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Alexandra Garage Doors

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5.0

57 Reviews

About

With over 30 yrs experience in the garage door trade i personally call out to your home at a convenient time to discuss your requirements, I have a full portfolio of completed installations, both "before & after" photos i have taken of my work & in most cases i will give a costing while I'm with you, furthermore, you are only dealing with myself - i call out to visit you, order your new door, keep you updated as to when i can install your new Garage door, I deliver the door & install it as promised, remove all the rubbish & don't charge you a penny until the jobs done to your satisfaction! I take great pride in my work & understand the importance of high standards as in most cases the garage door is a main focal point of your property. Only a limited number of long term partnership suppliers are used to supply us with only the best quality products. We have a great selection of Insulated Garage Doors as well as more conventional up & over style or side hinged steel doors - all in various colours & designs.

What we do

  • Garage door repairs and installation

  • Accessories and parts

  • Doors

  • More Services

    • garage door remote control systems garage door repairs.

Customer reviews

5.0
57 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
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Absolutely first class outfit 👍🏼
Customer Service
Quality
Value
Absolutely first class in all areas. Clearly explained all my questions at every stage of the process. Got exactly what I wanted. Would recommend John and Alexandra Garage Doors every time. Wish I’d done it years ago. Cheers John.
David, Bolton20/11/2019
4 year review - insulated sectional door - excellent garage security
Customer Service
Quality
Value
Alexandra Garage doors fitted a insulated sectional door to replace my draughty up and over door, in Salford in late 2015, it made a huge difference to my garage, protecting against the elements, its been totally reliable since fitting, not even a hiccup. I decided to write this review, from the point of view of security, as the door has very recently been subject to a sustained attack , at 2 am by burglars using a prybar and crowbar, trying to gain entry The door won, no entry was gained and the only damage to the door was a scratch on the powdercoat, and a slight bend in 2 of the roller brackets, if it wasn't for CCTV i would not have noticed as the door still operates normally. 1 minute in a vice straightened the 2 bracket brackets. As i have CCTV in the garage as well as outside, i could see them trying to gain entry, with views from inside the garage and outside, this door and its opener were not budging. Im hugely impressed both with the quality of materials supplied and the quality of fitting by John, everything has been high quality, and having survived a burglary, has avoided losing a couple of thousand pounds worth of tools and cycles. A very safe investment supplied by a good, honest supplier.
Dave, Greater Manchester30/06/2019
Excellent, efficient service
Customer Service
Quality
Value
Replaced two garage door handles and locking mechanisms.Same day quote provided. An efficient and helpful service and made every effort to undertake the work quickly and work around us. Highly recommended.
Harperdee 18/10/2018
Garage Door Repair
Customer Service
Quality
Value
Very impressed with John's work and speediness. He was able to fit me in quickly and kept me informed of when he would arrive at the property. He was able to fix the door there and then. Job was completed within the hour. Brilliant. Plus lovely guy too. Thanks John.
Debbie Potts15/10/2018
reliable
Customer Service
Quality
Value
I left a message on the website and received a phone call that evening. John arranged to visit the job and came as promised. Quoted for job yesterday morning and returned today. Job done! Reliable and reasonable with no mess. We had 2 up and over doors repaired but will use again when we decide to replace the doors.
luscious12/10/2018
Fantastic Service.
Customer Service
Quality
Value
I had moved in to my new property the garage had no electric, I called John as I thought I might need a new door, but no he could fit a motor to my existing door which was brand new anyway. The electric was installed on the Friday, I called John Friday night and he came the next morning. Great Job no mess. Carole Burgess
Carole20/09/2018
Recommended by a Neighbour after speaking about a Garage Door which needed repair or replacement.
Customer Service
Quality
Value
Contacted John at Alexandra Garage Doors. Came the same day and we decided too accept his estimate to rectify our door problem. New Door ordered & fitted within two weeks to our satisfaction. John's workmanship was of the highest standard. The only extras required from the initial quote was for copious cups of tea & coffee during the fitting!! We have no problem recommending him Thank you.
Frank Stringer01/09/2018
G rest speedy work
Customer Service
Quality
Value
We moved into our new house and had a small issue with our garage door. We noticed a sticker on the inside that said Alexandra Garage Doors had fitted them (many years ago I should add!). We phoned on the off chance they could help and later that afternoon they came and fixed the problem. I would have no hesitation in recommending them or using again.
Nichola23/08/2018
Excellent job
Customer Service
Quality
Value
John was recommended to me by my Dad after my old garage door mechanism broke. John came round the same day, measured up and gave me a competitive quote with a variety of options. On the day of installation, he was prompt, tidy and did an excellent job. I would highly recommend.
Jacqui17/08/2018
Excellent Job, Great price, Went Above and Beyond and Very Fast
Customer Service
Quality
Value
John From Alexandra Doors sent me a very competetive quote for a new garage door within a few hours of me sending a request (including the door, fitting, surround and disposing of the old door). He arranged to come out and measure the door and had done so within 24 hours, he then arranged a suitable day to come and complete the job which was just 2 days later. John was extremely easy to work with, timely, easily contactable and did a great job. He gave the impression that nothing was too much to ask and made the whole process very quick and very easy. The price was much more competitive than other local companies who I contacted and I couldn’t have asked for better service. I would highly recommend Alexandra Garage Doors based on my experience.
Kharkin199130/07/2018
Very professional & quality workmanship
Customer Service
Quality
Value
I had Alexandra Garage Doors recommended to me by a friend. I called & spoke to John who instantly put me st ease with his friendly manner. He was very informative on the phone & came out to look at my faulty door- arrived on time too! He spent time showing & explaining the problem with my door & explained how he would fix it. He gave me a very fair quote & completed the job while he was there - and he cleaned up after himself! Very impressed & would definitely recommend- I will be going to him for a new door in the very near future!
My review19/07/2018
Great service
Customer Service
Quality
Value
I sent an email enquiry to John on Sunday evening requesting a quote to automate a double garage door. I got a response back the same night and because I was able to provide pictures of the door, John was able to provide a quote the same evening. I spent the next day shopping around for other quotes and doing lots of research about different units available. I sent lots of questions to John, as I was researching and he was always prompt in his replies and gave very knowledgeable answers. I decided to go with John, as I believe the unit he installs to be one of the best on the market, John and Doug came the next day to install as agreed and did a great job. I got a full demonstration and explanation of how unit operated. He even did an additional job, securing some external garage door frame trim, FOC. Can't recommend John and his team enough. ??
Xxx, .14/06/2018
Professional & Prompt Service
Customer Service
Quality
Value
I contacted John when our garage door frame moved and we couldn't lock the garage. John contacted me the same day and offered a very competitive price, which other local competitors could not match, and within 48 hours we have a new garage door fitted and the old door taken away. We are delighted with the quality, price and professional and friendly service. Highly recommended!
Joemit25/04/2018
Fantastic service
Customer Service
Quality
Value
Our garage door had stuck open and could not be closed......security nightmare. Found John's number on Google and he came as promised same day around 6-45pm to release the door. He then explained in detail the repair needed, gave reasonable quote and promised to return the next day. Turned up next day as agreed and completed the repair with no fuss. What a brilliant guy....as can be seen from all these reviews he is a great tradesman providing consistent high quality service to all his customers.
Barry R17/04/2018
Repair to garage door
Customer Service
Quality
Value
Reliable, helpful and reasonably priced service.
Pamela05/04/2018
New Garage Door
Customer Service
Quality
Value
John came on the time he had quoted did a very professional job.
Graham04/04/2018
excellent
Customer Service
Quality
Value
Speedy service. We have used before always helpful and tidy.
Turner28/03/2018
Fantastic Service
Customer Service
Quality
Value
Had my new garage door fitted today. Excellent service from start to finish. John kept me informed from quote to fitting and the workmanship is of excellent standard. I even got a photo sent to me at work to show me had had finished. I will definitely recommend you to people. Such friendly and helpful service. Thank you John from a very happy Laura Snape, Burnley
LauraSnape15/03/2018
Complete job
Customer Service
Quality
Value
Great advice, great communication, friendly service, top product! All round winning service, a pleasure to do business with. Thanks John!
Paul, Lancashire19/01/2018
Excellent
Customer Service
Quality
Value
Prompt and personable. Arrived on time, completed task and advised on further tasks necessary. Would certainly recommend.
Sandra, Cheshire21/07/2017
Great looking garage door
Customer Service
Quality
Value
Very pleased with prompt telephone responses, reassuring work done elsewhere together with efficiency of fitting and quality of finished result.
Fussybuyer08/05/2017
Great work by Alexandra Garage Doors
Customer Service
Quality
Value
Everything efficient and smooth with this service - helpful; on time; quick. Would recommend
HCARTY05/04/2017
Brilliant job
Customer Service
Quality
Value
Very good job, well done. Turned up on time on the date agreed & all work, including cleaning up, done efficiently & within the time he said it would take.
Graham, Lancashire24/03/2017
Superb all round
Customer Service
Quality
Value
From quote to fit hte entire experience was seamless. Site visit date/time, fit date/time, price all stuck to. Quality of both the door and fit excellent and super tidy too with all displaced materials including my shabby old steel door removed and disposed of. Would recommend to anyone without hesitation.
Mike A02/03/2017
Promise held
Customer Service
Quality
Value
John promised to make contact with my elderly parents on his return from holidays - promise kept, he visited them and fixed them up with new garage fobs. They said how nice he was and he remembered them from helping a few yeas ago. Good personal service, thank you!
Mrs Perkins23/02/2017
Great service
Customer Service
Quality
Value
Excellent service. Arrived at date and time arranged. Excellent efficient job carried out. Would recommend this company.
Clive19/12/2016
Garage door
Customer Service
Quality
Value
What can I say but brilliant service all round!
gwingrave14/12/2016
Brilliant job
Customer Service
Quality
Value
John Alexander Garage Doors did an excellent job in fixing our broken garage door. He was prompt, polite and obviously on top of his job. I would recommend him as a first class person and a super worker.
Kevin, Lancashire06/12/2016
Excellent workmanship and a friendly service
Customer Service
Quality
Value
The removal of an old decrepit garage door and frame and fitting of a brand new replacement was completed in less than a morning. One could not faulty the quality of the workmanship the high spec. of the new door. The old door and its rotten frame were removed. The whole process was hassle free; from the survey free from sales patter, the selection from a range options to arranging a convenient installation date, and all for a fair price and a comprehensive after sales service.
Ian Boucher15/11/2016
Repair of Garage Door
Customer Service
Quality
Value
We needed the door repairing urgently after using it for sometime with a broken mechanism. I emailed John about the repair and he responded the same day and said he could fit us in the following day, which he did, He rang me prior to coming advising me of the estimated time of arrival and arrived bang on time. On arrival the job was slightly worse than anticipated due to lack of repair and poor use by ourselves. Nevertheless, he persevered with repairing the door and mechanism and was able to complete the job leaving us delighted with the finished job. I would highly recommend John, as he is extremely professional and is not easily phased by challenging jobs.
Rob, Old Trafford02/11/2016
Excellent response time
Customer Service
Quality
Value
The team were obviously busy when I rang but the voice message stated that they 'promised' to ring me back. As promised, John rang back and repaired my garage door same day. Sensible prices. Highly recommended.
Sean TC28/10/2016
My Review
Customer Service
Quality
Value
Very efficient.
Michael, Lancashire13/10/2016
Great Service, trustworthy and reliable.
Customer Service
Quality
Value
I contacted John from New York, USA. To install a new garage door with remote control for my Mother in the chorley area, I did a google UK search for a new garage door, I called several companies and spent 2 months looking for the right company which i found in Alexandra garage doors. It's difficult when you live abroad and try to find services for your mother. I got a good feeling from our conversation as did my mother when she met with him. I also got one other estimate which was more expensive and only came with a 1 year warranty, John was great to deal with, we spoke on the phone and he contacted me through Face time. I paid him in full up front using Xoom to wire the money to his account. he then contacted my mother and set up a time to do the job. he showed up on time, did a wonderfull job and emailed me a photo of the new door. he was professional and polite, no messing around Both my mother and I are very happy, I would highly recommend his company, I live on Long Island and deal with contractors all the time, He was much better to deal with. Thank you John
Debra J 22/07/2016
Highly recommend
Customer Service
Quality
Value
From the rapid response to my initial web enquiry, through to installation of an excellent double, powered garage door, John was a pleasure to deal with. He was helpful, supportive, knowledgeable and professional. In about a week from first contact I had a quality door fitted at a competitive price. No fuss, no pressure, no delay, no disappointment. Just a job very well done. Thank you.
Nige M12/07/2016
Highly recommended specialist Company
Customer Service
Quality
Value
After careful research I employed Alexandra to install two sectional garage doors. John governs all aspects of the work, from selection to quotation and final installation, in a professional and caring way. His enthusiasm for the engineering aspects of the work is clear to see and his expertise ensures that any 'on the job' issues can be dealt with confidently and successfully. John also demonstrates from the earliest stages of the project that he considers customer satisfaction to be an important element for a speedy and successful project outcome. I would not hesitate to recommend Alexandra for garage door works of any kind, given John's extensive knowledge and experience.
V91096196224/05/2016
Garage Doors
Customer Service
Quality
Value
John put a garage door on for my Mum, the door was great and excellent value and he was a pleasure to deal with. John is highly recommended by me!
Des Ingham14/05/2016
Excellent Job
Customer Service
Quality
Value
Thanks to John for an excellent job and a really quick response. Would definitely recommend to others.
Neil H30/03/2016
Good Job
Customer Service
Quality
Value
Excellent service. New remote control door fitted - looks fabulous. Very professional. Would definitely recommend.
2011-08-11 15:20:05.9730/03/2016
Garage door
Customer Service
Quality
Value
Excellent service! John did a great job on our garage! Really happy! Definitely recommend to anyone!!!
Emmapopple24/03/2016
Fantastic job
Customer Service
Quality
Value
Very good job. On time. Cleared up all mess. Excellent workmanship. Would recommend to anyone. No extras on quote. This man knows his job. Friendly service.
Brian, Lancashire23/03/2016
garage door
Customer Service
Quality
Value
john has done a really nice job of supplying an fitting my new sectional garage door. the advice was great and workmanship superb. he also gives a two year comprehensive warranty
sedgley24/02/2016
Very Honest
Customer Service
Quality
Value
My wife drove into the garage door so I've been searching around for quotes. I rang John and sent him pictures of the damage via WhatsApp. He straight away recommended that I contact my home insurance company due to the cost of replacing the door. I took his advice and the insurance company have arranged for another company to replace the door. But it was very nice and refreshing to receive honest advice from a tradesman even if it meant he was losing business himself. I would recommend John very highly if that's his attitude. Shows that he's there to provide an honest service.
K93779157117/02/2016
Garage fob replacement
Customer Service
Quality
Value
Found Alexandra Garage Doors through the Internet -Site was easy to navigate and had direct telephone number to call, unlike other sites. Friendly and efficient service provided by John to replace and re-programme a garage fob for my parents. John kept me informed of when he would contact and visit them and was very reliable. Thank you!
Mrs Perkins07/10/2015
Very Happy Customer
Customer Service
Quality
Value
I found John's page on the internet but was concerned he wouldn't travel to North Preston from Bolton. He was more than happy to, and did so three times while we discussed the door fitting and style. Very quick, efficient and clean worker and I would definitely recommend him.
JaynieH30/09/2015
Professional, efficient and great communication
Customer Service
Quality
Value
We would highly recommend John. From the moment we made contact with him, he was professional, courteous and kept us informed at all stages. He responded quickly to our request and our new door was fitted in less than a week. His workmanship was exemplary and the door, frame and whole installation was exactly how we had hoped it would be. We cannot speak highly enough of the service provided.
L05/08/2015
Simply couldn't be better
Customer Service
Quality
Value
Alexandra Garage Doors were recommended to me by my family who had been very impressed. He came when he said he could, diagnosed the problem and fixed it with a minor adjustment and some grease. And then because it had been mirror, didn't want to charge me. The full call out only one person to call out next time!
John, Lancashire09/06/2015
Excellent work
Customer Service
Quality
Value
I got a very speedy reply from John and was delighted when he said he could come the following day. My old electric garage door was fixed within 1 1/2 hours and I am very pleased. The work was done and John is a very pleasant hard working man, very pleased.
Colette, Cheshire06/05/2015
Excellent from start to finish
Customer Service
Quality
Value
Found John at Alexandra Garage Doors via the Internet and arranged for him to come out to discuss options and provide a quote. John was extremely professional, the examples he provided of his previous work spoke for itself and we liked the fact that at no point did he make any attempt to upsell beyond our needs - he actually suggested the most competitive option available would suit our requirements. John was totally flexible in waiting for us to confirm when it was convenient to do the job, turned up as promised, went the extra mile by fitting extra beading to disguise the stains that the silicon used on our previous doors had left when removed and basically made sure that the finished job looked superb. We couldn't be more happy with the job and to top it all off, John is really friendly and easy to deal with. Could not recommend him and his service more and will not hesitate to pass his details on to anyone wanting to transform the appearance of their garage - that's what he has done for us at a reasonable price and first class service.....thank you!!!!!!
AndyKay22/04/2015
My Review
Customer Service
Quality
Value
Brilliant job
Gerald, Cheshire16/04/2015
Excellent, efficient service
Customer Service
Quality
Value
First class service & efficient installation & the automatic control system. A pleasure to do business with this trader.
James, Cheshire14/04/2015
Very good reliable trader
Customer Service
Quality
Value
We found John Collier from Alexandra Garage Doors via the Internet through Which Local. We took a quote from him and from another trader to have a new electric double garage door installed. We chose to go with John although his quote was marginally higher because he came across as genuine, trustworthy and reliable. We were not disappointed. He delivered on every promise. He was totally punctual, worked right through the day almost without a break and did not leave until he had finished the job fully and thoroughly. He was remarkably neat, tidy and organised. The door needed slight readjustment within a week and it took no more than one phone call and he was back to sort it out. A whole year later there was a slight creak in the mechanism. When we phoned him, he again came out promptly and carried out a minor service on the door for no extra charge. He said to us "that's what you paid for, no problem". Now that's what you call a Good Trader! We would recommend John Collier of Alexandra Garage Doors to anybody, any day.
2011-05-27 17:16:44.42731/03/2015
Replacement garage doors x 2
Customer Service
Quality
Value
I located this company via the Internet.The website looked extremely professional and was very competitively priced. I needed two single modern garage doors to replace my existing old doors.one of the garage doors was always going to be a massive headache as the door was simply just a front to a converted office.unfortunately the old non working door had been secured shut in place before the conversion was built so was always going to be a nightmare to remove and then install new garage door.John very cleverly came up with the idea of a sectional garage door that would be non working but could be secured in place in the very small area he had within which to work. Even though he had assured me there would be visual differences as one would be working and the other not John managed to visually match the two doors perfectly WITHOUT any differences! Simply amazing!His ideas to disguise the fittings that had to made to the non working doors was just genius .I am pretty sure that if I had anybody else to do the job it would NOT be as fantastic looking!i am so pleased I chose Alexandra doors- what an absolutely wonderful man - my knight in shining armour!!!so so pleased with my new doors- I can't stop looking at them!!!!the whole service was gold standard from start to finish - extremely reliable , hard working ,committed to detail and also very tidy worker - would DEFINITELY recommend- second to none!!
CMR40376181719/03/2015
Prompt, professional, brilliant.
Customer Service
Quality
Value
Customer service was excellent. John the fitter was professional, pleasant and completed the job to a very high standard. After sales service was also excellent. We are 100% satisfied in all aspects and would recommend Alexandra Doors without hesitation.
Kenneth, Lancashire01/03/2015
Replacement Garage Door Opener
Customer Service
Quality
Value
After phoning John, he arranged to call round the following morning and have a look at the non-operational garage door opener which had stopped working after 17yrs of service.. He arrived on time and, as my old door opener was obsolete and parts were no longer available, a new complete system was the only course of action. John fitted this on the spot, took him about 2hours, he explained all the functions, took away all the old door mechanism and packaging. The only extras were a couple of cups of tea! Excellent, very speedy service from a very capable and friendly guy. Highly recommended!!!!
CMR40188495625/02/2015
New Garage Door
Customer Service
Quality
Value
Alexandra Garage Doors was recommended to me by a neighbour. John came out the same day to talk through my options. He showed me his portfolio of work with before & after photos that were all to a very high standard. John listened to what I wanted & offered some advice & suggestions. He quoted me a very decent price & arranged a date the following week to suit me. John arrived on time & completed a fantastic job- even cleaning up afterwards. We are so pleased with the quality of the job & service we received that we are happy to recommend to anyone that wants a great job at a fair price from an honest company. -
Housewife01/02/2015
Very efficient & tidy.
Customer Service
Quality
Value
Rapid phone back after inquiry. Arrived on time. Good fitting & polite & happy service. Very pleased with product & price.
Roy, Lancashire09/01/2015
Prompt and professional
Customer Service
Quality
Value
Arrived to give a quote on time well organised - competitive - came to install when promised stayed until job completed - would recommend to friends.
Graham, Derbyshire01/10/2014