AGW Gas & Plumbing

My son recently moved into his first property. In typical fashion the old boiler in there decided to pack up and he has had no water or heating for 10 days. Other local plumbers we knew of or who had been recommended to us let us down by not even bothering to return our calls. Having read the list of Which Trusted Traders I decided to call AGW, and I’m so glad I did. My first call, in a real state of desperation, was on Monday afternoon. Andy was courteous and informative and after our conversation and my providing photographs he advised me the best way to sort the problem. I was provided with a detailed quote that I was more than happy with on Tuesday and a call on Wednesday confirmed that a new boiler had been sourced and would be fitted on Thursday. 4 days! Tim turned up promptly on Thursday and worked tidily and demonstrated great expertise, all the while observing social distancing but more than happy to keep us informed of what he was doing. On completion of the installation he took the trouble to explain the boiler and programming controls. Leaving us with the reassurance we could call if we needed any help. Andy also turned up for a short while during the morning to check everything was going ok and we were happy. I have no hesitation in recommending AGW Gas & Plumbing to anybody. They will certainly be my first call for boiler servicing and any other plumbing matters.

Andy and Tim fitted our new boiler, they were efficient and knowledgeable. The work was carried out to a high standard and our kitchen was left in a clean and tidy state. Being a local trader it’s good to know that they are close by and will call in if we have any problems. I would recommend this company.

Andy & Tim installed our new gas combi boiler and they did a great job. Prompt, efficient, polite & professional. Would recommend.

Andy and Tim have done an excellent job replacing my old Potterton boiler and Boilermate tank with a much more efficient and controllable system and it only took 2 days, as Andy said it would. I'm really pleased with it all and they were a pleasure to have in the house. Not only were they very efficient and cheerful but also very mindful of lockdown safety. They're a great team and I've already been recommending them to friends.

I would recommend AGW wholeheartedly after the immediate response and repairs undertaken at my elderly stepmother's property. Really appreciated the quality of the work and customer care.

It started well and stayed that way - Andy was there to see the work start and then left his 'experts' to get on with it. I've never seen such well turned out fitters before - and their work was all done in a calm and measured way - very reassuring. They even had the bandwidth to apply their skills to resolve a domestic emergency which unfolded while they were on site - thanks lads. And those of us that appreciate neat pipe soldering were treated to a masterclass. There was little trace of them having been in the house, when they left - aside from a lovely new boiler. Just as well as that's what we were expecting. AGW a firm recommendation then.

Andy and Tim are a great team; very professional and totally reliable. A detailed and competitive quote was promptly provided and I was pleased to be able to use a well respected local company. All work was completed well within the estimated time scale and the house was left clean and tidy. Thank you both. I would thoroughly recommend AGW Gas for heating and plumbing services.

Had a new boiler installed. Tim arrived on time and worked cleanly and respectfully throughout the day. Answered all my questions thoughtfully and with understanding. Thoroughly cleaned up afterwards, removed all rubbish and old boiler and left my home as he found it. Warranty registration documents and building regs certificate have arrived promptly. Andy & Tim run a very good local firm which I am happy to recommend. Portishead resident.

Really happy with the service that Andy and Tim provided from quote to finish. Would highly recommend their work. We are very pleased with the Ensuite improvements and our new boiler and WiFi hub.

AGW replaced a very old heat only boiler after it became uneconomical to repair (again!). The quote Andy gave was very competitive, however, we chose to use AGW because they are a local company and because of the recent Which? Trusted Trader reviews they'd received. We were really pleased with the work Tim and Andy did and they took their status as a Trusted Trader very seriously. The work they did was carried out professionally and did the whole job in a day. There were no hidden costs to the quote they looked at what we had, what was required and gave a clear quote for the job and made it clear that that is what we'd pay and it was. We had a couple of problems with the heating after installation because of the way the previous owners had had the house plumbed, but they returned and got this sorted with some good old fashioned humour. I've used AGW a couple more times since the boiler installation and they have always been extremely reliable, turning on the day and time they say and getting the job done without fuss. I have waited a couple of months before writing this and I am now more than happy to unreservedly recommend AGW to anyone looking for a professional and reliable heating engineer - a mate in the trade told me recently that reliable heating engineers are as rare as rocking horse s**t - well here's one - nuff said.