Access4Lofts Tunbridge Wells

Fantastic customer service and the work completed beautifully - thank you very much - would definitely recommend.

We identified Access4Lofts online and they were the first company to come back to us. They discussed our requirements and then provided a clear quote which I thought was very reasonable. The work was then arranged and one of the team came to complete our loft installation on the date/time agreed. He was very professional and worked hard for the period he was on site. The work was completed to a very high standard and he even let us video the demonstration so that we were clear on how to access the loft and could observe all of the safety features built into the multi-ladder system. He also installed a light fitting for us which was included in the price. All in all, we were delighted with the service and the work that was completed, including the hoovering that was done before they left to leave us cleaner than they had found us! Would definitely recommend.

Great work from start to finish. We had a loft ladder and new hatch installed they were very helpful in explaining which option would be best for us. The guys who did the work did it very efficiently and were very respectful of our home. Left everything as if they had not been here. We are really pleased with the job they have done.

Absolutely delighted. Very quick quotation and installation process. Operatives that carried out the fitting were extremely polite and competent. Only took a couple of hours to carry out the work. Highly recommended.

They provided an excellent service. Really neat work and a reasonable price. I fully recommend access4lofts and their workmanship

It was a pleasure dealing with Ionut and his team throughout the whole process from quote to installation. He was always on-time, polite and provided a clear quotation that was competitively priced. They took great care during installation to minimise the mess/disruption and installed the loft boarding, ladder and hatch to a high quality. Everything was clearly explained and guarantee information provided promptly. I wouldn’t hesitate to recommend them or use them again in future.

We’re delighted with the work carried out by ionut and team. The loft space has been transformed and is now so easy to get to and move around in. No longer do we dread having to put anything in the attic! They were very professional from start to finish. A thorough initial survey (which differed to other companies I spoke to who only provided quotes by phone) followed by a detailed quotation follow up communication. The work was carried out on time. They were incredibly polite and considerate and they left the house cleaner and tidier than when they arrived. Highly recommend.

Impressive service. Very happy with the work done. All good. The work was done well and quickly. The men working in the house were polite and made sure they tidied up. All good.

Very professional, prompt, courteous and pleasant - good experience overall. I’d be happy to recommend them

Very friendly, answered all my questions and extremely professional. Very good value for money. Cleared up as they worked, covered all carpets. So no mess as all.

Really lovely team , very polite and nothing seemed too much trouble. Works Completed within timescales given and good value for money compared to other companies without compromising on quality! Would recommend this company to others considering loft flooring. Thanks again to the team.

From the survey to the installation, I was impressed by the politeness, promptness and professionalism of the team.

A very professional job from start to finish. The team were polite and considerate of the home. They worked efficiently and carried out all the work as agreed. The adjustments needed were discussed and agreed. The loft ladder was installed soundly and all the boarding was secure and neatly laid. I would recommend this company.

Engineer arrived as arranged. Carried out the job swiftly and all done in just a couple of hours. Would reccomend if you need loft insulation.

I have had a loft ladder and loft insulation both fitted by Access4Lofts. The products were fully explained and all work was completed on time, very cleanly and to a high standard. Absolutely no problems whatever.

Excellent work, our new attic flooring was expertly and efficiently laid. I am very pleased with the result and would recommend Acces4Lofts to anyone who needs to update their loft space.

An excellent service. Initial visit to look at work was done as per the schedule and options for the installation was discussed. Quotation was received very quickly and a date for the work was agreed very promptly upon accepting the quotation. . The work was carried out very well as per the agreed schedule and budget. Very good communication throughout the process and I would have no hesitation in recommending this company to others.

The lads have been great to deal with and have transformed our loft space. Great company and great tradesmen.

You explained how you would approach the work involved. Showed us illustrations on how the ladder would work. Completed the job with the minimum of fuss and to a good standard and everything works well and is of a good sturdy quality. Patiently guided us through the operation of the ladder once in place. Very pleased and would highly recommend. We can now access the loft safely and easily.

Very professional, personable, polite and respectful of my home. Noise and mess were kept to a minimum. I have no hesitation in recommending John's services. His diligence, workmanship and customer service are all excellent. John carried out the following work: removal of very old insulation and laying of new insulation, installation of new insulated loft hatch, and a pull-down loft ladder plus partial boarding of the area around the loft hatch for storage purposes. The work was carried out on time and to budget.

Very happy with the service and workmanship of this company. They arrived on time were very polite kept to schedule and cleaned up well each day. They made sure we were happy with the job and demonstrated how to use the loft ladder correctly before they left. Would be happy to recommend this company with no problem.

Loft insulated and boarded to a great standard with a new hatch and ladder. Ionut was very well organised and worked very clean. Unfortunately my loft had boxes etc in but he didn't complain and moved my boxes himself when needed. Very happy with the work done and would definitely use again

Excellent work and dealing all the way through. Paperwork and telephone calls very good. I would recommend this company highly on my experience.

We needed approx 11sq metres of our loft boarded to allow contractors to safely work while installing an Air Source Heat Pump. The quotation consisted of a site survey to understand our needs and followed up with an email the same day confirming the price and the anticipated time to carry out the work (half a day). The quotation was acceptable and we received 3 possible dates to carry out the work. The guys turned up within 30 minutes of the stated start time and did a very professional and tidy job and finished well within the time expected. I would not hesitate to use this company again and would definitely recommend using them if you are considering a loft-related project.

John was very pleasant and professional. The work he carried out was faultless and we would certainly recommend him. We are very pleased with the service and of course the loft ladder.

I would highly recommend this company it was efficient from start to finish from the initial enquiry followed up with next day visit for survey and quote given by the evening with a fixed price and an old water tank wasn't a problem to be removed allowing even more loft space Although it was estimated a day half it was all completed within a day everyone polite, helpful and got on with the job which was completed to a high standard even the skip company were efficient in collecting the skip the next day I called I'm very happy with the work and can move around the loft safely

We had our loft boarded and access ladder fitted by Ionut from Access4lofts and cannot recommend them highly enough. From the initial contact, through the estimation process to the completion of the installation, Ionut, Adrian and this Access4lofts team were extremely professional and polite. Ionut ensured that he understood what we wanted to be done, and then provided a very clear quote. All communication with the company and booking of dates, etc., was efficient and timely. Having confirmed the date, we were reminded earlier in the week about their arrival. When they arrived (at the time they stated) Ionut and Adrian were respectful of our home by putting down carpet covers, etc., and again confirmed with us what we had agreed so that there were no surprises. During the installation they consulted us about where the loft ladder would be put, again keeping us fully informed. The whole installation took around six hours, and once completed we were walked through what had been done, how to use the ladder, etc. Throughout, Ionut and Adrian were extremely polite, and were very neat and tidy installers. The loft space floor is well fitted on the spacer legs, to ensure that our insulation is not disturbed, and a very clean job. We could not have asked for a better team or experience of the loft being fitted. This was a great recommendation from a neighbour and we would have no concerns or worries about recommending them wholeheartedly to other potential clients.

Impressive all round and very polite, helpful and pleasant. I would without doubt recommend them both.

Personal recommendation got us to contact him. Which Trusted Trader status helped too. Foreign accent might put some people off but IT SHOULD NOT!!!!.work excellent std.clean, punctual, careful, knowledgeable too. Tries to minimize disruption too. Work took one day less than estimate which was adhered to.

They arrived punctually for the initial survey visit and within the agreed time slot for the installation. They worked quietly and efficiently throughout both visits, having first both checked my requirements and received approval. Before starting work, they placed a floor protector along the indoor route he would be using and cleared up after himself after the work had been completed. The work was completed as agreed. They demonstrated how to use the equipment installed and invited me to try it out. He also advised that I could contact him if I should have post-installation queries. I could not recommend them highly enough. It was a delight to have him on my premises to carry out the required work. They were polite, tidy and professional at all times and carried out the work to a high standard.

Ionut boarded our loft on the 04/10/21. He was very quick, efficient, polite, did a good job nd cleaned up after himself. The loft boarding was finished to a high standard. However, our TV aerial cable got pinched underneath one of the boards and pulled out of the box (so we could not get a TV signal). I e-mailed Ionut about this issue. To his credit, he came back out to look at it and agreed to buy us a new TV aerial cable. He bought the TV aerial cable, came back out the following week and fitted it. All in all, very good customer service. 5* and I would recommend him to anyone.

The job was completed quickly and not just 'on time' - but before time - I was delighted with the finished result - just what I wanted and such good service is hard to find! My loft was insulated and boarded perfectly making sure electrical access was easily possible and giving me so much more usable space. The cleaning up job was flawless. Ionut himself explained clearly what was done and the product used (sheeps wool) and he was courteous and a pleasure to have in the house, making sure he covered his feet and socially distanced. I have no hesitation in giving him the highest recommendation.

We required a telescopic ladder, a light and boards to be inserted into our loft. John was incredibly helpful from the provision of a quote right through to completion. He was punctual, clean and tidy providing dust sheets, efficient and friendly. He demonstrated how to use the ladder and provided a lifetime guarantee. We were so impressed and really happy with the job and price. Thoroughly recommend John.

A very polite and considerate workman, followed all the Covid rules throughout. The work was done on time and I was very pleased with the result.

Ionut presented a very friendly and professional image when visiting to quote for the fitting of a loft ladder. He spent time surveying the loft hatch entry space which because of a large adjacent joist was not straightforward. He recommended a telescopic loft ladder and the creation of a new hinged and insulated loft hatch. His official quotation was received the same evening and included all details for us to make an informed decision. We accepted his proposal and agreed a date and time for the work to be carried out. He duly arrived on time and completed a very professional and clean installation of both the telescopic ladder and pull chord loft light. Before commencing, he layed clean dustsheets to protect our carpets and ensured that the work area was immaculate when he departed. We are very pleased with the result of the installation and would have no hesitation in recommending him and his company.

Ionut was very professional and very helpful and we are thrilled with the work carried out. Cleaned up and was done in a day. Made sure we were happy and informed before leaving.