British Gas Defect Resolved
My boiler started to make a loud banging noise when starting after a BG service. I got AGS Ltd to look at it and their engineer did his own service and cleared the fault. I will definitely be getting AGS to do my service next year!
Customer in Portsmouth
Posted on 06/06/2023
, work completed 05/06/2023
Recommended
Re-configure pipework and fit replacement flue
I had a new boiler fitted by another local firm and all was not well. I found Andy Gas from the Which? Trusted Trader list and within a few visits they had identified a number of problems, one of them being a safety issue so concerning that the system was 'At Risk' and the boiler taken out of use. I was provided with a quotation and advised of a scheme of works to rectify all the issues and in due course their Gas Service Technicians spent 2 and a half days working solidly, not only to remedy the issues but to make welcome improvements. During his visits, the manager demonstrated a thorough technical knowledge and its application to my system. The technicians were well mannered and applied themselves to the work in hand, taking care to lay dustsheets and to vacuum afterwards. They also updated the float valve with a newer Part 2 model when I asked them. On completion, I was given an explanation of what had been achieved and shown how to adjust the pressure release valve. Magnificent and reassuring service.
Customer in Portsmouth
Posted on 21/04/2023
, work completed 19/04/2023
Recommended
New water cylinder
New water cylinder fitted and immersion heater wired in. I have used AGS for last 10 years or more and all good as usual thank you
Customer in Hampshire
Posted on 15/02/2023
, work completed 14/02/2023
Recommended
Excellent Work
I have used this firm for annual gas boiler checks before. Their total service is of high quality and their charges are reasonable. This is the second of their engineers I've been sent. He was very professional and thoroughly competent. His people skills were high (answered my questions in terms i could understand) and he was efficient, leaving me with a completed record of his findings.They send me reminders and their paperwork is as thorough as their engineering skill, led by an extremely capable administrator. I hope to use this firm next year and would recommend them to anyone needing similar work undertaken.
Customer in Hampshire
Posted on 18/01/2023
, work completed 18/01/2023
Recommended
Replacement of boiler and flushing through of radiators
I have used AndyGas for many years to service my boiler. It is a very efficient, friendly Company. My existing boiler sprung a leak at the beginning of the very cold spell and they sent out one of their Engineers promptly. It was confirmed that it was beyond economic repair. John quoted for a boiler ideal for my needs - 10 yr guarantee covering boiler, parts and labour. It was fitted a day and a half later by Jordan who worked nonstop in very cold conditions. The following Friday, Kieran flushed the radiators through, another full-day job. The result is that my home has never been so cosy and warm. Both guys are very friendly and courteous and do a first-class, clean, tidy job, as do all their Engineers. As an elderly customer, it is a comfort for me to be able to contact such a reliable Company when needed. I can thoroughly recommend them.
Pat in Hampshire
Posted on 03/01/2023
, work completed 01/12/2022
Recommended
Recommended
We had our boiler and gas fire serviced. The work was completed very efficiently. Communication with the firm was good.
Customer in Portsmouth
Posted on 02/01/2023
, work completed 21/12/2022
Recommended
Very efficient and tidy work
We had two radiators replaced and new valves and thermostats fitted to the rest of our radiators. Connor turned up on time laid sheets throughout to protect carpets etc. He worked really hard and wouldn’t stop for any refreshments. Very tidy and pleasant young man. He was joined by two colleagues and the work was carried out efficiently and quickly. We would throughly recommend Andygas, we have been a customer for over ten years.
Customer in Portsmouth
Posted on 14/11/2022
, work completed 11/11/2022
Recommended
Excellent and efficient job.
We have been using AGS for over a decade now. This was an annual boiler service and it was a great job as per usual. Very friendly, helpful and competent plumber. The job was completed efficiently and quickly. All my questions were answered. AGS is always extremely helpful and reliable. The cost of the work done by AGS is always good value.
Customer in Portsmouth
Posted on 29/10/2022
, work completed 28/10/2022
Recommended
Boiler service
Yearly service for the central heating boiler,very satisfied with the work carried out.Very pleasant and friendly,tidy,explained everything what has been done.Would highly recommend this company.
Customer in Portsmouth
Posted on 01/09/2022
, work completed 01/09/2022
Recommended
Reliable and high standard of work
AGS have serviced my Remeha boiler since it was installed. I've always been pleased with them. They keep to their appointments, seem to be very thorough in conducting the checks and service tasks and their technicians are polite, friendly and knowledgeable. I have no hesitation in recommending AGS.
Customer in Surrey
Posted on 07/08/2022
, work completed 05/08/2022
Recommended
Efficient plumbing maintenance
Andy Gas responded very quickly to initial request for help finding a leak under toilet cistern. Engineer who was sent found and fixed the leak very efficiently and explained all work undertaken. The bathroom was left immaculate.
Customer in Hampshire
Posted on 18/07/2022
, work completed 16/07/2022
Recommended
Boiler service
Andy Gas flitted my new boiler some 7 years ago and serviced it every year since, never had an issue with the boiler or workmanship. Have also had them change my kitchen sink taps. very reliable and professional tradesmen, highly recommend. On par/cheaper with other company's who provide the same values.
Customer in Portsmouth
Posted on 14/07/2022
, work completed 13/07/2022
Recommended
Annual check of boiler and gas fire
I have used AGS for many years and I find them extremely reliable, always on time, professional, clean and tidy. Whenever they come they explain exactly what they are going to do. When they finish again they explain what they’ve done and any recommendations. I have no problem in recommending them.
Customer in Portsmouth
Posted on 11/07/2022
, work completed 08/07/2022
Recommended
Prompt, effective and reliable
Have used them for several years, and their performance is superb, both technically and in realtion to customer service
Customer in Southampton
Posted on 07/07/2022
, work completed 06/07/2022
Recommended
Great work
New boiler and radiators fitted in my house. Competitive quote, friendly, knowledgeable, great install team. Professional and punctual. Got exactly what I asked for. Five star. Myself and family use them for annual service and always top notch there too
Timothy in Hampshire
Posted on 16/06/2022
, work completed 16/06/2022
Recommended
Great service from start to finish
We had this company in to replace a shower and put in a pump. Greg (hopefully I’m right) was incredibly professional and polite. We had to work whilst he did this and he was very considerate and accommodating. When issues occur he was quick to discuss and agree upon a solution. Even the customer service for booking in and getting the quote was absolutely top notch. Great quality work, very happy. I highly recommend them!
Customer in Hampshire
Posted on 10/06/2022
, work completed 10/06/2022
Recommended
New boiler
Recently had a new boiler installed, which involved re-configuring pipework- a tricky job. The A.G.S. engineer, Charlie, was superb. Arrived on time, & completed the job & tidied up afterwards. Thanks A.G.S. & Charlie for a professional job from start to finish. Well pleased
Customer in Hampshire
Posted on 10/06/2022
, work completed 07/06/2022
Recommended
Boiler Service
My boiler was installed by Andy Gas some years ago and they have looked after and serviced since. All engineers that have called have been polite and carried out any work efficiently and without any disruption. Some years ago during a bad winter our boiler stopped working, I phoned the office to report the problem and explained that my wife was quite poorly. An engineer was on site within the hour and had the boiler Working again within thirty minutes. That’s the kind of service that I can rely on.
Brian in Portsmouth
Posted on 30/05/2022
, work completed 30/05/2022
Recommended
Moving Boiler
I used Andy Gas for the first time last year. They’re work was of such a high standard I used them again this time. I have recently moved and needed my boiler moving. The two guys who carried out the work were punctual, polite, very professional and everything was done just as I wanted it. I would thoroughly recommend them. They’re price was competitive and what they charged, was what was quoted on the estimate.
Customer in Hampshire
Posted on 17/05/2022
, work completed 17/05/2022
Recommended
Reliable Service
I had my annual service on my boiler carried out by Charlie, very polite and introduced himself on entry, he was smart and spotlessly clean. Didn’t hang about and got straight on with the job he asked if I had any problems which I didn’t have. He spotted the battery needed to be replaced, and he said I’ll do this now as it’s very awkward to do. Well done Charlie. A very satisfied customer.
Customer in Portsmouth
Posted on 10/05/2022
, work completed 09/05/2022
Recommended
Excellent professional service
Charlie from Andy Gas Southern called at the time agreed to cap off the gas supply to a wall mounted gas fire I no longer wanted. He also removed the fire and took it away. He was very helpful and met my requirements to the letter. A very skilled and professional service. I would certainly recommend this firm and use them again in future.
Customer in Portsmouth
Posted on 29/04/2022
, work completed 27/04/2022
Recommended
Happy Customer
Very happy with Andy Gas Southern Ltd. They changed my old boiler a few years ago and have checked it annually since. A very friendly and efficient Company that I would be happy to recommend.
Customer in Portsmouth
Posted on 11/04/2022
, work completed 11/04/2022
Recommended
Settings on gas boiler
Have moved to new address recently and when central heating went off not able to get it working. AGS came, adjusted settings and showed me how to do so if needed in future. Have used them for many years, always prompt, knowledgeable and polite. Highly recommended.
Customer in Portsmouth
Posted on 14/03/2022
, work completed 08/03/2022
Recommended
Excellent service.
My boiler stopped working late one night. I phoned AGS at eight am the next day and by twelve thirty pm the fault was fixed. The customer service throughout was impeccable and the cost was good value for money. AGS is highly recommended.
Robert in Portsmouth
Posted on 01/03/2022
, work completed 28/02/2022
Recommended
Replacement boiler.
We recently had our water tank and boiler replaced with a combi boiler. The two engineers were on time and very friendly. They kept me updated with the process and any problems that occurred. The work was completed within two days. When they left they made sure everything was clean and tidied. They demonstrated everything clearly, so that I understood how it all worked before they left. Great service and company, highly recommended.
Customer in Portsmouth
Posted on 24/02/2022
, work completed 22/02/2022
Recommended