Ace Electrical (Wolverhampton) Ltd T/A Ace Solar Energy

The whole process was so quick, the company made the appointments round me, they were helpful with all the planning and logistics. The team of men were brilliant, professional and courteous at all times. I wasn't sure of how it would be organised, or how much hassle it would be. To be honest I was quite apprehensive about it. However, I didn't need to worry at all, they worked so hard and efficiently, it was finished without any disruption at all. The main office help you with everything, how to get started etc. The team of men were very knowledgeable also and explained everything to me thoroughly, setting the app up on my phone with me, they made it so easy. What a fantastic team, I would recommend them to everyone.

ACE Solar Energy were able to arrange for the removal of solar panels, erection of scaffold around chimney stack, removal of scaffold around chimney stack and reinstatement of solar panels. This enabled me to get a roofer in to undertake repairs to the chimney stack and roof. Everyone involved in this work were courtesy, professional, helpful and a pleasure to deal with. The schedule for the works that had been agreed on, was achieved and what started out as being a nightmare job for me to organize went very smoothly thanks to ACE Solar Energy.

From first to last I was very satisfied with this trader. The initial advice given was good and the quotation was provided very promptly, and followed up with a site survey, but there was no pressure to proceed. The work was undertaken very quickly and in accordance with the agreed timetable, and efforts were made to minimise any disruption. Apart from the scaffolding, the trader uses its own staff, all of whom were efficient, friendly and helpful. The office staff were knowledgeable, and available when needed, and following completion of the work were helpful in providing and explaining all the paperwork. Although we have only had the installation for a short time we are delighted with it.

We wanted to reduce carbon footprint and got recommended to Ace solar. Very sensible quote and we sat few weeks but got no calls or pushed for project to complete the work. The whole team finished the work in given time. Very reasonable price,good quality 20 panels,inverter of 5kwh and battery of 9.5kwh all for under13k. The system was completed 2 weeks ago and is functioning well and already saving import from grid.

Martin was supportive and helpful regarding the solar installation and options. Tracey, Tracey and Lucy in the office were helpful regarding the processes and the documentation required. Matt, Will, Dave and Nathan were a friendly and helpful installation team. They were tidy and consulted regarding the works. I had one query post install and the guys popped back and checked it for me, excellent service. Post the install the documentation has been arriving and the system appears to be working as described. The Scaffolding firm that they use (Elite Scaffold Access) deserve a special mention for a good set of scaffolding, put up in a narrow place, against an Externally insulated wall, with care.

I was kept up to date every step of the way by the very good Tracey. The lads that did the work were always cheerful and very well manned, despite a few problems along the way, which was nothing to do with them but they still helped me saught it out. their work was outstanding and they were a credit to their company.

From the initial enquiry right through to the current post installation service I have found Ace Solar a pleasure to deal with. On site workmen and office staff have all been very helpful and efficient and once started, the whole installation only took two days. The only frustration is one that Ace Solar themselves share, and that is problems with getting their scaffolding sub-contractors to come back and remove the scaffolding after the installation.

When we moved house we decided that we would have photovoltaic panels, a battery and an inverter fitted. We contacted Ace Solar because a very good friend of ours had used the company to install systems on two houses. They spoke very highly of the company. I contacted Ace and entered into email communication. Having provided photographs of the property and information about how we would use the system we received a quote. We felt it was a reasonable price bearing in mind what we wanted. Unfortunately for us, Ace are a very popular company and other work delayed their start. Fortunately, we were fitted in before our scheduled date. The team, roofers and electricians arrived with us as detailed in our telephone call. All of the men were very polite and set to work quickly. The roofers identified that we could fit more panels to our roof than had been quoted for. They provided me with the information and left me to make the decision. Three extra panels were added. My curiosity about the operation and fitting of the system got the better of me. Every question I asked was answered in such a way that I could understand. The team worked hard to fit and commission the system. Nothing was too much trouble. A really nice team who obviously wanted to do the best job possible. As I say they are aptly named as the experience was Ace. I would recommend Ace Solar unreservedly to anyone who asked.

From start to finish and beyond they have been excellent. Clear information throughout the process, all workforce efficient throughout, and when I have asked many questions they have replied quickly and clearly. Would highly recommend them as a provider of Solar.

I had been looking at solar for about 12 months and had some high priced quotes and some very high pressure sales men & women, trying to get me to sign on the dotted line. I then called ACE Solar and was visited by Martin. We discussed my requirements and we had some emails backwards and forwards. Martin was able to help with technical requirements and the fitting of ferrite cores to reduce interference. System was installed with very little fuss. Tracy sorted out the FIT application and warranties with no trouble at all. When the sun is out I can have washing machine and dryer running but still be giving a few 100 watts to the grid! System has been installed over 4 years and I'm very pleased with the system and the savings I have made. I get a small amount of money from my FIT each year, but still pleased. Highly recmmended.