Endorsed by Which?

Alexandra Garage Doors

5.0

95 Reviews

About

With over 30 yrs experience in the garage door trade i personally call out to your home at a convenient time to discuss your requirements, I have a full portfolio of completed installations, both "before & after" photos i have taken of my work & in most cases i will give a costing while I'm with you, furthermore, you are only dealing with myself - i call out to visit you, order your new door, keep you updated as to when i can install your new Garage door, I deliver the door & install it as promised, remove all the rubbish & don't charge you a penny until the jobs done to your satisfaction! I take great pride in my work & understand the importance of high standards as in most cases the garage door is a main focal point of your property. Only a limited number of long term partnership suppliers are used to supply us with only the best quality products. We have a great selection of Insulated Garage Doors as well as more conventional up & over style or side hinged steel doors - all in various colours & designs.

What we do

  • Garage door repairs and installation

  • Accessories and parts

  • Doors

  • Garage related services

  • More Services

    • garage door
    • remote control systems
    • garage door repairs

Customer reviews

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5.0
95 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
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Great service from John
Customer Service
Quality
Value
Excellent service from John. Repaired our garage door and replaced the old remote control system. John responded very quickly to our request for help with the garage door - and it’s now working perfectly. I'd highly recommend John to anyone wanting a garage door replacement, service or repair.
Customer in North Yorkshire Posted on 21/11/2023 , work completed 21/11/2023
Repair of Roller-over garage door
Customer Service
Quality
Value
From original enquiry John was in regular contact to assess the situation ensuring the work was complete with a single visit. He arrived with new replacement parts which were duly fitted within the time frame agreed. I understand John is in the process of relocating the business to the Ripon area of North Yorkshire where, I have no doubt through his attention to customer care, his venture will be highly successful. I wish him well.
Customer in North Yorkshire Posted on 25/10/2023 , work completed 24/10/2023
Really helpful, trustworthy and excellent price
Customer Service
Quality
Value
Alexandra Garage Doors replaced an old rusty door with an electric up and over for my 89 year old mother. I could not be happier with the company attitude in terms of being caring for her, advising her on what she actually needed, and delivering on a quality product without fuss. Furthermore, they have taken the trouble to call into her house afterwards to check she is happy with the product. John Collier who did all the work is a highly competent operator and I thoroughly recommend his work and the product they are fitting.
Customer in Blackburn with Darwen Posted on 21/08/2023 , work completed 30/07/2023
Excellent Job
Customer Service
Quality
Value
Been struggling to close my garage door for ages (sometimes having to kick it to close properly) and then a cable broke. After reading the 5* reviews I contacted John who, despite it being an old door did a brilliant repair job - new cable and adjusting, grinding concrete floor where it had been catching. I only wish I’d sent for him months ago as it works a treat now! Lovely man, excellent job and for a fair price. Would highly recommend!! Thank you John
Customer in Blackburn with Darwen Posted on 21/07/2023 , work completed 18/07/2023
New motor and key fobs for garage door
Customer Service
Quality
Value
I contacted John on Sunday asking for a quote and what he recommended for our garage door. I after sending him some videos and pictures of the door. He had sent over a quote and organised to fix it on Wednesday morning. Fast forward to 10:30 on Wednesday all the work done, working perfectly, couldn't be happier. Thank you very much John!
Customer in Lancashire Posted on 05/07/2023 , work completed 05/07/2023
Fixed our roller shutter garage door.
Customer Service
Quality
Value
Very friendly service, came out and fixed the door as promised, no worries no hidden charges job done. Would recommend Alexandra Garage Doors to anyone and everyone. Many thanks for your help.
Customer in Greater Manchester Posted on 05/02/2023 , work completed 04/02/2023
New garage door
Customer Service
Quality
Value
John did an excellent job installing our new garage door. He was very friendly and helpful in advising us of the choice and he was very punctual and professional when installing it. I wouldn't hesitate in recommending him to friends and family.
Customer in Greater Manchester Posted on 29/10/2022 , work completed 25/10/2022
Great service from Alexandra Garage Doors
Customer Service
Quality
Value
John helped us with a broken garage door spring. He responded promptly, was courteous, friendly in his approach and provided a quote for a fair price for the work. He attended when promised; he was professional and carried out the work efficiently and to a high standard. John has been extremely helpful throughout and I can recommend Alexandra Garage Doors highly.
Customer in Greater Manchester Posted on 29/08/2022 , work completed 29/08/2022
Broken spring mechanism.
Customer Service
Quality
Value
The fault was reported and inspected on Friday. The job was then repaired successfully on the following Monday. We were very satisfied with the friendly and efficient manner in which the job was completed and at a very fair price. We will certainly use this company in the future when or if the need ever arises.
Customer in Greater Manchester Posted on 22/08/2022 , work completed 22/08/2022
Endorsement Reference
Customer Service
Quality
Value
I sent an email enquiry to John on Sunday evening requesting a quote to automate a double garage door. I got a response back the same night and because I was able to provide pictures of the door, John was able to provide a quote the same evening. I spent the next day shopping around for other quotes and doing lots of research about different units available. I sent lots of questions to John, as I was researching and he was always prompt in his replies and gave very knowledgable answers. I decided to go with John, as I believe the unit he installs to be one of the best on the market, John and Doug came the next day to install as agreed and did a great job. I got a full demonstration and explanation of how unit operated. He even did an additional job, securing some external garage door frame trim, FOC. Can't recommend John and his team enough.
Which? Trusted Traders Consumer Posted on 21/07/2022 , work completed 14/06/2018
Fabulous.
Customer Service
Quality
Value
Just fabulous, came out the very next day, repaired the garage door and was really reasonably priced. Highly recommend.
Lara in Greater Manchester Posted on 12/03/2022 , work completed 12/03/2022
great job at a distance
Customer Service
Quality
Value
Plenty of old people must need electrification of their garage doors to enable use, as my mother did, in Bolton. I'm in Oxford but John Collier did a speedy fit of an electric motor, keeping me in the loop all the time with photos at the end showing it in place and working. Great service and price as well; a good thing to think about to improve an older persons accessibility.
Andrew in Oxfordshire Posted on 27/01/2022 , work completed 27/01/2022
Great garage door repairs, as per quote
Customer Service
Quality
Value
I contacted Alexandra Garage Doors in the morning to discuss two separate problems on both my garage doors. I sent some photos. We had a chat about the issues and a quote was provided, John offered to come that afternoon to fix them. He came on time, had both fixed quickly and stuck to his quote, even though I think one of them might have been a little more difficult than expected to fix due to its age. He didn't try and talk me into replacing the garage doors. He didn't leave any mess. I thought he was very good.
Samantha in Greater Manchester Posted on 21/01/2022 , work completed 21/01/2022
New garage door
Customer Service
Quality
Value
John installed a new garage door for us. He arrived on time worked straight through to make sure he finished that day and did a superb job. He took all rubbish away and made sure we were happy with the operation of the door before he left. Great job and highly recommended
Shirley in Lancashire Posted on 20/10/2021 , work completed 14/10/2021
Great work and fantastic service after installation
Customer Service
Quality
Value
John sorted us out with a new electric-operated garage door last year. It really is a lovely door and works and looks great. He installed it himself in one day (when he said he would) with no hassle or problem. He has since been and checked it few times whenever we have asked him. Yesterday the Fob would not open the door! Panic as some of the items we needed the next day was in the garage! We tried the second Fob, again no joy. Maybe the Fob battery needed changing? I send John a text saying we have a problem with the garage door and could he contact us. He said he was on holiday but asked what the problem was. When I texted him the problem with the Fob he said just check the power supply to the garage. Well, that was the problem and it was the garage fuse. I thank John as we also have a large freezer in the garage which if he had not told us about the electricity would have had a lot of wasted food in there. If you need a garage door you can not go wrong by calling John.
Customer in Lancashire Posted on 11/10/2021 , work completed 01/05/2021
New Garage Door
Customer Service
Quality
Value
Our old Henderson garage door had come to its end of life and we called around for a quote. John was so helpful we couldn't have asked for a better service. Recommended by our friends, John was nothing but a true gent when it came to quoting and helping us in making the right choice of door to suit our house. We now have garage door envy around the village and we are very happy with the completed project. Happy to recommend John to others.
Scott in Lancashire Posted on 04/08/2021 , work completed 29/07/2021
Great Company, Great Product
Customer Service
Quality
Value
John responded to my call very quickly and provided really good advice. The door I chose was high quality and the installation was top notch. Nothing was too much trouble. There is nothing not to like about this company or the doors they supply.
Phil in Lancashire Posted on 09/07/2021 , work completed 08/07/2021
Excellent follow on service
Customer Service
Quality
Value
John replaced the motor on my door in Jan 2020: excellent service, came at appointed time with all the right kit so no delays. In June the door developed a closing problem: he came no questions asked, on appointed day at appointed time, sorted out the issue which was thankfully not major, without charge. Recommended without any reservations. John provides expert high quality service at a reasonable cost, and is available for follow up. A trader that you can work with without concern.
(your username) Posted on 09/07/2021 , work completed 08/07/2021
Highly Recommended!
Customer Service
Quality
Value
My mother urgently needed her garage door converted to a motorised door and after reading other reviews, we contacted John. I’m so glad we did! He came quickly to look at the door, provided an estimate and the work was done within a few hours the following week. The work was done to a very high standard and very reasonably priced. John has also reassured my mum that if she has any problems or questions about the door she can contact him - which is great after-sales service. I truly recommend John. He’s a true professional but with a very personal touch and we’re delighted with the service!
Customer in Greater Manchester Posted on 06/05/2021 , work completed 05/05/2021
Excellent quality and service
Customer Service
Quality
Value
Absolutely fantastic job by John. From start to finish the customer service was impeccable. The quality of the new electric garage door fitted is excellent, and at a great price. I would not hesitate to recommend John and Alexandra Garage doors !!! Thanks John.
R in Lancashire Posted on 06/05/2021 , work completed 06/05/2021
Professional and Great service
Customer Service
Quality
Value
We had a sectional garage door fitted to our double garage. From first contact and estimate, through to the full install John has been professional, knowledgeable and courteous. Fitted the door in just a few hours and took the old one away. I would recommend Alexandra Garage Doors, to anyone. Thank you for a great job.
Anderson in Blackburn with Darwen Posted on 23/04/2021 , work completed 23/04/2021
Fabulous Service
Customer Service
Quality
Value
I obtained a few quotes for a new automated garage door, after being disappointed by people turning up late or not turning up at all, John at Alexandra Garage Doors was recommended to me. All I can say is what a fantastic recommendation. Turned up to quote on time, talked me through my options in a very professional manner. He never pressured me to buy the most expensive, he simply explained the garage door he thought best suited the house I lived in, and was even able to colour match our front door. Turned up to fit on time, and fitted without fuss. All in all a fabulous experience from start to finish. I would highly recommend John at Alexandra Garage Doors to anybody.
Alan in Greater Manchester Posted on 30/03/2021 , work completed 04/03/2021
Top-Notch
Customer Service
Quality
Value
I emailed several garage door installers to see if I could get a double sectional garage door fitted to replace an old 'up and over' door. My new car would barely fit into the existing space and I needed to know if a unit could be fitted in such a way to provide more length to make it easier. One reply I had seemed to suggest I couldn't achieve what I wanted with a Sectional door, but John at Alexandra got in touch with me and allayed any worries I had. He quickly paid me a visit and described exactly how he could give me what I wanted. He arrived this morning and, with his assistant, fitted the door of my choice which looks tremendous and works perfectly, and.... my car now fits comfortably in the garage. The work was done professionally, with no fuss, and I heartily recommend this business.
Customer in Greater Manchester Posted on 12/03/2021 , work completed 11/03/2021
Great job
Customer Service
Quality
Value
Fitted our new garage door on Friday after initial enquiry call, he then came and measured exactly when he said he would come, Fitted door and took away the old door. Very pleased and happy to recommend.
Customer in Greater Manchester Posted on 08/03/2021 , work completed 05/03/2021
New Garage Door
Customer Service
Quality
Value
Rang up and he came up same afternoon. Ordered a new garage door and he fit it the day after. Am very pleased with it and he took the old door away as well.. John was very conscientious and did a good job. Would highly recommend him . I had a problem with some Ivy that was coming through the garage from next door and I was worried it might interfere with the opening of the garage door. Rang him and he came back to move it for me. Thanks once again John for a good job and taking the time to come back.
Customer in Greater Manchester Posted on 07/03/2021 , work completed 01/03/2021
Fine job.
Customer Service
Quality
Value
John fitted our new garage door today having visited a few days ago to take measurements. Everything went smoothly, and we are very pleased with our new door. On the basis of our experience, I would have no hesitation in recommending John to anyone needing a similar job.
Customer in Greater Manchester Posted on 03/03/2021 , work completed 03/03/2021
Expert Advice
Customer Service
Quality
Value
John found time to help us despite being in the middle of other jobs. Quick response. Even over the phone, he was able to diagnose the likely problem. Only possible through a lot of experience and expertise I think. Turned out to be correct. We got our door problem fixed with minimum cost. Would definitely recommend, and go to again in future. Thank you John!
Customer in Greater Manchester Posted on 12/02/2021 , work completed 08/02/2021
Excellent Service and Price
Customer Service
Quality
Value
I contacted Alexandra Garage Doors on a Sunday night, hoping for a response sometime the following week. John called first thing Monday morning, took a few details and said he'd call that afternoon. The job was complete that afternoon with no fuss. It was genuinely a pleasure to have somebody who knew exactly what he was doing, diagnosed the problem and had everything he needed to complete the job in one go - and being able to support a local business is a bonus.
Customer in Blackburn with Darwen Posted on 30/11/2020 , work completed 30/11/2020
Highly recommend
Customer Service
Quality
Value
Fast and efficient service from John, the friendly and professional owner of the business. Sent an email query and received a call back very quickly and after a discussion about the potential options available you me, happily booked an appointment. John turned up on the agreed day and time (Not all contractors do!!) and after assessing the job, carried out a number of repairs efficiently and to a high standard. Delighted with the finished job and would highly recommend John for any repairs. I’m hoping that I won’t need to repair my garage doors for some time now but as and when they need replacing, John will be my first point of call!!
Customer in Lancashire Posted on 19/08/2020 , work completed 19/08/2020
Professional and reliable service
Customer Service
Quality
Value
John fitted our new garage door this morning, from the moment John visited the previous week to measure up and provide a quote I knew he was the right man for the job, he was friendly, professional and very knowledgeable, he turned up bang on time for both the quote and the work to be done, the work was carried out to the highest standard and everything was left clean and tidy, before leaving John asked me to test the door was working okay and gave me the reassurance that if needed I could ring him anytime if I had any problems. I would have no hesitation in recommending Alexandra Garage Doors for efficiency, punctuality and a very reasonable price which did not vary from the original quote. Thank you John.
Barbara Parkinson - Bolton Posted on 17/08/2020 , work completed 17/08/2020
Installation of remote control sectional garage door. Unable to fault.
Customer Service
Quality
Value
Excellent service throughout. John was very helpful at our initial meeting, suggesting colours which would compliment our windows /guttering finish. He even supplied addresses where we could look at some of his previous installations. The price quoted was extremely competitive and we are more than pleased with the finished installation. It looks amazing. He is a very genuine, diligent workman and whilst friendly also professional. We were surprised that no deposit was required. All that was requested was payment on completion. Incredible by any standards, as the majority of companies require a deposit up front. He arrived on time and completed the job as stated. He left everything neat and tidy and explained the mechanisms of the door thoroughly before leaving and advising us to contact him if there were any problems at all. We would not hesitate to recommend his company to anyone who wants a good professional job. Thank you John.
Customer in Greater Manchester Posted on 12/08/2020 , work completed 07/08/2020
Garage Door Repair and upgrade
Customer Service
Quality
Value
Contacted John after 35 year old Spring snapped on Unusual size up and over Double garage door. He advised to replace with new springs and track as a minimum but also offered to fit remote controlled automation for lifting and closing. His knowledge and experience in industry instantly put me at ease along with a competitive Price. Job completed within timescale given. Very tidy and efficient with John taking a pride in his job and the service provided. A pleasure to have a Trader who puts the need of the customer 1st.
John B Posted on 22/07/2020 , work completed 16/07/2020
Great service
Customer Service
Quality
Value
We had a new garage door installed today. We got loads of quotes and John's was by far the most honest. Others gave us low quotes but then added on loads of extras. John was honest and straightforward. He was friendly and very professional. We liked his open manner and his work ethic. Great product (British made) and great service. Would highly recommend.
Customer in Bolton Posted on 07/07/2020 , work completed 07/07/2020
Fantastic Job
Customer Service
Quality
Value
We had two traders visit to give a quote. John was by far and away the most impressive and we immediately opted for him to supply and install our new garage door. We had listened to John's advice and our new door was fitted this morning. A peek into John's van showed all his tools to be clean and well organised. This in itself shows his attitude towards his work which is absolutely faultless. John's personality shone through our various meetings and he is an all round great chap. No hesitation in recommending Alexandra Garage Doors.
Jeannette in Lancashire Posted on 23/06/2020 , work completed 23/06/2020
Excellent service
Customer Service
Quality
Value
As soon as I called John he was helpful and committed to helping me out. He asked for pictures to speed up the process. He assured me he would get to help me asap which he did. He was honest, reliable and reasonably priced. I would certainly recommend him to other people. Great service and high quality work!
Customer in Greater Manchester Posted on 28/05/2020 , work completed 28/05/2020
Great service, great garage door
Customer Service
Quality
Value
We contacted John a couple of weeks ago regarding a new remote controlled garage door. He came to see it the next day and talked us through what was available and at what price. We were impressed by his expertise and lack of any sales pressure. We had previously been told that the design of our garage meant that we could not have a remote controlled door. We were delighted to learn that we could! We ordered the door and, as promised, John came with his brother to fit it today. The work was carried our beautifully and no mess was left. John even cleaned the door surround for us. There was no mess left and the door itself is excellent; it works smoothly and is very much more solid than the one it replaced. We couldn't be more pleased. Thoroughly recommended!
Customer in Greater Manchester Posted on 12/03/2020 , work completed 12/03/2020
Great work, reliable and honest
Customer Service
Quality
Value
I recently had a problem with my garage door and thought I was headed down the costly path of having to have a new door fitted. John came out to look at my problem and although he gave me a quote for a new door he suggested that he could fix my problem for far less money. And that is exactly what he did. He ordered the parts there and then and as soon as they arrived he came out bang on the arranged time and fitted the new parts and the frame fascia which were rotten. What a lovely guy he is also. Very chatty. Good at his job. Would 100% recommend Alexandra Garage Doors to anyone.
Debbie from Rawtenstall. Posted on 22/01/2020 , work completed 22/01/2020
Unparalleled customer service
Customer Service
Quality
Value
I first met John around 5 years ago when he very efficiently replaced the controller electronics to get my 15-year old Henderson garage door working again. When the venerable Henderson motor finally gave up the ghost a few days ago, he rearranged his already very busy schedule to come out on the Saturday afternoon before Christmas to replace the complete door opener system - again very tidily and efficiently - to get the door working even better than it was before. This is superb customer service - keeping me up to date by e-mail and 'phone of progress and when he was going to arrive. I have no hesitation in recommending his services to anyone with a garage door problem.
Customer in Cheshire East Posted on 22/12/2019 , work completed 21/12/2019
Absolutely first class outfit 👍🏼
Customer Service
Quality
Value
Absolutely first class in all areas. Clearly explained all my questions at every stage of the process. Got exactly what I wanted. Would recommend John and Alexandra Garage Doors every time. Wish I’d done it years ago. Cheers John.
David, Bolton Posted on 20/11/2019 , work completed 01/11/2019
4 year review - insulated sectional door - excellent garage security
Customer Service
Quality
Value
Alexandra Garage doors fitted a insulated sectional door to replace my draughty up and over door, in Salford in late 2015, it made a huge difference to my garage, protecting against the elements, its been totally reliable since fitting, not even a hiccup. I decided to write this review, from the point of view of security, as the door has very recently been subject to a sustained attack , at 2 am by burglars using a prybar and crowbar, trying to gain entry The door won, no entry was gained and the only damage to the door was a scratch on the powdercoat, and a slight bend in 2 of the roller brackets, if it wasn't for CCTV i would not have noticed as the door still operates normally. 1 minute in a vice straightened the 2 bracket brackets. As i have CCTV in the garage as well as outside, i could see them trying to gain entry, with views from inside the garage and outside, this door and its opener were not budging. Im hugely impressed both with the quality of materials supplied and the quality of fitting by John, everything has been high quality, and having survived a burglary, has avoided losing a couple of thousand pounds worth of tools and cycles. A very safe investment supplied by a good, honest supplier.
Dave, Greater Manchester Posted on 30/06/2019 , work completed 30/11/2015
Excellent, efficient service
Customer Service
Quality
Value
Replaced two garage door handles and locking mechanisms.Same day quote provided. An efficient and helpful service and made every effort to undertake the work quickly and work around us. Highly recommended.
Harperdee Posted on 18/10/2018 , work completed 18/10/2018
Garage Door Repair
Customer Service
Quality
Value
Very impressed with John's work and speediness. He was able to fit me in quickly and kept me informed of when he would arrive at the property. He was able to fix the door there and then. Job was completed within the hour. Brilliant. Plus lovely guy too. Thanks John.
Debbie Potts Posted on 15/10/2018 , work completed 15/10/2018
reliable
Customer Service
Quality
Value
I left a message on the website and received a phone call that evening. John arranged to visit the job and came as promised. Quoted for job yesterday morning and returned today. Job done! Reliable and reasonable with no mess. We had 2 up and over doors repaired but will use again when we decide to replace the doors.
luscious Posted on 12/10/2018 , work completed 12/10/2018
Fantastic Service.
Customer Service
Quality
Value
I had moved in to my new property the garage had no electric, I called John as I thought I might need a new door, but no he could fit a motor to my existing door which was brand new anyway. The electric was installed on the Friday, I called John Friday night and he came the next morning. Great Job no mess. Carole Burgess
Carole Posted on 20/09/2018 , work completed 20/09/2018
Recommended by a Neighbour after speaking about a Garage Door which needed repair or replacement.
Customer Service
Quality
Value
Contacted John at Alexandra Garage Doors. Came the same day and we decided too accept his estimate to rectify our door problem. New Door ordered & fitted within two weeks to our satisfaction. John's workmanship was of the highest standard. The only extras required from the initial quote was for copious cups of tea & coffee during the fitting!! We have no problem recommending him Thank you.
Frank Stringer Posted on 01/09/2018 , work completed 01/09/2018
G rest speedy work
Customer Service
Quality
Value
We moved into our new house and had a small issue with our garage door. We noticed a sticker on the inside that said Alexandra Garage Doors had fitted them (many years ago I should add!). We phoned on the off chance they could help and later that afternoon they came and fixed the problem. I would have no hesitation in recommending them or using again.
Nichola Posted on 23/08/2018 , work completed 23/08/2018
Excellent job
Customer Service
Quality
Value
John was recommended to me by my Dad after my old garage door mechanism broke. John came round the same day, measured up and gave me a competitive quote with a variety of options. On the day of installation, he was prompt, tidy and did an excellent job. I would highly recommend.
Jacqui Posted on 17/08/2018 , work completed 17/08/2018
Excellent Job, Great price, Went Above and Beyond and Very Fast
Customer Service
Quality
Value
John From Alexandra Doors sent me a very competetive quote for a new garage door within a few hours of me sending a request (including the door, fitting, surround and disposing of the old door). He arranged to come out and measure the door and had done so within 24 hours, he then arranged a suitable day to come and complete the job which was just 2 days later. John was extremely easy to work with, timely, easily contactable and did a great job. He gave the impression that nothing was too much to ask and made the whole process very quick and very easy. The price was much more competitive than other local companies who I contacted and I couldn’t have asked for better service. I would highly recommend Alexandra Garage Doors based on my experience.
Kharkin1991 Posted on 30/07/2018 , work completed 30/07/2018
Very professional & quality workmanship
Customer Service
Quality
Value
I had Alexandra Garage Doors recommended to me by a friend. I called & spoke to John who instantly put me st ease with his friendly manner. He was very informative on the phone & came out to look at my faulty door- arrived on time too! He spent time showing & explaining the problem with my door & explained how he would fix it. He gave me a very fair quote & completed the job while he was there - and he cleaned up after himself! Very impressed & would definitely recommend- I will be going to him for a new door in the very near future!
My review Posted on 19/07/2018 , work completed 19/07/2018
Great service
Customer Service
Quality
Value
I sent an email enquiry to John on Sunday evening requesting a quote to automate a double garage door. I got a response back the same night and because I was able to provide pictures of the door, John was able to provide a quote the same evening. I spent the next day shopping around for other quotes and doing lots of research about different units available. I sent lots of questions to John, as I was researching and he was always prompt in his replies and gave very knowledgeable answers. I decided to go with John, as I believe the unit he installs to be one of the best on the market, John and Doug came the next day to install as agreed and did a great job. I got a full demonstration and explanation of how unit operated. He even did an additional job, securing some external garage door frame trim, FOC. Can't recommend John and his team enough. ??
Xxx, . Posted on 14/06/2018 , work completed 14/06/2018
Professional & Prompt Service
Customer Service
Quality
Value
I contacted John when our garage door frame moved and we couldn't lock the garage. John contacted me the same day and offered a very competitive price, which other local competitors could not match, and within 48 hours we have a new garage door fitted and the old door taken away. We are delighted with the quality, price and professional and friendly service. Highly recommended!
Joemit Posted on 25/04/2018 , work completed 25/04/2018
Fantastic service
Customer Service
Quality
Value
Our garage door had stuck open and could not be closed......security nightmare. Found John's number on Google and he came as promised same day around 6-45pm to release the door. He then explained in detail the repair needed, gave reasonable quote and promised to return the next day. Turned up next day as agreed and completed the repair with no fuss. What a brilliant guy....as can be seen from all these reviews he is a great tradesman providing consistent high quality service to all his customers.
Barry R Posted on 17/04/2018 , work completed 17/04/2018
Repair to garage door
Customer Service
Quality
Value
Reliable, helpful and reasonably priced service.
Pamela Posted on 05/04/2018 , work completed 05/04/2018
New Garage Door
Customer Service
Quality
Value
John came on the time he had quoted did a very professional job.
Graham Posted on 04/04/2018 , work completed 04/04/2018
excellent
Customer Service
Quality
Value
Speedy service. We have used before always helpful and tidy.
Turner Posted on 28/03/2018 , work completed 28/03/2018
Fantastic Service
Customer Service
Quality
Value
Had my new garage door fitted today. Excellent service from start to finish. John kept me informed from quote to fitting and the workmanship is of excellent standard. I even got a photo sent to me at work to show me had had finished. I will definitely recommend you to people. Such friendly and helpful service. Thank you John from a very happy Laura Snape, Burnley
LauraSnape Posted on 15/03/2018 , work completed 15/03/2018
Complete job
Customer Service
Quality
Value
Great advice, great communication, friendly service, top product! All round winning service, a pleasure to do business with. Thanks John!
Paul, Lancashire Posted on 19/01/2018 , work completed 19/01/2018
Excellent
Customer Service
Quality
Value
Prompt and personable. Arrived on time, completed task and advised on further tasks necessary. Would certainly recommend.
Sandra, Cheshire Posted on 21/07/2017 , work completed 21/07/2017
Great looking garage door
Customer Service
Quality
Value
Very pleased with prompt telephone responses, reassuring work done elsewhere together with efficiency of fitting and quality of finished result.
Fussybuyer Posted on 08/05/2017 , work completed 08/05/2017
Great work by Alexandra Garage Doors
Customer Service
Quality
Value
Everything efficient and smooth with this service - helpful; on time; quick. Would recommend
HCARTY Posted on 05/04/2017 , work completed 05/04/2017
Brilliant job
Customer Service
Quality
Value
Very good job, well done. Turned up on time on the date agreed & all work, including cleaning up, done efficiently & within the time he said it would take.
Graham, Lancashire Posted on 24/03/2017 , work completed 24/03/2017
Superb all round
Customer Service
Quality
Value
From quote to fit hte entire experience was seamless. Site visit date/time, fit date/time, price all stuck to. Quality of both the door and fit excellent and super tidy too with all displaced materials including my shabby old steel door removed and disposed of. Would recommend to anyone without hesitation.
Mike A Posted on 02/03/2017 , work completed 02/03/2017
Promise held
Customer Service
Quality
Value
John promised to make contact with my elderly parents on his return from holidays - promise kept, he visited them and fixed them up with new garage fobs. They said how nice he was and he remembered them from helping a few yeas ago. Good personal service, thank you!
Mrs Perkins Posted on 23/02/2017 , work completed 23/02/2017
Great service
Customer Service
Quality
Value
Excellent service. Arrived at date and time arranged. Excellent efficient job carried out. Would recommend this company.
Clive Posted on 19/12/2016 , work completed 19/12/2016
Garage door
Customer Service
Quality
Value
What can I say but brilliant service all round!
gwingrave Posted on 14/12/2016 , work completed 14/12/2016
Brilliant job
Customer Service
Quality
Value
John Alexander Garage Doors did an excellent job in fixing our broken garage door. He was prompt, polite and obviously on top of his job. I would recommend him as a first class person and a super worker.
Kevin, Lancashire Posted on 06/12/2016 , work completed 06/12/2016
Excellent workmanship and a friendly service
Customer Service
Quality
Value
The removal of an old decrepit garage door and frame and fitting of a brand new replacement was completed in less than a morning. One could not faulty the quality of the workmanship the high spec. of the new door. The old door and its rotten frame were removed. The whole process was hassle free; from the survey free from sales patter, the selection from a range options to arranging a convenient installation date, and all for a fair price and a comprehensive after sales service.
Ian Boucher Posted on 15/11/2016 , work completed 15/11/2016
Repair of Garage Door
Customer Service
Quality
Value
We needed the door repairing urgently after using it for sometime with a broken mechanism. I emailed John about the repair and he responded the same day and said he could fit us in the following day, which he did, He rang me prior to coming advising me of the estimated time of arrival and arrived bang on time. On arrival the job was slightly worse than anticipated due to lack of repair and poor use by ourselves. Nevertheless, he persevered with repairing the door and mechanism and was able to complete the job leaving us delighted with the finished job. I would highly recommend John, as he is extremely professional and is not easily phased by challenging jobs.
Rob, Old Trafford Posted on 02/11/2016 , work completed 02/11/2016
Excellent response time
Customer Service
Quality
Value
The team were obviously busy when I rang but the voice message stated that they 'promised' to ring me back. As promised, John rang back and repaired my garage door same day. Sensible prices. Highly recommended.
Sean TC Posted on 28/10/2016 , work completed 28/10/2016
My Review
Customer Service
Quality
Value
Very efficient.
Michael, Lancashire Posted on 13/10/2016 , work completed 13/10/2016
Great Service, trustworthy and reliable.
Customer Service
Quality
Value
I contacted John from New York, USA. To install a new garage door with remote control for my Mother in the chorley area, I did a google UK search for a new garage door, I called several companies and spent 2 months looking for the right company which i found in Alexandra garage doors. It's difficult when you live abroad and try to find services for your mother. I got a good feeling from our conversation as did my mother when she met with him. I also got one other estimate which was more expensive and only came with a 1 year warranty, John was great to deal with, we spoke on the phone and he contacted me through Face time. I paid him in full up front using Xoom to wire the money to his account. he then contacted my mother and set up a time to do the job. he showed up on time, did a wonderfull job and emailed me a photo of the new door. he was professional and polite, no messing around Both my mother and I are very happy, I would highly recommend his company, I live on Long Island and deal with contractors all the time, He was much better to deal with. Thank you John
Debra J Posted on 22/07/2016 , work completed 22/07/2016
Highly recommend
Customer Service
Quality
Value
From the rapid response to my initial web enquiry, through to installation of an excellent double, powered garage door, John was a pleasure to deal with. He was helpful, supportive, knowledgeable and professional. In about a week from first contact I had a quality door fitted at a competitive price. No fuss, no pressure, no delay, no disappointment. Just a job very well done. Thank you.
Nige M Posted on 12/07/2016 , work completed 12/07/2016
Highly recommended specialist Company
Customer Service
Quality
Value
After careful research I employed Alexandra to install two sectional garage doors. John governs all aspects of the work, from selection to quotation and final installation, in a professional and caring way. His enthusiasm for the engineering aspects of the work is clear to see and his expertise ensures that any 'on the job' issues can be dealt with confidently and successfully. John also demonstrates from the earliest stages of the project that he considers customer satisfaction to be an important element for a speedy and successful project outcome. I would not hesitate to recommend Alexandra for garage door works of any kind, given John's extensive knowledge and experience.
V910961962 Posted on 24/05/2016 , work completed 24/05/2016
Garage Doors
Customer Service
Quality
Value
John put a garage door on for my Mum, the door was great and excellent value and he was a pleasure to deal with. John is highly recommended by me!
Des Ingham Posted on 14/05/2016 , work completed 14/05/2016
Excellent Job
Customer Service
Quality
Value
Thanks to John for an excellent job and a really quick response. Would definitely recommend to others.
Neil H Posted on 30/03/2016 , work completed 30/03/2016
Good Job
Customer Service
Quality
Value
Excellent service. New remote control door fitted - looks fabulous. Very professional. Would definitely recommend.
2011-08-11 15:20:05.97 Posted on 30/03/2016 , work completed 30/03/2016
Garage door
Customer Service
Quality
Value
Excellent service! John did a great job on our garage! Really happy! Definitely recommend to anyone!!!
Emmapopple Posted on 24/03/2016 , work completed 24/03/2016
Fantastic job
Customer Service
Quality
Value
Very good job. On time. Cleared up all mess. Excellent workmanship. Would recommend to anyone. No extras on quote. This man knows his job. Friendly service.
Brian, Lancashire Posted on 23/03/2016 , work completed 23/03/2016
garage door
Customer Service
Quality
Value
john has done a really nice job of supplying an fitting my new sectional garage door. the advice was great and workmanship superb. he also gives a two year comprehensive warranty
sedgley Posted on 24/02/2016 , work completed 24/02/2016
Very Honest
Customer Service
Quality
Value
My wife drove into the garage door so I've been searching around for quotes. I rang John and sent him pictures of the damage via WhatsApp. He straight away recommended that I contact my home insurance company due to the cost of replacing the door. I took his advice and the insurance company have arranged for another company to replace the door. But it was very nice and refreshing to receive honest advice from a tradesman even if it meant he was losing business himself. I would recommend John very highly if that's his attitude. Shows that he's there to provide an honest service.
K937791571 Posted on 17/02/2016 , work completed 17/02/2016
Garage fob replacement
Customer Service
Quality
Value
Found Alexandra Garage Doors through the Internet -Site was easy to navigate and had direct telephone number to call, unlike other sites. Friendly and efficient service provided by John to replace and re-programme a garage fob for my parents. John kept me informed of when he would contact and visit them and was very reliable. Thank you!
Mrs Perkins Posted on 07/10/2015 , work completed 07/10/2015
Very Happy Customer
Customer Service
Quality
Value
I found John's page on the internet but was concerned he wouldn't travel to North Preston from Bolton. He was more than happy to, and did so three times while we discussed the door fitting and style. Very quick, efficient and clean worker and I would definitely recommend him.
JaynieH Posted on 30/09/2015 , work completed 30/09/2015
Professional, efficient and great communication
Customer Service
Quality
Value
We would highly recommend John. From the moment we made contact with him, he was professional, courteous and kept us informed at all stages. He responded quickly to our request and our new door was fitted in less than a week. His workmanship was exemplary and the door, frame and whole installation was exactly how we had hoped it would be. We cannot speak highly enough of the service provided.
L Posted on 05/08/2015 , work completed 05/08/2015
Simply couldn't be better
Customer Service
Quality
Value
Alexandra Garage Doors were recommended to me by my family who had been very impressed. He came when he said he could, diagnosed the problem and fixed it with a minor adjustment and some grease. And then because it had been mirror, didn't want to charge me. The full call out only one person to call out next time!
John, Lancashire Posted on 09/06/2015 , work completed 09/06/2015
Excellent work
Customer Service
Quality
Value
I got a very speedy reply from John and was delighted when he said he could come the following day. My old electric garage door was fixed within 1 1/2 hours and I am very pleased. The work was done and John is a very pleasant hard working man, very pleased.
Colette, Cheshire Posted on 06/05/2015 , work completed 06/05/2015
Excellent from start to finish
Customer Service
Quality
Value
Found John at Alexandra Garage Doors via the Internet and arranged for him to come out to discuss options and provide a quote. John was extremely professional, the examples he provided of his previous work spoke for itself and we liked the fact that at no point did he make any attempt to upsell beyond our needs - he actually suggested the most competitive option available would suit our requirements. John was totally flexible in waiting for us to confirm when it was convenient to do the job, turned up as promised, went the extra mile by fitting extra beading to disguise the stains that the silicon used on our previous doors had left when removed and basically made sure that the finished job looked superb. We couldn't be more happy with the job and to top it all off, John is really friendly and easy to deal with. Could not recommend him and his service more and will not hesitate to pass his details on to anyone wanting to transform the appearance of their garage - that's what he has done for us at a reasonable price and first class service.....thank you!!!!!!
AndyKay Posted on 22/04/2015 , work completed 22/04/2015
My Review
Customer Service
Quality
Value
Brilliant job
Gerald, Cheshire Posted on 16/04/2015 , work completed 16/04/2015
Excellent, efficient service
Customer Service
Quality
Value
First class service & efficient installation & the automatic control system. A pleasure to do business with this trader.
James, Cheshire Posted on 14/04/2015 , work completed 14/04/2015
Very good reliable trader
Customer Service
Quality
Value
We found John Collier from Alexandra Garage Doors via the Internet through Which Local. We took a quote from him and from another trader to have a new electric double garage door installed. We chose to go with John although his quote was marginally higher because he came across as genuine, trustworthy and reliable. We were not disappointed. He delivered on every promise. He was totally punctual, worked right through the day almost without a break and did not leave until he had finished the job fully and thoroughly. He was remarkably neat, tidy and organised. The door needed slight readjustment within a week and it took no more than one phone call and he was back to sort it out. A whole year later there was a slight creak in the mechanism. When we phoned him, he again came out promptly and carried out a minor service on the door for no extra charge. He said to us "that's what you paid for, no problem". Now that's what you call a Good Trader! We would recommend John Collier of Alexandra Garage Doors to anybody, any day.
2011-05-27 17:16:44.427 Posted on 31/03/2015 , work completed 31/03/2015
Replacement garage doors x 2
Customer Service
Quality
Value
I located this company via the Internet.The website looked extremely professional and was very competitively priced. I needed two single modern garage doors to replace my existing old doors.one of the garage doors was always going to be a massive headache as the door was simply just a front to a converted office.unfortunately the old non working door had been secured shut in place before the conversion was built so was always going to be a nightmare to remove and then install new garage door.John very cleverly came up with the idea of a sectional garage door that would be non working but could be secured in place in the very small area he had within which to work. Even though he had assured me there would be visual differences as one would be working and the other not John managed to visually match the two doors perfectly WITHOUT any differences! Simply amazing!His ideas to disguise the fittings that had to made to the non working doors was just genius .I am pretty sure that if I had anybody else to do the job it would NOT be as fantastic looking!i am so pleased I chose Alexandra doors- what an absolutely wonderful man - my knight in shining armour!!!so so pleased with my new doors- I can't stop looking at them!!!!the whole service was gold standard from start to finish - extremely reliable , hard working ,committed to detail and also very tidy worker - would DEFINITELY recommend- second to none!!
CMR403761817 Posted on 19/03/2015 , work completed 19/03/2015
Prompt, professional, brilliant.
Customer Service
Quality
Value
Customer service was excellent. John the fitter was professional, pleasant and completed the job to a very high standard. After sales service was also excellent. We are 100% satisfied in all aspects and would recommend Alexandra Doors without hesitation.
Kenneth, Lancashire Posted on 01/03/2015 , work completed 01/03/2015
Replacement Garage Door Opener
Customer Service
Quality
Value
After phoning John, he arranged to call round the following morning and have a look at the non-operational garage door opener which had stopped working after 17yrs of service.. He arrived on time and, as my old door opener was obsolete and parts were no longer available, a new complete system was the only course of action. John fitted this on the spot, took him about 2hours, he explained all the functions, took away all the old door mechanism and packaging. The only extras were a couple of cups of tea! Excellent, very speedy service from a very capable and friendly guy. Highly recommended!!!!
CMR401884956 Posted on 25/02/2015 , work completed 25/02/2015
New Garage Door
Customer Service
Quality
Value
Alexandra Garage Doors was recommended to me by a neighbour. John came out the same day to talk through my options. He showed me his portfolio of work with before & after photos that were all to a very high standard. John listened to what I wanted & offered some advice & suggestions. He quoted me a very decent price & arranged a date the following week to suit me. John arrived on time & completed a fantastic job- even cleaning up afterwards. We are so pleased with the quality of the job & service we received that we are happy to recommend to anyone that wants a great job at a fair price from an honest company. -
Housewife Posted on 01/02/2015 , work completed 01/02/2015
Very efficient & tidy.
Customer Service
Quality
Value
Rapid phone back after inquiry. Arrived on time. Good fitting & polite & happy service. Very pleased with product & price.
Roy, Lancashire Posted on 09/01/2015 , work completed 09/01/2015
Prompt and professional
Customer Service
Quality
Value
Arrived to give a quote on time well organised - competitive - came to install when promised stayed until job completed - would recommend to friends.
Graham, Derbyshire Posted on 01/10/2014 , work completed 01/10/2014