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Alan Mack Plumbing & Heating Services
Opening Hours
Today - 07:00–20:00
- Monday 07:00–20:00
- Tuesday 07:00–20:00
- Wednesday 07:00–20:00
- Thursday 07:00–20:00
- Friday 07:00–20:00
- Saturday 07:00–20:00
- Sunday - Closed
Organisations and Awards
About
At Alan Mack Plumbing and Heating, we deliver exceptional service backed by nearly 30 years of experience. As a family-run business, we take pride in offering a range of options and price points for every job, big or small.
We specialize in recommending the most cost-effective heating systems for your property, whether it’s a combi, system, or conventional boiler. Our goal is to ensure your heating system operates efficiently, reducing fuel consumption and lowering your bills.
We stay current with the latest products and highly recommend Worcester Bosch, Viessmann, and Vaillant boilers. As approved installers, we provide extended warranties of up to 12 years.
Our services include:
- Boiler replacement, service, and repair
- Cylinder installation
- Heating controls (Hive, Nest)
- Magnetic power flushing
- Radiator installation
- Booster pumps
- General plumbing and gas work
- Landlord certificates
Please don’t hesitate to call us for inquiries or to schedule a service.
Thank you, Alan Mack
What we do
Heating contractors
- Central heating systems (installation and servicing)
Plumbers
- Unvented cylinder installation and maintenance
- Water softener installation and maintenance
Boiler, central heating and gas engineers
- Boiler installation
- Boiler repair
- Boiler servicing
- Radiators and central heating
- Power flushing
- Gas fire repair and servicing
- Immersion Heaters
- Underfloor heating
- Gas cooker installation
My work
Customer reviews
Why you can trust these reviews
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4.9
105 reviews
Recommended
Recommended
by 100% of customers
Sort by
Thoroughly recommended
Customer Service
Quality
Value
Alan gave good advice regarding my central heating system and devised the most practical and efficient way of updating it. He and his team arrived when they said they would and completed the job in the two days allowed, despite many and various distractions and difficulties. All way through the job he made me aware of any potential problems and was able to overcome all of them to my satisfaction, including the removal of an old cylinder housed in an especially inaccessible cupboard with the minimum of mess. I was most impressed with his team's professionalism and have been very pleased with the system now installed.
Customer in Greater London
, work completed
Recommended
Great service and keeps you updated
Customer Service
Quality
Value
What I like about Alan is he is honest and unlike other quotes we had for a new boiler, advised us that we didn't need to replace it as it was a simple repair. Thus us the second time we've used him and both times he has been, friendly with helpful advice about other plumbing issues we've asked about. Alan also gets back to us with an appointment and keeps to it and let us know when he was about to arrive, all of which is very much appreciated.
Customer in Greater London
, work completed
Recommended
Great job replacing our boiler!
Customer Service
Quality
Value
Very pleased, Alan did a great job replacing our boiler! He worked quickly and efficiently and was good value too. We would definitely recommend him to others.
Customer in Greater London
, work completed
Recommended
Carried out service
Customer Service
Quality
Value
Alan serviced my boiler. Offered excellent advice. Found a fault with flue and repaired for no extra cost. Will strongly recommend.
Customer in Greater London
, work completed
Recommended
Great first impression with high standards
Customer Service
Quality
Value
Alan serviced my boiler and put in place new plumbing for a washing machine after I moved to a new house. Getting water to and out of the washing machine was awkward, but he provided a range of options and the benefits and drawbacks of each along with a recommendation on the best approach. He gave good advice and really wanted to do the best thing for his customer, going above and beyond what I expected from a plumber and ended up doing a bit of joinery along the way. Alan was really open with costs for both boiler repairs and washing machine installation.
Customer in Greater London
, work completed
Recommended
Impressive attitude
Customer Service
Quality
Value
I wanted the old electrical heating element in my hot water tank replaced. Alan warned me that, because of the age of the tank, there could be problems in removing the old element. Nevertheless, I decided to go ahead. Although removal and replacement of the heating elements was not straightforward, with perseverance and skill, the job was successfully completed within the agreed price range.
Customer in Greater London
, work completed
Recommended
My review
Customer Service
Quality
Value
Excellent work, efficiently done.
Alan, London
, work completed
Recommended
Servicing the boiler
Customer Service
Quality
Value
Alan has purchased and installed our boiler after visiting us to assess the problems with the old one and advised us about the type of boiler we need and the costs. We employed him to do that after getting 3 different quotes from different individuals. He was very helpful, did the job on time and tidied after he finished. Checked everything was working smoothly. This was 2 years ago. Now he serviced it for the second year and adjusted the pressure. He checked that everything is working fine. He is efficient, engaging and does his job in a very professional way.
Customer in Greater London
, work completed
Recommended
On-time, great value, knowledgeable.
Customer Service
Quality
Value
Alan arrived at the agreed time and spent a few minutes assessing the work needed. He explained clearly what needed doing and gave a price. I said yes and he did the job straight away. I'm very happy with the work done.
Kavita
, work completed
Recommended
Impeccable,quality workmanship and all round service
Customer Service
Quality
Value
Alan arrived promptly at the time arranged. He serviced the boiler and dealt with a pressure loss issue. He is a very polite and engaging gentleman who is happy to explain how your heating system functions and the mechanics of any problems. He left everything spotlessly clean. I would highly recommend him as he is punctual, professional, polite and competitive on price. I won’t hesitate to use his services again.
Olly, Ealing
, work completed
Recommended