Ace Electrical (Wolverhampton) Ltd T/A Ace Solar Energy

Had ACE solar energy recommended to myself after seeing one of their installations at a customers house. I decided to reach out through their website and found the process flawless in respects of efficiency and communication, just could not fault the service. From within 3 weeks of opening their website i had a 9KW solar array on my roof! They do not mess around and deliver. As for the quality of the products after research i found that the solar system i have on my property is one if not the best on the market, British manufacturing company, i have found it performs well and also looks great! The system also come with an app for your phone to review the systems performance at any time of the day along with a desktop version that gives you boat loads of information to get you geek on! Oh the system is GivEnergy ;) The installation team were again very efficient and really nice lads and the quality of work is of a very good standard, it did not take them long to get the system in and work with you on questions you may have. The handover was very clear and full of tips to get the most out of your system. Any administration questions you have about the process, paperwork and your energy supplier meaning switching to export tariffs were answered and knowledge was great. I have already recommended ACE solar to 2 of my colleagues and they have/are getting their solar system through ACE solar. To summarise, i can not fault this company and will always recommend them.

Ace Energy were fantastic, from the first time they quoted until they finished the job. Very professional, clean and tidy with a great team. They turned up when they said they would and finished the job on time with very little disruption to myself, my team and most importantly my customers. I would highly recommend them.

The office staff were great, helpful and always replied in full and on time. Accounts were always correct and clear. However, the guys that fit it are not the greatest. There was shading from a tv ariel which they didnt mention when the scaff was up and had to be removed later. Some panels were better off moved out of shading from a chimney. Some panels had to be moved out of the shading from each other!! I even had to sign a disclaimer to get what I wanted, -''as many panels as possible'', on the rooves. Its been absolutely excellent ever since they came back to do the adjustments. They also, but only when asked, fitted optimisers to maximise the shaded panels. I should have researched and checked everything before the scaff was taken down as it only had to be put back up again.

Fantastic company to deal with from quotes to installation. I had quite a few quotes from various companies who all gave different information and prices. Ace Solar were friendly and professional at all times. I was never rushed for a decision and never felt I was being conned (like several others). Once the contract was agreed the fitting team came on time, were professional and polite. They informed me of everything they were doing, including problems as they arose. They checked that I was happy with them and made me feel relaxed. They left no mess when they finished. The office staff were friendly and kept me informed via calls and emails. Documents were sent in one email and advice was provided on my energy tariff. They were the only company I contacted directly and this was due to them being a Which Trusted Trader and local to us. I am really happy that I chose them and totally recommend this company for Solar installations.

Ace Solar Energy were recommended to me by a friend. From first contact they were very knowledgeable and helpful. They offered the same equipment as Octopus but at a much more competitive price and shorter delivery time. The installation team were very flexible to my needs, and very helpful. They arrived on time, and worked tidily. There was a software problem with the inverter, and they helped to resolve it with the manufacturer very quickly. Lucy was especially helpful. Nothing was too much trouble for them. Highly recommended.

I made initial contact with Ace solar around Feb 23 but deliberately delayed a review so i could also say how my system has performed. When i first contacted Ace solar i spoke with Lucy and Tracey who were super efficient and were happy to deal with all my queries, Once a design/spec had been agreed i was given an approx install date around end of may 23. After previously speaking with other companies who were quoting me over 6 months for installation i thought 10-12 weeks at the time was very reasonable. (At the time electricity prices were going up and solar panels were in high demand) The whole system was fitted over nearly 2 days as agreed at time of order due to the amount of panels installed over 3 different roofs. The installation was carried out to a high standard and the fitters worked in polite and professional manner, answering any questions i had. My property was left exactly as they found it and all waste materials were cleared from site. The system has been working great with no issues. I had transferred to one of octopus’s tariffs which enables me to charge my batteries at a low rate and use the power throughout the day and from june til august 23 we didnt pay for any electric. I cannot recommend this company enough. From 1st contact they were excellent throughout the whole experience and i really cannot find fault with any part of the service they have provided. I will definitely use Ace solar for any future projects.

1,500 characters simply aren't enough to give a comprehensive account of just how impressed I have been with my experience with Ace Solar Energy. Having been reached out to by Tracey on a solar page on social media, the more I looked into this company the more I was impressed by everything I had seen. I was then contacted by Lucy after putting in my initial interest form on their website, who has been putting up with my quite frankly relentless emails with a variety of questions and requests for the past month! Nevertheless, Lucy has been an absolute star, and very clearly knows the ins and outs of what makes for excellent customer service. This has been matched by a solid installation, by a team that could be nothing less than masters at what they do, as the proof is in the pudding, as shown in both the quality of their work and their obvious passion for their profession. Not only did Matt and his installation team smash out the job (12 panels split over two aspects, plus a GivEnergy 5kW inverter and 5.2kWh battery) in just a day, but they enthusiastically answered my questions all day long whilst getting on with it. Even when it meant putting in a bit of overtime, the fellas refused to leave until the job was done. They even cleared out my guttering and put on some silicone in places where I was certain some water had been getting in since we bought our house a year ago (at no additional charge too)! I'll make the choice easy for you, choose Ace Solar Energy!!

I am extremely happy with both the system and the whole sales / installation wirk carried out by Ace solar. The pre-sales work was great from a competitive quotation, selection of equipment and detailed payback estimates. I particularly liked the fact that there was no pushy selling - the pace was dicated by us. I visited Ace's offices and the system was explained and demonstrated - they have an inverter / battery installation installed that can be viewed. The installation was faultless. Everything happened on the planned dates and the team were professional and worked hard. All of the work is neat and there has been a degree of future proofing / redundancy built in. All of the certification has followed within the timescales specified and so far it is working brilliantly. I would highly recommend Ace Solar - this is probably the best experience I have had with any major work to my house! Well done.

Great service from all the team at ACE SOLAR, knowledgeable engineer, experienced staff. Everyone was able and willing to offer sound advice and reply to questions very quickly - resulted in a 1st rate experience.

Ace installed a solar system for us early this year and I cannot recommend this company highly enough. We chose them as they were a local company with good reviews but I would certainly choose them again for any further projects. Every part of the process, from inquiry through to planning and delivery went very smoothly and we were kept up to date. Both Martin and his installation team were highly professional and considerate. The actual installation work was achieved incredibly quickly, to budget and has generated somewhat more than the estimates given. Customer service was second to none- immediate assistance from a full technical team after a glitch with our EV charger (relating to the charger software, it turned out, not the installation) A neighbour subsequently had an installation from them on our recommendation and was delighted.