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4.6
14 reviews
Customer Service
4.6
Quality
4.6
Value
4.6
Recommended
Recommended
by 100% of customers
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Alan is the best plumber in town
Customer Service
Quality
Value
Alan is reliable, professional, has great expertise and skill. He is considerate and helpful. Has done two jobs for me in the Altrincham/Hale area. I don't normally write reviews but felt like I really wanted to because it's hard to find such a trusted tradesperson.
Customer in Greater ManchesterPosted on 02/02/2023, work completed 01/02/2023
Recommended
Great service
Customer Service
Quality
Value
Alan came to have a look at a boiler for servicing at short notice, which was a real benefit to me, as I am not always in Manchester. His fee was very reasonable but in fact he didn't charge the whole amount as not much needed doing. He turned up when he said he would and was friendly and polite. I will definitely call him again when I need a plumber or heating engineer.
Sylvia in Greater LondonPosted on 04/12/2021, work completed 25/11/2021
Recommended
Broken shower that wouldn’t stop
Customer Service
Quality
Value
Allan was great and fixed our shower quickly. He was very helpful in telling us what we needed and reasonably priced. He was also very mindful of Covid safety.
Customer in Greater ManchesterPosted on 10/02/2021, work completed 10/02/2021
Recommended
Quick Emergency Fix
Customer Service
Quality
Value
We noticed a gas leak on Friday, had the emergency gas person come in and shut everything down. Needed someone out as soon as possible to isolate the leak and fix it. Alan was able to come the next day. He isolated the leak without having to tear the floor apart. He then came back and removed the old pipe and put in new pipe. He also fixed another problem we were having. Highly recommended.
Customer in Greater ManchesterPosted on 03/04/2019, work completed 01/04/2019
Recommended
Very thorough and professional
Customer Service
Quality
Value
Alan installed a new boiler to replace our 18 year old boiler and we were very pleased with his work. His quotation for the boiler and installation was very reasonable. Even though he had to come back a few times to overcome problems connected with our old central heating system, he didn't charge us any more than his original quotation. He obviously takes a lot of pride in doing a first-rate job and we wouldn't hesitate to use him again.
Customer in Greater ManchesterPosted on 28/02/2019, work completed 20/02/2019
Recommended
Great Job
Customer Service
Quality
Value
Found Alan on Which Trader having struggled to find someone to fit my Gas Fire. Alan came when he said he would and fitted it with no problem. I will be using Alan again when my boiler needs replacing.
Valerie ClarkePosted on 27/01/2018, work completed 27/01/2018
Recommended
Saved the Day!
Customer Service
Quality
Value
Found Alan through Which Trusted Traders & local recommendation, to fix a faulty boiler resulting in no heat or hot water. Texted Sunday evening, he replied immediately with an appointment 9am next day. He came as arranged, diagnosed my problem, bought & fitted the part, & completed a much needed service all for a very reasonable price. I would definitely recommend Alan & use him again.
BriggsPosted on 15/01/2018, work completed 15/01/2018
Recommended
Boiler installation
Customer Service
Quality
Value
Alan is friendly and professional. He did a great job and talked through my requirements with me.
Amanda J RothwellPosted on 14/01/2018, work completed 14/01/2018
Recommended
Honest trader
Customer Service
Quality
Value
Had a problem with my hot water as cool even though central heating and boiler working OK. Did a bit of research and thought the valve might need changing. Contacted Alan plus another firm. Alan asked for details which I sent plus photos and he gave me a price to change the valve. Arranged a quick date to come and have a look. Arrived on time and had a look at the system before "spending my money unnecessarily". Vented the system which caused the hot water to work but then the central heating didn't. He then changed the valve. We then had a new problem as the boiler stopped working, which we couldn't explain. Alan came back with an electrician a couple of days later and they determined the PCB of the boiler had stopped working, so he checked if he could order a new one and gave an estimate. Contacted me next day when found estimate was less than part to make sure I was OK to buy. Then came to fit part and made sure everything was working before leaving. Will definitely use in the future. Only charged for initial labour cost.
MoorcroftPosted on 26/10/2017, work completed 26/10/2017
Recommended
Prompt, persistent and cost effective
Customer Service
Quality
Value
I found Alan to be prompt and effective and his charges reasonable. Very satisfied and will certainly use him again.
hamishPosted on 03/01/2017, work completed 03/01/2017