Glen provided an outstanding service , from the initial site visit, through to quotation and carrying out the work . He explained to us all the options available to us and on completion of the work demonstrated how the new loft ladder worked. He was exceptionally neat and tidy, and his attention to detail was first class as he came up with solutions to solve a couple of issues we already had within the loft area. Equally important to the standard of his work was his approach to the work. He was very professional and worked long hours to complete the job and was very pleasant and polite at all times. It was actually a pleasure having him in our home . And the final icing on the cake ; he is a dog lover, so more than happy to work in a home with a resident dog ! In summary ; we would absolutely recommend him for loft work, based upon the standard of his work, his honesty and fair pricing and the fact that he is a genuinely good guy !