Andrews Of Kent

When I inquired about their services I've had my quotation via video call due to the COVID-19, Andy did the quotation and right there and then we've already been treated so professionally but in a really nice way... The move was so stress free and so efficient; the movers JT, Brooklyn and Frank were amazing...

We have always moved ourselves but I was finding myself getting super stressed and anxious about moving day. Money was tight so we really were unsure about shelling out on a removal company. Andrews came highly recommended so we got a quote. From the minute Andrew walked in the door he was professional, explained everything and really listened to our needs. We did have another quote from somebody else who didn’t really spend much time going through things at all but they did come on over £100 cheaper! Money was tight but my gut told me that Andrews would be the best option to ensure the day went smoothly. Jacqui in the office was so kind, again listened to our needs as we have an Autistic son who was so anxious and worried about his computer getting damaged. Jacqui rand me and included it on the paper work that extra packing would be supplied to wrap it up. The day couldn’t have gone better, they arrived in uniform dead on 8am, they were so quick! They were packed up and gone by 11.15! We all had such a giggle! I couldn’t believe how relaxed we all were. I couldn’t recommend these guys highly enough! I think they are worth there weight in gold! Thank you again Andrews :)

The three guys turned up nice and early and got to work straight away. They took care with our belongings and were very professional in packing them on to the lorry. They communicated with us throughout the day and were very polite. The unpacking was swift and efficient and they listened to where we wanted everything to go. They worked extremely hard and we were very happy with the service. The guys in the office were also very efficient with reserving and confirming dates. We would definitely recommend Andrews of Kent.

We had a dreadful experience with the legal problems that occurred with the sale of our property and buying a new place to live, with difficulty all the way and no fixed dates could be made for the completion and that was not fixed until the day before we moved, and half our home had been moved into Andrew's warehouse. Even on completion date the moving team had to wait until 3:30 before getting the go ahead and access to the property. I must thank Andy and the staff of Andrews of Kent for accommodating the ever changing completion dates and the complexity of very limited access to the premises we were moving out of, taking four days of organisation to get the contents of the property transferred. All the office organising staff and the removal and delivery teams worked extremely hard to make a very stressful experience run smoothly. They were all, under difficult circumstance, efficient, courteous and helpful at all times. I highly recommend this company for any house move and I expect you will get the same level of service we received from them.

Everyone we dealt with was professional and friendly at every stage. They paid attention to details and were open about potential difficulties, working with us to agree solutions. Because of the volume of stuff we were moving the job was scheduled for 2 days which worked well for us. On day 2 it poured with rain for hours on end while they unloaded at the new house. The guys worked through it and stayed cheerful, negotiating the narrow stairs and low ceilings of our new house (a 1750 listed building) with no complaints. It felt like a homecoming for us and made for a happy start to this new stage in our lives. I unreservedly recommend this service.

I would recommend Andrews for their professional service, from the first estimate, the excellent communication with the staff arranging the move and their moving team.

They turned up on time, three men all very polite and professional all day. I can not have wished for a better removal company highly recommend.