected. Over the course of the installation, we has various Allen Installations fitters assist due to the size of the project, but at all times we had Mike and Mark overseeing all the work. The attention to detail, options on how parts should be finished always discussed. It seems quite rare these days to get 100% great service, but on this occasion we did, and I would without doubt recommend them to family and friends, which we already have!
Customer in Essex Posted on 17/07/2023 , work completed 03/07/2023
Windows & Doors
Customer Service
1st class job from 1st class fitters. This is the second time I have used Academy windows from Brightlingsea and they didn't disappoint. Their attention to detail is second to none, which is why I returned to them to complete my most recent project. I asked for the same team of fitters which was dually dispatched, in fact, at one point I thought I was on DIY SOS programme as the company dispatched 3 teams. They completed the whole house including windows, doors and the porch within the agreed schedule and at a very competitive price as I had shopped around 4 companies. They are and will be my go to trader and I have no reservations in recommending them to anyone. They are professional, detailed, polite and leave the workplace clean and tidy everyday on finishing. Job well done...
Customer in Essex Posted on 13/07/2023 , work completed 12/07/2023
Well planned and efficiently installed
Customer Service
We replaced a series of old windows. We were very impressed with the initial design process (we submitted pictures and full drawings were sent to us). The installation itself was very efficiently carried out, with very little mess or inconvenience. We would be happy to use again.
Customer in Essex Posted on 11/11/2022 , work completed 10/11/2022
Neat, tidy and fast work
Customer Service
Academy windows were great from the start, helping us in selecting the right windows for us and not just telling us to go with the more expensive options. In fact after talking to them we saved £700 from our initial online quote. Installation was done quickly, with the workspaces left tidy and there was very little touching up to be done. There was a demonstration on the easy clean hinges. A very positive experience. We will require other windows to be replaced in the future and we will definitely be coming back to Academy.
Customer in Essex Posted on 04/10/2022 , work completed 04/10/2022
Excellent Workmanship, products and service!!
Customer Service
From start to finish Academy Windows have been excellent to deal with! From providing a fast detailed quote to fitting our new windows and doors and providing excellent aftercare service (Thanks Duncan) It was a reasonably big job which included fitting all new windows and doors throughout our house including a 3 pane bifold door, and 2 doors and a glass skylight for our utility room (For which the frame had to be built from scratch, thanks Paul & Steve) All the guys were really friendly, polite and a good laugh so instantly put us both at ease. Very pleased with our new front door (Thanks Ryan) The bifold door turned out to be a bigger job than was first thought but Steve, Paul & Ricky worked incredibly hard to get a fantastic result. We couldn't be happier with all the work that the team have completed for us. If you are looking for new windows, doors, a conservatory or roofline work we would highly recommend giving Academy windows a ring.
Customer in Essex Posted on 19/09/2022 , work completed 02/09/2022
Quality work and easy to deal with.
Customer Service
The surveyor was a pleasure to deal with. He listened to what I wanted, gave useful advice, measured up, quoted and was gone in less than half an hour. He warned me that the work could not be done for five months and that was when they did it, without my having to chase them. Two experienced and pleasant workmen came on the day and made an excellent job of the installation, which was a side-door and three windows in a garage. The work was done in one day. Without my commenting, the man installing the door made a final adjustment so that it closes perfectly. I have no hesitation in recommending this firm for the installation of double glazing and doors. It was recommended to me by two knowledgeable people.
Mark in Essex Posted on 13/04/2022 , work completed 22/09/2021
Expert and professional, outstanding workmanship.
Customer Service
We have recently had our whole house transformed with new windows, cladding to the front and rear and a weirdly placed set of double doors in an upstairs bedroom removed, replaced with a wall, and proper window. From the very start the fitters were brilliant, they took the utmost care when removing the old windows and cladding, and the new windows went in really well too. The time and care they took to get the job done correctly is, in my opinion, second to none. Other members of my family have also used this company for their homes and always highly recommend them, now I am highly recommending them as well!
Alistair in Essex Posted on 30/03/2022 , work completed 25/03/2022
Replacement windows
Customer Service
Asked Academy windows to quote for replacement windows. Agreed and windows were put in yesterday what a difference. Good price and they kept us informed of manufacturing status. Chaps arrived on time and placed clean covers on the carpets and furniture. The job was messy but they got on with the prep and installation cleaning up afterwards. Windows fit perfectly and look great. They also dealt with an issue with the patio door and another window whilst on site. Great organisation and execution of job. Never been so happy to part with hard-earned cash. Pleasure dealing with them. We have another bigger job planned so they will be go-to people. Thank you Academy Windows.
Julian in Essex Posted on 12/02/2022 , work completed 11/02/2022
Refused to offer their services to us
We met with Tony in September of 2021 to discuss a conservatory-style extension to our property. Tony was helpful and proceeded to give us a quote. We reviewed this and made some alterations in line with our budget, but when asked questions, as per the suggested article on the citizens advice website regarding liability insurance and terms of the contract, he was unwilling to help and decided that Academy Windows will no longer offer their services and we should look elsewhere for a conservatory. We found this very disappointing and unprofessional. We asked questions that were relevant to our build and did so professionally, and in line with citizens advice. The fact that Academy Windows were not willing to give us vital information about the terms of our potential contract and also the insurance which they hold in case of issues, was alarming. We will now be seeking extension quotes from a more transparent provider.
Customer in Essex Posted on 08/02/2022 (Reviewer did not use service)
The trader replied (on 18/02/2022)
Our reasons for not being able to work for you have been misinterpreted. We did not state that we would not supply you with the documentation that you requested. We tried to communicate to you on many occasions the need for the Building Regulation application to be made before we can move to the next stage of finalising a price, raising a contract, ordering paperwork and supplying any other documentation that you require. You have asked us to complete the above in advance of the Building Regulation approval which we are unable to do.