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Alan Mack Plumbing & Heating Services
Opening Hours
Today - 07:00–20:00
- Monday 07:00–20:00
- Tuesday 07:00–20:00
- Wednesday 07:00–20:00
- Thursday 07:00–20:00
- Friday 07:00–20:00
- Saturday 07:00–20:00
- Sunday - Closed
Organisations and Awards
About
At Alan Mack Plumbing and Heating, we deliver exceptional service backed by nearly 30 years of experience. As a family-run business, we take pride in offering a range of options and price points for every job, big or small.
We specialize in recommending the most cost-effective heating systems for your property, whether it’s a combi, system, or conventional boiler. Our goal is to ensure your heating system operates efficiently, reducing fuel consumption and lowering your bills.
We stay current with the latest products and highly recommend Worcester Bosch, Viessmann, and Vaillant boilers. As approved installers, we provide extended warranties of up to 12 years.
Our services include:
- Boiler replacement, service, and repair
- Cylinder installation
- Heating controls (Hive, Nest)
- Magnetic power flushing
- Radiator installation
- Booster pumps
- General plumbing and gas work
- Landlord certificates
Please don’t hesitate to call us for inquiries or to schedule a service.
Thank you, Alan Mack
What we do
Heating contractors
- Central heating systems (installation and servicing)
Plumbers
- Unvented cylinder installation and maintenance
- Water softener installation and maintenance
Boiler, central heating and gas engineers
- Boiler installation
- Boiler repair
- Boiler servicing
- Radiators and central heating
- Power flushing
- Gas fire repair and servicing
- Immersion Heaters
- Underfloor heating
- Gas cooker installation
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.9
113 reviews
Recommended
Recommended
by 100% of customers
Sort by
Professional and friendly
Customer Service
Quality
Value
Alan fixed our bath tub that wasn't installed well initially. He listened and understood what we needed, he explained things clearly, and offered advice. Thoroughly recommended.
Dom, London
, work completed
Recommended
Fast, respectful and brilliant work
Customer Service
Quality
Value
Replaced our very old boiler that wasn't installed well initially. He did it all brilliantly - very fast and left the area cleaner than before he came. He fixed all the mistakes the old installers made for us and kept us informed throughout. Absolutely a specialist at his job. He's also very polite and transparent, thoroughly recommended!
Jake Calvert
, work completed
Recommended
Excellent
Customer Service
Quality
Value
I have always used this company. I would always recommend. Excellent service.
Cheryl, London
, work completed
Recommended
Knowledgeable and helpful.
Customer Service
Quality
Value
Really impressed by Alan. We have had a year of plumbing crisis, and five different plumbers. Alan is the first who seemed to understand our plumbing, explained things clearly, and offered advice. Will be using him from now on.
Jan, London
, work completed
Recommended
Reliable & friendly engineer
Customer Service
Quality
Value
Alan can be tricky to get hold of sometimes but that must be down to the demand of his quality of work. He is trustworthy and reliable and has been maintaining the boiler he installed in 2012 since. Hard to find.
Which? Trusted Traders Consumer
, work completed
Recommended
Professional, knowledgeable and approachable
Customer Service
Quality
Value
Alan Mack came to our flat twice this year, and we were very pleased with his work. We would recommend his services without hesitation. We found Alan to be very professional, knowledgeable and approachable and we appreciated the time he took to discuss the work and give valuable advice.
LawCha
, work completed
Recommended
Responsive and Professional
Customer Service
Quality
Value
I was relieved and pleased that Alan was prepared to respond within 24 hours, between Xmas and New Year. He quickly diagnosed the source of the leak and fixed it. He also offered additional services (Boiler Service).
Martin, Surrey
, work completed
Recommended
Very efficient replacement.
Customer Service
Quality
Value
Alan removed my conventional aged boiler, hot water tank and all the radiators, and replaced the system with a new Worcester Bosch boiler (with a 10 year manufacturer's guarantee) and new rads. He's a clean worker and the job took just a few days and has worked well since inception.
Tessa, London
, work completed
Recommended
Great Work! New Boiler
Customer Service
Quality
Value
We contacted Alan to install a new boiler following a recommendation from our neighbour. Alan is very professional, polite, efficient and knowledgeable. We are very happy with his work and have no hesitation in recommending him.
R Rafati
, work completed
Recommended
My review
Customer Service
Quality
Value
Brilliant
Happy Customer
, work completed
Recommended
My Review
Customer Service
Quality
Value
Alan re-plumbed my whole house for me. He is extremely helpful, polite, tidy and his work is excellent! The pipework is fantastic and was very neatly done. The work was exactly as we discussed and to budget. He is reliable, flexible and I would definitely recommend him to anyone.
Which? Trusted Traders Consumer
, work completed
Recommended
Highly highly recommend
Customer Service
Quality
Value
Alan has come to fix my boiler on numerous occasions. I would highly recommend him to other people and I frequently do. He is professional polite and I have no complaints.
Which? Trusted Traders Consumer
, work completed
Recommended
Did a fanastic job of looking after my old boiler and then repalced with a new one
Customer Service
Quality
Value
He used to look after my old boiler every year and rescued it from various problems. However, it eventually packed in and so Alan installed a brand new boiler for me. I am very happy with all of the work he has done, and I certainly would recommend him. He always turns up on time, a highly intelligent man, we always have a good chat about things. He left our house immaculate, tidied everything up and was very helpful.
Which? Trusted Traders Consumer
, work completed
Recommended
Brilliant
Customer Service
Quality
Value
We had a small leak in our old boiler so we called Alan and he came to visit within 2 hours. He identified the problem and because our boiler was over 20 years old he advised we change it. After ordering the new boiler he took the old one out and cleaned everything out. Very happy and we have already recommended him to other people who have also now had work done by him.
Which? Trusted Traders Consumer
, work completed
Recommended
100% recommend
Customer Service
Quality
Value
Alan was recommended to me by a friend and he has done a number of jobs for me including servicing my boiler, fixing cylinders and a whole heating installation in my flat. I would absolutely recommend him 100%.
Which? Trusted Traders Consumer
, work completed
Recommended
Professional service
Customer Service
Quality
Value
I had a boiler replacement done which I was very happy with. There were no problems, and I would recommend Alan absolutely.
Which? Trusted Traders Consumer
, work completed
Recommended
Can't fault him
Customer Service
Quality
Value
Alan replaced my boiler, pipes and radiators. Happy with the work carried out, can't fault the work at all. I would 100% recommend him, he was competitively priced.
Which? Trusted Traders Consumer
, work completed
Recommended