ACD Electrical Green-Tech Limited

ACD Electrical came recommended from a work colleague who had previously used this local company. On completion of our installation, I am extremely happy that we chose ACD Electrical to install our new solar panel Inverter and battery storage system. From first contact to system installation the whole team have been fantastic to deal with and provided excellent communication. They took care of everything from understanding my requirements, delivering multiple system quotes, arranged scaffolding and provided a courteous and professional installation by Andy, Andrew and Issac. On completion Andy completed a full system test and commissioning and then provided a thorough explanation on the installed system and how to monitor the system using the Fox ESS phone application. I would 100% recommend this company to anybody who requires this type of project completing in the Plymouth and surrounding areas.

Andy was very good at explaining the various options available to us and when we decided what we wanted came and fitted it within a few weeks. The installation was very professional and he even added some sockets that we wanted in the Barn. The whole process was very smooth and are pleased with the installation.

Cannot recommend Andy & his team highly enough. They all made the process from initial enquiry to instillation very easy and I was kept informed throughout the process, and the works were completed at the highest standard and we were given very good and clear information and we feel very supported with excellent after care and customer service.

I had 16 PV panels installed in 2011 and have benefitted from the FIT system since then, but always wanted a home battery to also store energy to run the house. I engaged ACD Electrical Green-Tech Limited because it is a Saltash business with good reviews. I always try to support local businesses. I was not disappointed. The advice Andrew gave me was sound and steered me in the right direction and away from systems where the software updates and customer care are poor with regard to the manufacturers. I settled on the SigEnergy home battery system because it automatically switches from grid to battery during a power cut and has an AI function that manages consumption and charging. The installation was completed in one working day. At the end of the installation all worked perfectly except the gateway didn't detect the input from the solar PV although it was filling the battery. Within a week Andrew had sent round engineers to remedy a small wiring fault and once he was satisfied all was working properly did I receive the handover documentation. The service was friendly and extremely professional. Since installation we haven't yet drawn from the grid. I will definitely be using ACD for phase two of my project - 20 more solar PV panels. I can't recommend this company highly enough.

I was looking for a powerwall expansion pack and got some quotes - including from ACD Green Tech. Their quote was very competitive and was done very quickly. I said that I needed to make the purchase before the end of March to get the Tesla rebate and they were happy to do that for me. Andrew arrived on the agreed date and time and carried out the installation without fuss - even though it was to a system he hadn't installed. He gave it a quick checkover to make sure he was happy with it and the job was completed successfully. The work was done with minimal interruption to the house and he left a clean and tidy installation for us. I was impressed with ACD's communications. Both from Andrew and the office team. Every eMail was answered quickly and with clear answers. Although the job was probably small in comparison to other work they do, I was very impressed with the company's approach to customer service and the quality of the work that was done. I have no hesitation in recommending Andrew and the team and will certainly contact them in the future if I need any more work doing.

I changed my Internet provider (things you wish you'd never done). It mucked up all the settings on the recently installed EV Charger and associated software. Andy Green sorted the problem on a Friday evening, turning up after normal hours and got everything sorted efficiently and quickly. Amazing service. It's the immediate after-sales care that was impressive for something that was not really their problem to sort. While he was here he also sorted out an issue with the cabling. All done and I am mightily relieved.

The company that originally installed my solar panels would appear to have gone away on an extended holiday, as I've been unsuccessful in making remedial contact with them. My system, including the associated app, went offline and initially I was unable to make any progress in finding a solution. Because I couldn't allow things to motor on indefinitely as they were, I started to look for a local business that could resolve my issues. I reached out to ADC Electrical Green-Tech and I can now report that it was the best thing I could have done. Initial phone contact with them was through a very nice and helpful lady in the form of Maureen, who listened to my woes and arranged for their Operations Manager, Andy Green, to get back to me as soon as possible. This he did and arranged to visit the following day. Believing he would simply discuss the matter in hand before committing to anything else, I was lost for words when he returned from his van, tools in hand and spent the next couple of hours in getting my entire system back on track. He found that an associated unit had suffered quite a major short circuit, that could have been a fire hazard, before returning the main system to the frontline. In addition, he made contact with the solar units manufacturer and after some toing and froing, solved the missing app. All the people I've had dealings with have proven that the award of 5 stars for Customer Service, Quality of Work and Value for Money is well deserved.

We had been think of having a solar system fitted for a while with ever increasing electric prices we decided to go ahead with have them fitted.That was the easy bit trying to find somebody to fit them trust worthy was a different matter we had several quotes all with differing options none we felt comfortable with then we came across an ACD coffee morning to come and have a chat about everything solar and meet some of there customers which we did really enjoyed it no hard sell we were so impressed we booked Andrew to Come and give us a quote and the rest is history but trouble and hassle free history.Andrew and his team did a fantastic job they were very polite and incredibly tidy and everything happened within the time frame we were told even though the weather was very wet.We had all the paperwork we needed really quick after the install and would recommend them in a heart beat can’t speak highly enough of them thank you all

We are delighted with our new Solar System installed by Andy and Team from ACD Electrical. They are a hard working team from Plymouth who battled away in inclement weather to install a solar system and battery backup. Their after support is good and I have no hesitation in recommending them.

Phoned Andy in the morning of 28th Nov, and bye the end of that same day, The New Diverter was Fitted. Excellent workman ship. very polite and a very good apprentice along side him. Thank you for your excellent work.