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Add Detail Ltd

4.9

39 Reviews

Opening Hours
Today -
  • Monday 08:00–18:00
  • Tuesday 08:00–18:00
  • Wednesday 08:00–18:00
  • Thursday 08:00–18:00
  • Friday 08:00–18:00
  • Saturday - Closed
  • Sunday - Closed

About

Welcome to Add Detail Ltd, your trusted source for professional HIU service and repair in London.

Our dedicated team of HIU engineers and customer service professionals are committed to providing high-quality solutions for your HIU needs.

Specializing in various types and brands, our engineers have the in-depth knowledge required to accurately diagnose and resolve specific issues with your HIU model.

Focused on maximizing efficiency, we help reduce your energy consumption and save on energy bills, all while using only original parts for servicing and repairs.

Connect with us for exceptional HIU expertise in London!

For additional information, please visit our website.
www.adddetail.com

Thank you for looking into our services!

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing

Customer reviews

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4.9
39 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Amazing Service
Customer Service
Quality
Value
Add Detail can only be lauded for their professionalism. From my perspective it is definitely 5 stars on all or any criteria - time, quality of work , cost, budget, communication and friendliness. I would certainly use them again for the servicing and repair of my HIU. Strongly recommend them to those who require the service. Well done!
Customer in Greater London Posted on 20/07/2024 , work completed 18/07/2024
Servicing of HIU Heating Unit
Customer Service
Quality
Value
Servicing of a HIU heating unit Easy to contact and make appointment. Did not have long for the appointment. Clear concise communication, regarding appointment and the work was completed on schedule Work completed on time. and completed a comprehensive report of the work done and the status of the boiler. My only reason I am giving a 4star instead of 5 is because as I was not present during the actual work, I feel I could have been given a phone call to explain some of the issues in the report. Having said that, I did email the engineer regarding those issues and he responded promptly and put my mind at ease.
Customer in Essex Posted on 25/06/2024 , work completed 16/06/2024
Exceptional service and quality of work
Customer Service
Quality
Value
We are very happy with the work done by the Add Detail team. They replaced our HIU unit with a new one with minimal disruptions. The workmanship quality was excellent and I'd highly recommend this company for everything HIU related.
Customer in Greater London Posted on 08/05/2024 , work completed 01/05/2024
The trader replied (on 13/05/2024)
Thank you so much for writing the review and sharing your positive feedback. The whole team is delighted to hear it!
Great work as always
Customer Service
Quality
Value
I have used Add Detail for a few years now. They installed an HIU for me a couple of years ago after servicing the old one and now carry out the yearly service. Justin is always friendly and does a great job. Would definitely recommend this company and i already do recommend to neighbours if they need any of this sort of work done.
Customer in Greater London Posted on 09/04/2024 , work completed 04/04/2024
The trader replied (on 13/05/2024)
Thank you so much for writing the review and sharing your positive feedback. The whole team is delighted to hear it!
Affordable professionals you can trust
Customer Service
Quality
Value
ADD undertook a full service and repair of our HIU. Their quote was highly competitive and there were no hidden extras or extended labour charges. We really felt we could trust their work and we’re not being taken advantage of. From excellent pre/post admin correspondence from Sigis to Justin’s thorough, professional, courteous, and diligent labour (even going the extra mile to provide the service report that same evening), using ADD has been a real pleasure. I would recommend them without hesitation.
Customer in Greater London Posted on 10/03/2024 , work completed 05/03/2024
The trader replied (on 09/04/2024)
Thank you for taking the time to provide such a thorough and positive review. Your feedback is greatly appreciated.
Rapid response and knowledgable
Customer Service
Quality
Value
Service and repair of HIU. Attended rapidly when I had not water or heating. Seemed very knowledgable and repaired the unit effectively.
Customer in Greater London Posted on 07/03/2024 , work completed 01/03/2024
The trader replied (on 13/05/2024)
Thank you for your feedback, it is much appreciated.
Trustworthy and knowledgeable
Customer Service
Quality
Value
I engaged AddDetail Ltd to carry on works on my underfloor heating. They arrived when scheduled, performed their work within the agreed time, and with just a general guideline of what I wanted to be done, they used their best judgement and did the work up to a very high standard and showed great attention to detail. They left everything as they found it and showed great care with the flooring. Great team of contractors and my underfloor heating is working better than ever. Highly recommended
Customer in Greater London Posted on 18/02/2024 , work completed 13/02/2024
The trader replied (on 09/04/2024)
Thank you for taking the time to provide such a thorough and positive review. Your feedback is greatly appreciated.
First class service
Customer Service
Quality
Value
Having had an estimate from another company who demanded total payment up front by bank transfer, I decide to look at other options for HIU repair. I contacted about 5 companies. Add Detail got back to me very quickly with a much better price and only wanted the cost of parts up front which I could easily pay by credit card. Jason the engineer arrived at the agreed time (he was early in fact) and did an excellent job, making sure that the system was working properly. He was very polite and made no mess. I have recommended this company to others on my development as there are always people having problems with the HIU's.
Customer in Greater London Posted on 04/02/2024 , work completed 30/01/2024
The trader replied (on 07/02/2024)
Thank you so much for taking the time to share your positive feedback with us!
Great work
Customer Service
Quality
Value
I’m very happy with the service that has been provided, very professional and knowledgeable. Would highly recommend.
Customer in Greater London Posted on 17/01/2024 , work completed 12/01/2024
The trader replied (on 09/04/2024)
Thank you for your feedback. It's greatly appreciated.
HUI Repair
Customer Service
Quality
Value
Excellent company, I can no praise them enough. I contacted them very worried as we had no hot water and the heating was not working properly. The came on the same day and fixed the problem immediately and for a very reasonable price. I will use their services again for our HIU maintenance. Would highly recommend. Thank you, Add Detail Ltd!
Customer in Greater London Posted on 08/01/2024 , work completed 03/01/2024
The trader replied (on 09/04/2024)
Thank you for taking the time to provide such a thorough and positive review. Your feedback is greatly appreciated.