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Alan Mack Plumbing & Heating Services

4.9

95 Reviews

Organisations and Awards

Aug 2020
Aug 2019

About

I, Alan Mack have over 20 years’ experience in heating. All our engineers have a minimum of 10 years knowledge. We specialise in boiler repair, installation and maintenance. Having worked in the industry I have pretty much seen it all from good to bad repairs and installations.

We will advise on the most cost effective and efficient type of system for your property. Our goal is to install or maintain a heating systems that will running at the optimum efficiently to save on fuel consumption which means lesser fuel bills for our customers during boiler life span.

We are up to date with all the latest products available to us on the market. We feel it’s very important to stay with the times and offer all available products to us.

Let’s be honest a new boiler is usually an expected cost and most haven’t had an allowance in place. The products we use vary but we only insist on leading brands such as Worcester Bosch, Valliant or Viessmann in regards to boiler to which we can offer extended warranties on.

What we do

  • Heating contractors

    • Central heating systems (installation and servicing)
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Radiators and central heating
    • Power flushing
    • Gas fire repair and servicing
    • Immersion Heaters
    • Underfloor heating
    • Gas cooker installation

Customer reviews

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4.9
95 reviews
Customer Service
5.0
Quality
5.0
Value
4.8
Sort by
Boiler replacement
Customer Service
Quality
Value
Alan replaced and relocated the system boiler with combi. His quote was competitive and he arrived as agreed. After the installation Alan demonstrated the boiler in operation and explained all basic features. I was impressed by his attention to detail and his broad knowledge of relevant subject areas. Alan was ready to explain everything and to answer any question. Overall positive and happy to recommend.
Al, Greater London Posted on 11/08/2019 , work completed 09/08/2019
All very good Alan
Customer Service
Quality
Value
Alan arrived on time and the boiler install went well. Alans worked cleanly and explained all the functions to me. I can highly recommend his workmanship
Mike, Greater London Posted on 11/08/2019 , work completed 06/05/2019
Reliable and knowledgeable service
Customer Service
Quality
Value
Alan was very professional in carrying out a boiler service. He was immediately able to identify what may have been causing noises in our flue outlet, and advised us on how best to get it fixed. Also, Alan was very communicative and let us know at what time he would be coming, so we didn't have to wait in all day. Highly recommend his services.
Customer in Greater London Posted on 10/08/2019 , work completed 10/08/2019
Excellent work and service
Customer Service
Quality
Value
Alan Mack has supplied and fitted my new boiler - this was done on time, on budget and with excellent communication throughout. He and his colleague were most helpful and considerate, carrying out the work with the minimum of disruption. Their work was excellent and the whole experience went smoothly and without stress. I can thoroughly recommend Alan Mack Plumbing and Heating Services.
Customer in Greater London Posted on 15/06/2019 , work completed 15/06/2019
Excellent work
Customer Service
Quality
Value
Alan is pleasant and easy to get on with. He explained clearly what he was going to do and kept us up to date with what was happening. He successfully sorted out some very tricky problems which other plumbers had failed to do. We recommend him and because his work was so good have already arranged his return in 2 weeks to do a few more plumbing jobs.
Jim Posted on 12/06/2019 , work completed 06/06/2019
Great Work
Customer Service
Quality
Value
Alan fixed the problems in double quick time and was incredibly helpful in giving suggestions to prevent problems recurring. Also his charges were very reasonable.
Customer in Greater London Posted on 06/06/2019 , work completed 06/06/2019
Great service
Customer Service
Quality
Value
Alan removed my old boiler and installed a new one in the same day. He was very conscientious and took care to protect the work area and tidy up. He was very knowledgeable and polite when explaining how to use the new system. Would highly recommend.
Matthew, London Posted on 23/05/2019 , work completed 23/05/2019
Prompt & professional.
Customer Service
Quality
Value
Amazing worker. Had a problem and Alan Mack was the only one who could fix it. Very happy with everything he has done for me. I'm 84 and very happy to find someone I can trust.
Sandhu, Middlesex Posted on 22/05/2019 , work completed 22/05/2019
Reliable
Customer Service
Quality
Value
Reliable, punctual, professional and knowledgeable.
Errul, Middlesex Posted on 17/05/2019 , work completed 17/05/2019
Very efficient
Customer Service
Quality
Value
Alan came to fit a wireless thermostat, service the boiler and balance the radiators. He was very friendly, helpful and knowledgeable and completed all the work efficiently and quickly while also checking over the whole system. He also helped us to understand the whole heating system and maintenance requirements better than we previously did. Very satisfied and will use him for some more work in the near future.
Customer in Greater London Posted on 09/05/2019 , work completed 08/05/2019