Ace Electrical (Wolverhampton) Ltd T/A Ace Solar Energy

I was recommended Ace Electrical by a local friend who had no hesitation in singing their praises. I was not disappointed. Every time I rang or emailed, my enquiry was immediately answered. I wanted to buy a battery, (I already had Solar Panels). The process was very thorough. We looked at several options. All were applied for from the National Grid and I ended up buying the biggest battery I was allowed to install. My wife and I both drive electric cars, so I use the Octopus Intelligent Go Tariff. I fill the battery with electricity during the night hours at currently 8p/KW (includes the VAT), and use it during the day. This is a considerable saving. Lucy in the office was patient, polite and extremely knowledgeable. The installation team were also very efficient. To date, all has worked as it should. I am delighted and will recommend Ace Electrical to everybody who asks.

This is the second time that we have used Ace for our solar panels and battery. The price was very reasonable. They asked if they could come a week early which was very convenient to us. They could not have been more careful and considerate. All final documentation has been received and the system is working perfectly. I would not hesitate in employing them again.

Over 6 months on and still working without any problems. They were recommended by colleagues at work. Ace were easy to deal with, no sales pressure and gave me the confidence that I had chosen the right company. The job was started and completed on time. The work itself was very neat and the installers were polite and kept everything tidy. I would not hesitate to use Ace again or recommend them to others considering solar

Amazing service from enquiry to completion. My initial enquiry was answered by Lucy and there's a person with a LOT of patience, I must have asked around 50 questions through about 25 emails (and some calls) and not once did I feel like I was being a bother (or an idiot!) as she answered questions, proposed alternatives or sought advice from colleagues for a few of my more technical questions. Martin (the boss) came out and did the survey, also speaking to the electrician who was just about to rewire the whole house to make sure everything would be suitable. Having decided on the solar panels, inverter and batteries (+ a free EV charger due to a GivEnergy promotion) a date was agreed. As I was having a chimney removed prior to the panels going up Lucy arranged for the scaffolding to go up early, saving me having to pay extra for the chimney scaffolding (much appreciated). On the 1st day of installation 3 vans with 6 guys pulled up a little after 9am and by 4pm had installed everything apart from a few panels and on day two 4 of the original 6 guys reappeared, fitted the final panels and the bird protection, wired it all together, tested everything and explained what did what (and what shouldn't be touched!) and then by they were gone. Matt (the team leader), Will the main "sparks" and everyone else were all great and a credit to the company. I always do thorough research on anything that's costing me a significant amount of money and Ace Solar passed with flying colours.

I have waited a few months before submitting a review and feel now is the right time. I would highly recommend ACE solar. I had got a quote approximately 3 years earlier but couldn't move forward due to family commitments. The next quote I received was pretty much the same with better quality panels, better inverter and battery. They spent time to explain the system with pros and cons thoroughly and in language that I understood. I felt confident as a result to make an informed decision. The team fitted the whole system in less than a day. Turned up on time, cleaned up, worked well together. The only neutral point I would make is that in practice I should have fitted the solar system before my heat pump and Mixergy tank. They were not experienced in the Mixergy system and I required Mixergy to come out and diagnose the issue. It was simply fixed. I would recommend ACE Solar. They are helpful, straightforward, keen on price. I would want to use them on any future electrical work I have coming up soon and I am definitely thinking about installing a car charger and further battery in the coming 24 months.

Can’t recommend Ace highly enough. From the first interaction to the completion of the work; it was a pleasure to deal with them. They’ll be the first and only ones I’ll be contacting when I need an EV charger or any further work for that matter. If you need anything Solar/electrical wise; look no further!

From start to the finish i found Ace Solar's service without fault. From submitting my initial enquiry i received very friendly and warm emails, and responses to my many many questions all without hesitation. All technical queries were answered within 24 hours with a full and clear explanation which really helped to steer my decision in choosing Ace Solar. The team were very helpful with determining the type and size of system to install and are very open with you with regard expectations. The installation itself arrived at the agreed date/time and the guys got straight to it, you almost forgot they were there as they are very self sufficient. The most professional installers i have encountered in a long time. Fast forward a few days and in the final stages of the job, they again, patiently explained the system, how it worked, and how to use the app. They talked about how to get the best from the system and more importantly how to get hold of them if there are any issues. They showed me the work they had carried out and again you could tell how passionate they were and the care they had put into the job. Jobsite was very clean and the work finished to a high level. Very much a top quality job and stellar service from Ace Solar and the team who i have corresponded with by email/telephone and face to face.

From the moment I first reached out for a quote, through to today and receipt of all relevant warranties and certificates; Tracey and the team have been outstanding. I diligently and carefully got 10 different quotes. Each time I intentionally acted naive and uninformed on the technology and installation process. This was done to test the expertise of the team, reliably of their claims and the validity of the proposed set up and implementation. Ace… Aced it. There was a long gap (6~ months) between the initial quote and installation, this was due to some personal issues on my side. Despite my fluctuating schedule and response times, Ace remained professional and personal throughout, going above and beyond what a business can reasonably be expected to do. The installation itself was completed on time, my property both inside and out was left tidy and clean; the equipment and tech was thoroughly explained and walked through, and the follow up communication to check everything is going ok, passing certs etc. have been both timely and professional. Honestly, it’s difficult to ask for anything more from Ace, they are the exact kind of company a customer could want to work with. On a final note; I have an EV and work from home, so have high energy usage. Despite this, I cannot possibly use the amount of energy being generated (granted, it’s May). It’s early days but is already proving to be an excellent investment, and I’m pleased to know I’m doing my bit for the planet.

I was looking to install a solar and battery system to make the house more eco-friendly, and to reduce reliance on the volatile electricity provider market. I talked with multiple suppliers - national and local. All of whom produced similar proposals with similar quotes. The problem I found with the national providers was a lack of in-depth knowledge and expertise, as well as a reliance on sub-contractors to install. Based on a recommendation I talked with Ace, and from that first engagement they have proven to be experts in the field, great at communication and quick to resolve issues. Their design team knew the market very well, and were able to provide very balanced and informed answers to the many questions I had related to product choice / capacity. The installation team were professional, courteous, clean and quick. Their communication was excellent, making sure any schedule changes were given with good notice. Ace clearly want satisfied customers, demonstrated in their aftercare - I had a few cracked tiles as a result of the scaffolding installation - Ace had it resolved quickly and efficiently, with no overhead / hassle to me. Really pleased I chose Ace, and would highly recommend them.

I first contacted Ace earlier in the year to obtain a quote. I personally wanted to use a local company and found Ace in Wolverhampton. I initially spoke with Lucy who I found very polite and professional to gauge when they could commence installation. Their project manager arranged a site visit to ensure everything could be installed as we wanted. The install date was set ‘literally a week later’ the installation team arrived and installed 14 no panels, inverter and battery all in one day. The next day the team arrived completed the wiring, testing and commissioning and were finished by lunch time. Good friendly crew with a good experience from start to finish. Make sure you have tea bags and biscuits 😀