Endorsed by Which?

Aftercare Double Glazing Repairs Ltd

4.9

29 Reviews

Opening Hours
Today - 09:00–16:30
  • Monday 09:00–16:30
  • Tuesday 09:00–16:30
  • Wednesday 09:00–16:30
  • Thursday 09:00–16:30
  • Friday 09:00–16:30
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Aftercare Double Glazing Repairs, based in Burgess Hill, West Sussex, was launched in 1997 and became a limited company in 2003.

We serve Mid- Sussex to the Sussex coast from Eastbourne to Worthing and Northwards bordering Surrey.

The aim of the business is to provide solutions to home owner's problems with their double glazing.

The Company policy is NOT to SELL new doors or windows, so if the problem can be fixed it will be our aim to so, and if we can't, you can be reasonably assured that replacement is required, but we still won't try to sell you a new one. We may give you advice and/or offer names of people you may approach if required

There is no 'hard sell' at any stage. Our operatives examine the problem/s, offer advice and quotation (usually emailed within 48 hours) and you are left to make your mind up .

The majority of our business now comes via referrals by satisfied clients.

Please see our web-site - www.aftercare.me.uk, for more information.

What we do

  • Glaziers

    • Double glazing repair
  • Double glazing

    • Double glazing repairs
  • More Services

    • double glazing repairs

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
29 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
French doors
Customer Service
Quality
Value
Oh wow wat a great service by this company. They came & repaired my french doors that wouldn't close properly-took bout half an hour and the doors are now like new again. Had 2 wait a few weeks for this repair as they were so busy but well worth the wait. Will def use them again and high recommend to others as well Many thanks to you again Hilary jones
Customer in West Sussex Posted on 01/12/2024 , work completed 11/11/2024
Cannot fault these guys
Customer Service
Quality
Value
An excellent service. Turned up on time. Friendly, polite and took great care to make sure that we were happy with the process. Meticulously tidy and careful not to disturb us whilst the work was being carried out on 3 windows and a patio door. Cannot fault these guys.
Customer in Posted on 08/11/2024 , work completed 07/11/2024
Refurbishment of timber sash windows
Customer Service
Quality
Value
The Aftercare team lead by James replaced some window sash balances in my flat plus two adjoining ones. The work was carried out to an excellent standard and the team all had good customer care skills. I would both recommend and use them again.
Customer in Brighton and Hove Posted on 26/07/2024 , work completed 25/07/2024
Great job, really nice company
Customer Service
Quality
Value
I had to get the lower sealed unit replaced at my parents house and the locks changed to incorporate thumb turns rather than keys to lock the doors! It was difficult for me to arrange the repairs due to there being no one at the property, and my holidays! Aftercare were very accommodating. The work was undertaken without an issue, really good standard of repair, very nice fitter who cleaned up after he was finished. Good value for money, especially as they came out first to survey the required materials! I would highly recommend this company for any repairs needed
Customer in West Sussex Posted on 12/07/2024 , work completed 10/07/2024
French door repair
Customer Service
Quality
Value
Initially the job had to be rescheduled as the hinges required more work than anticipated. This was thoroughly and honestly explained, with temporary remedial works carried out at no cost. A new quote was provided and agreed within a couple of days. Communication was excellent throughout with polite reminders sent in a timely manner. When the operatives returned they were on time, polite and tidied up before they left. They kindly explained ongoing maintenance, including how to adjust the hinges when required. I rarely appoint contractors for maintenance on my home, but was extremely happy with the service from Aftercare. Highly recommended.
Customer in East Sussex Posted on 01/05/2024 , work completed 29/04/2024
Excellent
Customer Service
Quality
Value
Repair of a hinge on a wooden framed UPVC door. Due to demand there was a time to wait to quote and then carry out the repair. However, patience is a virtue and the finished job was very well worth the wait. I could not be happier. I would strongly recommend Aftercare. I am very happy that I had them recommended to me. I would not hesitate to use them again. Thank you Aftercare.
Customer in West Sussex Posted on 18/01/2024 , work completed 09/01/2024
Superb!
Customer Service
Quality
Value
I called Aftercare and spoke to Brian who was so helpful. I had a problem with my front door and couldn’t access my property. Brian said he would contact his engineers and see if anyone might be free to help me. James called back early afternoon and was with me within 30 minutes. 10 minutes later my door lock was replaced and the problem was solved. Absolutely brilliant service and everyone was so friendly and professional. I cannot recommend Autocare enough. Thank you all.
Customer in West Sussex Posted on 07/12/2023 , work completed 05/12/2023
Great job fixing two exterior utility room doors. Replaced misted glass plus seals and gaskets.
Customer Service
Quality
Value
Not surprisingly this Company is much in demand. While we were made aware that we would have to wait a few weeks for a quote, as well as a few weeks thereafter for fitting we are very pleased with the completed job. Doors are like new. Very pleasant staff and professional service throughout. Very good value. So pleased we found them.
Customer in West Sussex Posted on 15/11/2023 , work completed 10/11/2023
Excellent friendly service
Customer Service
Quality
Value
I called aftercare as I was having a few problems one being my French door that had dropped, and wouldn't close. Also I needed a quote for three replacement panes of glass for my front window which had gone misty. When I received the quote, I had to phone to check the price was correct as it seemed very reasonable. I'm so happy with all the work carried out today, Tyler was just so polite, friendly and very helpful. I would deffinately recommend Aftercare and wouldn't hesitate to call them again should I need them.
Customer in West Sussex Posted on 25/09/2023 , work completed 25/09/2023
Great value, quick and professional!
Customer Service
Quality
Value
This company did an amazing job. I didn't know what to do with a misty window pane. The team came out to talk me through it, measure up and quote. The quote was really competitively priced and the window pane was replaced quickly. The team who replaced it left no mess and were done in 15 minutes. 100% recommend to everyone.
Customer in West Sussex Posted on 22/05/2023 , work completed 19/05/2023