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Endorsed by Which? Trusted Traders

Allstar Systems (Norwich) LTD

Profile thumb new van 2019
5.0

98 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

Organisations and Awards

Aug 2019

About

Allstar Systems are Gas Safe registered and plumbers in Norwich, Norfolk. We have Plumbers and Heating engineers in Norwich with over 16 years experience, We are your local leading professional plumbing and heating experts who offer a fully comprehensive service for all domestic clients in Norwich, Norfolk. We offer a wide range of exceptional bathroom services, Heating installations, plumbing and heating repairs at the most competitive rates in Norwich and throughout Norfolk.All work carried out is covered by a 1 year guarantee and we provide customers with their needs. Providing a professional, friendly and reliable service, we come highly recommended You need look no further.Plumbing and Heating is our business and we are always updating ourselves with the latest regulations and advancements in technology. We offer a friendly, reliable service at very competitive rates and are covered by 1 million pound public liability insurance.

What we do

  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Radiators and central heating
    • Gas safety testing and inspection

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

5.0
98 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Professional, reliable, trustworthy
Customer Service
Quality
Value
What can I say. Honest appraisal of work required, William showed an incredible in depth knowledge of the systems and requirements. Sorted out my old heating system wonderfully (and saved me with an evening call when it broke). Cannot recommend enough, having AllStar around next year to service my now fully working boiler again. Thanks guys.
Customer in Norfolk Posted on 06/10/2021 , work completed 05/10/2021
Excellent, professional job carried out replacing oil boiler and upgrading heating system.
Customer Service
Quality
Value
We received a visit and fully itemised quote within 24 hrs of our initial enquiry. William gave detailed and professional advice on the work required to replace our boiler, replace certain radiators and make alterations to the system for maximum efficiency. William and his team were friendly and courteous throughout; they arrived promptly each day and tidied up thoroughly, removing all waste each evening. Replacement of copper pipes and the fitting of new radiators were performed with minimal effect on the fabric of the property. William's professionalism and desire to achieve customer satisfaction was refreshing and inspired confidence throughout. The final invoice was as agreed on the initial quote. Communication was first class, William responded very promptly to phone calls, texts and e-mails. We would have no hesitation in recommending Allstar Systems (Norwich) Ltd. They are probably not the cheapest firm around but, in our opinion, provided excellent value for money.
Customer in Norfolk Posted on 05/10/2021 , work completed 04/10/2021
Highly recommended
Customer Service
Quality
Value
Will attended to deal with low pressure in my boiler on a Saturday 30mins after I rang. He was very efficient and helpful, explaining exactly what was wrong and fixed it very promptly. He clearly knows his stuff and I would not hesitate to recommend him.
Nicholas in Norfolk Posted on 02/10/2021 , work completed 02/10/2021
Prompt and efficient.
Customer Service
Quality
Value
Will and his AllstarSystems team did an excellent job for us, firstly in calling and checking our very old oil boiler which had suddenly stopped working, on the morning after my phone call to him, a Saturday. He spent quite some time looking into the boiler and checking and advised us, and confirmed our suspicions, that it could be expensive and unreliable to repair, and recommended a suitable replacement that he could fit into the same space and pipework in our kitchen if he could locate and obtain one, as they had become scarce at that time. Over the weekend he managed to locate one and sent us a quote for the full cost of supplying and installing it which we agreed to, so he obtained it on the Monday and was able to fit in with his existing work to do it just 3 days later on the Thursday. He and the team worked from 8.00 am to 5.30 pm removing the old boiler and fully installing the new one, including power flushing all our radiators. Will was very knowledgeable and efficient and the team were polite, pleasant, and professional, and left our house clean and tidy. Will made sure that I understood the operation of the boiler, and the thermostatic control for heat and water, and assured us that we should phone him at any time if any problems or queries.
David in Norfolk Posted on 15/09/2021 , work completed 20/05/2021
Replacement System Boiler
Customer Service
Quality
Value
Will and his team replaced our old and temperamental Baxi boiler with a new Worcester Bosch model. The quote included a power flush, unvented system service, new expansion vessel and a smart hub. Will arrived at 8:15, shortly followed by his team, and they completed the work by 7:15pm. An unexpected problem arose at 4:30pm but Will collected a new part and they resolved the job straight away. Top quality work and service. We highly recommend!
Customer in Norfolk Posted on 09/08/2021 , work completed 09/08/2021
Bosch 30kw system and joule unvented installation
Customer Service
Quality
Value
William and his team are a professional outfit. Minimum disruption and upheaval during the 2 days to remove old boiler and water tank replacing this kit with new Bosch system boiler and unvented cylinder. Staggered how much they achieved in 2 days given the changes required. Friendly and respectful throughout. A very neat and tidy job. Well worth the money.
Customer in Norfolk Posted on 06/08/2021 , work completed 27/07/2021
Great Work
Customer Service
Quality
Value
Will and Banki worked all day on a Saturday to fit a new boiler for me at short notice. Will had clearly communicated what was going to be required and gave me a detailed breakdown of cost in good time, so I could make an informed decision before proceeding. On the day, they turned up exactly at the agreed time and worked all day to get the job done. They were very friendly, polite, and professional, leaving the site clean and tidy. I would definitely use them again and would happily recommend them to family and friends. I thought the charges were very reasonable for the service provided.
Customer in Norfolk Posted on 27/07/2021 , work completed 17/07/2021
Unvented hot water system installation
Customer Service
Quality
Value
Will and his team installed a new hot water system with a 125ltr Joule cylinder in our loft replacing a very outdated tank system. They completed the work over two days and worked efficiently and tidily. Despite a few problems of installation in an old cottage- these were resolved after some discussion. We were grateful for advice on our existing electrics and are very pleased with the overall result. We will continue to use their services. Thanks again Allstars.
A. A. in Norfolk Posted on 15/04/2021 , work completed 14/04/2021
New cylinder hot water system
Customer Service
Quality
Value
I am so grateful to the guys. After moving into a new house, and a leak on the second day from the outdated immersion tank, contacted Will and we discussed the best system for our set up. He booked us in quickly and the guys got everything sorted out, they even added a new shower last minute. Very helpful, tidy, efficient and an amazing job. Definitely a 5 star (Allstar) service :-)
Sam in Norfolk Posted on 31/03/2021 , work completed 31/03/2021
Supply and Installation of a Joule Unvented, Direct Hot Water System
Customer Service
Quality
Value
My 37 year old vented hot water cylinder was leaking. I searched online for a local installer of Unvented, Direct Hot Water Systems as I felt this was the way forward, and found All Star Systems who had all the right credentials. I contacted Allstar Systems by email on Sunday 28 Feb 21. William rang me first thing Monday morning. Within an hour he had found a suitable system, available, and gave me a quotation over the phone for an unvented system and an option for a vented system. I accepted the verbal quotation (written quotation received by email that evening) for the unvented system. William offered to fit it the next day as my system was leaking but I opted for the Friday as it was more convenient for me. Since we were under Covid 19 National Lockdown conditions William and his team arrived with full safety equipment. I showed him the existing installation etc. and then stayed out of their way. The installation was completed with no inconvenience to me and very quickly. William showed me the installation, and explained it to me. It was neat and tidy and no mess. I was very pleased with the work and with the associated benefit of the increased pressure in the system and no roof tank, which had been removed by them. Couldn't be happier. A professional, polite, helpful, and reliable team.
Customer in Norfolk Posted on 14/03/2021 , work completed 05/03/2021