Ace Electrical (Wolverhampton) Ltd T/A Ace Solar Energy

I was kept up to date every step of the way by the very good Tracey. The lads that did the work were always cheerful and very well manned, despite a few problems along the way, which was nothing to do with them but they still helped me saught it out. their work was outstanding and they were a credit to their company.

From the initial enquiry right through to the current post installation service I have found Ace Solar a pleasure to deal with. On site workmen and office staff have all been very helpful and efficient and once started, the whole installation only took two days. The only frustration is one that Ace Solar themselves share, and that is problems with getting their scaffolding sub-contractors to come back and remove the scaffolding after the installation.

When we moved house we decided that we would have photovoltaic panels, a battery and an inverter fitted. We contacted Ace Solar because a very good friend of ours had used the company to install systems on two houses. They spoke very highly of the company. I contacted Ace and entered into email communication. Having provided photographs of the property and information about how we would use the system we received a quote. We felt it was a reasonable price bearing in mind what we wanted. Unfortunately for us, Ace are a very popular company and other work delayed their start. Fortunately, we were fitted in before our scheduled date. The team, roofers and electricians arrived with us as detailed in our telephone call. All of the men were very polite and set to work quickly. The roofers identified that we could fit more panels to our roof than had been quoted for. They provided me with the information and left me to make the decision. Three extra panels were added. My curiosity about the operation and fitting of the system got the better of me. Every question I asked was answered in such a way that I could understand. The team worked hard to fit and commission the system. Nothing was too much trouble. A really nice team who obviously wanted to do the best job possible. As I say they are aptly named as the experience was Ace. I would recommend Ace Solar unreservedly to anyone who asked.

From start to finish and beyond they have been excellent. Clear information throughout the process, all workforce efficient throughout, and when I have asked many questions they have replied quickly and clearly. Would highly recommend them as a provider of Solar.

I had been looking at solar for about 12 months and had some high priced quotes and some very high pressure sales men & women, trying to get me to sign on the dotted line. I then called ACE Solar and was visited by Martin. We discussed my requirements and we had some emails backwards and forwards. Martin was able to help with technical requirements and the fitting of ferrite cores to reduce interference. System was installed with very little fuss. Tracy sorted out the FIT application and warranties with no trouble at all. When the sun is out I can have washing machine and dryer running but still be giving a few 100 watts to the grid! System has been installed over 4 years and I'm very pleased with the system and the savings I have made. I get a small amount of money from my FIT each year, but still pleased. Highly recmmended.

We decided to use Ace Solar after talking to a number of companies and found them to be the most knowledgeable and professional. Despite huge supply issues (which they warned us about prior to placing our order- and a nationwide issue), they installed our panels immediately while we waited for the inverter and batteries - We also changed our minds on the make and type of inverter/ battery and Ace were brilliant in accommodating our changes! The inverter arrived next and the installation was completed in a neat and tidy manner. We also upgraded our car charger to Solar, which again was done neatly without any issues. When the batteries finally arrived into the country, they were installed as soon as they were received. We have been running with the full install now for over a month with no issues and are very pleased with the savings and the neat work done. Also, the price we paid was very competitive.

Used Ace solar once again to have a 10kW battery unit installed to support our existing 4kW solar energy system, which we had fitted by Ace solar about 5 years ago. As expected a good efficient install, with all our technical questions promptly answered prior to installation. Very pleased with the results. The Battery backup system is now working well above our expectations. Even on a clear short winters day, achieving 100% charge. Which lasts through to the next day. However high demand appliance use such as washing machine usage does deplete stored energy more quickly. So care needs to be exercised in terms of when and how and what combination of appliances are used at any given time.

Ace were recommended to us by friends and we are so glad we followed their advice. The work they carried out 9 solar panels, battery and inverter was of the highest quality. The installers were punctual, informative and helpful. They explained what they were going to do at each stage and involved us in decision making. Even to the extent that when they looked at our roof they were able to offer to fit an additional panel to our roof, something we were not expecting but were more than happy for them to do. Despite the demand for their services and the weather conditions in December they turned up when they had arranged, explained each stage and completed the work on budget (with the additional cost of the extra panel). Communication with the office was straightforward and clear.

The team fitted the system over a number of visits due to equipment arriving at different times, this was completed with a professional manner. The team managed all works around my working from home which was very much appreciated and the work was completed to a high standard. Great team and great value.

There were about 4 months between our first enquiry and finally placing an order with Ace Solar. It is a huge investment and Martin was helpful and patient, and answered all our many questions. Unfortunately, after our panels had been fitted and had been operating for a month we developed a problem and could not generate electricity. We had high voltage coming into our house which took a time for Western Power to rectify. GivEnergy, the manufacturer and supplier of the inverter were also extremely slow to act and very unhelpful, denying that the inverter had failed, even though it had. However, in the end it was all sorted, the inverter replaced by Ace Solar and the battery fitted. Despite a few hiccups along the way, we are very happy with our solar panels and the service we received from Martin, Tracey, Matt and all the staff at Ace Solar.