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Endorsed by Which? Trusted Traders

Appliance Care Ltd T/A RepairGuys - Samsung Service Centre

Profile thumb van
4.9

38 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

What does an Approved Service endorsement mean?

Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Samsung have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Samsung direct.

About

We are the leading repair centre in the South West of England, offering service to most kitchen appliances and home entertainment equipment such as TVs, DVDs and audio devices.

We are proud to represent many of the leading retailers, manufacturers and insurance companies and as such can offer repairs to your equipment, whether it is under a manufacturer's warranty, covered by an extended guarantee or on a chargeable basis.

We cover almost 200 postal code areas in Devon, Cornwall, Somerset and Dorset and are the representatives for Panasonic in the Bristol / Bath region.

Call now to speak to a member of our friendly team or leave a message out of hours and we will return the call as soon as possible.

We look forward to being of service.

What we do

  • Appliance repairs and servicing

    • Dishwashers
    • Fridges and freezers
    • Hobs
    • Ovens
    • Tumble dryers
    • Washing machines
  • TV services

    • TV repair

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
38 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Fault not fixed
Customer Service
Quality
Value
They had my tv for over 2 weeks and it’s come back with the same fault apparent, Samsung UK had sanctioned this as a one off free repair as the tv was 6 months out of warranty and as the job has been closed with them I will have to pay for any further repair. The fault was intermittent but had occurred 3 times in the first few hours after I received it back. I feel they didn’t carry out correct soak testing after the work which would be fairly standard on an intermittent fault. Needless to say I will not be using this company in future.
Customer in Cornwall Posted on 17/07/2021 , work completed 14/07/2021
Big Thank You
Customer Service
Quality
Value
Came before 9 am, very efficient and fixed our fridge freezer really quickly.
Which? Trusted Traders Consumer Posted on 15/07/2021 , work completed 14/07/2021
Excellent and quick service
Customer Service
Quality
Value
The issue I reported with my TV was resolved within a week. Really quick turnaround, I received a text the night before advising of a timeslot and then on the day when the technician was 30 minutes away. The technician was really friendly and respectful of my space (Covid!). A really pleasant experience and really recommend.
Laura in Devon Posted on 21/06/2021 , work completed 21/06/2021
Replace TV main board
Customer Service
Quality
Value
Excellent service. Confirmed appointment day before and 20 minutes before arrival. Fitted new part and reset system. Thank you.
Ian in Plymouth Posted on 28/05/2021 , work completed 28/05/2021
Repair Samsung tumble dryer
Customer Service
Quality
Value
Good service, text the night before visit with approx visit time, then another 10min before arrival. Pete arrived, polite, efficient and tidy. Repaired dryer. What more could you ask for.
Ben in Cornwall Posted on 26/05/2021 , work completed 26/05/2021
Excellent customer service
Customer Service
Quality
Value
Very good service in arranging suitable time for service, getting TV off wall mount and completing repair.
Customer in Cornwall Posted on 21/05/2021 , work completed 19/05/2021
Samsung washer repair
Customer Service
Quality
Value
Excellent service with polite and speedy engineer, I would certainly recommend. Thanks Keith Pawley Torquay.
Keith in Torbay Posted on 17/05/2021 , work completed 17/05/2021
Excellent service
Customer Service
Quality
Value
Tv repair fast excellent service highly recommended all sorted within a few days, new screen ordered and fitted no hassle no fuss.
Customer in Cornwall Posted on 17/05/2021 , work completed 17/05/2021
Highly recommend
Customer Service
Quality
Value
Call out was to repair our fridge. Matthew the technician called before arriving, came on time, all masked up, super nice guy. Clearly good at his trade. Explained clearly what he was doing and what was wrong with the fridge. Would totally use this company again.
Julie in Devon Posted on 13/05/2021 , work completed 13/05/2021
Excellent Service
Customer Service
Quality
Value
The engineer that attended, Chris, was polite, friendly and very efficient and we can speak highly of the company.
Which? Trusted Traders Consumer Posted on 06/05/2021 , work completed 05/06/2020