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Endorsed by Which? Trusted Traders

Aftercare Double Glazing Repairs Ltd

Profile thumb 20200811 083417
5.0

15 Reviews

Opening Hours
Today - 09:00–16:30
  • Monday 09:00–16:30
  • Tuesday 09:00–16:30
  • Wednesday 09:00–16:30
  • Thursday 09:00–16:30
  • Friday 09:00–16:30
  • Saturday - Closed
  • Sunday - Closed

About

Aftercare Double Glazing Repairs, based in Burgess Hill, West Sussex, was launched in 1997 and became a limited company in 2003.

We serve Mid- Sussex to the Sussex coast from Eastbourne to Worthing and Northwards bordering Surrey.

The aim of the business is to provide solutions to home owner's problems with their double glazing.

The Company policy is NOT to SELL new doors or windows, so if the problem can be fixed it will be our aim to so, and if we can't, you can be reasonably assured that replacement is required, but we still won't try to sell you a new one. We may give you advice and/or offer names of people you may approach if required

There is no 'hard sell' at any stage. Our operatives examine the problem/s, offer advice and quotation (usually emailed within 48 hours) and you are left to make your mind up .

The majority of our business now comes via referrals by satisfied clients.

Please see our web-site - www.aftercare.me.uk, for more information.

What we do

  • Glaziers

    • Double glazing repair
  • Double glazing

    • Double glazing repairs
  • More Services

    • double glazing repairs

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

5.0
15 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Excellent service.
Customer Service
Quality
Value
I had a broken handle on my bathroom window and needed to fix it as I was moving house. Jack arrived all smiles and said although they were very busy he would let them know we were moving and try and get it fixed asap. I emailed them giving them my contact details in case they had a cancellation. Within twenty four hours I had a phone call saying could they come and fix it now. Brilliant. And within minutes there was the smiling Jack back at my door ready to fix my broken window handle. Can’t recommend them enough, fantastic service from start to finish.
Customer in West Sussex Posted on 13/05/2022 , work completed 12/05/2022
Excellent service - very impressed
Customer Service
Quality
Value
Aftercare fixed a number of windows for us. They provided an excellent service and were polite, friendly and finished the work quickly, leaving no mess. I would highly recommend them.
Customer in West Sussex Posted on 18/02/2022 , work completed 17/02/2022
Reliable; Informative; Trustworthy: Friendly
Customer Service
Quality
Value
One of my sash window wouldn't shut anymore and gap at top leading to drafts, also had a sticky back door. They not only came out on the appointed day to assess, but were great when my car's emergency problem meant I had to collect from garage the same time they were going to arrive. I needed to co-ordinate being here for Aftercare, but getting to garage before they closed. Nichola contacted the engineer booked for my job who immediately called me with update on his job status. He rang his colleagues who had just finished his job and they were here within 20 minutes of him calling. James and Jack were friendly and extremely professional. Who knew there was so much to the workings of a sash window? Lots of measurements taken and I learnt a lot. Always good to know what's involved. Then took a look at my sticky back door. Advised oiling and exactly where, but also on inspection discovered it had dropped and said could be sorted when window done. Sorted. Quotation arrived quickly and accepted as extremely reasonable. A pleasure to have them in my home, which cannot be said of many workmen. Highly recommend!
Customer in West Sussex Posted on 10/02/2022 , work completed 08/02/2022
Repaired double glazed windows
Customer Service
Quality
Value
Ease / Adjust / Lubricate; Investigate leak - remove glass - check sill & edge of sash; Clean rust and ease mechanism- LH and TOP; Free jammed window - SIDE HUNG; Change fixed pane James and his team have performed excellent customer service. They came on time exactly as pre-booked appointment with their spotless well organized working van; The repair work was done to top quality. James was professional, very patient and kind, explaining what he's doing and telling us what to do in the future to maintain our windows by ourselves. The company was well organized. An accurate quote was give on the same day of inspection. Once I confirmed the acceptance of the quote, an appointment was given. As soon as we confirmed the date, an email was given for final confirmation. A day before the appointment, I confirmed with office and everything happened exactly as planned. No hassle at all. We will definitely use Aftercare Double Glazing Repairs Ltd in the future and will strongly recommend to our neighbors and friends. We highly appreciate James's professional workmanship and thank him for sorting out our windows.
Customer in Brighton and Hove Posted on 19/01/2022 , work completed 18/01/2022
fantastic!
Customer Service
Quality
Value
Best service ever! professional services very keen to details and fully brief on what has been done, worth waiting their long waiting list - job well done!
Customer in Brighton and Hove Posted on 10/01/2022 , work completed 05/01/2022
Repairs to existing double glazed French doors and window
Customer Service
Quality
Value
We were very pleased with the work done by Aftercare. We now have a French door that reliably locks with minimal effort and a separate window that no longer lets in a significant draft. All parts of the process with Aftercare worked smoothly, from the initial contact, to the survey, to the replacement of the lock, realigning of the French door and the replacement of the hinge on the window. Considering the significant costs and lack of communication we have experienced recently from other tradespeople, we were almost surprised be treated as valued customers.
Richard in West Sussex Posted on 16/12/2021 , work completed 14/12/2021
VERY GOOD WORK
Customer Service
Quality
Value
The young man, Tiler, who carried out the repairs, was very pleasant and professional, and I would have no problems recommending your company.
Customer in West Sussex Posted on 18/11/2021 , work completed 16/11/2021
Excellent customer experience!
Customer Service
Quality
Value
Aftercare Double Glazing Repairs provided a very competitive and comprehensive quote for replacing 16 window locks. The customer service on the phone and via email was polite and efficient. Tyler arrived promptly and completed the work within the 2 hour time slot given. The standard of the work was excellent and he was very professional and helpful - he also gave tips on how to extend the life of the locks etc. and left the place spotless. All in all, a perfect experience and a satisfied customer!
Customer in West Sussex Posted on 10/08/2021 , work completed 10/08/2021
The trader replied (on 11/08/2021)
Thank you for your kind comments, We'll make sure Tyler is aware.
Endorsement reference- Quality Double Glazing Repair Company
Customer Service
Quality
Value
We had all the glazing gaskets renewed on the rear of our conservatory and three replacement glass panel , which had blown. All the work was surveyed and quoted for in advance and the work was carried out very efficiently. We have used Aftercare many times and find them to be both extremely reliable, completing quality workmanship at a reasonable cost.
Which? Trusted Traders Consumer Posted on 29/07/2021 , work completed 28/06/2021
Endorsement reference-
Customer Service
Quality
Value
Had blown double glazed window replaced. Have used Aftercare Double Glazing several times now and found them very quick to respond to enquiries with quotations always received within 24 hours of a visit. Work is carried out efficiently with minimum disruption by friendly, courteous staff. Prices are extremely reasonable. Would recommend this company without hesitation - always a pleasure to deal with!
Which? Trusted Traders Consumer Posted on 29/07/2021 , work completed 01/06/2021