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Trusted Traders

Allstar Systems (Norwich) LTD

Profile thumb new van 2019

5.0

91 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

Organisations and Awards

Aug 2019

About

Allstar Systems are Gas Safe registered and plumbers in Norwich, Norfolk. We have Plumbers and Heating engineers in Norwich with over 16 years experience, We are your local leading professional plumbing and heating experts who offer a fully comprehensive service for all domestic clients in Norwich, Norfolk. We offer a wide range of exceptional bathroom services, Heating installations, plumbing and heating repairs at the most competitive rates in Norwich and throughout Norfolk.All work carried out is covered by a 1 year guarantee and we provide customers with their needs. Providing a professional, friendly and reliable service, we come highly recommended You need look no further.Plumbing and Heating is our business and we are always updating ourselves with the latest regulations and advancements in technology. We offer a friendly, reliable service at very competitive rates and are covered by 1 million pound public liability insurance.

What we do

  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Radiators and central heating
    • Gas safety testing and inspection

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

5.0
91 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Unvented hot water system installation
Customer Service
Quality
Value
Will and his team installed a new hot water system with a 125ltr Joule cylinder in our loft replacing a very outdated tank system. They completed the work over two days and worked efficiently and tidily. Despite a few problems of installation in an old cottage- these were resolved after some discussion. We were grateful for advice on our existing electrics and are very pleased with the overall result. We will continue to use their services. Thanks again Allstars.
A. A. in Norfolk Posted on 15/04/2021 , work completed 14/04/2021
New cylinder hot water system
Customer Service
Quality
Value
I am so grateful to the guys. After moving into a new house, and a leak on the second day from the outdated immersion tank, contacted Will and we discussed the best system for our set up. He booked us in quickly and the guys got everything sorted out, they even added a new shower last minute. Very helpful, tidy, efficient and an amazing job. Definitely a 5 star (Allstar) service :-)
Sam in Norfolk Posted on 31/03/2021 , work completed 31/03/2021
Supply and Installation of a Joule Unvented, Direct Hot Water System
Customer Service
Quality
Value
My 37 year old vented hot water cylinder was leaking. I searched online for a local installer of Unvented, Direct Hot Water Systems as I felt this was the way forward, and found All Star Systems who had all the right credentials. I contacted Allstar Systems by email on Sunday 28 Feb 21. William rang me first thing Monday morning. Within an hour he had found a suitable system, available, and gave me a quotation over the phone for an unvented system and an option for a vented system. I accepted the verbal quotation (written quotation received by email that evening) for the unvented system. William offered to fit it the next day as my system was leaking but I opted for the Friday as it was more convenient for me. Since we were under Covid 19 National Lockdown conditions William and his team arrived with full safety equipment. I showed him the existing installation etc. and then stayed out of their way. The installation was completed with no inconvenience to me and very quickly. William showed me the installation, and explained it to me. It was neat and tidy and no mess. I was very pleased with the work and with the associated benefit of the increased pressure in the system and no roof tank, which had been removed by them. Couldn't be happier. A professional, polite, helpful, and reliable team.
Customer in Norfolk Posted on 14/03/2021 , work completed 05/03/2021
Boiler breakdown
Customer Service
Quality
Value
Will was able to come the same day to our boiler breakdown. He was very knowledgeable and enthusiastic. Now the complex heating system of dual boilers is working better than ever! The repairs and servicing were to budget. And Will was able to suggest further improvements if desired in the future.
Customer in Norfolk Posted on 25/02/2021 , work completed 24/02/2021
Excellent Service
Customer Service
Quality
Value
I wanted a good Worcester Bosch service engineer to service our boiler. The reviews for Allstar Systems were excellent so I contacted them and shortly after received a response and a date was fixed. Ashley was here for over 2 hours servicing our boiler. He pinpointed a problem and immediately contacted Will who then spoke to me on the phone. The problem was explained and a solution, to contact Worcester Bosch to ask if they could carry out a one of fix - which they can - was suggested. I was impressed at how patient they were explaining everything and how they were honest and happy to suggest WB carried out the work themselves as it would be more cost effective. I was impressed with their punctuality and how assiduous they were in how they carried out the service. I will be booking them again for next year's service!
Customer in Norfolk Posted on 18/11/2020 , work completed 06/11/2020
New Worcester Bosch Installation
Customer Service
Quality
Value
After extensive research I appointed Will Smith and his team to install a new boiler and service the whole of my central heating system. What clinched the deal for me was the fact that Will identified that I had a dangerous installation previously and the expansion vessel attached to the hot water tank was not secured to the wall, was full to bursting and and the copper piping leading outside was going up hill! No other person coming out to quote had identified this and other problem areas. Allstar in the end was the most expensive quote but I now have a twelve year guarantee from Worcester Bosch. Will and his team worked exceedingly professionally, carried out the work on times and on schedule. I now have a zoned central heating system working very effectively. I was keen to replace the radiators but Will advised if the system was properly cleaned and set up this was an expense I did not need to consider. I appreciated this advise and not spending money where it is not necessary. I highly recommend Allstars Service.
Jane in Norfolk Posted on 02/11/2020 , work completed 28/07/2020
Very pleased with the work
Customer Service
Quality
Value
During these difficult times, the Allstar Systems team showed up on time and ready to work, with safety at the for front. The old boiler was removed and replaced with minimal disturbance, the work site was left clean and tidy. At the end of the day, the operating instructions were explained to our satisfaction but felt we could call on them if we had any problems. Very happy with the crew and their work. They respected our house and felt happy with them being here. Would have no problem with recommending William and his team to do this type of work. Will have them back when its time for the boiler to be serviced.
Customer in Norfolk Posted on 31/05/2020 , work completed 25/05/2020
Excellent service from highly recommended company
Customer Service
Quality
Value
Will and his hardworking team put in water softener, reverse osmosis system, new hot water system, new downstairs toilet, basin and complete bathroom. Their work was exceptional, friendly yet totally professional service for entire two weeks. Nothing was too much trouble for them and all of the work was of a very high standard. Our house threw up several problems, all of which were dealt with professionally and competently. Nothing was too much trouble for Will, all questions were answered using his exceptional knowledge. It was a real pleasure to use this company and I really can’t recommend them highly enough.
Anita Posted on 10/02/2020 , work completed 31/01/2020
Rapid supply & installation of a new boiler, when my old one was caput!
Customer Service
Quality
Value
Having recently moved house, I booked a gas boiler service (on a Tuesday) as this had not been done recently. Sadly, when he arrived (on time, at 8.30am) Ashley discovered a dangerous fault with my old boiler (around 18 - 19 years old) and it was immediately disconnected. Unfortunately Worcester Bosch could no longer supply the broken part. This left me in a cold house - not ideal for early February in East Anglia! Fortunately, Will was able to get hold of a new boiler for me by the next day, and install it on Thursday, only two days after the fault had initially been identified. Will arrived with Banki (an apprentice) just before 9am, and they were both working on the installation (including a power flush of my radiators) until nearly 6pm, with additional help from Ashley for a couple of hours in the afternoon. Furthermore, Banki fitted 'Alladin' self-bleeding auto vents (which I had got hold of earlier) to five radiators on my top floor, which hopefully will save me from bleeding air from those radiators in future. It was very good to have a warm house again, on Thursday evening, and also able to have warm showers again! I can thoroughly recommend Allstar Systems as a reliable company to install gas boilers in the Norwich area. They are accredited installers for Worcester Bosch, and this fact means that the guarantee on my new boiler is for 12 years. Possibly you could find someone else to install a boiler at a cheaper price, but I am prepared to pay for good work.
Francis Posted on 08/02/2020 , work completed 06/02/2020
Excellent and efficient service
Customer Service
Quality
Value
We have just had a new Worcester boiler fitted by Will. We’re really happy with the quick and speedy service that him and his team provided. He came on the Tuesday to speak to me as I’ve had issues with only getting warmish water and inefficiency with a 15+ year old boiler. He recommended not to invest to heavily in such an old boiler and that the new one would be much better value. He was then able to fit us in 3 days later and was clean, tidy and very efficient in what he did. Now we have all our heating and hot water issues solved. Would highly recommend. A great genuine tradesman
Customer in Norfolk Posted on 31/01/2020 , work completed 31/01/2020