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Alan Mack Plumbing & Heating Services
Opening Hours
Today - 07:00–20:00
- Monday 07:00–20:00
- Tuesday 07:00–20:00
- Wednesday 07:00–20:00
- Thursday 07:00–20:00
- Friday 07:00–20:00
- Saturday 07:00–20:00
- Sunday - Closed
Organisations and Awards
About
At Alan Mack Plumbing and Heating, we deliver exceptional service backed by nearly 30 years of experience. As a family-run business, we take pride in offering a range of options and price points for every job, big or small.
We specialize in recommending the most cost-effective heating systems for your property, whether it’s a combi, system, or conventional boiler. Our goal is to ensure your heating system operates efficiently, reducing fuel consumption and lowering your bills.
We stay current with the latest products and highly recommend Worcester Bosch, Viessmann, and Vaillant boilers. As approved installers, we provide extended warranties of up to 12 years.
Our services include:
- Boiler replacement, service, and repair
- Cylinder installation
- Heating controls (Hive, Nest)
- Magnetic power flushing
- Radiator installation
- Booster pumps
- General plumbing and gas work
- Landlord certificates
Please don’t hesitate to call us for inquiries or to schedule a service.
Thank you, Alan Mack
What we do
Heating contractors
- Central heating systems (installation and servicing)
Plumbers
- Unvented cylinder installation and maintenance
- Water softener installation and maintenance
Boiler, central heating and gas engineers
- Boiler installation
- Boiler repair
- Boiler servicing
- Radiators and central heating
- Power flushing
- Gas fire repair and servicing
- Immersion Heaters
- Underfloor heating
- Gas cooker installation
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
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4.9
113 reviews
Recommended
Recommended
by 100% of customers
Sort by
Great Work
Customer Service
Quality
Value
Alan fixed the problems in double quick time and was incredibly helpful in giving suggestions to prevent problems recurring. Also his charges were very reasonable.
Customer in Greater London
, work completed
Recommended
Great service
Customer Service
Quality
Value
Alan removed my old boiler and installed a new one in the same day. He was very conscientious and took care to protect the work area and tidy up. He was very knowledgeable and polite when explaining how to use the new system. Would highly recommend.
Matthew, London
, work completed
Recommended
Prompt & professional.
Customer Service
Quality
Value
Amazing worker. Had a problem and Alan Mack was the only one who could fix it. Very happy with everything he has done for me. I'm 84 and very happy to find someone I can trust.
Sandhu, Middlesex
, work completed
Recommended
Reliable
Customer Service
Quality
Value
Reliable, punctual, professional and knowledgeable.
Errul, Middlesex
, work completed
Recommended
Very efficient
Customer Service
Quality
Value
Alan came to fit a wireless thermostat, service the boiler and balance the radiators. He was very friendly, helpful and knowledgeable and completed all the work efficiently and quickly while also checking over the whole system. He also helped us to understand the whole heating system and maintenance requirements better than we previously did. Very satisfied and will use him for some more work in the near future.
Customer in Greater London
, work completed
Recommended
Very pleased
Customer Service
Quality
Value
Excellent service from start to finish. Was having trouble with my boiler, plumber came round that day (no call out charge). Gave advice and a very fair quote for the work. All completed within one day. Standard of work excellent.
Which? Trusted Traders Consumer
, work completed
Recommended
Very friendly chap
Customer Service
Quality
Value
Alan is punctual and reliable. His work is at the highest standard. I will not hesitate to call him again.
Customer in Greater London
, work completed
Recommended
Installed New Boiler
Customer Service
Quality
Value
I used Alan Mack to install a new Worcester Bosch Boiler. He was very professional and tidy and finished the work in one day. I would definitely use him again.
Customer in Greater London
, work completed
Recommended
Got underfloor heating working again
Customer Service
Quality
Value
Introduction was via our bathroom fitter, Alan gave an honest and objective overview of what he thought the issues were preventing our underfloor heating in the kitchen from working properly and provided an estimate of the range of possible costs to get operational again. He arrived at the agreed time and by coincidence the boiler was also causing problems, which he fixed before moving on to resolve the issues with the floor heating, which were numerous. By the time he left we had a fully functioning controllable system for the first time since it had been installed. Alan also gave the boiler a long overdue service. Alan was very professional and gave a full explanation of everything he was doing and we will be booking him in to undertake an annual service of the boiler.
Customer in Greater London
, work completed
Recommended
Excellent
Customer Service
Quality
Value
Alan really went out of his way to help my grandparents with their boiler issue and did a fantastic job. I highly recommend his services and I will definitely be using him again.
Customer in Greater London
, work completed
Recommended
Brilliant Job
Customer Service
Quality
Value
Alan answered the phone promptly and was very professional. He agreed to come and do the works at short notice and was on time. He carried out the work quickly and efficiently, explaining what he was doing as he went along. I would certainly recommend Alan Mack's services to others.
Paul, London
, work completed
Recommended
Excellent manner, very professional
Customer Service
Quality
Value
Alan was very informative, was able to clearly diagnose problem and in turn give us different options for a solution. I was very pleased as it gave us a feeling of inclusion when decision was made on how best to fix our broken boiler.
Michael, London
, work completed
Recommended
Excellent Service
Customer Service
Quality
Value
I contacted Alan to replace a boiler in one of our managed properties he was able to come the same day to look at it and start work two days later the job was completed quickly and efficiently and Alan went over an above with the work on the property. He was extremely professional, friendly and very clear and thorough explaining all issues and I would definitely use him again. Highly recommend
Lauren
, work completed
Recommended
Excellent job by a true professional
Customer Service
Quality
Value
I asked Alan to replace my tap. He and his colleague came round and plumbed it in with minimum fuss and maximum speed. He also cleared my blocked drain (ooh fun). As he had to leave early, Alan then phoned later to see if I was happy with the service. I would recommend Alan to anyone.
Jane Purcell
, work completed
Recommended
Prompt and professional.
Customer Service
Quality
Value
On time, efficient, easy to talk to. Great job.
Neil, Middlesex
, work completed
Recommended
Prompt & professional
Customer Service
Quality
Value
Alan was punctual, pleasant and professional. A very good job!
Which? Trusted Traders Consumer
, work completed
Recommended
Boiler service
Customer Service
Quality
Value
Very professional as always, highly recommend Alan.
Rosh, Middlesex
, work completed
Recommended
Prompt and professional.
Customer Service
Quality
Value
Very pleased with the whole job from quote to installation.
Margaret, Surrey
, work completed
Recommended
Brilliant job.
Customer Service
Quality
Value
Great job. Clean and quick. High quality work done promptly and with no fuss.
Which? Trusted Traders Consumer
, work completed
Recommended
Excellent work
Customer Service
Quality
Value
I have always found him to be reliable, competent and trustworthy. I have been using his services for many years. I would not hesitate to recommend him. His services have also been used by my son.
Abel, Buckinghamshire
, work completed
Recommended
Prompt & professional
Customer Service
Quality
Value
Alan explained very clearly what was required in relation to my boiler and offered some very good advice which I aim to take. I was indeed relieved to meet someone who knows what he's talking about and I feel I can trust. I would certainly recommend him.
Which? Trusted Traders Consumer
, work completed
Recommended
Really good service.
Customer Service
Quality
Value
The second time we've used Alan. So good, so reliable, a real pleasure to have him working in our home.
Laurence, London
, work completed
Recommended
Job well done
Customer Service
Quality
Value
Alan replaced 2 radiators, fixed a couple of taps plus the toilet and fitted a new head on the diverter valve. he explained things as he went along, was very courteous & did a great job all round.
Peter, London
, work completed
Recommended
Professional, thorough and prompt
Customer Service
Quality
Value
Alan did an excellent job replacing my broken boiler. He was patient and thorough in explaining what was wrong with the old boiler and the pros and cons for replacement versus repair. Once I agreed on replacement he walked me through the justification for which boiler model was appropriate and prepared a quote for the work. His team completed the work in less time then projected and cleaned up completely when everything was done. I would recommend him without hesitation and he will be my first call should ever the need arise.
Tom Murray
, work completed
Recommended
Thank you Alan!
Customer Service
Quality
Value
Alan replaced our old boiler yesterday and fitted a new one. He was speedy, efficient, friendly and had our new boiler installed, up and running quicker than we'd expected. He brought a hoover with and used it, asked for a brush to clean up and although no plumber or heating engineer is cheap, his price was very competitive. We'd thoroughly recommend Alan.
laurence
, work completed
Recommended