Ace Electrical (Wolverhampton) Ltd T/A Ace Solar Energy

We had solar panels installed last week and from the initial telephone conversations to completion we can’t fault anything only praise the professionalism. The expertise shines through in all aspects, every person involved was extremely knowledgeable. Lucy was very helpful with arranging the installation, the scaffolders came on the Thursday , the solar panels and kit were installed Monday and Tuesday and the scaffolders returned to remove the scaffolding a couple of days later. The installers were very polite and considerate, they explained everything and gave me a teaching lesson on how to use the app. I felt there was no rushing to finish and go. I highly recommend this company to anyone.

Had a solar and GivEnergy battery install. Everything was done on time, staff were very friendly. Impressed by the staff who came to site. And price was below competitors I looked at.

After much research and many quotes, I decided to stick with AceSolar as they came across as the most knowledgeable and least pushy. The office, Lucy, were so responsive and happy to answer my questions along the way. This customer service helped to make my decision and feel reassured my money was going to a good and trustworthy company. After agreeing on the package they were booked in promptly, arrived bang on time and worked really efficiently and tidily. I had almost nothing to tidy up after they went. They vacuumed as they went along and ensured the house was respected throughout the job. Will and the team were really polite, clearly excellent at what they do and we’re happy to explain anything I was unsure of along the way. So far the kit has been up and running for a week and I’m extremely pleased. Can’t wait for summer! I would highly recommend AceSolar to anyone as throughout the process they were excellent.

After having a couple of quotes from big named companies I thought I`d give a local business a chance and it was the best decision I made. After speaking with Lucy she knocked me up some systems and after a few phone calls and a fair few emails and a chat with Matt who come and done my survey I finally settled on a 20 panel system with a Powerwall 3 and expansion pack. The team in the office couldn't of been more helpful (Lucy and Alicia) I need to also add there were zero pushy tactics which is a major plus for me. Lucy arranged the scaffolding to go up on the Monday the lads were great even fixed my gutter for me when the scaffolding come down then the team came the next day to start the installation the work from the lads was superb very neat and tidy the lads on the roof even cleaned the moss off my roof and cleaned my gutters everything was done and dusted by 2 o'clock on the Wednesday and the scaffolding came down on the Friday happy days and all my documents came through within the week. I can`t recommend this company enough the whole team were brilliant above and beyond thank you.

I had our Solar Panels fitted some 10years ago by Ace Solar. A few weeks ago the unit stopped working, I rang Ace Solar and they sent out a engineer the following day. The fault was the Inverter, this had a 10year warranty but was out of date by 4/5 months. They contacted the supplier who agreed with Solar Ace to replace the unit F-O-C. The day after Ace Solar received the unit they fitted it at no cost to me and infact did some extra cabling to improve my WiFi connection. It is such a pleasure to deal with a company that takes customer PR seriously. All the staff I delt with were friendly and professional. In my book you could not find a better company for your Solar fitment.

Ace Solar from Wolverhampton recently installed a compete Solar PV system to my property, that is a 14 panel Aiko array to the roof, a 5kW inverter, a 5kW battery and an EV charger, all of these three items were manufactured by GivEnergy – I have nothing but praise for the way in which my enquiry, subsequent questions, installation, commissioning and ongoing support has been dealt with. I initially went to 3 local companies to enquire about a Solar PV Installation – I wanted to support local businesses, use direct labour from a local company, rather than suffer subcontractors often employed by larger national establishments, and I felt that local companies should be immediately ‘to hand’ if something goes wrong. From the very beginning, Ace Solar stood out; Lucy, Alicia and Tracey were all friendly, professional, knowledgeable and timely with looking at the different options available and answering all of my questions throughout the process. The installation team, including Matt, Will and Dale were again timely, professional and friendly, so too were they extremely neat with the installation (The only minor point being that the labelling of the installation was initially forgotten at installation). The commissioning all went without a hitch and the system has been working exactly as it was designed to, since commissioning. All documentation, ongoing support and certification has been received in a timely manner and the Final Invoice exactly as the agreed Quotation.

Ace Solar Energy did a fantastic job with our solar panel installation. The team was professional, efficient, and explained everything clearly. What really impressed me was their aftercare – they followed up to ensure everything was working perfectly and answered all our questions. Highly recommended!

The whole process, from initial email contact with ACE to the final installation of the system, took just over a month which we considered to be very swift. Throughout we were impressed by the professionalism and courtesy of all the staff with whom we dealt. In particular, the fitters deserve special praise for managing successfully to install 14 panels in pouring rain. Staff were also very patient in answering our many questions about the system and how it all worked. They also helped us to download the GiveEnergy app and briefed us on how to use it. All in all, the whole process was as seamless and pain-free as such an extensive installation can ever be and, so far, we are very pleased with our system and its operation.

From start to finish, the whole team at ace were a pleasure to deal with, Lucy &. Tracey put up with my countless questions, and multiple changes to my spec. They helped educate and advise me during my solar journey. Then Matt, Mark and the team did an outstanding job with the actual installation. A+++ 5* - they were polite, cleaned up everything, ensured I was 100% happy with everything, and even spent time trying to help me with the home assistant connection. I would have no problem recommending them to my best friend, that’s how good they were. 10 out of 10 in my book.

We have just had solar panels, battery and EV charger installed by Ace Solar. They have been an excellent company to deal with. The quotation we were given was the price that we paid. The installers have been efficient and friendly and the standard of work has been exemplary. Also, the support we have received from an administrative point of view has been above and beyond what we would normally expect. We would not hesitate to recommend Ace Solar to anybody considering having this type of work done