Great Service and Quality Work
Exceptional and helpful salesman, not pushy , no pressure Experienced and competent fitter. Pleasant and helpful staff, always available. Work done to the agreed time and budget. No negatives, would highly recommend.
Customer in Greater London
Posted on 14/05/2024
, work completed 09/05/2024
Recommended
Amazing service
We had been recommended this company by our downstairs neighbours and were impressed by them. The quality of the service was outstanding from start to end. The company's director was prompt and professional with his replies, and incredibly patient to explain to us everything that we asked him. The survey and installation dates were easy to set. The installation itself was prompt and smooth. We went for aluminium windows. They have so far performed perfectly.
Customer in Greater London
Posted on 02/05/2024
, work completed 29/02/2024
Recommended
Fabulous work & service
Very happy to recommend AGS. The quality of their manufacture and installation is top notch, and their after-sales service is fantastic. We had a couple of things that needed repairing several years after installation, and they sorted everything out, under warrantee, free of charge, without fuss and with prompt and friendly service. Definitely would use them again.
Customer in Greater London
Posted on 26/03/2024
, work completed 07/03/2024
Recommended
Design and Installation of new Front Door
From the very first contact with AGS to the installation the level of service has been outstanding. I don't like recommending companies to people usually through fear of others not having the same experience and it then reflecting badly on me but I have no concerns of that with AGS. I'm so pleased with their service and products I will be using them for the bi folds and roof lights on my proposed extension. It's the attention to detail and anything to help attitude that makes the real difference, backed up with great products. Really impressed.
Customer in Essex
Posted on 06/02/2024
, work completed 05/02/2024
Recommended
Very Pleased
A b s installer visited me today to fit new composite front door and frame, arrived on time in fact he was early got on with job worked solidly until job was finished, polite tidy and completed a very good job, i'm very satisfied that i chose abs they did a very good job
Customer in Greater London
Posted on 06/02/2024
, work completed 24/02/2006
Recommended
Front Composite Door and Side Lights
Have now used Advanced Glazing for a few years.Would give them more than 5* if it was possible,great staff,from office,sales surveyor to fitter.The job always gets done to a top spec,Can not fault one bit.Would highly recommend Advance Glazing as everything from start to finish was 100% perfection.Whatever your requirements they can assist and get the Job done.Thankyou Advance Glazing for the great work you've done on our properties.
Customer in Greater London
Posted on 25/01/2024
, work completed 22/01/2024
Recommended
Patient, Fast, and Professional
AGS patiently waiting and supported for several months while I painstakingly got planning permission to replace my windows (due to an edge case in planning law). They then respected their original quote, and installed my windows within a few months. This included having the scaffolding up and down in a week, to avoid antagonising the ground floor flat, as well as allowing my builder access to the scaffolding to drill an external hole. The windows were smart and energy efficient, with a couple of minor issues that were quickly addressed.
Customer in Greater London
Posted on 17/12/2023
, work completed 13/12/2023
Recommended
One word describes my dealings with AGS, EXCELLENT
First contact: Phones are answered promptly by polite, efficient, knowledgable members of staff. I found their prices very competitive. The products are good quality. The surveyor and fitter did an excellent job, making good all areas and even vacuuming up the small amount of mess, 1st class.
Customer in Greater London
Posted on 11/12/2023
, work completed 08/12/2023
Recommended
Quality Service from a Professional Family Business
The replacement UPVC double glazing units for the front and back of our house totalled 11 units, including porch doors, flat and bay windows, and a back door. The work was completed in 5 days by Carl and Jordan, who work well together, and were professional in ensuring a quality job with the minimum of intrusion. They responded rapidly to an unforeseen problem when taking out one of the old windows. From the commencement of our enquiry to the company, we found the responses from Andy Barnett to be concise and prompt, and in the administration department, Ella was knowledgeable and friendly. A well-run and efficient family business, who put service and quality (at a reasonable price) first, and they are worthy of being a Which Trusted Trader. Thank you and well done. We are pleased to recommend Advanced Glazing Systems.
Customer in Greater London
Posted on 28/09/2023
, work completed 15/09/2023
Recommended
New Lantern (inc. new roof), Bifolds, Windows, Front, Porch and Side Doors
We have now used AGS for two separate jobs; Bifold doors, lantern and a few windows were installed 3 years ago, we were then happy to use AGS again two years later to install new windows in three bays and a few other windows. The majority of windows and doors were installed with internal blinds. On both occasions, the installers worked efficiently and skilfully and tidied up after they finished. For both jobs AGS were very professional and friendly, they kept appointments and never let us down. A year or so after installation there was a small issue that AGS had to be contacted for, they attended the following day to address the problem with no fuss. I thought it best to wait a while after installation to leave this review to see how the product and AGS performed. As you can probably tell from my comments, we are very happy with both and have recommended to a few friends and colleagues.
Customer in Greater London
Posted on 22/09/2023
, work completed 20/08/2020
Recommended
They were true to their word.
I required 9 windows and 2 doors to be replaced. The initial visit to quote, was non pressurised, yet informative. The work was completed in a timely manner, and the finished product was very good, and at the agreed price. The installation over 2 days entailed concern to minimise the effects on myself, and ensuring things were cleared and cleaned prior to departure. Post installation, their maintenance booklet is very useful.
Customer in
Posted on 28/07/2023
, work completed 27/07/2023
Recommended
Great experience throughout entire process
I would highly recommend Advanced Glazing to anyone. From the first call to get a quote, to the survey and finally to the fitting and payment/accounts, everyone I dealt with were personable, friendly, professional and courteous. And the final job was done to a high standard - they even left the house pretty spotless, which is always a bonus. They were also very competitively priced and felt much better going to an independent, family business.
Customer in Greater London
Posted on 26/06/2023
, work completed 15/05/2023
Recommended
Fantastic Company & Fantastic Products!!!
Dealing with AGS is a dream! They are friendly, polite & efficient in every aspect. The quality of the service is matched at least by the high quality of the work they do & of the products that they have installed for us. We are 100% satisfied with all of our new Doors, Windows & Porch! Thank You AGS!!!
Customer in Greater London
Posted on 13/06/2023
, work completed 08/04/2023
Recommended
Great work and fast
Great service from start of process to completion. Communication throughout was good,and the fitters did a first class job
Customer in Greater London
Posted on 13/04/2023
, work completed 28/03/2023
Recommended
UPVC windows Installation
What can I say ... what a superb experience from start to finish. Family business run very well. I had several windows and doors changed all went well. I would highly recommend, polite and helpful team, John, Julie and Ella all 5 stars. I am very satisfied with the quality of the install. I have recommended them to a few friends.
Customer in Greater London
Posted on 10/04/2023
, work completed 10/03/2023
Recommended
Bedroom windows
Excellent service from start to finish, would recommend, polite and helpful staff , office , manager and fitters. In fact have spoken to Andy again regarding some further work. Very satisfied.
Wayne in Hertfordshire
Posted on 08/01/2023
, work completed 16/12/2022
Recommended
Efficient, tidy, great quality and excellent service from start to finish.
Once Andy and Tyler walked through the front door I sensed professionalism. My wife and I talked through what we would like installed, being 5 windows and a new front door, all in uPVC and the windows being sash. Andy explained everything from the window design, a sample, to how best the installation could be done, clarifying with his surveyor on the phone whilst with us. The date for install was set and met and the installation completed in 2 days. The work was brilliant, the mess, non existent. The guys cleaned up as if they'd never been here. Brilliant company and highly recommended
Customer in Essex
Posted on 17/09/2022
, work completed 02/08/2022
Recommended
Highly recommended expert family business
We had a new composite door fitted and repairs to existing double glazing. We paid a good price but got an outstanding service. Expert friendly advice, very helpful and patient while we chose the right product. The office team are also very efficient and kept us fully informed. The work was done on budget and on schedule. We are very pleased with the result, very tidy finish and solid door that looks great and fits well. Not a big job for them but we got top quality service. It is a local family business and that shows in their desire to maintain a good reputation.
Customer in Essex
Posted on 22/08/2022
, work completed 03/08/2022
Recommended
Excellent Service!
The service from start to finish was extremely professional and each person from the company was very friendly and made us feel like a valued customer. We were after a colour that was about to be removed from manufacture and Tyler did his utmost to make sure we had the door ordered in time. The installation was quick, problem free and they even created a fascia at the top of the door that matched. The door looks amazing, and we have been getting many compliments. The windows were also replaced extremely quickly. We are very happy with the service from AGS and would highly recommend them!
Customer in Essex
Posted on 05/07/2022
, work completed 07/06/2022
Recommended
Renewal of double glazing
AGS have just renewed all our windows and doors apart from the front door which we’d had done a couple of years ago. We would definitely recommend AGS. Andy’s quote was straightforward with no messing about and didn’t take hours like some companies. Once we’d accepted the quote the surveyor came to measure up, everything was ordered and we very quickly had an installation date. The installation team arrived early on the planned day and worked hard. The job was finished in three days as promised at the beginning even though three panes of glass had broken at the depot - these were ordered and arrived in time to be installed without the job being delayed. The team were friendly, worked hard and cleared up very well each day. We were impressed with the attention to detail given to the job.
Sally in Greater London
Posted on 20/04/2022
, work completed 13/04/2022
Recommended
Excellent workmanship and customer service from AGS (new windows in a ground floor flat)
AGS were excellent from start to finish. My partner and I decided we needed to replace all of the windows (4 windows and a large 3 section bay window) in our flat due to the poor heat and noise insulation. I spoke to John over the phone on a number of occasions and his knowledge and expertise were fantastic. The quote was somewhat pricier than some other like-for-like quotes I had gathered, but with such a large bay window I wanted to ensure the work would be carried out to a very high standard. John answered all of my queries and made me feel confident that AGS were the right people for the job. The installation was completed in a single day, and after completion, it's apparent that you get what you pay for. My partner and I are extremely happy with the quality of the windows and the attention to detail in the finishing that the installers had. We had one minor hiccup where the glass for our bathroom wasn't frosted as requested when the survey was carried out, but this was addressed and sorted immediately by John and Julie. After the new glass had been ordered an installer returned to the property in 2 weeks and fitted it in about 10 minutes. Everyone that I communicated with - John, Peter, Julie, Simone and Ella - were very friendly, polite and professional; providing a fantastic level of customer service that you hope for when spending quite a significant amount of money on a fairly large home improvement. I would highly recommend Advanced Glazing Systems.
Customer in Greater London
Posted on 08/04/2022
, work completed 21/03/2022
Recommended
Superb job - highly recommend!
I, like many, googled replacement windows: AGS came up and even though it meant they had to travel further than maybe they would normally, there was no quibble. Andy was fantastic - especially when baby brain couldn’t compute the prices; Ella replied to emails quickly and helpfully and the chaos that came to fit the windows worked well as a team and were so professional. They even showed me how to open the windows for cleaning (I won’t be doing that - we have a man) - all in all, an excellent trader from start to finish. And the price was good too!
Customer in Cambridgeshire
Posted on 01/04/2022
, work completed 28/03/2022
Recommended
Kitchen door and side windows with new double glazed unit
AGS fitted about 8 years ago 3 double glazed windows in my flat and as I recently wanted to replace a kitchen door and side windows with new double glazed unit in my house, I remembered the quality of the work that had been done in my flat and thought I would contact AGS for a quote. The entire process was truly seamless with a market value quotation and very good quality double glazing materials. The fitting was excellent and we are all very happy with the new unit at home. This is a team of people ( a family business) that work extremely well in terms of communication, punctuality, competence and experience. You will not be disappointed if you book AGS to improve your residence.
Customer in Greater London
Posted on 22/03/2022
(Reviewer did not use service)
Recommended
Excellent experience
I've had to deal with a lot of companies in the last few months and AGS have been one of the best. A terrific experience from the beginning to the end. I would recommend them very much if you need a new front door.
Customer in Greater London
Posted on 11/02/2022
, work completed 11/02/2022
Recommended
Wish every job ran this smoothly!
From start to finish everything was as promised. Survivor came on time, fitters came on time, job finished. The workmen were polite, tidy and got on with the work. John was an excellent initial contact, answering my questions immediately. It was a pleasure doing business with this company
Customer in Greater London
Posted on 27/01/2022
, work completed 25/01/2022
Recommended