Endorsed by Which?

Andrews Of Kent

4.9

214 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

Mar 2020

About

Andrews of Kent Removals and Storage has over 35 year’s industry experience. We offer a professional service, whilst still maintaining the caring attitude and good customer service you would expect from a family run business.
Our BAR trained staff have both the experience and know-how to cater for all our customers needs. Fully uniformed and courteous they are on hand to provide you with the best possible service to ensure your move is as smooth and stress free as possible. Most of our business is generated through customer recommendations, which reflects our client care policy.
Our employees are trained professionals who take great pride in their work, which is highlighted in us being awarded finalists of the BAR – Domestic Mover of The Year competition on 3 occasions. Using our removal services you can always be sure that your belongings are being handled with great care and attention to detail.
See us on Referenceline.com to read our previous customer comments.

What we do

  • Removals

    • International removals
    • Storage services
    • Home removals
  • More Services

    • shipping
    • self-storage
    • shredding
    • european removals.

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
214 reviews
Customer Service
4.9
Quality
5.0
Value
4.8
Sort by
First class service!
Customer Service
Quality
Value
We have always moved ourselves but I was finding myself getting super stressed and anxious about moving day. Money was tight so we really were unsure about shelling out on a removal company. Andrews came highly recommended so we got a quote. From the minute Andrew walked in the door he was professional, explained everything and really listened to our needs. We did have another quote from somebody else who didn’t really spend much time going through things at all but they did come on over £100 cheaper! Money was tight but my gut told me that Andrews would be the best option to ensure the day went smoothly. Jacqui in the office was so kind, again listened to our needs as we have an Autistic son who was so anxious and worried about his computer getting damaged. Jacqui rand me and included it on the paper work that extra packing would be supplied to wrap it up. The day couldn’t have gone better, they arrived in uniform dead on 8am, they were so quick! They were packed up and gone by 11.15! We all had such a giggle! I couldn’t believe how relaxed we all were. I couldn’t recommend these guys highly enough! I think they are worth there weight in gold! Thank you again Andrews :)
Lisa Perrott Posted on 20/02/2020 , work completed 14/02/2020
Hard working, happy and polite.
Customer Service
Quality
Value
The three guys turned up nice and early and got to work straight away. They took care with our belongings and were very professional in packing them on to the lorry. They communicated with us throughout the day and were very polite. The unpacking was swift and efficient and they listened to where we wanted everything to go. They worked extremely hard and we were very happy with the service. The guys in the office were also very efficient with reserving and confirming dates. We would definitely recommend Andrews of Kent.
Customer in Surrey Posted on 01/11/2019 , work completed 10/10/2019
The only smooth thing about moving
Customer Service
Quality
Value
We had a dreadful experience with the legal problems that occurred with the sale of our property and buying a new place to live, with difficulty all the way and no fixed dates could be made for the completion and that was not fixed until the day before we moved, and half our home had been moved into Andrew's warehouse. Even on completion date the moving team had to wait until 3:30 before getting the go ahead and access to the property. I must thank Andy and the staff of Andrews of Kent for accommodating the ever changing completion dates and the complexity of very limited access to the premises we were moving out of, taking four days of organisation to get the contents of the property transferred. All the office organising staff and the removal and delivery teams worked extremely hard to make a very stressful experience run smoothly. They were all, under difficult circumstance, efficient, courteous and helpful at all times. I highly recommend this company for any house move and I expect you will get the same level of service we received from them.
DF, Margate Posted on 13/08/2019 , work completed 31/07/2019
Removals
Customer Service
Quality
Value
Outstanding service, nothing was too much trouble. Very polite and professional.
Russell, Kent Posted on 06/08/2019 , work completed 06/08/2019
Professional helpful
Customer Service
Quality
Value
Overall impressed from the ladies in the office to the lads on the day, they arrive on time, unloaded & checked that all my possessions were in the correct rooms & before they left asked if there was anything else I required/needed. Thanks guys you made my moving day a lot less stressful.
Ann, Kent Posted on 19/07/2019 , work completed 19/07/2019
Professional, friendly service reduced moving stress
Customer Service
Quality
Value
Everyone we dealt with was professional and friendly at every stage. They paid attention to details and were open about potential difficulties, working with us to agree solutions. Because of the volume of stuff we were moving the job was scheduled for 2 days which worked well for us. On day 2 it poured with rain for hours on end while they unloaded at the new house. The guys worked through it and stayed cheerful, negotiating the narrow stairs and low ceilings of our new house (a 1750 listed building) with no complaints. It felt like a homecoming for us and made for a happy start to this new stage in our lives. I unreservedly recommend this service.
Customer in Kent Posted on 18/06/2019 , work completed 12/03/2019
Experienced and efficient.
Customer Service
Quality
Value
We received excellent communications from the administration team and were polite, careful and punctual removal teams, leading to the whole process running extremely smoothly.
Ken, Kent Posted on 30/05/2019 , work completed 30/05/2019
Office Move
Customer Service
Quality
Value
I would recommend Andrews for their professional service, from the first estimate, the excellent communication with the staff arranging the move and their moving team.
Customer in Kent Posted on 16/04/2019 , work completed 28/03/2019
Hard working and very polite
Customer Service
Quality
Value
They turned up on time, three men all very polite and professional all day. I can not have wished for a better removal company highly recommend.
Customer in Kent Posted on 29/03/2019 , work completed 22/02/2019
Fantastic would highly recommend
Customer Service
Quality
Value
Service was fantastic right from the beginning. They provide a stress free service which we all need when moving. Prices very reasonable, office and moving crew all absolutely fantastic. Would highly recommend
Customer in Kent Posted on 26/03/2019 , work completed 22/02/2019